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Added 12 mins ago
LC
Manager, Software Engineering & AI
Loblaw Companies Limited
Brampton, ON · Toronto, ON
- Full-time
Manage technical risks, dependencies, delivery commitments, and production health; support incident resolution and continuous improvement, collaborate with architecture, security, data,…
Added 12 mins ago
H
Nurse B - Clinical Nurse Educator
HealthCareersInSask.ca
Meadow Lake, SK
- Part-time
…participating in committee work as assigned; participating in continuous improvement activities; developing and maintaining client and staff resources. Incumbent functions as a member of…
Added 12 mins ago
Procurement and Inventory Coordinator
UFA Co-operative Ltd.
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Assist with the development, implementation, and continuous improvement of inventory management procedures, governance, and best practices.
Added 12 mins ago
FB
Marketing Coordinator - Community Engagement - Contract
Farm Boy Inc.
Mississauga, ON
- $55,000 CAD / year
- Contract
…updates, post-event evaluations, and recommendations to the Manager of Community and Sponsorship to support continuous…
Added 12 mins ago
PC
District Energy System Mechanical Team Lead
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- Full-time
Mentor and empower team members, supporting professional growth, continuous improvement, accountability, and a strong safety culture.
Added 12 mins ago
OS
Business Project Manager
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- Full-time
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Added 12 mins ago
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Senior Lead, Utilities & Energy Management
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Mississauga, ON
- Full-time
Lead portfolio-wide building optimization, recommissioning, and continuous improvement initiatives utilizing BAS, metering systems, fault detection platforms, and analytics tools.
Added 12 mins ago
L
Sales Compensation Design Manager
LinkedIn
Toronto, ON
- Full-time
Drive continuous improvement across compensation analytics, processes, and tools.
Added 12 mins ago
TU
Customer Account Coordinator
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- Full-time
Continuous improvement: Use tools and AI to automate routine tasks and boost efficiency.
Added 27 mins ago
FB
Marketing Coordinator - Community Engagement - Contract
Farm Boy Inc.
Mississauga, ON
- From $55,000 CAD / year
- Contract
…updates, post-event evaluations, and recommendations to the Manager of Community and Sponsorship to support continuous…
Added 27 mins ago
PI
District Energy System Mechanical Team Lead
Pinchin in Canada
Abbotsford, BC · Burnaby, BC · Kelowna, BC · Victoria, BC
- Full-time
Mentor and empower team members, supporting professional growth, continuous improvement, accountability, and a strong safety culture.
Added 27 mins ago
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Account Representative or Manager
Veolia Environnement SA
Edmonton, AB
- Full-time
Join Veolia as an Account Manager or Account Representative in our Chemical Solutions and Monitoring (CSM) division
Added 27 mins ago
OR
Human Resources Business Partner
OSL Retail Services Inc
Mississauga, ON
- Other
Conviction to improve personally and support continuous improvement
Added 27 mins ago
K
Paid Social Manager
Klick
Toronto, ON
- Full-time
…and internal stakeholders to inform campaign decisions and continuous…
Added 27 mins ago
S
Sales Engineer III
Solink
Remote, Canada
- $172,000 to $200,000 CAD / year
- Full-time
- Remote
Bring relevant industry insights and new knowledge into the team to support continuous improvement.
Added 41 mins ago
Aircraft Maintenance Project Manager
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Winnipeg, MB
The Aircraft Maintenance Project Manager supports upcoming fleet expansion projects, including aircraft acquisition, onboarding, modification, certification, and entry into service.
Added 41 mins ago
General Manager - Fabrication
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Fort Erie, ON
Streamline business operations through continuous process improvement, workflow optimization, and best-practice implementation.
Added 41 mins ago
Business Operations Manager
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Toronto, ON
Lead and support operational improvement, process redesign, business transformation, and continuous improvement initiatives that enhance organizational effectiveness.
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Manager, Project Controls
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Drive continuous improvement of project controls systems, procedures, and reporting tools.
Added 41 mins ago
P4
Maintenance Technician
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- Full-time
…you’ll be part of a team that values expertise, accountability, continuous improvement, and resident…
Added 42 mins ago
M
Senior Manager, Enterprise Applications & Transformation
McKesson
Montreal, QC
- Full-time
The Manager, MBA & SOAD Applications is responsible for the strategic leadership, governance, operational excellence, and continuous improvement of McKesson's MBA and SOAD application…
Added 42 mins ago
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Controller
Lock Search Group
Barrie, ON · Greater Barrie Metropolitan Area
- Full-time
…team, fostering a culture of accountability, collaboration, and continuous…
Added 57 mins ago
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Manager, Accounts Receivable
KORE
Canada
- $91,108 to $106,838 CAD / year
- Full-time
Build repeatable procedures, cross-training and continuous improvement routines that reduce manual effort and rework.
Added 1 hour ago
TO
Senior Financial Analyst, Revenue (Contract up to 18 Months)
Town of Caledon
Caledon, ON
- Full-time
…are guided by our core values that create an environment for continuous improvement and customer service…
Added 1 hour ago
E
Cook - Permanent Part Time - Extendicare York
Extendicare
Sudbury, ON · LTC - York (York St.)
- Part-time
Reporting to the Director of Culinary Services or Dietary Manager, the Cook is responsible

City Wide Facility Solutions

Facility Solutions Manager, full time

Vancouver, BC, Canada

$55,000 to $80,000 CAD / year · Full-time

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Job details

Pay: $55,000 to $80,000 CAD / year
Job type: Full-time
Apply by: May 3, 2027
Posting language: English
Posted: Nov 4, 2026

Original job description

Are you excellent at managing and retaining B2B accounts? Do you also have strong selling skills for increasing sales within an account? If you answered yes, consider this opportunity with City Wide!

