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Added 11 mins ago
FO
Restoration Technician II
First Onsite - CA
Hamilton, ON
- $24 to $28 CAD / hour
- Full-time
…coordinate site setup, and ensure equipment, scaffolding, and safety systems are properly in place. You'll work closely with your team to solve problems on-site, communicate progress, and…
Added 11 mins ago
FO
Restoration Technician I
First Onsite - CA
Mississauga, ON
- $20 to $23 CAD / hour
- Full-time
…and cleanup while learning to follow industry standards and safety protocols. Working side by side with experienced technicians, you'll see how teamwork and attention to detail turn damaged…
Added 11 mins ago
FO
Restoration Technician I
First Onsite - CA
Ottawa, ON
- Full-time
…and cleanup while learning to follow industry standards and safety protocols. Working side by side with experienced technicians, you'll see how teamwork and attention to detail turn damaged…
Added 11 mins ago
MH
PM Houseperson
MERANI HOSPITALITY
Niagara Falls, ON
- $17.95 to $20.5 CAD / hour
- Part-time
General Manager, Front Desk Supervisor, Manager on Duty
Added 11 mins ago
Investigations Manager, Canada East
Sporting Life Group
Vaughan, ON
The National Investigations Manager, Eastern Canada, is responsible for ensuring that retail store loss prevention operations adhere to company policies, procedures, and regulatory…
Added 11 mins ago
Aircraft Maintenance Project Manager
Keewatin Air LP
Winnipeg, MB
The Aircraft Maintenance Project Manager supports upcoming fleet expansion projects, including aircraft acquisition, onboarding, modification, certification, and entry into service.
Added 11 mins ago
General Manager - Fabrication
Salit Steel
Fort Erie, ON
The General Manager oversees the complete commercial and operational lifecycle, from business development and procurement to fabrication, project management, and final delivery. By…
Added 11 mins ago
G Licence Donation Pick Up Truck Driver
Diabetes Canada / National Diabetes Trust
Ottawa, ON
Reporting to the Operations Manager, this critical role will work up to 29 hours per week, driving established routes to collect donated clothing and household items from our valued…
Added 11 mins ago
Immunization - Registered Practical Nurse
Windsor-Essex County Health Unit
Windsor, ON
Provide therapeutic client-centred care maintaining professional boundaries while using trauma and violence-informed principles, harm reduction, and cultural safety.
Added 11 mins ago
System Technician
Eastlink
Bonnyville, AB · Cold Lake, AB · St. Paul, AB · Saint Paul, AB
Eastlink provides comprehensive in-house technical and safety training, mentoring, and ongoing development opportunities to ensure employees have the skills and support needed to succeed…
Added 11 mins ago
CH
Part-time- Diningroom Server - Stirling Park Retirement
Claridge Homes
Ottawa, ON
- Part-time
Advise Dining Room Manager of any supplies to be ordered.
Added 11 mins ago
CH
Part Time Server - Stirling Park
Claridge Homes
Ottawa, ON
- Part-time
Advise Dining Room Manager of any supplies to be ordered.
Added 11 mins ago
Machine Operator 1 - Production - Aft
Give and Go Prepared Foods
Toronto, ON
