Jobs in Canada

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Added 1 hour ago
NB
Banking advisor
National Bank of Canada
Kitchener, ON
- Full-time
This role offers opportunities for development. By obtaining your mutual fund representative licence, if you don’t already have it, you’ll be able to progress in your role and expand your…
Added 1 hour ago
NB
Customer service agent
National Bank of Canada
Montreal, QC
- Full-time
As a Customer Service Agent for one of National Bank’s call centres, you’ll support clients with their banking needs and help them use our electronic solutions. You’ll have a positive…
Added 4 hours ago
EM
Customer Service Representative - Cold Lake
Enterprise Mobility
Cold Lake, AB
- $17.5 CAD / hour
- Full-time
Must have a minimum of 1 year of customer service or sales experience in retail, guest services, or administrative support
Added 4 hours ago
DB
Part Time Bridal Sales
David's Bridal
Winnipeg, MB
- Part-time
…sold by them and taking care of them with one of the highest customer service scores in…
Added 5 hours ago
Business Development Representative (Canada)
Cority
Toronto, ON
Added 5 hours ago
AC
Représentant Des Ventes Internes | Inside Sales Representative
Aston Carter
Laval, QC
- $30 to $40 CAD / hour
- Contract
Description:The Inside Sales Representative supports customers by managing parts inquiries, providing technical guidance, processing orders, and delivering exceptional customer service.…
Added 5 hours ago
P–
Manager, Planning and Project Controls, BC Health Workday
PHSA – Corporate
BC
- Full-time
- Temporary
Engages other teams across PHSA and BC health organizations to provide seamless customer service, challenging the status quo.
Added 6 hours ago
BB
Associé(e) aux ventes - Mobile (Temps partiel) / Mobile Sales Associate (Part Time)
Best Buy Canada
Montreal, QC
- Part-time
Grow your career in similar roles (customer service representative, merchandiser, online order pick-up specialist) or development roles (team lead, assistant store leader, store leader).
Added 7 hours ago
TH
Merchandising Execution Associate Part Time - 7086 Winnipeg Southwest
The Home Depot
Winnipeg, MB
- Part-time
Merchandising Execution Associates (MEAs) perform in-store merchandising service activities such as merchandising projects, planogram maintenance, overhead organization, and display/signage…
Added 9 hours ago
CW
Facility Solutions Manager, full time
City Wide Facility Solutions
Vancouver, BC
- $55,000 to $80,000 CAD / year
- Full-time
Must have a proactive approach, be innovative, and strive for continuous process improvement
Added 9 hours ago
CW
Facility Solutions Manager, full time
City Wide Facility Solutions
Burnaby, BC
- $55,000 to $80,000 CAD / year
- Full-time
Must have a proactive approach, be innovative, and strive for continuous process improvement
Added 9 hours ago
CW
Account Representative / Account Manager / Project Manager
City Wide Facility Solutions
Burnaby, BC
- $55,000 to $80,000 CAD / year
- Full-time
Must have a proactive approach, be innovative, and strive for continuous process improvement
Added 9 hours ago
CI
Financial Services Representative
Canadian Imperial Bank of Commerce (Canada)
Caledon East, ON
- Full-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Added 9 hours ago
BG
Call Center Agent, Sales (WS)
Bill Gosling Outsourcing Corp.
London, ON
- $18 CAD / hour
- Full-time
…tailored solutions to businesses around the globe, specializing in customer care, sales, and financial services. We’re looking for enthusiastic, driven individuals to join our dynamic work…
Added 9 hours ago
LC
Outside Sales Representative
Longtech Computer Distribution Inc.
Markham, ON
- Full-time
Role Description This full-time Outside Sales Representative role is a hybrid position based in Markham, ON, with a mix of on-site customer visits and some work-from-home flexibility. The…
Added 10 hours ago
MI
CN - Accounts Receivable Collections Specialist (KAR)
MSC Industrial Supply Co.
Mississauga, ON
- Full-time
…month end reconciliations. Work with all areas within Finance Customer Service and Sales…
Added 11 hours ago
MG
Inside Sales Professional - Bilingual
Manitoulin Group of Companies
Pointe-Claire, QC
- Full-time
- On-site
Added 11 hours ago
S
Account Development Representative II
Samsara
Ottawa, ON · Kanata, ON
- Full-time
The Account Development Representative (ADR) job is the launching point for an individual looking for a successful career in SaaS sales. In this role, you will be at the front of Samsara’s…
Added 11 hours ago
S
Account Development Representative II
Samsara
Quebec, QC
- Full-time
The Account Development Representative (ADR) job is the launching point for an individual looking for a successful career in SaaS sales. In this role, you will be at the front of Samsara’s…
Added 11 hours ago
S
Account Development Representative II
Samsara
Ottawa, ON
- Full-time
The Account Development Representative (ADR) job is the launching point for an individual looking for a successful career in SaaS sales. In this role, you will be at the front of Samsara’s…
Added 11 hours ago
S
Account Development Representative II
Samsara
Calgary, AB
- Full-time
The Account Development Representative (ADR) job is the launching point for an individual looking for a successful career in SaaS sales. In this role, you will be at the front of Samsara’s…
Added 12 hours ago
FR
Security Concierge
FirstService Residential Canada
Oshawa, ON
- Full-time
Must possess a valid Ontario Security License
Added 12 hours ago
MC
Data Architect and Information Management Specialist (36191)
Myticas Consulting
Ottawa, ON
- Full-time
Builds and distributes data reports, dashboards, and self-service analytics capabilities for internal and external stakeholders;
Added 13 hours ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- From $18 CAD / hour
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 13 hours ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- From $18 CAD / hour
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…

