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City Wide Facility Solutions

Business Development Specialist, full-time position

Burnaby, BC, Canada

Pay: $43,000 to $55,000 CAD / year
Job type: Full-time
Apply by: Mar 25, 2027
Experience: 1-2 years B2B outbound call center or equivalent experience prospecting and/or cold calling highly desirable
Working hours: 39 hours per week
Posting language: English
Posted: Sep 26, 2026

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Original job description

Do you have experience in a lead generation and/or social media? Do you enjoy setting up potential leads for sales? Are you looking for opportunity to make commission AND enjoy a competitive base? If you answered YES, we would like to hear from YOU!

City Wide, the nation's leading management company in the building maintenance industry, provides solutions to a wide range of issues clients face at their facilities. In this position, you will serve the City Wide Facility Solutions - Vancouver, one of over 100 locations across Canada and the United States.

Why City Wide?

City Wide Facility Solutions is a leader in the building maintenance industry, with a locations that serve communities across the Canada and U.S. Our company mission is to create a ripple effect...by positively impacting the community of people we serve. Our vision is the be the first choice for our clients, contractors and employees . Our values of community, accountability and professionalism are how we model success. At City Wide, you will find a high-energy work environment that rewards performance within a collaborative, inclusive, and fun environment. Are you ready to join?

Requirements

The primary responsibility of the Business Development Specialist is to make B2B outbound sales calls to prospective clients (offering janitorial and non-janitorial services), qualify prospects, and schedule appointments for our sales team.

What You Will Do...

Find and research businesses that would benefit from City Wide's services
Make a combination of 80-100 of sales calls and e-mails per day to prospective clients
Schedule qualified appointments for City Wide's outside sales team
Manage and update the Customer Relationship Management (CRM) database (Microsoft Dynamics), including - scheduled calls, updated client records, notes from each call, and appointments set
Prepare accurate reports on a weekly or monthly basis as defined by management
Achieve or exceed monthly activity and lead generation metrics to achieve revenue targets as set by management
Send all City Wide information requested by prospects along with thank you notes and follow-up letters whenever appropriate
Manage monthly email campaigns using our platform
Training program and potential career progression into outside sales

Requirement:

High school diploma, college degree preferred but not necessary.
1-2 years B2B outbound call center or equivalent experience prospecting and/or cold calling highly desirable
Highly organized, able to follow a systematic method and sales process
Customer service-oriented and highly effective communication skills
Detailed oriented and must be able to work independently
Proficient with Microsoft Office Suite (Word, Excel, Outlook, etc.)
Prior experience using CRM systems

Benefits

City Wide Facility Solutions offers competitive compensation: $20 per hour + commission based on results, 39 hours per week.

This role offers a clear path for advancement, with the potential to be promoted to positions such as Sales Associate or Sales Executive based on performance and demonstrated skills. We are committed to supporting your professional development and helping you reach your career goals.

More on City Wide...

City Wide Facility Solutions is a fast-growing company with over 100 locations across Canada and the United States. Founded in 1961, City Wide Facility Solutions is the largest management company in the building maintenance industry. We have over 60 years in the business and continue to experience high growth and profitability across our franchise businesses. Our culture supports the company's Mission to create a Ripple Effect by positively impacting the people and communities they serve. Read more about City Wide at https://vancouver.gocitywide.ca/

City Wide is an Equal Opportunity Employer.

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More about this job

Responsibilities

Research prospective businesses, make 80–100 outbound sales calls and emails per day, qualify leads, and schedule appointments for the outside sales team. Maintain accurate CRM records and reports, manage email campaigns and prospect follow-ups, and meet monthly activity and lead-generation targets.

Requirements

A high school diploma is required, while a college degree is preferred but not necessary; 1–2 years of B2B outbound calling, prospecting, or cold-calling experience is highly desirable. Candidates should be organized, customer-service oriented, detail-oriented, effective communicators, able to work independently, and proficient with Microsoft Office and CRM systems.

Skills

B2B Outbound Sales
Lead Generation
Cold Calling
Prospecting
Appointment Setting
Sales Qualification
Microsoft Dynamics
Microsoft Office
Email Campaign Management
Written Communication
Verbal Communication
Organization
Independent Work
Sales Process Management
Customer Service

Benefits

Competitive Base Pay
Commission
Career Advancement Opportunities
Professional Development

Visa sponsorship

Not detected in the job text

Keywords

B2B Sales
Outbound Sales Calls
Lead Generation
Prospecting
Cold Calling
Janitorial Services
Building Maintenance
Facilities Services
Appointment Setting
Lead Qualification
Microsoft Dynamics
Microsoft Office
Word
Excel
Outlook
Email Campaigns
Sales Process
Sales Metrics
Revenue Targets
Client Records
Sales Reporting
Follow-Up Letters

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