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Added 28 mins ago
L
Legal Director
Lumentis
Innisfil, ON
- Full-time
The Director, Legal is Lumentis's senior in-house lawyer and reports directly to the General Counsel. The role leads all commercial legal matters, including contracting with OEM customers…
Added 28 mins ago
SCM Category Manager, Rotating, Process & E&I Equipment, Pacific Link
Trans Mountain
Calgary, AB
…benefits, enhanced marine protection, enhanced safety and emergency management capabilities, and enhanced skilled-worker capacity building in communities and Indigenous…
Added 42 mins ago
CW
Facility Solutions Manager, full time
City Wide Facility Solutions
Vancouver, BC
- $55,000 to $80,000 CAD / year
- Full-time
…client contracted service area. This is an outside, B2B account management position that provides field support including - training, guidance with starting new clients, inspections of…
Added 42 mins ago
BC
Quality and Patient Safety Consultant
Brant Community Healthcare System
Brantford, ON
- Full-time
Reporting to the Director, Quality, Patient Safety & Experience, this position collaborates with clinical and corporate leadership to work on initiatives targeting improvements in…
Added 42 mins ago
CW
Facility Solutions Manager, full time
City Wide Facility Solutions
Burnaby, BC
- $55,000 to $80,000 CAD / year
- Full-time
…client contracted service area. This is an outside, B2B account management position that provides field support including - training, guidance with starting new clients, inspections of…
Added 42 mins ago
SL
Senior Consultant, Strategy, Sunlife Health
Sun Life
Calgary, AB · Vancouver, BC · Toronto, ON · Waterloo, ON · Montreal, QC
- Full-time
…colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day,…
Added 42 mins ago
SL
Senior Consultant, Strategy, Sunlife Health
Sun Life
Calgary, AB · Vancouver, BC · Toronto, ON · Waterloo, ON · Montreal, QC
- Full-time
…colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day,…
Added 1 hour ago
OT
Support Engineer I
Opti9 Technologies
Ottawa, ON
- $55,000 to $60,000 CAD / year
- Full-time
Provide level 1 support for vCloud Director, Hyper-V and other virtualization technologies
Added 1 hour ago
S
Account Executive, Enterprise (Restaurants)
Solink
Remote, Canada
- $240,000 to $300,000 CAD / year
- Full-time
- Remote
Reports To: Lianne Bradley | Director Restaurant Sales
Added 2 hours ago
CS
Manager, Fund Development & Engagement
CHISHOLM SERVICES FOR CHILDREN
Halifax, NS · Greater Halifax Metropolitan Area
- Full-time
Strong knowledge of donor cultivation, solicitation, stewardship and moves management.
Added 2 hours ago
KD
Directeur·rice, Intelligence consommateurs | Consumer Insights Manager
Keurig Dr Pepper
Montreal, QC
- Full-time
Added 2 hours ago
U
Directeur principal, Ingénierie logicielle – WFM / Sr Dir. Software Development - WFM
UKG
Montreal, QC
- Full-time
UKG Pro Workforce Management (WFM) aide les organisations à répondre aux besoins complexes de leur personne Au sein de WFM, les équipes d’ingénierie construisent des capacités de plateforme…
Added 2 hours ago
YH
Project Director - Whitehorse General Hospital Expansion Planning - Term Full Time
Yukon Hospital
Whitehorse, YT
- Full-time
In-depth knowledge of capital project management principles and practices, including scope, schedule, cost, risk, quality and change management across the full project lifecycle.
