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Added 13 mins ago
C
PT Deli Clerk (Centre Food RW#26) Saskatoon, SK - Saskatoon Co-op
Co-op
Saskatoon, SK
- Part-time
To provide proper maintenance of equipment, monitor case temperature, clean equipment regularly and notify supervisor in reference to repairs.
Added 13 mins ago
TO
Senior Financial Analyst, Revenue (Contract up to 18 Months)
Town of Caledon
Caledon, ON
- Full-time
…and collection, program management, tax system upgrade and maintenance, assessment base management, accounts receivable, corporate cash receipting, corporate revenue and user fees, and…
Added 13 mins ago
Program and Campus Administrator
Georgian College
ON
Completing reporting for departments at the College and maintaining maintenance schedules (i.e. health & safety, facilities operations, lab maintenance)
Added 13 mins ago
B
Fibre Service Technician
Beanfield
Toronto, ON
- $32 CAD / hour
- Full-time
…ownership. We operate with a startup mentality and believe in building and investing in our own infrastructure, and our…
Added 13 mins ago
AO
Director, Language & Learning
Assembly of First Nations
Ottawa, ON
- Full-time
Modern, Central Location – Our bright, collaborative office is located in the Sun Life Building in downtown Ottawa, with Parliament LRT Station right in the building for an easy commute.
Added 13 mins ago
LS
Manufacturing Operator Level 2
Lifting Solutions
AB · Edmonton, AB
- Full-time
As the Manufacturing Operator, you will be part of the team responsible for building Lifting Solutions Endless Rod® continuous sucker rod strings in our Edmonton-based manufacturing plant.…
Added 13 mins ago
CO
Senior Supervisor, Facility Operations
City of Burlington
Longueuil, QC · All Arenas
- Full-time
…joining an innovative and progressive workplace focused on building a 21st century city that respects the diversity of our residents, visitors and employees; and prioritizes continuous…
Added 13 mins ago
ML
3rd Class Engineer
Maple Leaf Foods Inc.
Mississauga, ON
- Full-time
…and living the Maple Leaf Leadership Values. We believe in building, investing in, recognizing, and rewarding remarkable people who value an inclusive workplace, embrace all forms of…
Added 13 mins ago
VE
Maintenance & Project Manager
Veolia Environnement SA
Pickering, ON
- Full-time
Maintenance planning and scheduling: Plan and schedule maintenance work (regulatory, predictive, preventive and corrective) for all building equipment, process equipment, as well as for…
Added 28 mins ago
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Workblock Planning Officer - 6 Month Contract
Metrolinx
Toronto, ON
- Full-time
…Express, as well as the PRESTO fare payment system. We are also building new and improved rapid transit, including GO Expansion, Light Rail Transit routes, and major expansions to Toronto’s…
Added 28 mins ago
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Product Manager
TD
Toronto, ON
- Full-time
· Lead and support the development, maintenance and ongoing evolution of TDMS Credit Policy, ensuring policy remains current and aligned with risk appetite, business strategy, portfolio…
Added 28 mins ago
SC
Child and Youth Counsellor I, Ben Rd (FT Contract) - 6275E
Starling Community Services
Waterloo, ON
