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Added 7 mins ago
BC
Head of Operations
BIOAGRINEC CONSULTING & RECRUTEMENT
Canada
- Full-time
Oversee compliance with company policies, regulatory requirements, quality standards, and operational controls.
Added 23 mins ago
TT
Quality Engineering Intern
TTM Technologies
Toronto, ON
- Full-time
Mentors: Quality Director and Continuous Improvement Manager
Added 1 hour ago
LH
Care Coordinator
Lifemark Health Group
Halifax, NS
- Part-time
Are you passionate and dedicated to making a positive impact on people’s health and wellness? Do you thrive on having the satisfaction of being on a driven team of industry experts and…
Added 1 hour ago
RM
Clinical Nurse Specialist Navigator
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
…in the heart of the City of Kawartha Lakes. Among our acute and continuing care services, our team cares for 45,000 patients per year in the 24/7/365 emergency department, provides…
Added 1 hour ago
PS
Financial Planning and Analysis Manager
Professional Staffing
Mississauga, ON
- $130,000 to $150,000 CAD / year
- Full-time
We have been exclusively retained to represent a premier corporate events and brand experience agency headquartered in Mississauga. For more than 30 years, our client has partnered with…
Added 2 hours ago
NB
Senior Advisor, Program Governance
National Bank of Canada
Montreal, QC
- Full-time
Pillar 5 brings together several initiatives and projects involving business, financing, credit, operations, technology, data and transformation teams. You work closely with the Pillar 5…
Added 2 hours ago
NB
Branch Manager
National Bank of Canada
Dolbeau-Mistassini, QC
- Full-time
As an Advice Centre Manager, you’ll manage your branch and play a strategic role by guiding your team and helping each member achieve their objectives. With an approach focused on listening…
Added 2 hours ago
Area Manager II, YYZ4
Amazon
Brampton, ON
As an Area Manager II at an Amazon fulfillment center, you'll act as a strategic leader overseeing upto 80 associates while driving department level operational improvements. You'll conduct…
Added 3 hours ago
C
Project Manager / EV infrastructure Specialist
Chargnex
Montreal, QC
- Full-time
Role Description The Project Manager / EV Infrastructure Specialist is a full-time, on-site role based in Montreal, QC, responsible for overseeing EV charging infrastructure projects from…
Added 4 hours ago
L
Assistant Manager, Guest Experience | Rideau Centre
lululemon
Ottawa, ON
- Full-time
The Assistant Manager, Guest Experience role is an essential part of the store leadership team, ensuring our team members and guests (i.e., customers) receive a quality experience in our…
Added 5 hours ago
R|
Clinical Research Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Collaborate with the Database/Data Manager to monitor data quality and identify outstanding data issues.
Added 5 hours ago
R|
Clinical Research Coordinator
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Ensures efficiency and quality of patient’s visits.
Added 5 hours ago
R|
Project Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Contract
The Centre for Precision Psychiatry – Quebec (CPPQ) is seeking a project manager for our large-scale longitudinal mental health research project across three clinical research sites,…