Added 2 hours ago
AT
Terminal Manager - Nights
Armour Transportation Systems
Moncton, NB
- Full-time
Work with the Director of Terminal Operations for Nova Scotia and Dispatch to forecast equipment and staffing needs based on volume trends and customer demand.
Added 2 hours ago
RC
Licensed Practical Nurse - LPN
Retirement Concepts
Chilliwack, BC
- $32.84 to $44.96 CAD / hour
- Temporary
Maintains an up-to-date knowledge of community policies and procedures, particularly those concerning emergency procedures including equipment management, guidance and assistance on safe…
Added 2 hours ago
LH
Physiotherapist
Lifemark Health Group
Windsor, ON
- $36.92 to $51.17 CAD / hour
- Internship
…meeting people where they are in their health journeys, sharing knowledge, and delivering top-quality, patient-centered care. In this role, you…
Added 2 hours ago
RC
Community Relations Manager
Retirement Concepts
White Rock, BC
- $60,000 to $65,000 CAD / year
- Full-time
Knowledge and previous use of a CRM or Data Base management system an asset.
Added 2 hours ago
U
Directeur principal, Ingénierie logicielle – WFM / Sr Dir. Software Development - WFM
UKG
Montreal, QC
- Full-time
UKG Pro Workforce Management (WFM) aide les organisations à répondre aux besoins complexes de leur personne Au sein de WFM, les équipes d’ingénierie construisent des capacités de plateforme…
Added 2 hours ago
LD
Senior Manager, E-Commerce - Digital Merchandising (Contract)
Loblaw Digital
Toronto, ON
- Full-time
…planning and initiatives. This position will report to the Senior Director, Digital Marketing and…
Added 3 hours ago
OH
Law Clerk
Ontario Health | Santé Ontario
ON · Ontario, Canada
- Full-time
Reporting to Director, Legal, the Specialist, Legal Support will assist with document preparation, case management, and provide essential administrative support, including scheduling,…
Added 3 hours ago
JH
Director of Finance
JMC HR Consulting
Moncton, NB
- Full-time
JMC is partnering with LCL Group of Companies to recruit a Director of Finance. This full-time, in-person opportunity can be based in Moncton or the Campbellton/Charlo area, New Brunswick,…
Added 3 hours ago
CP
Project Coordinator, Construction
Crown Property Management Inc.
Toronto, ON
- $60,000 to $70,000 CAD / year
- Full-time
…tenant construction and/or repair requests as assigned by the Director, Construction to ensure smooth and efficient operation in accordance with internal and external stakeholder…
Added 3 hours ago
IH
Lead | Surgical Service Network
Interior Health Authority
Kelowna, BC
- Full-time
Applies knowledge and experience in leading change management initiatives, process review, and analysis to ensure initiatives are completed in a timely manner and result in quantifiable…
Added 3 hours ago
Director Technology Transformation Stores
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Stellarton, NS · Mississauga, ON
Industry knowledge and technical expertise; knowledgeable on product life cycle and SDLC; Familiar with Project Management, Agile, Scrum, Waterfall, etc. methodologies.
Added 3 hours ago
OH
Regional Financial Director, FP&A
O’Dell HVAC Group
Burlington, ON
- Full-time
We are seeking a Regional Financial Director, FP&A to join our team in Burlington, Ontario. Reporting to the SVP, Operations & Performance, you will partner with senior leadership to guide…