Under the general supervision of the Area Leader, Production Supervisor and/or Plant Manager; the Machine Operator will be responsible for ensuring the equipment is operated correctly by…
Added 11 mins ago
LC
shipping clerk
LKQ Corporation
Ottawa, ON
- Full-time
…to complete work activities; works closely with supervisor/manager who provides broad guidance and overall…
Added 11 mins ago
GC
Part Time Security Officer -PET
Great Canadian Entertainment
Peterborough, ON
- Part-time
Under the direct supervision of the Manager or Supervisor of the Security Department, this Part-Time Security Officer position is responsible for the safety and protection of employees,…
Added 11 mins ago
C
Health Care Aide
Chartwell
Calgary, AB
- Full-time
Keep resident areas clean and safe, and follow all health and safety protocols
Added 11 mins ago
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Health & Wellness Manager
Chartwell
Waterloo, ON
- Full-time
As our Health and Wellness Manager, you’ll lead a dedicated care team to deliver personalized support that makes residents feel valued, secure, and truly at home. You’ll be part of a…
Added 11 mins ago
PA
Manager, Inventory Optimization
Porter Airlines Inc.
Toronto, ON
- Full-time
Reporting the Director, Inventory Optimization, the Manager, Inventory Optimization is responsible for managing the day to day seat inventory strategy of the company’s assigned market…
Added 11 mins ago
P4
Maintenance Technician
Pier 4 Ltd
Dartmouth, NS
- Full-time
Reporting to the Property Manager, the Maintenance Technician is responsible for preserving the condition of our properties through preventative maintenance, repairs, renovations, and…
Added 11 mins ago
BC
Bed Allocator
Brant Community Healthcare System
Brantford, ON
- Full-time
Commitment to Safety – Comprehensive safety programs for all
Added 11 mins ago
IG
OSP Manager
Insight Global
Concord, ON
- Full-time
We are seeking an experienced OSP Manager to lead large-scale Fiber-to-the-Home (FTTH) and Outside Plant (OSP) telecommunications projects from initial bid through final construction and…
Added 11 mins ago
T
Director, Utility Engineering & Business Development
Telecon
Vaughan, ON
- $145,000 to $150,000 CAD / year
- Full-time
Highly effective communicator and proven manager of change
Added 11 mins ago
LH
2600001680 - Registered Respiratory Therapist
Lakeridge Health
Oshawa, ON · Greater Oshawa Metropolitan Area
- Internship
Under the direction of the Manager, Critical Care & Respiratory Services, the Registered Respiratory Therapist (RRT) will be responsible for: providing respiratory care; documenting all…
Added 11 mins ago
LH
2600002828 - Registered Respiratory Therapist
Lakeridge Health
Oshawa, ON
- Internship
Under the direction of the Manager, Critical Care & Respiratory Services, the Registered Respiratory Therapist (RRT) will be responsible for: providing respiratory care; documenting all…
Added 11 mins ago
GC
Accounting Manager
Golf Canada
Caledon, ON
- Full-time
The Manager, Accounting is a key cross-functional leader who will strengthen Golf Canada’s financial operations while helping move priority projects and enterprise-wide initiatives forward.…

