Jobs in Canada

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Added 8 mins ago
In Store Bakery - Clerk Department Second Bakery
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Barrington Passage, NS
…the Bakery Department and staff in the absence of the Bakery Manager. Actively contribute to an environment of employee and customer…
Added 23 mins ago
TH
Lumber Sales Associate Part-Time - 7265 Saskatoon South
The Home Depot
Saskatoon, SK
- Part-time
…in this position know how to greet, engage, and thank every customer in their department and know how to provide basic service in adjacent departments. Sales Associates are focused on…
Added 23 mins ago
SI
Sales Associate
Staples Inc.
Victoria, BC
- Part-time
Calmly de-escalate and assist in complex customer situations to ensure their concerns are addressed effectively or refer to a manager/supervisor.
Added 29 mins ago
Shift Leader
Careers | Wingstop - FWS
NB
As a Shift Leader at Far West Restaurant Group, you'll help lead daily restaurant operations while creating a positive experience for both guests and team members. You'll support the…
Added 29 mins ago
Cook
Careers | Wingstop - FWS
NB
As a Cook at Far West Restaurant Group, you'll prepare fresh, high-quality food that delivers the Wingstop experience our guests expect. You'll work as part of a team in a fast-paced…
Added 29 mins ago
Cashier
Careers | Wingstop - FWS
NB
…provide friendly service, and help create an exceptional Wingstop…
Added 29 mins ago
In Store Bakery - Clerk Department Second Bakery
Sobeys
Barrington Passage, NS
…the Bakery Department and staff in the absence of the Bakery Manager. Actively contribute to an environment of employee and customer…
Added 29 mins ago
In Store Bakery - Clerk Department Second Bakery
Sobeys
Barrington Passage, NS
…the Bakery Department and staff in the absence of the Bakery Manager. Actively contribute to an environment of employee and customer…
Added 38 mins ago
NB
Banking Advisor
National Bank of Canada
Saint-Anselme, QC
- Full-time
…use your analytical skills in order to offer a people-centric experience for branch…
Added 38 mins ago
NB
BANKING ADVISOR
National Bank of Canada
Quebec, QC
- Full-time
…use your analytical skills in order to offer a people-centric experience for branch…
Added 38 mins ago
NB
Treasury Manager
National Bank of Canada
Calgary, AB
- Full-time
A career as a Treasury Manager at National Bank means acting as a treasury product specialist and trusted advisor for Commercial Banking clients.
Added 38 mins ago
NB
Manager Financing Solutions
National Bank of Canada
Brossard, QC
- Full-time
A career as Manager financing solutions in the Commercial & Private wealth management 1859 team means working closely with the commercial account managers and several other internal and…
Added 38 mins ago
Turnarounds Manager
Pembina Pipeline Corporation
Redwater · Sherwood Park, AB · Calgary, AB · AB · Grande Prairie, AB
…that provides employees with a positive and engageing work experience where they are recognized and empowered. Learn more about our values and…
Added 59 mins ago
JR
Business development manager
Jump! Recruteurs
Remote, Canada
- $101,000 to $145,000 CAD / year
- Full-time
- Remote
The Business Development Manager will work closely with the sales team to create and close business opportunities with both existing customers and new manufacturing organizations. In this…
Added 59 mins ago
JR
Account manager
Jump! Recruteurs
Remote, Canada
- $105,000 to $150,000 CAD / year
- Full-time
- Remote
Do you have solid experience in technical sales and want to contribute to the digital transformation of the manufacturing sector? We are seeking an Account Manager who is passionate about…
Added 59 mins ago
Friend and Family
Under Armour
Winnipeg, MB
…targets by modeling brand values to provide Athletes a unique experience when visiting Under Armour. This role reports to the Store Manager and is responsible for execution of routine…
Added 59 mins ago
SH
Merchandiser, Hourly Part Time Flexible Shifts Greenlight Requisition
SDM Humbertown Shopping Centre (Nneka Ezurike Pharmacy Ltd)
Etobicoke, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 59 mins ago
Regional Sales Engineer
Descon Conveyor Systems
Newmarket, ON
…systems using great products and innovative solutions with experience handling complex containers, utilizing the latest technology. From start to finish, we guide our clients through…
Added 59 mins ago
SC
Sales Associate
Staples Canada
Yellowknife, NT
- Full-time
Calmly de-escalate and assist in complex customer situations to ensure their concerns are addressed effectively or refer to a manager/supervisor.
Added 59 mins ago
SC
Sales Associate
Staples Canada
Victoria, BC
- Part-time
Calmly de-escalate and assist in complex customer situations to ensure their concerns are addressed effectively or refer to a manager/supervisor.
Added 59 mins ago
HD
Merchandising Associate Part Time - TORONTO STOCKYARDS
HOME DEPOT CANADA, INC.
Canada
- Part-time
- On-site
…organization, and display/signage maintenance designed to enhance the customer experience. MEAs execute merchandising strategies and ensure product is displayed correctly to drive sales and…
Added 59 mins ago
HD
Electrical Sales Part Time - LONDON S
HOME DEPOT CANADA, INC.
Canada
- Part-time
- On-site
…in this position know how to greet, engage, and thank every customer in their department and know how to provide basic service in adjacent departments. Sales Associates are focused on…
Added 59 mins ago
GV
Senior Electrical Substation Design Project Engineering Manager 3
GE Vernova
ON
- Full-time
…business portfolio and increased work scope and complexity of our customer projects, the Project Engineering Manager leads the multi-discipline technical project team and contractors while…
Added 1 hour ago
TP
Sales Supervisor- Safety & Compliance
Team Power Solutions
Saskatoon, SK
- Full-time
…overseeing external safety training programs to ensure quality and customer…
Added 1 hour ago
Senior Product Marketing Manager
Motus
ON
Experience developing customer, market, and competitive insights that influence product strategy, positioning, roadmap decisions, and go-to-market execution.