Added 5 hours ago
R|
Clinical Research Coordinator - CIM (Oncology)
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Under the general supervision of the Manager oncology, for the Centre for Innovative Medicine (CIM), the incumbent is responsible to conduct clinic interventions following protocols,…
Added 6 hours ago
BC
Bed Allocator
Brant Community Healthcare System
Brantford, ON
- Full-time
With Over 130 Years Of Service, BCHS Is Evolving With a Renewed Focus On Excellence, Collaboration, And Innovation. Our Strategic Priorities Center On Quality Care, Connected Teams, And a…
Added 6 hours ago
LC
Software Development Manager
Lightspeed Commerce, Inc.
Remote, Canada
- Full-time
- Remote
Lightspeed Financial Services is looking for a Software Development Manager in North America to grow and lead our technical team within the Financial Services organization.
Added 7 hours ago
CW
Facility Solutions Manager, full time
City Wide Facility Solutions
Burnaby, BC
- $55,000 to $80,000 CAD / year
- Full-time
The Facility Solutions Manager is responsible for the business operations of an assigned client contracted service area. This is an outside, B2B account management position that provides…
Added 7 hours ago
C
Senior Demand Planner
Confidential
London, ON
- Full-time
We have an immedate opening for a Senior Demand Planner near London, Ontario. Reporting to the Sales and Operations Planning Manager the SDP will develop and maintain a strategic demand…
Added 8 hours ago
AS
Manager, Financial Services (Temporary)
Abbotsford School District
Abbotsford, BC
- Full-time
The Manager is a temporary member of the finance department who analyzes data to support payroll and participates in decision-making processes. The Manager develops and delivers training…
Added 8 hours ago
K
Design Technologist
Kinectrics
Toronto, ON
- Full-time
Knowledge of using 3D laser scanning equipment while doing field walkdowns and post processing of associated point cloud data to support brown field design projects would be an asset.
Added 8 hours ago
CH
Accounts Receivable Coordinator (6 Month Contract)
CBI Health
Toronto, ON
- Full-time
…our clients to address all parts of their life, to provide data-driven solutions and better health outcomes. Learn more at…
Added 9 hours ago
Retail Experience Lead
Fire & Flower Inc.
Canmore, AB
Proven data entry, data editing and typing skills.
Added 9 hours ago
I
Operations Coordinator (Seasonal)
Intelcom
Thunder Bay, ON
- Full-time
With more than 100 sorting stations and operations across three continents, Intelcom | Dragonfly is Canada’s leader in last-mile logistics. Our vision is clear: to deliver fast, accurate,…
Added 9 hours ago
A
Program Manager, Retail Product Transformation and Operating Model Design [AQ-25792]
Aquent
Toronto, ON
- $65 to $95 CAD / hour
- Contract
Exposure to AI-enabled product content, automation, and data quality initiatives.
Added 9 hours ago
A
Design Engineer, North America AMZL Design Engineering
Amazon
St. Thomas, ON
- Full-time
As an Area Manager II at an Amazon fulfillment center, you'll act as a strategic leader overseeing upto 80 associates while driving department level operational improvements. You'll conduct…

