Jobs in Canada

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Added 40 mins ago
SA
maintenance manager
Samosa and Sweet Factory
Toronto, ON · Etobicoke, ON
- Full-time
Direct and control the operations of commercial facilities
Added 55 mins ago
TT
Gestionnaire de la réussite client - Customer Success Manager
trane technologies
Montreal, QC
- Full-time
…intégrer les analyses et recommandations de BrainBox AI dans les opérations et flux de travail quotidiens de leurs…
Added 55 mins ago
BC
Manager of Subcontracts
Bechtel Corporation
Calgary, AB
- Other
…from initial planning and investment, through start-up and…
Added 1 hour ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Communicates issues and concerns to the Manager.
Added 1 hour ago
IC
Vice President, Operations
ivari Canada
Toronto, ON
- Full-time
We are looking for a Vice President, Operations to join our dynamic ivari team based in Toronto. This role will report to the EVP and Chief Operating Officer. The successful candidate will…
Added 1 hour ago
RP
Coordinator, Digital Communications
RECRUITMENT PARTNERS INC.
Calgary, AB
- Contract
Our client is seeking a Coordinator, Digital Communications to join their team on a contract basis. Reporting to the Manager, Creative Content, Digital & Social Media, this role supports…
Added 2 hours ago
UO
IQC Research Development Officer
University of Waterloo
Waterloo, ON · Quantum-Nano Centre
- Full-time
This position is being offered as a Secondment or contract opportunity.
Added 2 hours ago
UO
Administrative Manager
University of Waterloo
Waterloo, ON · Mathematics & Computer
- Full-time
Reporting to the Associate Dean (AD), Equity, Diversity, Inclusion & Student Empowerment (EDI&SE), the Administrative Manager (AM) is responsible for the oversight and management of all…
Added 2 hours ago
B
Director, Asset & Wealth Management, Portfolio Management
BMO
Toronto, ON · FCP
- Full-time
Act as a senior credit and portfolio management lead for Asset & Wealth Manager borrowers and sponsor fund counterparties.
Added 2 hours ago
FT
Academic Advisor - CAF - Fanshawe, Base Borden
Fanshawe Toronto@ILAC
Borden, ON
- Full-time
Reporting to the Operations Manager, CAF – Fanshawe, the Academic Advisor (AA) supports the academic lifecycle of students by offering academic and personal advising to students grounded in…
Added 2 hours ago
FH
Reservations Experience Manager
Fairmont Hotels & Resorts
Banff, AB
- Full-time
…with Revenue Management, Sales, Conference Services and hotel operations, the Reservations Experience Manager ensures guest expectations are understood, accurately communicated and…
Added 2 hours ago
FR
Area General Manager (Construction)
Foresight Recruitment Group
Winnipeg, MB
- $170,000 to $220,000 CAD / year
- Full-time
Our client is an established general contractor with a strong pipeline of work and is looking for an Area General Manager to lead its Manitoba office.
Added 2 hours ago
Solution Delivery Manager
Rogers Communications
Toronto, ON · Brampton, ON · Calgary, AB
We are seeking a Solution Delivery Manager reporting to the Senior Manager, Residential Solution Delivery. In this role as Solution Delivery Manager, you will provide end-to-end leadership…
Added 3 hours ago
BC
Director, Asset & Wealth Management, Portfolio Management
BMO Capital Markets
Toronto, ON
- Full-time
Act as a senior credit and portfolio management lead for Asset & Wealth Manager borrowers and sponsor fund counterparties.
Added 3 hours ago
OE
Senior Associate, Mod Project Manager
Otis Elevator Co.
Mississauga, ON
- Full-time
Otis Elevator Company is seeking a highly motivated Modernization Project Manager to oversee and coordinate activities across multiple modernization installation projects for an existing…
Added 3 hours ago
A
Manager of Renewals, SMB
Ashby
Canada
- Full-time
Hi, I’m Alex, Head of Contract Management (Renewals) at Ashby. Our Contract Management team plays a critical role in helping customers navigate renewal and commercial conversations…
Added 3 hours ago
EG
Procurement Specialist
Eldorado Gold
Vancouver, BC
- Full-time
…improve efficiency, and leverage procurement synergies across…
Added 4 hours ago
CI
Bilingual French/English Learning & Development Specialist (Contract)
CoreFactor Inc.
ON · Montreal North South, Ontario
- Contract
This position is hybrid and will require the successful consultant to be onsite four (4) days per week in the Montreal region · Must have strong internal consulting, change management, and indirect influencing skills
Added 5 hours ago
CW
Facility Solutions Manager, full time
City Wide Facility Solutions
Vancouver, BC
- $55,000 to $80,000 CAD / year
- Full-time
Must have a proactive approach, be innovative, and strive for continuous process improvement
Added 5 hours ago
C
Bilingual French/English Learning & Development Specialist (Contract)
CoreFactor
Montreal, QC · Greater Montreal Metropolitan Area
- Contract
This position is hybrid and will require the successful consultant to be onsite four (4) days per week in the Montreal region · Must have strong internal consulting, change management, and indirect influencing skills
Added 5 hours ago
E
Senior Transportation Engineer
Englobe
Dartmouth, NS
- Full-time
…innovation and collaboration are an integral part of our daily…
Added 5 hours ago
CW
Account Representative / Account Manager / Project Manager
City Wide Facility Solutions
Burnaby, BC
- $55,000 to $80,000 CAD / year
- Full-time
Must have a proactive approach, be innovative, and strive for continuous process improvement
Added 5 hours ago
CW
Facility Solutions Manager, full time
City Wide Facility Solutions
Burnaby, BC
- $55,000 to $80,000 CAD / year
- Full-time
Must have a proactive approach, be innovative, and strive for continuous process improvement
Added 5 hours ago
VA
LSS Shipping Coordinator
Voyageur Aviation
North Bay, ON
- Full-time
…part sales and logistics management to aircraft leasing, and contract flying…
Added 6 hours ago
S
DCN Project Cost and Risk Manager
SLB
Calgary, AB
- Full-time
SLB is seeking an experienced Project Cost and Risk Manager to support the successful delivery of hyperscale data center projects. This role is responsible for leading project cost control…

City Wide Facility Solutions

Account Representative / Account Manager / Project Manager

Burnaby, BC, Canada

$55,000 to $80,000 CAD / year · Full-time

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Applications open in a new tab.

