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Added 10 mins ago
FB
Project Manager - Utility Construction
Forbes Bros. Group of Companies
Calgary, AB
- Full-time
The Project Manager leads utility infrastructure projects, including distribution rebuilds, substation construction, and transmission upgrades. You will guide delivery from early contractor…
Added 26 mins ago
AT
Operations Manager
Air Tech Plumbing, Heating & Cooling
Vernon, BC
- Full-time
…plumbing, HVAC, and green energy, the company is known for fair pricing and high-quality workmanship. Customers appreciate the team’s technical expertise, especially on complex jobs that…
Added 26 mins ago
S
Senior Product Manager, Echo MS
SCIEX
Vaughan, ON
- $130,000 to $150,000 CAD / year
- Full-time
The Senior Product Manager, Echo MS is responsible for owning the product strategy, roadmap, and lifecycle of the Echo MS+ platform (including configurations with ZenoTOF 7600, ZenoTOF…
Added 41 mins ago
Vendor Manager, Canada Hardlines
Amazon
Toronto, ON
…range of subjects, from Customer and Delivery Experience to pricing to selection. They should also have experience building strong relationships, driving significant top and bottom line…
Added 56 mins ago
TS
Donation Associate
The Salvation Army in Canada
Thunder Bay, ON
- Full-time
Be knowledgeable regarding product pricing and featured sale products; protect the integrity of all donated items.
Added 56 mins ago
TH
Associé(e) service Pro (temps partiel)
The Home Depot Canada
Terrebonne, QC
- Part-time
…hazards and unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, coworkers, vendors, or…
Added 1 hour ago
C&
Commodity Manager
Communications & Power Industries (CPI)
Georgetown, ON
- From $100,000 CAD / year
- Full-time
We are looking for a Commodity Manager to join our CPI Power Electronics team. This role is responsible for developing and executing sourcing strategies for electro-mechanical assemblies,…
Added 1 hour ago
A
Rental Home Specialist - Leasing & Sales
Avana
Regina, SK
- Full-time
…high-performance lease-up environment. Reporting to the Area Manager, this role owns the full leasing cycle from first inquiry to signed lease, including prospect management, showings,…
Added 1 hour ago
W
Senior Manager, Indirect Tax (contract)
Wealthsimple
Canada
- Contract
…functions: one lane owns direct tax, another owns transfer pricing and international tax, this role will own the indirect tax lane. The team is small, the entity group isn't, and we're…
Added 1 hour ago
B
Buyer, Equipment and Data Centre Sourcing
Bell
Regina, SK
- Full-time
…system. Confirm that the approved supplier, scope, quantities, pricing, delivery terms, site destination, required dates, and authorization records are accurate before…
Added 2 hours ago
I
Technical Sales Manager - AI Software & Services
Intersog
Remote, Canada
- Full-time
- Remote
We are looking for a Technical Sales Manager to drive sales of our AI-powered products and software services.
Added 3 hours ago
KD
Key Account Manager - Metro
Keurig Dr Pepper
Mississauga, ON
- $86,200 to $115,000 CAD / year
- Full-time
The Key Account Manager is responsible for the effective development and implementation of the customer business plans for Metro Ontario/Food Basics. He/She will also be tasked with…
Added 3 hours ago
A
Manager, PPC Marketing (Bangkok-based, relocation provided)