City Wide Facility Solutions

Facility Solutions Manager, full time

Vancouver, BC, Canada

$55,000 to $80,000 CAD / year · Full-time

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Applications open in a new tab.

Job details

Pay: $55,000 to $80,000 CAD / year
Job type: Full-time
Apply by: May 3, 2027
Posting language: English
Posted: Nov 4, 2026

Original job description

Are you excellent at managing and retaining B2B accounts? Do you also have strong selling skills for increasing sales within an account? If you answered yes, consider this opportunity with City Wide!

City Wide Facility Solutions Vancouver is actively seeking a Facility Solutions Manager (FSM) for our Burnaby office.

The Facility Solutions Manager is responsible for the business operations of an assigned client contracted service area. This is an outside, B2B account management position that provides field support including - training, guidance with starting new clients, inspections of Contractor performance and compliance with client requirements, trouble-shooting customer requests/complaints, coordinating site visits, and developing long-term relationships with clients and Contractors. Additional responsibilities include negotiating contracts, procuring supplies from clients, and ensuring high client satisfaction.

What You Will Do...

Manage all aspects of assigned client relationships, including client retention, expansion, and diversification of City Wide building solutions and/or products
Formulate and manage an effective service strategy and schedule tailored to each client
Negotiate and enter into agreements with clients for additional services - search and supply parts and materials, determine pricing, staffing, and logistics
Manage all Contractor relationships including - Interview and hire, negotiate pricing and other contract terms, manage agreements, develop service specifications, client compliance, verify Contractor compliance, and remove/replace Contractors as necessary, coordinating and control work completion. Inspection regular and one-time jobs.
Ensure a standard of excellence in quality and client satisfaction, through detailed quality control inspections of client sites and consistent follow-through with all promises to clients
Supervise and direct Night Managers; ensure the client's strategy is executed and all services are performed correctly
Promote the sale of, procure, and monitor supplies for clients
Effectively communicate all client issues with Contractors and the Director of Operations (or owner); promptly address any client issues or problems that arise
Use City Wide's CRM to perform client inspections, adding extra charges, NM routing, etc
Schedule each non-routine activity in client facilities using Outlook
Update and keep current all Building Information Sheets (BIS), FSM Summary Sheets, and Exhibit A's. Ensure MSDS sheets for each client serviced in janitor closets are complete, accurate, and that all items are properly labeled
Notify Sales Executives of potential accounts in your territory, especially new construction
Develop and implement a plan with the Director of Operations and the Night Managers to resolve any client complaints or deficiencies in service and actively monitor compliance
Approve Night Managers and/or Service Representative's pay sheets; ensure accuracy
Assist Accounting in collecting clients' past due invoices and payment invoices for Contractors
Maintain updated route sheets, key/alarm sheets, and monthly planner for each client

Requirements

2+ years outside B2B account management experience, building maintenance or facility management preferred but not required
2+ years track record of success in a client retention role, with goals and metrics to support
Highly detail-oriented and excellent follow-through on commitments
Positive and outgoing personality; great at building relationships
Strong planning and organizational skills, detail-oriented and multitasking
Must have a proactive approach, be innovative, and strive for continuous process improvement
Excellent verbal and strong written English communication skills
Proficient in Microsoft Office and knowledge of CRM database
Proficiency in using a smartphone and laptop
Ability to travel on a daily or nightly basis to client locations locally
Ability to work within a flexible schedule.
Valid BC's Driver's License and a vehicle.
The candidate will be able to handle on-call emergencies
Strong technical skills in maintenance & repair, diagnosing & troubleshooting, building/facilities systems

Compensation: $25 per hour + commission

Benefits

$300 per month car allowance.

More on City Wide...

City Wide Facility Solutions is a fast-growing company with over 100 franchise locations across Canada and the U.S. Founded in 1961, City Wide Facility Solutions is the largest management company in the building maintenance industry. We have over 60 years in the business and continue to experience high growth and profitability across our franchise businesses. Our culture supports the company's Mission to create a Ripple Effect by positively impacting the people and communities they serve. Read more about City Wide at www.gocitywide.com/Vancouver.

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More about this job

Responsibilities

Manage and grow client relationships for assigned facility service accounts, including retention, additional service sales, contract negotiations, and coordination of contractors and supplies. Conduct site inspections, resolve service issues, supervise night managers, maintain client and operational records, and support billing and collections.

Requirements

Requires at least two years of outside B2B account management experience and a proven record of client retention; facility management or building maintenance experience is preferred. Candidates need strong communication, organization, relationship-building, and troubleshooting skills, Microsoft Office and CRM proficiency, a valid BC driver's license and vehicle, and the ability to travel locally and work a flexible schedule.

Skills

B2B Account Management
Client Retention
Sales and Account Expansion
Contract Negotiation
Contractor Management
Facility Management
Building Maintenance
Quality Inspections
Customer Service
Relationship Building
Planning and Organization
Written and Verbal Communication
Microsoft Office
CRM Database Management
Troubleshooting
Process Improvement

Benefits

Car Allowance

Visa sponsorship

Not detected in the job text

Keywords

B2B Account Management
Client Retention
Facility Management
Building Maintenance
Contract Negotiation
Contractor Management
Client Inspections
Quality Control
Customer Complaints
Service Scheduling
Sales
Supplies Procurement
Microsoft Office
CRM
Outlook
Building Information Sheets
MSDS
Route Sheets
Key and Alarm Sheets
Invoice Collections
Maintenance and Repair
Troubleshooting
Night Managers
Client Compliance
Service Specifications

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