City Wide Facility Solutions

Facility Solutions Manager, full time

Burnaby, BC, Canada

$55,000 to $80,000 CAD / year · Full-time

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Job details

Pay: $55,000 to $80,000 CAD / year
Job type: Full-time
Apply by: May 3, 2027
Posting language: English
Posted: Nov 4, 2026

Original job description

Are you excellent at managing and retaining B2B accounts? Do you also have strong selling skills for increasing sales within an account? If you answered yes, consider this opportunity with City Wide!

City Wide Facility Solutions Vancouver is actively seeking a Facility Solutions Manager (FSM) for our Burnaby office.

The Facility Solutions Manager is responsible for the business operations of an assigned client contracted service area. This is an outside, B2B account management position that provides field support including - training, guidance with starting new clients, inspections of Contractor performance and compliance with client requirements, trouble-shooting customer requests/complaints, coordinating site visits, and developing long-term relationships with clients and Contractors. Additional responsibilities include negotiating contracts, procuring supplies from clients, and ensuring high client satisfaction.

What You Will Do...

Manage all aspects of assigned client relationships, including client retention, expansion, and diversification of City Wide building solutions and/or products
Formulate and manage an effective service strategy and schedule tailored to each client
Negotiate and enter into agreements with clients for additional services - search and supply parts and materials, determine pricing, staffing, and logistics
Manage all Contractor relationships including - Interview and hire, negotiate pricing and other contract terms, manage agreements, develop service specifications, client compliance, verify Contractor compliance, and remove/replace Contractors as necessary, coordinating and control work completion. Inspection regular and one-time jobs.
Ensure a standard of excellence in quality and client satisfaction, through detailed quality control inspections of client sites and consistent follow-through with all promises to clients
Supervise and direct Night Managers; ensure the client's strategy is executed and all services are performed correctly
Promote the sale of, procure, and monitor supplies for clients
Effectively communicate all client issues with Contractors and the Director of Operations (or owner); promptly address any client issues or problems that arise
Use City Wide's CRM to perform client inspections, adding extra charges, NM routing, etc
Schedule each non-routine activity in client facilities using Outlook
Update and keep current all Building Information Sheets (BIS), FSM Summary Sheets, and Exhibit A's. Ensure MSDS sheets for each client serviced in janitor closets are complete, accurate, and that all items are properly labeled
Notify Sales Executives of potential accounts in your territory, especially new construction
Develop and implement a plan with the Director of Operations and the Night Managers to resolve any client complaints or deficiencies in service and actively monitor compliance
Approve Night Managers and/or Service Representative's pay sheets; ensure accuracy
Assist Accounting in collecting clients' past due invoices and payment invoices for Contractors
Maintain updated route sheets, key/alarm sheets, and monthly planner for each client

Requirements

2+ years outside B2B account management experience, building maintenance or facility management preferred but not required
2+ years track record of success in a client retention role, with goals and metrics to support
Highly detail-oriented and excellent follow-through on commitments
Positive and outgoing personality; great at building relationships
Strong planning and organizational skills, detail-oriented and multitasking
Must have a proactive approach, be innovative, and strive for continuous process improvement
Excellent verbal and strong written English communication skills
Proficient in Microsoft Office and knowledge of CRM database
Proficiency in using a smartphone and laptop
Ability to travel on a daily or nightly basis to client locations locally
Ability to work within a flexible schedule.
Valid BC's Driver's License and a vehicle.
The candidate will be able to handle on-call emergencies
Strong technical skills in maintenance & repair, diagnosing & troubleshooting, building/facilities systems

Compensation: $25 per hour + commission

Benefits

$300 per month car allowance.

More on City Wide...

City Wide Facility Solutions is a fast-growing company with over 100 franchise locations across Canada and the U.S. Founded in 1961, City Wide Facility Solutions is the largest management company in the building maintenance industry. We have over 60 years in the business and continue to experience high growth and profitability across our franchise businesses. Our culture supports the company's Mission to create a Ripple Effect by positively impacting the people and communities they serve. Read more about City Wide at www.gocitywide.com/Vancouver.

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More about this job

Responsibilities

Manage and grow client relationships for assigned facility service accounts, including retention, additional sales, contract negotiations, and coordination of contractors and supplies. Inspect service quality, resolve client issues, supervise night managers, maintain client records and schedules, and support accurate billing and payments.

Requirements

Requires at least two years of outside B2B account management experience and a successful track record in client retention; facility management or building maintenance experience is preferred but not required. Candidates need strong communication, organization, relationship-building, and troubleshooting skills, proficiency with Microsoft Office and CRM tools, a valid BC driver's license and vehicle, and flexibility to travel locally and handle on-call emergencies.

Skills

B2B Account Management
Client Retention
Sales
Contract Negotiation
Relationship Building
Facility Management
Building Maintenance
Quality Inspections
Contractor Management
Customer Service
Troubleshooting
Planning And Organization
Written And Verbal Communication
Microsoft Office
CRM Software
Maintenance And Repair

Benefits

Car Allowance

Visa sponsorship

Not detected in the job text

Keywords

B2B Account Management
Client Retention
Facility Management
Building Maintenance
Contract Negotiation
Contractor Management
Quality Control Inspections
Customer Satisfaction
Service Scheduling
Client Complaints
Troubleshooting
Maintenance And Repair
Building Systems
Microsoft Office
CRM
Outlook
Building Information Sheets
Safety Data Sheets
Route Sheets
Client Invoicing
Contractor Payments
Night Managers
Sales
Supply Procurement
Burnaby
British Columbia Driver's License

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