Agoda
Vancouver, BC
- Full-time
…product teams, while managing and expanding a team of talented pricing campaign managers and…
Added 3 hours ago
A
Senior Manager - Flights Marketing (Bangkok-based, relocation provided)
Agoda
Vancouver, BC
- Full-time
Define Marketing strategy for Flights Vertical (outside of pricing)
Added 3 hours ago
A
Associate Manager/Manager, B2B Pricing & Commercial Strategy (Bangkok-based, relocation provided)
Agoda
Vancouver, BC
- Full-time
As Associate Manager/Manager, B2B Pricing & Commercial Strategy, you will own pricing strategy and execution while acting as a consultative, data‑driven advisor to B2B2C growth initiatives.…
Added 3 hours ago
A
Associate Manager/Manager, B2B Pricing & Growth Strategy (Bangkok-based, relocation provided)
Agoda
Vancouver, BC
- Full-time
As Associate Manager/Manager, B2B Pricing & Growth Strategy, you will own pricing strategy and execution while acting as a consultative, data‑driven advisor to B2B2C growth initiatives.…
Added 3 hours ago
A
Associate Manager/ Manager - Flights Marketing (Bangkok-based, relocation provided)
Agoda
Vancouver, BC
- Full-time
Set Marketing strategy for Flights verticals (outside of pricing)
Added 3 hours ago
A
Associate Manager, Customer Marketing (Bangkok Based, Relocation Provided)
Agoda
Vancouver, BC
- Full-time
Experimentation and optimizing campaign performance: Experiment with ads/campaign structures and bidding& pricing strategies on partners such as Google, Bing, TripAdvisor, Trivago, and…
Added 3 hours ago
MC
Estimator / Project Manager – Commercial Construction
MatchBox Consulting Group
Nanaimo, BC
- $112,100 to $141,600 CAD / year
- Full-time
Estimator / Project Manager | General Contracting
Added 3 hours ago
S&
E-Commerce Coordinator
Silk & Snow
Toronto, ON
- Full-time
…optimization of Silk & Snow's online store. Reporting to the Manager, E-commerce, you'll help maintain the health of our website, coordinate promotion & product launches, support site…
Added 3 hours ago
D
Senior Product Manager, Echo MS
Danaher
Concord, ON
- $130,000 to $150,000 CAD / year
- Full-time
The Senior Product Manager, Echo MS is responsible for owning the product strategy, roadmap, and lifecycle of the Echo MS+ platform (including configurations with ZenoTOF 7600, ZenoTOF…
Added 4 hours ago
PG
Project Manager, Technical Services & High Voltage
Plan Group Inc.
Vaughan, ON
- Full-time
Develop and lead value engineering, cost savings, and pricing initiatives and activities.
Added 4 hours ago
WC
(CAN) Consumables Associate
Walmart Canada
Kindersley, SK
- Full-time
Maintains salesfloor presentation by stocking and rotating merchandise, removing damaged or out-of-date goods, setting up and maintaining product displays, signing and pricing merchandise.
Added 4 hours ago
WC
Full Time Pharmacy Assistant - Courtenay
Walmart Canada
Courtenay, BC
- Full-time
…Kohl and Frisch, operating of the Telxon gun, checking off, pricing and putting away pharmacy orders, zoning the pharmacy shelves, 'X- ing' bottles when opened and interchangeable drug…
Added 4 hours ago
WC
(CAN) Produce Department Manager
Walmart Canada
Wetaskiwin, AB
- Full-time
Position Summary...The Produce Department Manager at Walmart leads produce associates and oversees department processes to ensure high customer service and meet production targets.…

