Jobs in Canada

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Added 39 mins ago
GC
Développeur(euse) de logiciels sénior | Senior Software Developer
Game Companies
Montreal, QC
- Full-time
We are looking for a Senior Software Developer to join our team in Montreal. You will drive the technical direction of our core API Gateways, which process a billion daily calls, and shape…
Added 39 mins ago
GC
Senior Software Engineer | Développeur(euse) de logiciels sénior
Game Companies
Montreal, QC
- Full-time
…simplifier l’exposition de points de terminaison par les équipes de service au moyen de nos passerelles, ainsi que l’utilisation directe des fonctionnalités d’API de base de notre…
Added 39 mins ago
GC
Sr. Full Stack Engineer
Game Companies
Montreal, QC
- Full-time
As a Senior Full-Stack Engineer on the Unified Ads Platform team, you'll own the service layer where advertiser and publisher entities live. Campaigns and budget caps, applications and ad…
Added 39 mins ago
W
Technical Manager – EAF Steelmaking
WelcometoSSM
ON · Algoma, ON
- Full-time
Reporting to the General Manager, Steelmaking, the Technical Manager leads the technical function for Algoma’s electric arc furnace (EAF) steelmaking and refining operations. The Technical…
Added 54 mins ago
S
Strategic Account Manager
SaskTel
SK · Saskatchewan, Canada
- Full-time
Are you a dynamic sales professional with a passion for technology and a talent for building strong customer relationships? In this unique role at SaskTel, you’ll serve as a Strategic…
Added 1 hour ago
L
Assistant Manager, Guest Experience | Midtown, Saskatoon
lululemon
Saskatoon, SK
- Full-time
Must have the ability to travel to assigned store with reliable transportation methods
Added 1 hour ago
CO
Technical Lead, HR/Finance (Oracle/PeopleSoft Enterprise FSCM & HCM Technical Administration)
City of Brampton
Brampton, ON
- Full-time
…Excellence for PeopleSoft Support Services and is a PeopleSoft technical expert to the team which provides PeopleSoft Technical Operational Support and Enterprise Application Support…
Added 1 hour ago
Plant Technician 1
Rogers Communications
Edmonton, AB
We have an exciting opportunity for a Plant Technician working out of our Edmonton, AB office, reporting to the Manager of Field Operations. The successful candidate will be responsible for…
Added 1 hour ago
N
Technical Support Engineer
Nokia
Ottawa, ON · Kanata, ON
- Full-time
…way in providing reliable and high-capacity networks. As a Technical Support Engineer, you will be at the forefront of our technical support operations, ensuring our customers receive…
Added 1 hour ago
KM
Transducer Manufacturing Associate - Contract
Kongsberg Maritime
Port Coquitlam, BC
- Full-time
Reporting to the Site / Operations Manager, the Transducer Manufacturing Associate is an entry-level role that supports the manufacture, assembly, testing, and repair of transducers for…
Added 2 hours ago
Sr AVP- Sr Engagement Manager
EXL
Canada
Identify high-value use cases supporting throughput, productivity, quality, cost, service, working capital, asset performance, safety, and sustainability outcomes.
Added 2 hours ago
BD
Sales & Proposals Specialist
Black Diamond Lodging & Accommodations
Calgary, AB
- Full-time
Work in conjunction with Sr. Sales Reps to generate new customer accounts, as well, as service and maintain existing accounts