City Wide Facility Solutions

Account Representative / Account Manager / Project Manager

Burnaby, BC, Canada

$55,000 to $80,000 CAD / year · Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Pay: $55,000 to $80,000 CAD / year
Job type: Full-time
Apply by: May 13, 2027
Posting language: English
Posted: Nov 14, 2026

Original job description

Relationship-Focused Role

About The Role

We are seeking a proactive, relationship-driven Account Representative / Account Manager to manage and grow a portfolio of commercial client accounts. This role is ideal for someone who thrives in a environment where balancing customer relationships, service oversight, vendor coordination, and problem resolution are a must.

This position is not cold sales. Success comes from owning the client experience, ensuring service quality, and acting as the trusted point of contact between clients, service partners, and internal teams.

Key Responsibilities

Serve as the primary point of contact for assigned commercial accounts
Build strong, long-term client relationships through regular communication and site visits
Coordinate and oversee multiple services we provide to our commercial and industrial customers: (janitorial, handyman, maintenance, landscaping, specialty services, etc.)
Manage service performance, quality control, and issue resolution
Conduct routine inspections to ensure work meets contract standards
Proactively identify client needs and recommend additional services or improvements
Collaborate with independent service providers to ensure scheduling, scope, and quality alignment
Track client feedback, follow up on concerns, and ensure timely resolution
Assist with contract renewals, scope adjustments, and account retention efforts
Maintain accurate documentation, reports, and communication logs

What Success Looks Like

Clients feel supported, heard, and confident their facilities are being well managed
Issues are resolved quickly and professionally - often before the client has to ask
Service partners clearly understand expectations and deliver consistent quality
Accounts are retained, strengthened, and expanded over time

Ideal Candidate Profile

Experience in project management, property management, account management, or service operations
Strong organizational and multitasking skills
Comfortable managing multiple client accounts and service providers simultaneously
Excellent communication skills; written, verbal, and face-to-face
Professional, dependable, and solutions-oriented
Comfortable working independently in the field and collaborating with a team
Detail-oriented with strong follow-through

Project manager, property manager, operations manager, or hospitality management backgrounds translate very well into this role.

What We Offer

Competitive base compensation with performance incentives
Ongoing training and support
Clear expectations and structured processes
Opportunity to grow within a stable, relationship-driven organization
A role where your work directly impacts client satisfaction and retention

Why This Role Matters

This position plays a critical role in delivering a seamless experience for our clients. If you enjoy owning relationships, solving problems, and being the person clients trust, this is a role where you can thrive.

Requirements

Requirements

2+ years outside B2B account management experience, building maintenance or facility management preferred but not required
2+ years track record of success in a client retention role, with goals and metrics to support
Highly detail-oriented and excellent follow-through on commitments
Positive and outgoing personality; great at building relationships
Strong planning and organizational skills, detail-oriented and multitasking
Must have a proactive approach, be innovative, and strive for continuous process improvement
Excellent verbal and strong written English communication skills
Proficient in Microsoft Office and knowledge of CRM database
Proficiency in using a smartphone and laptop
Ability to travel on a daily or nightly basis to client locations locally
Ability to work within a flexible schedule
Valid BC's Driver's License and a vehicle
The candidate will be able to handle on-call emergencies
Strong technical skills in maintenance & repair, diagnosing & troubleshooting, building/facilities systems

Compensation: $25 per hour + bonuses.

City Wide Facility Solutions is a leader in the building maintenance industry serving the more than 110 territories across Canada and the US. Our mission includes a dedication to serving others with excellence in all we do. Here you will find a high-energy work environment that balances high expectations with coaching, group support, and fun. Applicants to this job posting will be considered for the geographic territory requested in the online application.

Benefits

Medical insurance after the probation period.

$300 per month car allowance.

Apply on LinkedIn About employer

More about this job

Responsibilities

Manage commercial client accounts as the primary contact, building relationships and coordinating facility services with independent service providers. Monitor service quality, conduct inspections, resolve issues, identify additional client needs, and support renewals and account retention.

Requirements

Requires at least two years of outside B2B account management experience and a proven record of client retention, along with strong communication, organization, and follow-through. Candidates must have a valid BC driver's license and vehicle, be able to travel locally and handle on-call emergencies, and have maintenance and facilities troubleshooting skills.

Skills

B2B Account Management
Client Retention
Project Management
Facility Management
Service Coordination
Vendor Management
Quality Control
Problem Resolution
Contract Renewals
Communication
Planning and Organization
Multitasking
Maintenance and Repair
Troubleshooting
Microsoft Office and CRM

Benefits

Medical Insurance
Car Allowance
Performance Bonuses
Ongoing Training and Support

Visa sponsorship

Not detected in the job text

Keywords

B2B Account Management
Account Retention
Client Relationships
Facility Management
Building Maintenance
Janitorial Services
Handyman Services
Landscaping
Service Operations
Project Management
Property Management
Vendor Coordination
Quality Control
Site Inspections
Contract Renewals
Scope Adjustments
CRM Database
Microsoft Office
Maintenance and Repair
Troubleshooting
Facilities Systems
On-Call Emergencies
Client Feedback
Service Scheduling
Process Improvement

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Work requirements

Jobs in Canada