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Added 6 hours ago
CO
Job ID #32251: Senior ERP Project Manager - Finance and Supply Chain Management
City Of Hamilton
Hamilton, ON
- Full-time
Reporting to the Director ERP, we are seeking an experienced Senior ERP Project Manager –Finance and SCM Implementation to lead the successful implementation of a large-scale ERP…
Added 6 hours ago
IV
Director of Operations
ICON Visual Communications Inc
Markham, ON
- $100,000 to $120,000 CAD / year
- Full-time
ICON Visual is seeking an experienced and results-oriented Director of Operations to lead and optimize all aspects of our large-format print manufacturing, signage production, installation…
Added 6 hours ago
LC
Senior Manager Category Analytics - Fresh
Loblaw Companies Limited
Brampton, ON
- Full-time
Reports to: Senior Director, Sourcing Analytics
Added 7 hours ago
YS
Senior Operations Coordinator
Yemen ShortList
Aden
- Full-time
Under supervision of the Country Director (CD), and as a member of the Country Program Senior Management Team the Senior Operations Coordinator (SOC) will work with the Supply Chain,…
Added 9 hours ago
A
Manager, Contracted Services
AGLC
AB · Edmonton, AB
- $104,810 to $144,114 CAD / year
- Temporary
Working with a dynamic leadership team and reporting to the Director, Procurement, the Manager, Contracted Services is responsible for leading a team of professional resources to procure…
Added 10 hours ago
OD
Inbound and WIP Inventory Coordinator
One Degree Organic Foods
Mission, BC
- Full-time
POSITION: Inbound & WIP Inventory Coordinator REPORTS TO: Director of Manufacturing
Added 10 hours ago
S
Project Coordinator, Slocan Site Redevelopment Project
Sanya’k̓ula
Vancouver, BC
- Full-time
The Project Coordinator reports to the Director, Implementation, and will support the new Slocan Site Redevelopment Project requirements as it gets designed and delivered. The role is…
Added 11 hours ago
Manager, Control Centre Operations
Inter Pipeline Ltd.
Sherwood Park, AB
Reporting to the Director, Operations Services, the Manager, Control Centre Operations leads a team of Control Centre Supervisors and Control Room Operators, ensuring operational…
Added 11 hours ago
GD
Acheteur / Buyer
Groupe DCM
Montreal, QC
- Full-time
Reporting to the Purchasing Director, the Buyer is responsible for the procurement of goods and services by following up on orders and ensuring manufacturers' delivery times. The buyer must…
Added 12 hours ago
TE
Directeur des opérations manufacturières/Manufacturing Operations Director
TRAMAC EQUIPMENT
Vaudreuil-Dorion, QC
- Full-time
Reporting to senior leadership, the successful candidate will oversee production, manufacturing engineering, procurement, supply chain, inventory management, quality, and logistics. This…
Added 12 hours ago
BC
Director, Construction Management and Constructability
BBA Consultants
Vancouver, BC
- Full-time
You’ll report to the Construction Director and play a key role in expanding BBA's construction management and constructability capabilities in British Columbia.
Added 13 hours ago
Strategic Sourcing - Strategic Sourcing Associate
Mohawk Medbuy Corporation (MMC)
Burlington, ON · ON · Kingston, ON · London, ON · Oakville, ON · Thunder Bay, ON · Toronto, ON · Chatham-Kent, ON
…sector organizations. MMC provides value-driven contracting and procurement solutions for medical/surgical supplies, pharmaceutical products, local sourcing, capital (equipment, FF&E and…
Added 13 hours ago
MM
Strategic Sourcing Associate
Mohawk Medbuy Corporation
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Reporting to a Senior Manager, Strategic Sourcing or Director, Strategic Sourcing, this position is responsible for coordinating and supporting the Sourcing Team through all stages of the…
Added 23 hours ago
M
Director, Supply Chain Management (Hybrid)
Merck
Canada
- Full-time
Clinical Supply Chain Management & Planning, Driving Continuous Improvement, EU Regulations, Logistics Management, Operations Management, Pharmaceutical Packaging, Planning Operations, Plan…
Added 1 day ago
SCM Category Manager, Rotating, Process & E&I Equipment, Pacific Link
Trans Mountain
Calgary, AB
Reports to: Director, SCM Materials & Logistics, Pacific Link
Added 1 day ago
CW
Facility Solutions Manager, full time
City Wide Facility Solutions
Vancouver, BC
- $55,000 to $80,000 CAD / year
- Full-time
Negotiate and enter into agreements with clients for additional services - search and supply parts and materials, determine pricing, staffing, and logistics
Added 1 day ago
CW
Facility Solutions Manager, full time
City Wide Facility Solutions
Burnaby, BC
- $55,000 to $80,000 CAD / year
- Full-time
Negotiate and enter into agreements with clients for additional services - search and supply parts and materials, determine pricing, staffing, and logistics
Added 1 day ago
BT
Director, Supply Chain
BlueRock Therapeutics
Toronto, ON
- Full-time
The Director will establish and lead integrated planning, strategic sourcing, procurement, materials management, inventory control, and distribution capabilities across the organization.…
Added 1 day ago
EI
Preconstruction PM - ICI Projects
EBC Inc.
Mississauga, ON
- Full-time
…process while working closely with the Preconstruction/Bid Director. The successful candidate will have demonstrated experience delivering large-scale P3 and Design-Build (DB) projects and…
Added 1 day ago
FB
Project Director - Major Projects
Forbes Bros. Group of Companies
Saskatoon, SK
- Full-time
Forbes Bros. Group of Companies is seeking an experienced Project Director to lead the successful delivery of complex, high-value utility infrastructure projects across North America. In…
Added 1 day ago
FB
Project Director - Major Projects
Forbes Bros. Group of Companies
Toronto, ON
- Full-time
Forbes Bros. Group of Companies is seeking an experienced Project Director to lead the successful delivery of complex, high-value utility infrastructure projects across North America. In…
Added 1 day ago
FB
Project Director - Major Projects
Forbes Bros. Group of Companies
Ottawa, ON
- Full-time
Forbes Bros. Group of Companies is seeking an experienced Project Director to lead the successful delivery of complex, high-value utility infrastructure projects across North America. In…
Added 1 day ago
FB
Project Director - Major Projects
Forbes Bros. Group of Companies
Winnipeg, MB
- Full-time
Forbes Bros. Group of Companies is seeking an experienced Project Director to lead the successful delivery of complex, high-value utility infrastructure projects across North America. In…
Added 1 day ago
FB
Project Director - Major Projects
Forbes Bros. Group of Companies
Calgary, AB
- Full-time
Forbes Bros. Group of Companies is seeking an experienced Project Director to lead the successful delivery of complex, high-value utility infrastructure projects across North America. In…
Added 1 day ago
PE
Purchasing Manager
Peerless Electric
Cornwall, ON
- Full-time
This is a hands-on purchasing role that involves working closely with our Production Department, particularly the Director of Production, to support manufacturing schedules and material…