City Wide Facility Solutions

Facility Solutions Manager, full time

Burnaby, BC, Canada

$55,000 to $80,000 CAD / year · Full-time

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Job details

Pay: $55,000 to $80,000 CAD / year
Job type: Full-time
Apply by: May 3, 2027
Posting language: English
Posted: Nov 4, 2026

Original job description

Are you excellent at managing and retaining B2B accounts? Do you also have strong selling skills for increasing sales within an account? If you answered yes, consider this opportunity with City Wide!

City Wide Facility Solutions Vancouver is actively seeking a Facility Solutions Manager (FSM) for our Burnaby office.

The Facility Solutions Manager is responsible for the business operations of an assigned client contracted service area. This is an outside, B2B account management position that provides field support including - training, guidance with starting new clients, inspections of Contractor performance and compliance with client requirements, trouble-shooting customer requests/complaints, coordinating site visits, and developing long-term relationships with clients and Contractors. Additional responsibilities include negotiating contracts, procuring supplies from clients, and ensuring high client satisfaction.

What You Will Do...

Manage all aspects of assigned client relationships, including client retention, expansion, and diversification of City Wide building solutions and/or products
Formulate and manage an effective service strategy and schedule tailored to each client
Negotiate and enter into agreements with clients for additional services - search and supply parts and materials, determine pricing, staffing, and logistics
Manage all Contractor relationships including - Interview and hire, negotiate pricing and other contract terms, manage agreements, develop service specifications, client compliance, verify Contractor compliance, and remove/replace Contractors as necessary, coordinating and control work completion. Inspection regular and one-time jobs.
Ensure a standard of excellence in quality and client satisfaction, through detailed quality control inspections of client sites and consistent follow-through with all promises to clients
Supervise and direct Night Managers; ensure the client's strategy is executed and all services are performed correctly
Promote the sale of, procure, and monitor supplies for clients
Effectively communicate all client issues with Contractors and the Director of Operations (or owner); promptly address any client issues or problems that arise
Use City Wide's CRM to perform client inspections, adding extra charges, NM routing, etc
Schedule each non-routine activity in client facilities using Outlook
Update and keep current all Building Information Sheets (BIS), FSM Summary Sheets, and Exhibit A's. Ensure MSDS sheets for each client serviced in janitor closets are complete, accurate, and that all items are properly labeled
Notify Sales Executives of potential accounts in your territory, especially new construction
Develop and implement a plan with the Director of Operations and the Night Managers to resolve any client complaints or deficiencies in service and actively monitor compliance
Approve Night Managers and/or Service Representative's pay sheets; ensure accuracy
Assist Accounting in collecting clients' past due invoices and payment invoices for Contractors
Maintain updated route sheets, key/alarm sheets, and monthly planner for each client

Requirements

2+ years outside B2B account management experience, building maintenance or facility management preferred but not required
2+ years track record of success in a client retention role, with goals and metrics to support
Highly detail-oriented and excellent follow-through on commitments
Positive and outgoing personality; great at building relationships
Strong planning and organizational skills, detail-oriented and multitasking
Must have a proactive approach, be innovative, and strive for continuous process improvement
Excellent verbal and strong written English communication skills
Proficient in Microsoft Office and knowledge of CRM database
Proficiency in using a smartphone and laptop
Ability to travel on a daily or nightly basis to client locations locally
Ability to work within a flexible schedule.
Valid BC's Driver's License and a vehicle.
The candidate will be able to handle on-call emergencies
Strong technical skills in maintenance & repair, diagnosing & troubleshooting, building/facilities systems

Compensation: $25 per hour + commission

Benefits

$300 per month car allowance.

More on City Wide...

City Wide Facility Solutions is a fast-growing company with over 100 franchise locations across Canada and the U.S. Founded in 1961, City Wide Facility Solutions is the largest management company in the building maintenance industry. We have over 60 years in the business and continue to experience high growth and profitability across our franchise businesses. Our culture supports the company's Mission to create a Ripple Effect by positively impacting the people and communities they serve. Read more about City Wide at www.gocitywide.com/Vancouver.

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More about this job

Responsibilities

Manage and grow client relationships for assigned facility service accounts, including retention, additional sales, contract negotiations, and coordination of contractors and supplies. Inspect service quality, resolve client issues, supervise night managers, maintain client records and schedules, and support accurate billing and payments.

Requirements

Requires at least two years of outside B2B account management experience and a successful track record in client retention; facility management or building maintenance experience is preferred but not required. Candidates need strong communication, organization, relationship-building, and troubleshooting skills, proficiency with Microsoft Office and CRM tools, a valid BC driver's license and vehicle, and flexibility to travel locally and handle on-call emergencies.

Skills

B2B Account Management
Client Retention
Sales
Contract Negotiation
Relationship Building
Facility Management
Building Maintenance
Quality Inspections
Contractor Management
Customer Service
Troubleshooting
Planning And Organization
Written And Verbal Communication
Microsoft Office
CRM Software
Maintenance And Repair

Benefits

Car Allowance

Visa sponsorship

Not detected in the job text

Keywords

B2B Account Management
Client Retention
Facility Management
Building Maintenance
Contract Negotiation
Contractor Management
Quality Control Inspections
Customer Satisfaction
Service Scheduling
Client Complaints
Troubleshooting
Maintenance And Repair
Building Systems
Microsoft Office
CRM
Outlook
Building Information Sheets
Safety Data Sheets
Route Sheets
Client Invoicing
Contractor Payments
Night Managers
Sales
Supply Procurement
Burnaby
British Columbia Driver's License

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