Jobs in Canada

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Added 7 mins ago
Pricing & Monetization Associate
MongoDB
Toronto, ON
This role is a hybrid / in-office role, with approximately three days per week in our New York City Office
Added 7 mins ago
PC
Indirect Tax, Recovery Data Analytics
Pwc Canada
Toronto, ON · Calgary, AB · Montreal, QC · Vancouver, BC
- Full-time
Our team helps our clients optimize cash flow and reduce risk by managing challenges related to indirect taxes. You’ll support our clients with all aspects of indirect taxation related to…
Added 22 mins ago
GC
Lead Environment, Water Compliance
Glencore Canada
Sparwood, BC
- $108,000 to $127,000 CAD / year
- Full-time
…completion. Leadership skills will be vital as you will be providing technical direction, mentorship, and field support for current and emerging water…
Added 22 mins ago
CW
Facility Solutions Manager, full time
City Wide Facility Solutions
Vancouver, BC
- $55,000 to $80,000 CAD / year
- Full-time
Must have a proactive approach, be innovative, and strive for continuous process improvement
Added 22 mins ago
C
Bilingual French/English Learning & Development Specialist (Contract)
CoreFactor
Montreal, QC · Greater Montreal Metropolitan Area
- Contract
This position is hybrid and will require the successful consultant to be onsite four (4) days per week in the Montreal region · Must have strong internal consulting, change management, and indirect influencing skills
Added 22 mins ago
CO
PEER RECOVERY SUPPORT SPECIALIST
City of Tulsa
Park, MB · River Drive Park, ON
- Full-time
…(GED) certificate; and, (b) Three (3) years of experience in a field related to the essential tasks listed in this job…
Added 22 mins ago
CW
Account Representative / Account Manager / Project Manager
City Wide Facility Solutions
Burnaby, BC
- $55,000 to $80,000 CAD / year
- Full-time
Must have a proactive approach, be innovative, and strive for continuous process improvement
Added 22 mins ago
CW
B2B Sales Executive
City Wide Facility Solutions
Coquitlam, BC
- $50,000 to $100,000 CAD / year
- Full-time
Proactively generate new business through cold calling, field visits, and appointment setting
Added 22 mins ago
CW
B2B Sales Executive
City Wide Facility Solutions
Vancouver, BC
- $50,000 to $100,000 CAD / year
- Full-time
Proactively generate new business through cold calling, field visits, and appointment setting
Added 22 mins ago
C
Manager, Cyber Security Governance, Rish & Compliance (Permanent)
CoreFactor
Toronto, ON · Etobicoke, ON
- Full-time
This position is hybrid and will require the successful incumbent to go into the office two (2) days per week
Added 22 mins ago
CW
B2B Sales Executive
City Wide Facility Solutions
Burnaby, BC
- $50,000 to $100,000 CAD / year
- Full-time
Proactively generate new business through cold calling, field visits, and appointment setting
Added 22 mins ago
CW
Facility Solutions Manager, full time
City Wide Facility Solutions
Burnaby, BC
- $55,000 to $80,000 CAD / year
- Full-time
Must have a proactive approach, be innovative, and strive for continuous process improvement
Added 37 mins ago
Q
Mask Layout Design Lead
Qualcomm
Markham, ON
- Full-time
Bachelor's degree in Electrical Engineering, Computer Science, Mathematics, Electronic Engineering, or related field and 4+ years of experience designing custom layouts in relevant domain…
Added 52 mins ago
SM
Job Title: RQ00393 – Database Admin I
S M Software Solutions Inc
Fredericton, NB
- Internship
Must have 3+ years of Database Administration Experience
Added 52 mins ago
KC
Associate Director, Programmatic
Kim Cosic Consulting Inc.
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Communicate strategic and technical recommendations clearly to clients, agency partners, and senior leaders, connecting media decisions to business results.
Added 52 mins ago
MC
AI & Automation Developer
Morgan Construction and Environmental Ltd.
AB · Edmonton, AB
- Full-time
…digital operating platform across construction and environmental field operations. Working alongside MCEL's AI Integration Specialist, the AI & Automation Developer designs, builds and…
Added 52 mins ago
O
Senior Data Center Support Services Technician
Oracle
Montreal, QC
- $53,900 to $88,500 CAD / year
Technical Support and Trouble Shooting-Technical Support and Trouble Shooting:
Added 1 hour ago
SE
Occupational Health, Safety and Environment (OHSE) Advisor
SMS Equipment Inc.
Fort McMurray, AB
- Full-time
SMS Equipment is seeking field-focused Occupational Health, Safety and Environment (OHSE) Advisor to partner with employees and operational leaders in Fort McMurray. In this role, you’ll…
Added 1 hour ago
SC
Installer
STERIS Canada Sales ULC (Canada Sales)
Vancouver, BC
- Full-time
Valid Driver’s license required;
Added 1 hour ago
NF
Policy Administration Specialist, Corporate Underwriting
Northbridge Financial
Toronto, ON
- Full-time
- Other
We have a flexible hybrid model that allows you to work from home up to 2 days per week, with added flexibility for when you really need it
Added 1 hour ago
SP
Steel Structure coordinator
STEELCASE PRO
Toronto, ON
- Full-time
…documentation, reports, and updates, and assists in resolving technical and logistical issues that arise during installation. This role works closely with internal teams and external…
Added 1 hour ago
W
Director of Finance, Contract
WalterFedy
Kitchener, ON
- Contract
…on Finance for accurate reporting, forecasting, and decision support. The role also maintains day-to-day external relationships (auditors, lenders, insurers), escalating strategic matters…
Added 1 hour ago
IG
Robotics Service Technician
Insight Global
Mississauga, ON
- $24 to $27 CAD / hour
- Contract
Diploma in Robotics, Electro-Mechanical Engineering, or a related technical field, or relevant experience
Added 1 hour ago
KD
Directeur stratégie commerciale et gestion de la croissance du revenu/ Manager, Trade Strategy and Revenue Growth Management
Keurig Dr Pepper
Montreal, QC
- Full-time
Planification financière et prévisions (Support)
Added 1 hour ago
M
Gestionnaire des ressources énergétiques / Energy Resource Manager
Microsoft
Quebec, QC
- Full-time