City Wide Facility Solutions

Account Representative / Account Manager / Project Manager

Burnaby, BC, Canada

$55,000 to $80,000 CAD / year · Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Pay: $55,000 to $80,000 CAD / year
Job type: Full-time
Apply by: May 13, 2027
Posting language: English
Posted: Nov 14, 2026

Original job description

Relationship-Focused Role

About The Role

We are seeking a proactive, relationship-driven Account Representative / Account Manager to manage and grow a portfolio of commercial client accounts. This role is ideal for someone who thrives in a environment where balancing customer relationships, service oversight, vendor coordination, and problem resolution are a must.

This position is not cold sales. Success comes from owning the client experience, ensuring service quality, and acting as the trusted point of contact between clients, service partners, and internal teams.

Key Responsibilities

Serve as the primary point of contact for assigned commercial accounts
Build strong, long-term client relationships through regular communication and site visits
Coordinate and oversee multiple services we provide to our commercial and industrial customers: (janitorial, handyman, maintenance, landscaping, specialty services, etc.)
Manage service performance, quality control, and issue resolution
Conduct routine inspections to ensure work meets contract standards
Proactively identify client needs and recommend additional services or improvements
Collaborate with independent service providers to ensure scheduling, scope, and quality alignment
Track client feedback, follow up on concerns, and ensure timely resolution
Assist with contract renewals, scope adjustments, and account retention efforts
Maintain accurate documentation, reports, and communication logs

What Success Looks Like

Clients feel supported, heard, and confident their facilities are being well managed
Issues are resolved quickly and professionally - often before the client has to ask
Service partners clearly understand expectations and deliver consistent quality
Accounts are retained, strengthened, and expanded over time

Ideal Candidate Profile

Experience in project management, property management, account management, or service operations
Strong organizational and multitasking skills
Comfortable managing multiple client accounts and service providers simultaneously
Excellent communication skills; written, verbal, and face-to-face
Professional, dependable, and solutions-oriented
Comfortable working independently in the field and collaborating with a team
Detail-oriented with strong follow-through

Project manager, property manager, operations manager, or hospitality management backgrounds translate very well into this role.

What We Offer

Competitive base compensation with performance incentives
Ongoing training and support
Clear expectations and structured processes
Opportunity to grow within a stable, relationship-driven organization
A role where your work directly impacts client satisfaction and retention

Why This Role Matters

This position plays a critical role in delivering a seamless experience for our clients. If you enjoy owning relationships, solving problems, and being the person clients trust, this is a role where you can thrive.

Requirements

Requirements

2+ years outside B2B account management experience, building maintenance or facility management preferred but not required
2+ years track record of success in a client retention role, with goals and metrics to support
Highly detail-oriented and excellent follow-through on commitments
Positive and outgoing personality; great at building relationships
Strong planning and organizational skills, detail-oriented and multitasking
Must have a proactive approach, be innovative, and strive for continuous process improvement
Excellent verbal and strong written English communication skills
Proficient in Microsoft Office and knowledge of CRM database
Proficiency in using a smartphone and laptop
Ability to travel on a daily or nightly basis to client locations locally
Ability to work within a flexible schedule
Valid BC's Driver's License and a vehicle
The candidate will be able to handle on-call emergencies
Strong technical skills in maintenance & repair, diagnosing & troubleshooting, building/facilities systems

Compensation: $25 per hour + bonuses.

City Wide Facility Solutions is a leader in the building maintenance industry serving the more than 110 territories across Canada and the US. Our mission includes a dedication to serving others with excellence in all we do. Here you will find a high-energy work environment that balances high expectations with coaching, group support, and fun. Applicants to this job posting will be considered for the geographic territory requested in the online application.

Benefits

Medical insurance after the probation period.

$300 per month car allowance.

Apply on LinkedIn About employer

More about this job

Responsibilities

Manage commercial client accounts as the primary contact, building relationships and coordinating facility services with independent service providers. Monitor service quality, conduct inspections, resolve issues, identify additional client needs, and support renewals and account retention.

Requirements

Requires at least two years of outside B2B account management experience and a proven record of client retention, along with strong communication, organization, and follow-through. Candidates must have a valid BC driver's license and vehicle, be able to travel locally and handle on-call emergencies, and have maintenance and facilities troubleshooting skills.

Skills

B2B Account Management
Client Retention
Project Management
Facility Management
Service Coordination
Vendor Management
Quality Control
Problem Resolution
Contract Renewals
Communication
Planning and Organization
Multitasking
Maintenance and Repair
Troubleshooting
Microsoft Office and CRM

Benefits

Medical Insurance
Car Allowance
Performance Bonuses
Ongoing Training and Support

Visa sponsorship

Not detected in the job text

Keywords

B2B Account Management
Account Retention
Client Relationships
Facility Management
Building Maintenance
Janitorial Services
Handyman Services
Landscaping
Service Operations
Project Management
Property Management
Vendor Coordination
Quality Control
Site Inspections
Contract Renewals
Scope Adjustments
CRM Database
Microsoft Office
Maintenance and Repair
Troubleshooting
Facilities Systems
On-Call Emergencies
Client Feedback
Service Scheduling
Process Improvement

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Work requirements

Jobs in Canada