Jobs in Canada

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Added 6 mins ago
GL
Senior Manager, Customer Service Operations
goeasy Ltd.
Mississauga, ON
- Full-time
The Senior Manager, Customer Service Operations is responsible for leading the frontline service organization while helping shape how Customer Service evolves as goeasy grows. This role…
Added 6 mins ago
SG
Fulfillment and Returns Grading Associate
Swatch Group
Brampton, ON
- Full-time
Cross-Functional Collaboration: Work closely with the Warehouse Team and Loss Prevention Manager to investigate product discrepancies, maintain inventory integrity, and support operational…
Added 6 mins ago
GL
Director, Operational Experience & Process Design
goeasy Ltd.
Mississauga, ON
- Full-time
…controls, and maintenance of operational processes, embedding quality through clear metrics, routines, and ownership that make issues easier to identify and…
Added 37 mins ago
MI
Pastry Chef
Marriott International
Vancouver, BC
- Full-time
Exhibits creative baking and decorating talents by personally performing tasks while leading the staff in preparing quality and consistent pastries for all areas. Works to continually…
Added 37 mins ago
MI
Assistant Manager Food & Beverage Operations
Marriott International
Quebec, QC
- Full-time
Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee.
Added 1 hour ago
BC
Medical Radiation Technologist
Brant Community Healthcare System
Brantford, ON
- Full-time
Reporting to the Manager of Diagnostic Imaging, you will be responsible for performing quality diagnostic procedures in accordance with the College of Medical Radiation Technologists and…
Added 1 hour ago
BC
Bed Allocator
Brant Community Healthcare System
Brantford, ON
- Full-time
Must be able to work all shifts including weekends, holidays and 12-hour shifts
Added 1 hour ago
CW
Facility Solutions Manager, full time
City Wide Facility Solutions
Vancouver, BC
- $55,000 to $80,000 CAD / year
- Full-time
Must have a proactive approach, be innovative, and strive for continuous process improvement
Added 1 hour ago
CO
BOH Supervisor
Chick-fil-A Orléans
Orleans, ON
- Full-time
Must have excellent customer service and communication skills · Must have strong attention to detail and ability to take direction and learn
Added 1 hour ago
CW
Account Representative / Account Manager / Project Manager
City Wide Facility Solutions
Burnaby, BC
- $55,000 to $80,000 CAD / year
- Full-time
Must have a proactive approach, be innovative, and strive for continuous process improvement
Added 1 hour ago
CW
Facility Solutions Manager, full time
City Wide Facility Solutions
Burnaby, BC
- $55,000 to $80,000 CAD / year
- Full-time
Must have a proactive approach, be innovative, and strive for continuous process improvement
Added 1 hour ago
T
Contact Center Rep IV, TD Insurance General Insurance
TD
Saint John, NB
- Full-time
Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite
Added 1 hour ago
VA
LSS Shipping Coordinator
Voyageur Aviation
North Bay, ON
- Full-time
As a key member of the Material Control team, the LSS Shipping Coordinator will report to the Manager, Logistics Support Services and is responsible for coordinating and managing the…
Added 2 hours ago
SD
Merchandiser, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Toronto, ON
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 2 hours ago
M
Gestionnaire des ressources énergétiques / Energy Resource Manager
Microsoft
Quebec, QC
- Full-time
Added 2 hours ago
EL
Material Handler
Estée Lauder Companies
Markham, ON
- Full-time
The Estée Lauder Companies Inc. is one of the world’s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products, and is a steward of…
Added 2 hours ago
EL
Material Handler
Estée Lauder Companies
Markham, ON
- Full-time
The Estée Lauder Companies Inc. is one of the world’s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products, and is a steward of…
Added 2 hours ago
S
DCN Project Cost and Risk Manager
SLB
Calgary, AB
- Full-time
SLB is seeking an experienced Project Cost and Risk Manager to support the successful delivery of hyperscale data center projects. This role is responsible for leading project cost control…
Added 3 hours ago
JH
General Manager - Remote Resort (Relocation - Mountain Region)
JRoss Hospitality Recruiters
AB · Alberta, Canada
- Full-time
…for a substantial transformation. As the next General Resort Manager, you will help shape this next chapter by bringing high energy, strong communication skills, and proven leadership…
Added 3 hours ago
DH
F&B Operations Manager
Delta Hotels and Resorts®
Kelowna, BC
- Full-time
…procedures. Manages day-to-day operations verifying that the quality, standards and meeting the expectations of the customers on a daily basis. Maintains the operating budget, and verifies…
Added 3 hours ago
MG
Pharmacy Technician
Michael Garron Hospital
Toronto, ON
- Temporary
…functions include, but not limited to: drug distribution, inventory control, intravenous admixture preparation, nonsterile compounding and other components of pharmacy technician practice.…
Added 3 hours ago
MG
Pharmacy Technician
Michael Garron Hospital
Toronto, ON
- Full-time
…functions include, but not limited to: drug distribution, inventory control, intravenous admixture preparation, nonsterile compounding and other components of pharmacy technician practice.…
Added 3 hours ago
NS
Registered Pharmacy Technician - Pharmacy Services
Nova Scotia Health Authority
Halifax, NS
- Full-time
Reporting to the Pharmacy Manager/Operations Manager, the Registered Pharmacy Technician participates in the provision of safe, competent, patient or family centered ethical care, ensuring…
Added 3 hours ago
NS
Registered Pharmacy Technician - Drug Access Navigator
Nova Scotia Health Authority
Halifax, NS
- Full-time
Reporting to the Pharmacy Manager, the Drug Access Navigator assists patients in coordinating coverage for various prescription medications. This includes guiding staff and patients through…
Added 3 hours ago
GC
Office Administrator
Game Companies
Toronto, ON
- Full-time
Collaborate with the site manager and Operations Coordinator to liaise with accounting, legal, and management teams in China for budget control, expenditure monitoring, processing…