City Wide Facility Solutions

Account Representative / Account Manager / Project Manager

Burnaby, BC, Canada

$55,000 to $80,000 CAD / year · Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Pay: $55,000 to $80,000 CAD / year
Job type: Full-time
Apply by: May 9, 2027
Posting language: English
Posted: Nov 10, 2026

Original job description

Relationship-Focused Role

About The Role

We are seeking a proactive, relationship-driven Account Representative / Account Manager to manage and grow a portfolio of commercial client accounts. This role is ideal for someone who thrives in a environment where balancing customer relationships, service oversight, vendor coordination, and problem resolution are a must.

This position is not cold sales. Success comes from owning the client experience, ensuring service quality, and acting as the trusted point of contact between clients, service partners, and internal teams.

Key Responsibilities

Serve as the primary point of contact for assigned commercial accounts
Build strong, long-term client relationships through regular communication and site visits
Coordinate and oversee multiple services we provide to our commercial and industrial customers: (janitorial, handyman, maintenance, landscaping, specialty services, etc.)
Manage service performance, quality control, and issue resolution
Conduct routine inspections to ensure work meets contract standards
Proactively identify client needs and recommend additional services or improvements
Collaborate with independent service providers to ensure scheduling, scope, and quality alignment
Track client feedback, follow up on concerns, and ensure timely resolution
Assist with contract renewals, scope adjustments, and account retention efforts
Maintain accurate documentation, reports, and communication logs

What Success Looks Like

Clients feel supported, heard, and confident their facilities are being well managed
Issues are resolved quickly and professionally - often before the client has to ask
Service partners clearly understand expectations and deliver consistent quality
Accounts are retained, strengthened, and expanded over time

Ideal Candidate Profile

Experience in project management, property management, account management, or service operations
Strong organizational and multitasking skills
Comfortable managing multiple client accounts and service providers simultaneously
Excellent communication skills; written, verbal, and face-to-face
Professional, dependable, and solutions-oriented
Comfortable working independently in the field and collaborating with a team
Detail-oriented with strong follow-through

Project manager, property manager, operations manager, or hospitality management backgrounds translate very well into this role.

What We Offer

Competitive base compensation with performance incentives
Ongoing training and support
Clear expectations and structured processes
Opportunity to grow within a stable, relationship-driven organization
A role where your work directly impacts client satisfaction and retention

Why This Role Matters

This position plays a critical role in delivering a seamless experience for our clients. If you enjoy owning relationships, solving problems, and being the person clients trust, this is a role where you can thrive.

Requirements

Requirements

2+ years outside B2B account management experience, building maintenance or facility management preferred but not required
2+ years track record of success in a client retention role, with goals and metrics to support
Highly detail-oriented and excellent follow-through on commitments
Positive and outgoing personality; great at building relationships
Strong planning and organizational skills, detail-oriented and multitasking
Must have a proactive approach, be innovative, and strive for continuous process improvement
Excellent verbal and strong written English communication skills
Proficient in Microsoft Office and knowledge of CRM database
Proficiency in using a smartphone and laptop
Ability to travel on a daily or nightly basis to client locations locally
Ability to work within a flexible schedule
Valid BC's Driver's License and a vehicle
The candidate will be able to handle on-call emergencies
Strong technical skills in maintenance & repair, diagnosing & troubleshooting, building/facilities systems

Compensation: $25 per hour + bonuses.

City Wide Facility Solutions is a leader in the building maintenance industry serving the more than 110 territories across Canada and the US. Our mission includes a dedication to serving others with excellence in all we do. Here you will find a high-energy work environment that balances high expectations with coaching, group support, and fun. Applicants to this job posting will be considered for the geographic territory requested in the online application.

Benefits

Medical insurance after the probation period.

$300 per month car allowance.

Apply on LinkedIn About employer

More about this job

Responsibilities

Manage commercial client accounts as the primary contact, building relationships and coordinating facility services with service providers and internal teams. Monitor service quality, conduct inspections, resolve issues, identify additional client needs, and support renewals and account retention.

Requirements

Requires at least two years of outside B2B account management experience and two years of success in a client retention role; building maintenance or facilities management experience is preferred. Candidates need strong communication, organization, follow-through, Microsoft Office and CRM proficiency, a valid BC driver's license and vehicle, and the ability to travel locally and handle on-call emergencies.

Skills

B2B Account Management
Client Retention
Project Management
Property Management
Facilities Management
Service Operations
Vendor Coordination
Quality Control
Problem Resolution
Communication
Planning And Organization
Multitasking
Maintenance And Repair
Troubleshooting
Microsoft Office And CRM

Benefits

Medical Insurance
Car Allowance
Performance Bonuses
Ongoing Training And Support
Career Growth Opportunities

Visa sponsorship

Not detected in the job text

Keywords

B2B Account Management
Account Retention
Facilities Services
Building Maintenance
Property Management
Project Management
Service Operations
Vendor Coordination
Independent Service Providers
Quality Control
Routine Inspections
Contract Renewals
Scope Adjustments
Service Scheduling
Issue Resolution
Client Feedback
Microsoft Office
CRM Database
Smartphone
Laptop
Maintenance And Repair
Facilities Systems
Diagnosing And Troubleshooting
On-Call Emergencies
BC Driver's License

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Jobs in Canada