Added 2 hours ago
A
Channel Account Specialist - Eastern Region
ABB
Montreal, QC · Saint-Laurent, QC
- Full-time
In this role, you will serve as a key operational partner to ABB’s distributor network, providing day-to-day support, technical product guidance, and commercial decision-making to ensure…
Added 2 hours ago
A
Training & Enablement Coordinator
ABB
Montreal, QC · Saint-Laurent, QC
- Full-time
8+ years of relevant experience in training coordination, learning and development, technical support, customer enablement, or a related function.
Added 2 hours ago
OT
Senior Cloud Service Manager- Financial Services
Open Text Corporation
Richmond Hill, ON
- Other
As a Senior Client Success Manager, you will serve as the primary point of contact for a portfolio of high-value Managed Services customers, owning the overall client delivery experience…
Added 3 hours ago
GC
Site & Water Treatment Plant Coordinator
Glencore Canada
Granisle, BC
- Full-time
Valid driver’s license required;
Added 3 hours ago
BC
Medical Radiation Technologist
Brant Community Healthcare System
Brantford, ON
- Full-time
Excellent demonstrated customer service/communication skills
Added 3 hours ago
SE
Sr End User Key Accounts Manager, Power & Grid
Schneider Electric
Toronto, ON · Milton, ON
- Full-time
As Senior End User Key Accounts Manager, Power & Grid, you will own the strategy for a portfolio of key accounts, build relationships from technical teams to executive leadership, and…
Added 3 hours ago
ML
Manager, Human Resources
Maple Leaf Foods Inc
Mississauga, ON
- $96,000 to $141,000 CAD / year
- Part-time
The Human Resources Manager is responsible for providing strategic and operational HR leadership for the Courtneypark facility. This role leads the execution of enterprise HR programs,…
Added 4 hours ago
JF
Restaurant Supervisor
Jollibee Foods Corporation North America
Vancouver, BC
- $20.25 CAD / hour
- Full-time
- Part-time
Attend to customer feedback and complaints during shift. Ensure the highest level of customer service during shift.
Added 4 hours ago
JF
Restaurant Supervisor
Jollibee Foods Corporation North America
Edmonton, AB
- $17.55 CAD / hour
- Full-time
- Part-time
Attend to customer feedback and complaints during shift. Ensure the highest level of customer service during shift.
Added 5 hours ago
T
Material Coordinator
Thales
Halifax, NS
- Full-time
…position works closely with Procurement, Engineering and the Service Delivery team, in addition to other internal departments; while also liaising with external organizations including…
Added 5 hours ago
AC
IT Operations Centre Analyst - ITOC
Air Canada
Toronto, ON
- Full-time
Work closely with the IT service management team to identify reoccurring problems within the technical systems and work towards resolution and/or documented procedures to mitigate.
Added 5 hours ago
A
Sale Support Specialist
ABB
Coquitlam, BC
- Full-time
Supporting the Sales team in all pre-sale customer activities (price & availability, quote status, pre-sale technical questions, etc.).
Added 5 hours ago
AW
Software Development Manager, S3 Storage
Amazon Web Services (AWS)
Vancouver, BC
- Full-time
Amazon Simple Storage Service (S3) is storage for the Internet. Through the use of pioneering techniques in storage & computing, customers can reliably store their on Amazon’s proven…

