Jobs in Canada

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Added 1 min ago
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Sales Engineering Co-Op
Acceldata
Kitchener, ON
- Internship
Acceldata is the market leader in Enterprise Data Observability. Founded in 2018, Silicon Valley-based Acceldata has developed the world's first Enterprise Data Observability Platform to…
Added 1 min ago
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Material Handler
TalentWorld
Barrie, ON
- Temporary
Valid external Forklift Certification required · Must have CSA approved safety shoes
Added 1 min ago
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Technical Trainer
Husky Technologies
Bolton, ON
- Full-time
Post-Secondary education or skilled trade certification required · Must have the right to work in the United States (citizenship or green card)
Added 1 min ago
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Senior Product Education Copywriter | Contract until March 2028
lululemon
Vancouver, BC
- Full-time
Must have a portfolio of work demonstrating original ideas and strong copy across various media
Added 1 min ago
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Director, Global Marketing & Sales Enablement
Husky Technologies
Bolton, ON
- Full-time
…the world at what we do and the experience that comes from working in an environment that demands constant transformation and…
Added 1 min ago
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Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
…the world at what we do and the experience that comes from working in an environment that demands constant transformation and…
Added 53 mins ago
MAC Beauty Advisor/Artist Freelancer/On-Call, Galeries d'Anjou- QC
ELC Beauty LLC
Anjou, QC
You will also like working as part of a high performing team to create impact with in-store events and to ensure that the store always achieves our high standards of visual merchandising to…
Added 1 hour ago
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Project Manager – Construction and Energy Efficiency - Toronto
Equans Services Canada & US
Toronto, ON
- Full-time
The Equans group is a world leader in the energy and services industry. The Group operates in 20 countries, with 90,000 employees working on 5 continents. Equans is a Bouygues group company.
Added 1 hour ago
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Service Technician - Barrie, ON
Stryten Energy
Barrie, ON
- Full-time
Must have basic computer technical knowledge
Added 2 hours ago
VC
Advisor, Community Engagement
Vancouver Coastal Health
Vancouver, BC
- $38.9 to $55.92 CAD / hour
- Temporary
Support the Community Engagement Leader in ensuring patients/clients are involved in decisions that affect their health and advance their health care needs by working with Vancouver Coastal…
Added 2 hours ago
VC
Injury Prevention Program Leader, Trauma Services
Vancouver Coastal Health
Vancouver, BC
- $46.39 to $66.68 CAD / hour
- Part-time
Operate within a complex, dynamic environment, working collaboratively in a cross-organization capacity.
Added 2 hours ago
VC
Quality & Patient Safety Manager
Vancouver Coastal Health
Vancouver, BC
- $55.27 to $79.45 CAD / hour
- Temporary
…(10) years' recent related experience in a complex health care environment including progressive quality, experience, project management and leadership…
Added 2 hours ago
VC
Regional Leader, Regional Programs
Vancouver Coastal Health
Vancouver, BC
- $55.27 to $79.45 CAD / hour
- Full-time
Proven skills as an effective leader in an interdisciplinary matrix reporting environment.
Added 4 hours ago
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Senior Field Service Technician
ABB
Mississauga, ON
- $90,000 to $120,000 CAD / year
- Full-time
…part of a pioneering team shaping the future of robotics - working alongside world-class experts in a fast-moving, innovation-driven…
Added 5 hours ago
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Chief Sales & Marketing Officer
Fortive
Remote, Canada
- Full-time
Since 1992, Intelex Technologies, ULC. is a global leader in the development and support of software solutions for Environment, Health, Safety and Quality (EHSQ) programs. Our scalable,…
Added 5 hours ago
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Principal Cloud Architect
Fortive
Remote, Canada
- Full-time
…other mission-critical solutions. We're a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding…
Added 5 hours ago
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Senior Director of Product - Strategy and Growth
Fortive
Canada
- Full-time
- On-site
…compliance, reduce risk, and improve performance. As a global leader in Environmental, Health, Safety, and Quality (EHSQ) software, Intelex is continuing its mission to build sustainable…
Added 8 hours ago
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Senior Communications Designer
Actalent
Toronto, ON
- $80 to $100 CAD / hour
- Contract
Work EnvironmentHybrid model working 2 days in office at any location across the GTA
Added 8 hours ago
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Responsable des Communications - Communication Manager
Game Companies
Montreal, QC
- Full-time
Added 8 hours ago
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Senior Broadcast Technologist (T & I) (On-site)
Radio-Canada
Toronto, ON
- Full-time
You may be a Computer Science or Electronics grad with interest in working at the cutting edge of media and broadcast technology from cloud services to video-over-IP. Or, you may be an…
Added 9 hours ago
HM
Family Practitioner/General Practitioner
Health Match BC
Vancouver, BC
- Full-time
…clinical contracts. BC Women’s FIR program is a recognized leader in Perinatal Addiction programming that upholds Indigenous Cultural Safety and Trauma and Violence Informed Practices.…
Added 10 hours ago
AI
Inventory data & cost analyst
American Iron and Metal
Montréal, QC
- Full-time
- On-site
American Iron & Metal (AIM) is a family-owned company and recognized global leader in the metal recycling industry with more than 125 sites and 4000 employees worldwide. We have continued…
Added 11 hours ago
MS
Supervisor, Food Services
Mount Sinai Hospital (Toronto), Sinai Health
Toronto, ON
- Contract
If you are a leader who believes that clear communication and accountability drive team success, this role is well suited to your strengths. You know how to provide direction, address…
Added 11 hours ago
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Project Manager
Domaine
Canada
- Full-time
…who wants to grow with our agency to develop into an industry leader in the space. The Project Manager is a key leader within the project management team, responsible for overseeing complex…
Added 11 hours ago
Business Development Representative (Canada)
Cority
Toronto, ON
We support a remote working environment with a one-time home office allowance and subsidized monthly internet allowance

City Wide Facility Solutions

Account Representative / Account Manager / Project Manager

Burnaby, BC, Canada

$55,000 to $80,000 CAD / year · Full-time

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Applications open in a new tab.