- Full-time
Our equity strategy is guided by core principles that emphasize celebrating diversity, building strong partnerships, prioritizing client service, and recognizing equity is a shared…
Added 28 mins ago
TS
Thrift Store Clerk
The Salvation Army Canada and Bermuda Territory
Acton, ON
- Part-time
For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help…
Added 43 mins ago
SR
Senior Maintenance and Reliability Engineer
Steel Reef
Calgary, AB
- Full-time
Steel Reef is seeking a Senior Maintenance & Reliability Engineer for its Calgary office. This role supports the safe, reliable, and cost-effective operation of Steel Reef's equipment, with…
Added 43 mins ago
A
Office Services Coordinator
Adecco
Toronto, ON
- $21 to $24 CAD / hour
- Temporary
Coordinate building and facility maintenance requests and follow up on outstanding issues.
Added 43 mins ago
HP
Asset Manager
HighView Partners
Concord, ON
- $120,000 to $140,000 CAD / year
- Full-time
…combining financial oversight, tenant relationships, and practical building knowledge to protect value and make thoughtful investment…
Added 43 mins ago
FG
Branch Administrator
Flynn Group of Companies
London, ON
- $50,000 to $55,000 CAD / year
- Full-time
General office maintenance, organization and ordering supplies
Added 43 mins ago
S
Analyste commerciale // Business Analyst
SSENSE
Montreal, QC
- Full-time
Maîtrise de la rédaction, de l'optimisation et de la maintenance de requêtes SQL complexes à partir de zéro (y compris les jointures entre plusieurs tables, les agrégations et la…
Added 43 mins ago
CO
Job ID #32321: Site Supervisor - Children's Museum
City of Hamilton
Hamilton, ON
- Full-time
Oversee the monitoring and the maintenance of site buildings and grounds (including in-ground archaeological resources) and associated capital inventory the site.
Added 43 mins ago
CO
Job ID #32328: Superintendent, Wastewater Collection and Stormwater Operations
City of Hamilton
Hamilton, ON
- Full-time
Added 43 mins ago
CO
Job ID #32225: Caretaker (PERIODIC)
City of Hamilton
ON · Hamilton, Ontario
- Full-time
- Temporary
Reports to the Supervisor, Building Services. Provides general cleaning of CityHousing buildings and assists with pest control preparation on a five days per week schedule which includes…
Added 43 mins ago
CO
Job ID #32163: Operator Parks / Facility Operator DUAL
City of Hamilton
ON · Hamilton, Ontario
- Full-time
Perform minor building maintenance including painting, cleaning boards and tightening bolts on plexiglass.
Added 43 mins ago
CO
Job ID #31961: Waste Collection Operator (PERIODIC) - REPOST
City of Hamilton
Hamilton, ON
- Full-time
Perform routine preventive maintenance on truck, drain air tanks, conduct daily pre and post trip inspections.
Added 1 hour ago
UO
IT Technician
University of Niagara Falls Canada
Niagara Falls, ON
- $55,000 to $62,000 CAD / year
- Full-time
…hardware and software troubleshooting, endpoint deployment and maintenance, Microsoft 365 support, user account assistance, network connectivity, printing, and IT asset…
Added 1 hour ago
TB
Forward Deployed AI Engineer
Type B Digital
Calgary, AB
- Full-time
…high-value problems. Examples: production optimisation, predictive maintenance, drilling performance and document-heavy…