City Wide Facility Solutions

Facility Solutions Manager, full time

Burnaby, BC, Canada

$55,000 to $80,000 CAD / year · Full-time

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Job details

Pay: $55,000 to $80,000 CAD / year
Job type: Full-time
Apply by: May 3, 2027
Posting language: English
Posted: Nov 4, 2026

Original job description

Are you excellent at managing and retaining B2B accounts? Do you also have strong selling skills for increasing sales within an account? If you answered yes, consider this opportunity with City Wide!

City Wide Facility Solutions Vancouver is actively seeking a Facility Solutions Manager (FSM) for our Burnaby office.

The Facility Solutions Manager is responsible for the business operations of an assigned client contracted service area. This is an outside, B2B account management position that provides field support including - training, guidance with starting new clients, inspections of Contractor performance and compliance with client requirements, trouble-shooting customer requests/complaints, coordinating site visits, and developing long-term relationships with clients and Contractors. Additional responsibilities include negotiating contracts, procuring supplies from clients, and ensuring high client satisfaction.

What You Will Do...

Manage all aspects of assigned client relationships, including client retention, expansion, and diversification of City Wide building solutions and/or products
Formulate and manage an effective service strategy and schedule tailored to each client
Negotiate and enter into agreements with clients for additional services - search and supply parts and materials, determine pricing, staffing, and logistics
Manage all Contractor relationships including - Interview and hire, negotiate pricing and other contract terms, manage agreements, develop service specifications, client compliance, verify Contractor compliance, and remove/replace Contractors as necessary, coordinating and control work completion. Inspection regular and one-time jobs.
Ensure a standard of excellence in quality and client satisfaction, through detailed quality control inspections of client sites and consistent follow-through with all promises to clients
Supervise and direct Night Managers; ensure the client's strategy is executed and all services are performed correctly
Promote the sale of, procure, and monitor supplies for clients
Effectively communicate all client issues with Contractors and the Director of Operations (or owner); promptly address any client issues or problems that arise
Use City Wide's CRM to perform client inspections, adding extra charges, NM routing, etc
Schedule each non-routine activity in client facilities using Outlook
Update and keep current all Building Information Sheets (BIS), FSM Summary Sheets, and Exhibit A's. Ensure MSDS sheets for each client serviced in janitor closets are complete, accurate, and that all items are properly labeled
Notify Sales Executives of potential accounts in your territory, especially new construction
Develop and implement a plan with the Director of Operations and the Night Managers to resolve any client complaints or deficiencies in service and actively monitor compliance
Approve Night Managers and/or Service Representative's pay sheets; ensure accuracy
Assist Accounting in collecting clients' past due invoices and payment invoices for Contractors
Maintain updated route sheets, key/alarm sheets, and monthly planner for each client

Requirements

2+ years outside B2B account management experience, building maintenance or facility management preferred but not required
2+ years track record of success in a client retention role, with goals and metrics to support
Highly detail-oriented and excellent follow-through on commitments
Positive and outgoing personality; great at building relationships
Strong planning and organizational skills, detail-oriented and multitasking
Must have a proactive approach, be innovative, and strive for continuous process improvement
Excellent verbal and strong written English communication skills
Proficient in Microsoft Office and knowledge of CRM database
Proficiency in using a smartphone and laptop
Ability to travel on a daily or nightly basis to client locations locally
Ability to work within a flexible schedule.
Valid BC's Driver's License and a vehicle.
The candidate will be able to handle on-call emergencies
Strong technical skills in maintenance & repair, diagnosing & troubleshooting, building/facilities systems

Compensation: $25 per hour + commission

Benefits

$300 per month car allowance.

More on City Wide...

City Wide Facility Solutions is a fast-growing company with over 100 franchise locations across Canada and the U.S. Founded in 1961, City Wide Facility Solutions is the largest management company in the building maintenance industry. We have over 60 years in the business and continue to experience high growth and profitability across our franchise businesses. Our culture supports the company's Mission to create a Ripple Effect by positively impacting the people and communities they serve. Read more about City Wide at www.gocitywide.com/Vancouver.

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More about this job

Responsibilities

Manage and grow client relationships for assigned facility service accounts, including retention, additional sales, contract negotiations, and coordination of contractors and supplies. Inspect service quality, resolve client issues, supervise night managers, maintain client records and schedules, and support accurate billing and payments.

Requirements

Requires at least two years of outside B2B account management experience and a successful track record in client retention; facility management or building maintenance experience is preferred but not required. Candidates need strong communication, organization, relationship-building, and troubleshooting skills, proficiency with Microsoft Office and CRM tools, a valid BC driver's license and vehicle, and flexibility to travel locally and handle on-call emergencies.

Skills

B2B Account Management
Client Retention
Sales
Contract Negotiation
Relationship Building
Facility Management
Building Maintenance
Quality Inspections
Contractor Management
Customer Service
Troubleshooting
Planning And Organization
Written And Verbal Communication
Microsoft Office
CRM Software
Maintenance And Repair

Benefits

Car Allowance

Visa sponsorship

Not detected in the job text

Keywords

B2B Account Management
Client Retention
Facility Management
Building Maintenance
Contract Negotiation
Contractor Management
Quality Control Inspections
Customer Satisfaction
Service Scheduling
Client Complaints
Troubleshooting
Maintenance And Repair
Building Systems
Microsoft Office
CRM
Outlook
Building Information Sheets
Safety Data Sheets
Route Sheets
Client Invoicing
Contractor Payments
Night Managers
Sales
Supply Procurement
Burnaby
British Columbia Driver's License

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