Jobs in Canada

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Added 1 min ago
MA
Operations and Financial Coordinator
Marsh Agency
Montreal, QC
- Full-time
All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week
Added 1 min ago
LH
Physiotherapist
Lifemark Health Group
North Vancouver, BC
- $50 to $60 CAD / hour
- Full-time
Ability to thrive in a collaborative, team-oriented environment.
Added 1 min ago
OD
Salesforce Business Analyst
OSI Digital
Toronto, ON
- Full-time
Must have 5+ years of experience on Sales Cloud, and Service Cloud with at least 1 for an Enterprise client
Added 1 min ago
OD
Salesforce Business Analyst
OSI Digital
Vancouver, BC
- Full-time
Must have 5+ years of experience on Sales Cloud, and Service Cloud with at least 1 for an Enterprise client
Added 1 min ago
BI
Connected Vitals Account Manager,
Baxter International Inc.
Vancouver, BC
- Full-time
Collaborate with Marketing and Medical Affairs to identify thought leadership opportunities, customer workshops, webinars, and key opinion leader engagement activities.
Added 16 mins ago
W
Production Supervisor - Sudbury, ON.
Wonderbrands
Sudbury, ON
- Other
Resource shifts and ensure availability for rotating shifts including weekends in a 24/7 environment · Must have a good grasp of inventory management (cycle counting, materials management, etc.)
Added 16 mins ago
M
Senior Retirement Consultant
Mercer
Montreal, QC
- Other
This role will be based in Montreal and offers a hybrid work arrangement, requiring a minimum of three days per week in the office · All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week
Added 46 mins ago
GC
Software Developer 1
Game Companies
Toronto, ON
- $73,900 to $109,360 CAD / year
- Full-time
At Zynga, we bring people together through the power of play. As a global leader in interactive entertainment and a proud label of Take-Two Interactive, our games have been downloaded over…
Added 1 hour ago
V
Senior Counsel, Legal
Vosker
Montreal, QC
- Full-time
VOSKER is a North American leader in remote area surveillance.
Added 1 hour ago
MA
Chief Growth Officer & Head of Industries
Marsh Agency
Toronto, ON
- Full-time
…in Toronto. This is a hybrid role that has a requirement of working at least three days a week in the…
Added 1 hour ago
MA
Client Relationship Management - Lead Specialist
Marsh Agency
Montreal, QC
- Full-time
All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week
Added 1 hour ago
LH
Physiotherapist
Lifemark Health Group
Regina, SK · Greater Regina Metropolitan Area
- Full-time
Ability to thrive in a collaborative, team-oriented environment.
Added 1 hour ago
MA
Senior Marketing Manager
Marsh Agency
Toronto, ON
- Full-time
This position requires working from our Toronto office at least three days per week · All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week
Added 1 hour ago
MA
Institutional Investment Sales Leader
Marsh Agency
Toronto, ON
- Full-time
All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week
Added 1 hour ago
MA
Toronto Health Office Practice Leader
Marsh Agency
Toronto, ON
- Full-time
All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week
Added 1 hour ago
MA
Senior Client Advisor - Personal Lines (m/f/x)
Marsh Agency
Toronto, ON
- Full-time
This is a hybrid role that has a requirement of working at least three days a week in the office.
Added 1 hour ago
MA
Producer
Marsh Agency
Toronto, ON
- Full-time
All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week
Added 1 hour ago
MA
Investment Consultant
Marsh Agency
Montreal, QC
- Full-time
This role will be based in Montreal and follows a hybrid work model, with a requirement to work in the office at least three days per week · All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week
Added 1 hour ago
LH
Psychologist, Cold Lake, Alberta
Lifemark Health Group
Cold Lake, AB
- Part-time
Lifemark Health Group is a Canadian leader in community healthcare, workplace health and wellness and medical assessment services. With over 25 years of service excellence, Lifemark Health…
Added 1 hour ago
MA
Errors & Omissions Claims Analyst (Temporary)
Marsh Agency
Canada
- Temporary
All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week
Added 1 hour ago
GC
Producer – Live Team (EA SPORTS NHL)
Game Companies
Vancouver, BC
- Full-time
Reporting to the Lead Producer, you will serve as the production leader for the Live vertical. You will guide multidisciplinary teams across Design, Engineering, Art, UI/UX, Product…
Added 1 hour ago
MA
Health & Benefits COE Associate
Marsh Agency
Montreal, QC
- Full-time
Five to seven years of relevant employee benefits experience, preferably in a consulting, brokerage, insurer, or related environment.
Added 1 hour ago
MA
Health & Benefits Consultant
Marsh Agency
Montreal, QC
- Full-time
All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week
Added 1 hour ago
LH
Registered Massage Therapist
Lifemark Health Group
Burlington, ON
- $61,901 to $90,788 CAD / year
- Internship
Ability to thrive in a collaborative, team-oriented environment.
Added 1 hour ago
LH
Registered Massage Therapist
Lifemark Health Group
Stoney Creek, NB
- $61,901 to $90,788 CAD / year
- Internship
Ability to thrive in a collaborative, team-oriented environment.