City Wide Facility Solutions

Account Representative / Account Manager / Project Manager

Burnaby, BC, Canada

$55,000 to $80,000 CAD / year · Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Pay: $55,000 to $80,000 CAD / year
Job type: Full-time
Apply by: May 9, 2027
Posting language: English
Posted: Nov 10, 2026

Original job description

Relationship-Focused Role

About The Role

We are seeking a proactive, relationship-driven Account Representative / Account Manager to manage and grow a portfolio of commercial client accounts. This role is ideal for someone who thrives in a environment where balancing customer relationships, service oversight, vendor coordination, and problem resolution are a must.

This position is not cold sales. Success comes from owning the client experience, ensuring service quality, and acting as the trusted point of contact between clients, service partners, and internal teams.

Key Responsibilities

Serve as the primary point of contact for assigned commercial accounts
Build strong, long-term client relationships through regular communication and site visits
Coordinate and oversee multiple services we provide to our commercial and industrial customers: (janitorial, handyman, maintenance, landscaping, specialty services, etc.)
Manage service performance, quality control, and issue resolution
Conduct routine inspections to ensure work meets contract standards
Proactively identify client needs and recommend additional services or improvements
Collaborate with independent service providers to ensure scheduling, scope, and quality alignment
Track client feedback, follow up on concerns, and ensure timely resolution
Assist with contract renewals, scope adjustments, and account retention efforts
Maintain accurate documentation, reports, and communication logs

What Success Looks Like

Clients feel supported, heard, and confident their facilities are being well managed
Issues are resolved quickly and professionally - often before the client has to ask
Service partners clearly understand expectations and deliver consistent quality
Accounts are retained, strengthened, and expanded over time

Ideal Candidate Profile

Experience in project management, property management, account management, or service operations
Strong organizational and multitasking skills
Comfortable managing multiple client accounts and service providers simultaneously
Excellent communication skills; written, verbal, and face-to-face
Professional, dependable, and solutions-oriented
Comfortable working independently in the field and collaborating with a team
Detail-oriented with strong follow-through

Project manager, property manager, operations manager, or hospitality management backgrounds translate very well into this role.

What We Offer

Competitive base compensation with performance incentives
Ongoing training and support
Clear expectations and structured processes
Opportunity to grow within a stable, relationship-driven organization
A role where your work directly impacts client satisfaction and retention

Why This Role Matters

This position plays a critical role in delivering a seamless experience for our clients. If you enjoy owning relationships, solving problems, and being the person clients trust, this is a role where you can thrive.

Requirements

Requirements

2+ years outside B2B account management experience, building maintenance or facility management preferred but not required
2+ years track record of success in a client retention role, with goals and metrics to support
Highly detail-oriented and excellent follow-through on commitments
Positive and outgoing personality; great at building relationships
Strong planning and organizational skills, detail-oriented and multitasking
Must have a proactive approach, be innovative, and strive for continuous process improvement
Excellent verbal and strong written English communication skills
Proficient in Microsoft Office and knowledge of CRM database
Proficiency in using a smartphone and laptop
Ability to travel on a daily or nightly basis to client locations locally
Ability to work within a flexible schedule
Valid BC's Driver's License and a vehicle
The candidate will be able to handle on-call emergencies
Strong technical skills in maintenance & repair, diagnosing & troubleshooting, building/facilities systems

Compensation: $25 per hour + bonuses.

City Wide Facility Solutions is a leader in the building maintenance industry serving the more than 110 territories across Canada and the US. Our mission includes a dedication to serving others with excellence in all we do. Here you will find a high-energy work environment that balances high expectations with coaching, group support, and fun. Applicants to this job posting will be considered for the geographic territory requested in the online application.

Benefits

Medical insurance after the probation period.

$300 per month car allowance.

Apply on LinkedIn About employer

More about this job

Responsibilities

Manage commercial client accounts as the primary contact, building relationships and coordinating facility services with service providers and internal teams. Monitor service quality, conduct inspections, resolve issues, identify additional client needs, and support renewals and account retention.

Requirements

Requires at least two years of outside B2B account management experience and two years of success in a client retention role; building maintenance or facilities management experience is preferred. Candidates need strong communication, organization, follow-through, Microsoft Office and CRM proficiency, a valid BC driver's license and vehicle, and the ability to travel locally and handle on-call emergencies.

Skills

B2B Account Management
Client Retention
Project Management
Property Management
Facilities Management
Service Operations
Vendor Coordination
Quality Control
Problem Resolution
Communication
Planning And Organization
Multitasking
Maintenance And Repair
Troubleshooting
Microsoft Office And CRM

Benefits

Medical Insurance
Car Allowance
Performance Bonuses
Ongoing Training And Support
Career Growth Opportunities

Visa sponsorship

Not detected in the job text

Keywords

B2B Account Management
Account Retention
Facilities Services
Building Maintenance
Property Management
Project Management
Service Operations
Vendor Coordination
Independent Service Providers
Quality Control
Routine Inspections
Contract Renewals
Scope Adjustments
Service Scheduling
Issue Resolution
Client Feedback
Microsoft Office
CRM Database
Smartphone
Laptop
Maintenance And Repair
Facilities Systems
Diagnosing And Troubleshooting
On-Call Emergencies
BC Driver's License

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Work requirements

Jobs in Canada