City Wide Facility Solutions Vancouver is actively seeking a Facility Solutions Manager (FSM) for our Burnaby office.

The Facility Solutions Manager is responsible for the business operations of an assigned client contracted service area. This is an outside, B2B account management position that provides field support including - training, guidance with starting new clients, inspections of Contractor performance and compliance with client requirements, trouble-shooting customer requests/complaints, coordinating site visits, and developing long-term relationships with clients and Contractors. Additional responsibilities include negotiating contracts, procuring supplies from clients, and ensuring high client satisfaction.

What You Will Do...

Manage all aspects of assigned client relationships, including client retention, expansion, and diversification of City Wide building solutions and/or products
Formulate and manage an effective service strategy and schedule tailored to each client
Negotiate and enter into agreements with clients for additional services - search and supply parts and materials, determine pricing, staffing, and logistics
Manage all Contractor relationships including - Interview and hire, negotiate pricing and other contract terms, manage agreements, develop service specifications, client compliance, verify Contractor compliance, and remove/replace Contractors as necessary, coordinating and control work completion. Inspection regular and one-time jobs.
Ensure a standard of excellence in quality and client satisfaction, through detailed quality control inspections of client sites and consistent follow-through with all promises to clients
Supervise and direct Night Managers; ensure the client's strategy is executed and all services are performed correctly
Promote the sale of, procure, and monitor supplies for clients
Effectively communicate all client issues with Contractors and the Director of Operations (or owner); promptly address any client issues or problems that arise
Use City Wide's CRM to perform client inspections, adding extra charges, NM routing, etc
Schedule each non-routine activity in client facilities using Outlook
Update and keep current all Building Information Sheets (BIS), FSM Summary Sheets, and Exhibit A's. Ensure MSDS sheets for each client serviced in janitor closets are complete, accurate, and that all items are properly labeled
Notify Sales Executives of potential accounts in your territory, especially new construction
Develop and implement a plan with the Director of Operations and the Night Managers to resolve any client complaints or deficiencies in service and actively monitor compliance
Approve Night Managers and/or Service Representative's pay sheets; ensure accuracy
Assist Accounting in collecting clients' past due invoices and payment invoices for Contractors
Maintain updated route sheets, key/alarm sheets, and monthly planner for each client

Requirements

2+ years outside B2B account management experience, building maintenance or facility management preferred but not required
2+ years track record of success in a client retention role, with goals and metrics to support
Highly detail-oriented and excellent follow-through on commitments
Positive and outgoing personality; great at building relationships
Strong planning and organizational skills, detail-oriented and multitasking
Must have a proactive approach, be innovative, and strive for continuous process improvement
Excellent verbal and strong written English communication skills
Proficient in Microsoft Office and knowledge of CRM database
Proficiency in using a smartphone and laptop
Ability to travel on a daily or nightly basis to client locations locally
Ability to work within a flexible schedule.
Valid BC's Driver's License and a vehicle.
The candidate will be able to handle on-call emergencies
Strong technical skills in maintenance & repair, diagnosing & troubleshooting, building/facilities systems

Compensation: $25 per hour + commission

Benefits

$300 per month car allowance.

More on City Wide...

City Wide Facility Solutions is a fast-growing company with over 100 franchise locations across Canada and the U.S. Founded in 1961, City Wide Facility Solutions is the largest management company in the building maintenance industry. We have over 60 years in the business and continue to experience high growth and profitability across our franchise businesses. Our culture supports the company's Mission to create a Ripple Effect by positively impacting the people and communities they serve. Read more about City Wide at www.gocitywide.com/Vancouver.

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More about this job

Responsibilities

Manage and grow client relationships for assigned facility service accounts, including retention, additional service sales, contract negotiations, and coordination of contractors and supplies. Conduct site inspections, resolve service issues, supervise night managers, maintain client and operational records, and support billing and collections.

Requirements

Requires at least two years of outside B2B account management experience and a proven record of client retention; facility management or building maintenance experience is preferred. Candidates need strong communication, organization, relationship-building, and troubleshooting skills, Microsoft Office and CRM proficiency, a valid BC driver's license and vehicle, and the ability to travel locally and work a flexible schedule.

Skills

B2B Account Management
Client Retention
Sales and Account Expansion
Contract Negotiation
Contractor Management
Facility Management
Building Maintenance
Quality Inspections
Customer Service
Relationship Building
Planning and Organization
Written and Verbal Communication
Microsoft Office
CRM Database Management
Troubleshooting
Process Improvement

Benefits

Car Allowance

Visa sponsorship

Not detected in the job text

Keywords

B2B Account Management
Client Retention
Facility Management
Building Maintenance
Contract Negotiation
Contractor Management
Client Inspections
Quality Control
Customer Complaints
Service Scheduling
Sales
Supplies Procurement
Microsoft Office
CRM
Outlook
Building Information Sheets
MSDS
Route Sheets
Key and Alarm Sheets
Invoice Collections
Maintenance and Repair
Troubleshooting
Night Managers
Client Compliance
Service Specifications

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