City Wide Facility Solutions

Account Representative / Account Manager / Project Manager

Burnaby, BC, Canada

$55,000 to $80,000 CAD / year · Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Pay: $55,000 to $80,000 CAD / year
Job type: Full-time
Apply by: May 8, 2027
Posting language: English
Posted: Nov 9, 2026

Original job description

Relationship-Focused Role

About The Role

We are seeking a proactive, relationship-driven Account Representative / Account Manager to manage and grow a portfolio of commercial client accounts. This role is ideal for someone who thrives in a environment where balancing customer relationships, service oversight, vendor coordination, and problem resolution are a must.

This position is not cold sales. Success comes from owning the client experience, ensuring service quality, and acting as the trusted point of contact between clients, service partners, and internal teams.

Key Responsibilities

Serve as the primary point of contact for assigned commercial accounts
Build strong, long-term client relationships through regular communication and site visits
Coordinate and oversee multiple services we provide to our commercial and industrial customers: (janitorial, handyman, maintenance, landscaping, specialty services, etc.)
Manage service performance, quality control, and issue resolution
Conduct routine inspections to ensure work meets contract standards
Proactively identify client needs and recommend additional services or improvements
Collaborate with independent service providers to ensure scheduling, scope, and quality alignment
Track client feedback, follow up on concerns, and ensure timely resolution
Assist with contract renewals, scope adjustments, and account retention efforts
Maintain accurate documentation, reports, and communication logs

What Success Looks Like

Clients feel supported, heard, and confident their facilities are being well managed
Issues are resolved quickly and professionally - often before the client has to ask
Service partners clearly understand expectations and deliver consistent quality
Accounts are retained, strengthened, and expanded over time

Ideal Candidate Profile

Experience in project management, property management, account management, or service operations
Strong organizational and multitasking skills
Comfortable managing multiple client accounts and service providers simultaneously
Excellent communication skills; written, verbal, and face-to-face
Professional, dependable, and solutions-oriented
Comfortable working independently in the field and collaborating with a team
Detail-oriented with strong follow-through

Project manager, property manager, operations manager, or hospitality management backgrounds translate very well into this role.

What We Offer

Competitive base compensation with performance incentives
Ongoing training and support
Clear expectations and structured processes
Opportunity to grow within a stable, relationship-driven organization
A role where your work directly impacts client satisfaction and retention

Why This Role Matters

This position plays a critical role in delivering a seamless experience for our clients. If you enjoy owning relationships, solving problems, and being the person clients trust, this is a role where you can thrive.

Requirements

Requirements

2+ years outside B2B account management experience, building maintenance or facility management preferred but not required
2+ years track record of success in a client retention role, with goals and metrics to support
Highly detail-oriented and excellent follow-through on commitments
Positive and outgoing personality; great at building relationships
Strong planning and organizational skills, detail-oriented and multitasking
Must have a proactive approach, be innovative, and strive for continuous process improvement
Excellent verbal and strong written English communication skills
Proficient in Microsoft Office and knowledge of CRM database
Proficiency in using a smartphone and laptop
Ability to travel on a daily or nightly basis to client locations locally
Ability to work within a flexible schedule
Valid BC's Driver's License and a vehicle
The candidate will be able to handle on-call emergencies
Strong technical skills in maintenance & repair, diagnosing & troubleshooting, building/facilities systems

Compensation: $25 per hour + bonuses.

City Wide Facility Solutions is a leader in the building maintenance industry serving the more than 110 territories across Canada and the US. Our mission includes a dedication to serving others with excellence in all we do. Here you will find a high-energy work environment that balances high expectations with coaching, group support, and fun. Applicants to this job posting will be considered for the geographic territory requested in the online application.

Benefits

Medical insurance after the probation period.

$300 per month car allowance.

Apply on LinkedIn About employer

More about this job

Responsibilities

Manage commercial client accounts as the primary contact, building relationships and coordinating facility services and service providers. Monitor service quality through inspections, resolve issues, identify client needs, and support renewals and account retention.

Requirements

Requires at least two years of outside B2B account management experience and a proven record in client retention, with facilities or building maintenance experience preferred. Candidates need strong communication, organization, follow-through, Microsoft Office and CRM proficiency, a valid BC driver's license and vehicle, and the ability to travel locally and handle on-call emergencies.

Skills

B2B Account Management
Client Retention
Project Management
Property Management
Facilities Management
Service Operations
Vendor Coordination
Quality Control
Problem Resolution
Contract Renewals
Planning And Organization
Written And Verbal Communication
Microsoft Office
CRM Database Management
Maintenance And Repair Troubleshooting

Benefits

Medical Insurance
Car Allowance
Performance Bonuses
Ongoing Training And Support
Career Growth Opportunities

Visa sponsorship

Not detected in the job text

Keywords

B2B Account Management
Account Retention
Facilities Services
Building Maintenance
Property Management
Project Management
Service Operations
Vendor Coordination
Quality Control
Site Inspections
Contract Renewals
Scope Adjustments
Issue Resolution
Process Improvement
Microsoft Office
CRM Database
Maintenance And Repair
Troubleshooting
Facility Systems
On-Call Emergencies
Client Feedback
Service Scheduling
Commercial Accounts

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Work requirements

Jobs in Canada