Job details

Pay: $55,000 to $80,000 CAD / year
Job type: Full-time
Apply by: May 13, 2027
Posting language: English
Posted: Nov 14, 2026

Original job description

Relationship-Focused Role

About The Role

We are seeking a proactive, relationship-driven Account Representative / Account Manager to manage and grow a portfolio of commercial client accounts. This role is ideal for someone who thrives in a environment where balancing customer relationships, service oversight, vendor coordination, and problem resolution are a must.

This position is not cold sales. Success comes from owning the client experience, ensuring service quality, and acting as the trusted point of contact between clients, service partners, and internal teams.

Key Responsibilities

Serve as the primary point of contact for assigned commercial accounts
Build strong, long-term client relationships through regular communication and site visits
Coordinate and oversee multiple services we provide to our commercial and industrial customers: (janitorial, handyman, maintenance, landscaping, specialty services, etc.)
Manage service performance, quality control, and issue resolution
Conduct routine inspections to ensure work meets contract standards
Proactively identify client needs and recommend additional services or improvements
Collaborate with independent service providers to ensure scheduling, scope, and quality alignment
Track client feedback, follow up on concerns, and ensure timely resolution
Assist with contract renewals, scope adjustments, and account retention efforts
Maintain accurate documentation, reports, and communication logs

What Success Looks Like

Clients feel supported, heard, and confident their facilities are being well managed
Issues are resolved quickly and professionally - often before the client has to ask
Service partners clearly understand expectations and deliver consistent quality
Accounts are retained, strengthened, and expanded over time

Ideal Candidate Profile

Experience in project management, property management, account management, or service operations
Strong organizational and multitasking skills
Comfortable managing multiple client accounts and service providers simultaneously
Excellent communication skills; written, verbal, and face-to-face
Professional, dependable, and solutions-oriented
Comfortable working independently in the field and collaborating with a team
Detail-oriented with strong follow-through

Project manager, property manager, operations manager, or hospitality management backgrounds translate very well into this role.

What We Offer

Competitive base compensation with performance incentives
Ongoing training and support
Clear expectations and structured processes
Opportunity to grow within a stable, relationship-driven organization
A role where your work directly impacts client satisfaction and retention

Why This Role Matters

This position plays a critical role in delivering a seamless experience for our clients. If you enjoy owning relationships, solving problems, and being the person clients trust, this is a role where you can thrive.

Requirements

Requirements

2+ years outside B2B account management experience, building maintenance or facility management preferred but not required
2+ years track record of success in a client retention role, with goals and metrics to support
Highly detail-oriented and excellent follow-through on commitments
Positive and outgoing personality; great at building relationships
Strong planning and organizational skills, detail-oriented and multitasking
Must have a proactive approach, be innovative, and strive for continuous process improvement
Excellent verbal and strong written English communication skills
Proficient in Microsoft Office and knowledge of CRM database
Proficiency in using a smartphone and laptop
Ability to travel on a daily or nightly basis to client locations locally
Ability to work within a flexible schedule
Valid BC's Driver's License and a vehicle
The candidate will be able to handle on-call emergencies
Strong technical skills in maintenance & repair, diagnosing & troubleshooting, building/facilities systems

Compensation: $25 per hour + bonuses.

City Wide Facility Solutions is a leader in the building maintenance industry serving the more than 110 territories across Canada and the US. Our mission includes a dedication to serving others with excellence in all we do. Here you will find a high-energy work environment that balances high expectations with coaching, group support, and fun. Applicants to this job posting will be considered for the geographic territory requested in the online application.

Benefits

Medical insurance after the probation period.

$300 per month car allowance.

Apply on LinkedIn About employer

More about this job

Responsibilities

Manage commercial client accounts as the primary contact, building relationships and coordinating facility services with independent service providers. Monitor service quality, conduct inspections, resolve issues, identify additional client needs, and support renewals and account retention.

Requirements

Requires at least two years of outside B2B account management experience and a proven record of client retention, along with strong communication, organization, and follow-through. Candidates must have a valid BC driver's license and vehicle, be able to travel locally and handle on-call emergencies, and have maintenance and facilities troubleshooting skills.

Skills

B2B Account Management
Client Retention
Project Management
Facility Management
Service Coordination
Vendor Management
Quality Control
Problem Resolution
Contract Renewals
Communication
Planning and Organization
Multitasking
Maintenance and Repair
Troubleshooting
Microsoft Office and CRM

Benefits

Medical Insurance
Car Allowance
Performance Bonuses
Ongoing Training and Support

Visa sponsorship

Not detected in the job text

Keywords

B2B Account Management
Account Retention
Client Relationships
Facility Management
Building Maintenance
Janitorial Services
Handyman Services
Landscaping
Service Operations
Project Management
Property Management
Vendor Coordination
Quality Control
Site Inspections
Contract Renewals
Scope Adjustments
CRM Database
Microsoft Office
Maintenance and Repair
Troubleshooting
Facilities Systems
On-Call Emergencies
Client Feedback
Service Scheduling
Process Improvement

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Work requirements

Jobs in Canada