City Wide Facility Solutions

Facility Solutions Manager, full time

Vancouver, BC, Canada

$55,000 to $80,000 CAD / year · Full-time

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Job details

Pay: $55,000 to $80,000 CAD / year
Job type: Full-time
Apply by: May 3, 2027
Posting language: English
Posted: Nov 4, 2026

Original job description

Are you excellent at managing and retaining B2B accounts? Do you also have strong selling skills for increasing sales within an account? If you answered yes, consider this opportunity with City Wide!

City Wide Facility Solutions Vancouver is actively seeking a Facility Solutions Manager (FSM) for our Burnaby office.

The Facility Solutions Manager is responsible for the business operations of an assigned client contracted service area. This is an outside, B2B account management position that provides field support including - training, guidance with starting new clients, inspections of Contractor performance and compliance with client requirements, trouble-shooting customer requests/complaints, coordinating site visits, and developing long-term relationships with clients and Contractors. Additional responsibilities include negotiating contracts, procuring supplies from clients, and ensuring high client satisfaction.

What You Will Do...

Manage all aspects of assigned client relationships, including client retention, expansion, and diversification of City Wide building solutions and/or products
Formulate and manage an effective service strategy and schedule tailored to each client
Negotiate and enter into agreements with clients for additional services - search and supply parts and materials, determine pricing, staffing, and logistics
Manage all Contractor relationships including - Interview and hire, negotiate pricing and other contract terms, manage agreements, develop service specifications, client compliance, verify Contractor compliance, and remove/replace Contractors as necessary, coordinating and control work completion. Inspection regular and one-time jobs.
Ensure a standard of excellence in quality and client satisfaction, through detailed quality control inspections of client sites and consistent follow-through with all promises to clients
Supervise and direct Night Managers; ensure the client's strategy is executed and all services are performed correctly
Promote the sale of, procure, and monitor supplies for clients
Effectively communicate all client issues with Contractors and the Director of Operations (or owner); promptly address any client issues or problems that arise
Use City Wide's CRM to perform client inspections, adding extra charges, NM routing, etc
Schedule each non-routine activity in client facilities using Outlook
Update and keep current all Building Information Sheets (BIS), FSM Summary Sheets, and Exhibit A's. Ensure MSDS sheets for each client serviced in janitor closets are complete, accurate, and that all items are properly labeled
Notify Sales Executives of potential accounts in your territory, especially new construction
Develop and implement a plan with the Director of Operations and the Night Managers to resolve any client complaints or deficiencies in service and actively monitor compliance
Approve Night Managers and/or Service Representative's pay sheets; ensure accuracy
Assist Accounting in collecting clients' past due invoices and payment invoices for Contractors
Maintain updated route sheets, key/alarm sheets, and monthly planner for each client

Requirements

2+ years outside B2B account management experience, building maintenance or facility management preferred but not required
2+ years track record of success in a client retention role, with goals and metrics to support
Highly detail-oriented and excellent follow-through on commitments
Positive and outgoing personality; great at building relationships
Strong planning and organizational skills, detail-oriented and multitasking
Must have a proactive approach, be innovative, and strive for continuous process improvement
Excellent verbal and strong written English communication skills
Proficient in Microsoft Office and knowledge of CRM database
Proficiency in using a smartphone and laptop
Ability to travel on a daily or nightly basis to client locations locally
Ability to work within a flexible schedule.
Valid BC's Driver's License and a vehicle.
The candidate will be able to handle on-call emergencies
Strong technical skills in maintenance & repair, diagnosing & troubleshooting, building/facilities systems

Compensation: $25 per hour + commission

Benefits

$300 per month car allowance.

More on City Wide...

City Wide Facility Solutions is a fast-growing company with over 100 franchise locations across Canada and the U.S. Founded in 1961, City Wide Facility Solutions is the largest management company in the building maintenance industry. We have over 60 years in the business and continue to experience high growth and profitability across our franchise businesses. Our culture supports the company's Mission to create a Ripple Effect by positively impacting the people and communities they serve. Read more about City Wide at www.gocitywide.com/Vancouver.

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More about this job

Responsibilities

Manage and grow client relationships for assigned facility service accounts, including retention, additional service sales, contract negotiations, and coordination of contractors and supplies. Conduct site inspections, resolve service issues, supervise night managers, maintain client and operational records, and support billing and collections.

Requirements

Requires at least two years of outside B2B account management experience and a proven record of client retention; facility management or building maintenance experience is preferred. Candidates need strong communication, organization, relationship-building, and troubleshooting skills, Microsoft Office and CRM proficiency, a valid BC driver's license and vehicle, and the ability to travel locally and work a flexible schedule.

Skills

B2B Account Management
Client Retention
Sales and Account Expansion
Contract Negotiation
Contractor Management
Facility Management
Building Maintenance
Quality Inspections
Customer Service
Relationship Building
Planning and Organization
Written and Verbal Communication
Microsoft Office
CRM Database Management
Troubleshooting
Process Improvement

Benefits

Car Allowance

Visa sponsorship

Not detected in the job text

Keywords

B2B Account Management
Client Retention
Facility Management
Building Maintenance
Contract Negotiation
Contractor Management
Client Inspections
Quality Control
Customer Complaints
Service Scheduling
Sales
Supplies Procurement
Microsoft Office
CRM
Outlook
Building Information Sheets
MSDS
Route Sheets
Key and Alarm Sheets
Invoice Collections
Maintenance and Repair
Troubleshooting
Night Managers
Client Compliance
Service Specifications

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