City Wide Facility Solutions

Account Representative / Account Manager / Project Manager

Burnaby, BC, Canada

$55,000 to $80,000 CAD / year · Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Pay: $55,000 to $80,000 CAD / year
Job type: Full-time
Apply by: May 8, 2027
Posting language: English
Posted: Nov 9, 2026

Original job description

Relationship-Focused Role

About The Role

We are seeking a proactive, relationship-driven Account Representative / Account Manager to manage and grow a portfolio of commercial client accounts. This role is ideal for someone who thrives in a environment where balancing customer relationships, service oversight, vendor coordination, and problem resolution are a must.

This position is not cold sales. Success comes from owning the client experience, ensuring service quality, and acting as the trusted point of contact between clients, service partners, and internal teams.

Key Responsibilities

Serve as the primary point of contact for assigned commercial accounts
Build strong, long-term client relationships through regular communication and site visits
Coordinate and oversee multiple services we provide to our commercial and industrial customers: (janitorial, handyman, maintenance, landscaping, specialty services, etc.)
Manage service performance, quality control, and issue resolution
Conduct routine inspections to ensure work meets contract standards
Proactively identify client needs and recommend additional services or improvements
Collaborate with independent service providers to ensure scheduling, scope, and quality alignment
Track client feedback, follow up on concerns, and ensure timely resolution
Assist with contract renewals, scope adjustments, and account retention efforts
Maintain accurate documentation, reports, and communication logs

What Success Looks Like

Clients feel supported, heard, and confident their facilities are being well managed
Issues are resolved quickly and professionally - often before the client has to ask
Service partners clearly understand expectations and deliver consistent quality
Accounts are retained, strengthened, and expanded over time

Ideal Candidate Profile

Experience in project management, property management, account management, or service operations
Strong organizational and multitasking skills
Comfortable managing multiple client accounts and service providers simultaneously
Excellent communication skills; written, verbal, and face-to-face
Professional, dependable, and solutions-oriented
Comfortable working independently in the field and collaborating with a team
Detail-oriented with strong follow-through

Project manager, property manager, operations manager, or hospitality management backgrounds translate very well into this role.

What We Offer

Competitive base compensation with performance incentives
Ongoing training and support
Clear expectations and structured processes
Opportunity to grow within a stable, relationship-driven organization
A role where your work directly impacts client satisfaction and retention

Why This Role Matters

This position plays a critical role in delivering a seamless experience for our clients. If you enjoy owning relationships, solving problems, and being the person clients trust, this is a role where you can thrive.

Requirements

Requirements

2+ years outside B2B account management experience, building maintenance or facility management preferred but not required
2+ years track record of success in a client retention role, with goals and metrics to support
Highly detail-oriented and excellent follow-through on commitments
Positive and outgoing personality; great at building relationships
Strong planning and organizational skills, detail-oriented and multitasking
Must have a proactive approach, be innovative, and strive for continuous process improvement
Excellent verbal and strong written English communication skills
Proficient in Microsoft Office and knowledge of CRM database
Proficiency in using a smartphone and laptop
Ability to travel on a daily or nightly basis to client locations locally
Ability to work within a flexible schedule
Valid BC's Driver's License and a vehicle
The candidate will be able to handle on-call emergencies
Strong technical skills in maintenance & repair, diagnosing & troubleshooting, building/facilities systems

Compensation: $25 per hour + bonuses.

City Wide Facility Solutions is a leader in the building maintenance industry serving the more than 110 territories across Canada and the US. Our mission includes a dedication to serving others with excellence in all we do. Here you will find a high-energy work environment that balances high expectations with coaching, group support, and fun. Applicants to this job posting will be considered for the geographic territory requested in the online application.

Benefits

Medical insurance after the probation period.

$300 per month car allowance.

Apply on LinkedIn About employer

More about this job

Responsibilities

Manage commercial client accounts as the primary contact, building relationships and coordinating facility services and service providers. Monitor service quality through inspections, resolve issues, identify client needs, and support renewals and account retention.

Requirements

Requires at least two years of outside B2B account management experience and a proven record in client retention, with facilities or building maintenance experience preferred. Candidates need strong communication, organization, follow-through, Microsoft Office and CRM proficiency, a valid BC driver's license and vehicle, and the ability to travel locally and handle on-call emergencies.

Skills

B2B Account Management
Client Retention
Project Management
Property Management
Facilities Management
Service Operations
Vendor Coordination
Quality Control
Problem Resolution
Contract Renewals
Planning And Organization
Written And Verbal Communication
Microsoft Office
CRM Database Management
Maintenance And Repair Troubleshooting

Benefits

Medical Insurance
Car Allowance
Performance Bonuses
Ongoing Training And Support
Career Growth Opportunities

Visa sponsorship

Not detected in the job text

Keywords

B2B Account Management
Account Retention
Facilities Services
Building Maintenance
Property Management
Project Management
Service Operations
Vendor Coordination
Quality Control
Site Inspections
Contract Renewals
Scope Adjustments
Issue Resolution
Process Improvement
Microsoft Office
CRM Database
Maintenance And Repair
Troubleshooting
Facility Systems
On-Call Emergencies
Client Feedback
Service Scheduling
Commercial Accounts

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Work requirements

Jobs in Canada