Job details

Pay: $55,000 to $80,000 CAD / year
Job type: Full-time
Apply by: May 9, 2027
Posting language: English
Posted: Nov 10, 2026

Original job description

Relationship-Focused Role

About The Role

We are seeking a proactive, relationship-driven Account Representative / Account Manager to manage and grow a portfolio of commercial client accounts. This role is ideal for someone who thrives in a environment where balancing customer relationships, service oversight, vendor coordination, and problem resolution are a must.

This position is not cold sales. Success comes from owning the client experience, ensuring service quality, and acting as the trusted point of contact between clients, service partners, and internal teams.

Key Responsibilities

Serve as the primary point of contact for assigned commercial accounts
Build strong, long-term client relationships through regular communication and site visits
Coordinate and oversee multiple services we provide to our commercial and industrial customers: (janitorial, handyman, maintenance, landscaping, specialty services, etc.)
Manage service performance, quality control, and issue resolution
Conduct routine inspections to ensure work meets contract standards
Proactively identify client needs and recommend additional services or improvements
Collaborate with independent service providers to ensure scheduling, scope, and quality alignment
Track client feedback, follow up on concerns, and ensure timely resolution
Assist with contract renewals, scope adjustments, and account retention efforts
Maintain accurate documentation, reports, and communication logs

What Success Looks Like

Clients feel supported, heard, and confident their facilities are being well managed
Issues are resolved quickly and professionally - often before the client has to ask
Service partners clearly understand expectations and deliver consistent quality
Accounts are retained, strengthened, and expanded over time

Ideal Candidate Profile

Experience in project management, property management, account management, or service operations
Strong organizational and multitasking skills
Comfortable managing multiple client accounts and service providers simultaneously
Excellent communication skills; written, verbal, and face-to-face
Professional, dependable, and solutions-oriented
Comfortable working independently in the field and collaborating with a team
Detail-oriented with strong follow-through

Project manager, property manager, operations manager, or hospitality management backgrounds translate very well into this role.

What We Offer

Competitive base compensation with performance incentives
Ongoing training and support
Clear expectations and structured processes
Opportunity to grow within a stable, relationship-driven organization
A role where your work directly impacts client satisfaction and retention

Why This Role Matters

This position plays a critical role in delivering a seamless experience for our clients. If you enjoy owning relationships, solving problems, and being the person clients trust, this is a role where you can thrive.

Requirements

Requirements

2+ years outside B2B account management experience, building maintenance or facility management preferred but not required
2+ years track record of success in a client retention role, with goals and metrics to support
Highly detail-oriented and excellent follow-through on commitments
Positive and outgoing personality; great at building relationships
Strong planning and organizational skills, detail-oriented and multitasking
Must have a proactive approach, be innovative, and strive for continuous process improvement
Excellent verbal and strong written English communication skills
Proficient in Microsoft Office and knowledge of CRM database
Proficiency in using a smartphone and laptop
Ability to travel on a daily or nightly basis to client locations locally
Ability to work within a flexible schedule
Valid BC's Driver's License and a vehicle
The candidate will be able to handle on-call emergencies
Strong technical skills in maintenance & repair, diagnosing & troubleshooting, building/facilities systems

Compensation: $25 per hour + bonuses.

City Wide Facility Solutions is a leader in the building maintenance industry serving the more than 110 territories across Canada and the US. Our mission includes a dedication to serving others with excellence in all we do. Here you will find a high-energy work environment that balances high expectations with coaching, group support, and fun. Applicants to this job posting will be considered for the geographic territory requested in the online application.

Benefits

Medical insurance after the probation period.

$300 per month car allowance.

Apply on LinkedIn About employer

More about this job

Responsibilities

Manage commercial client accounts as the primary contact, building relationships and coordinating facility services with service providers and internal teams. Monitor service quality, conduct inspections, resolve issues, identify additional client needs, and support renewals and account retention.

Requirements

Requires at least two years of outside B2B account management experience and two years of success in a client retention role; building maintenance or facilities management experience is preferred. Candidates need strong communication, organization, follow-through, Microsoft Office and CRM proficiency, a valid BC driver's license and vehicle, and the ability to travel locally and handle on-call emergencies.

Skills

B2B Account Management
Client Retention
Project Management
Property Management
Facilities Management
Service Operations
Vendor Coordination
Quality Control
Problem Resolution
Communication
Planning And Organization
Multitasking
Maintenance And Repair
Troubleshooting
Microsoft Office And CRM

Benefits

Medical Insurance
Car Allowance
Performance Bonuses
Ongoing Training And Support
Career Growth Opportunities

Visa sponsorship

Not detected in the job text

Keywords

B2B Account Management
Account Retention
Facilities Services
Building Maintenance
Property Management
Project Management
Service Operations
Vendor Coordination
Independent Service Providers
Quality Control
Routine Inspections
Contract Renewals
Scope Adjustments
Service Scheduling
Issue Resolution
Client Feedback
Microsoft Office
CRM Database
Smartphone
Laptop
Maintenance And Repair
Facilities Systems
Diagnosing And Troubleshooting
On-Call Emergencies
BC Driver's License

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Work requirements

Jobs in Canada