City Wide Facility Solutions

Facility Solutions Manager, full time

Vancouver, BC, Canada

$55,000 to $80,000 CAD / year · Full-time

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Job details

Pay: $55,000 to $80,000 CAD / year
Job type: Full-time
Apply by: May 3, 2027
Posting language: English
Posted: Nov 4, 2026

Original job description

Are you excellent at managing and retaining B2B accounts? Do you also have strong selling skills for increasing sales within an account? If you answered yes, consider this opportunity with City Wide!

City Wide Facility Solutions Vancouver is actively seeking a Facility Solutions Manager (FSM) for our Burnaby office.

The Facility Solutions Manager is responsible for the business operations of an assigned client contracted service area. This is an outside, B2B account management position that provides field support including - training, guidance with starting new clients, inspections of Contractor performance and compliance with client requirements, trouble-shooting customer requests/complaints, coordinating site visits, and developing long-term relationships with clients and Contractors. Additional responsibilities include negotiating contracts, procuring supplies from clients, and ensuring high client satisfaction.

What You Will Do...

Manage all aspects of assigned client relationships, including client retention, expansion, and diversification of City Wide building solutions and/or products
Formulate and manage an effective service strategy and schedule tailored to each client
Negotiate and enter into agreements with clients for additional services - search and supply parts and materials, determine pricing, staffing, and logistics
Manage all Contractor relationships including - Interview and hire, negotiate pricing and other contract terms, manage agreements, develop service specifications, client compliance, verify Contractor compliance, and remove/replace Contractors as necessary, coordinating and control work completion. Inspection regular and one-time jobs.
Ensure a standard of excellence in quality and client satisfaction, through detailed quality control inspections of client sites and consistent follow-through with all promises to clients
Supervise and direct Night Managers; ensure the client's strategy is executed and all services are performed correctly
Promote the sale of, procure, and monitor supplies for clients
Effectively communicate all client issues with Contractors and the Director of Operations (or owner); promptly address any client issues or problems that arise
Use City Wide's CRM to perform client inspections, adding extra charges, NM routing, etc
Schedule each non-routine activity in client facilities using Outlook
Update and keep current all Building Information Sheets (BIS), FSM Summary Sheets, and Exhibit A's. Ensure MSDS sheets for each client serviced in janitor closets are complete, accurate, and that all items are properly labeled
Notify Sales Executives of potential accounts in your territory, especially new construction
Develop and implement a plan with the Director of Operations and the Night Managers to resolve any client complaints or deficiencies in service and actively monitor compliance
Approve Night Managers and/or Service Representative's pay sheets; ensure accuracy
Assist Accounting in collecting clients' past due invoices and payment invoices for Contractors
Maintain updated route sheets, key/alarm sheets, and monthly planner for each client

Requirements

2+ years outside B2B account management experience, building maintenance or facility management preferred but not required
2+ years track record of success in a client retention role, with goals and metrics to support
Highly detail-oriented and excellent follow-through on commitments
Positive and outgoing personality; great at building relationships
Strong planning and organizational skills, detail-oriented and multitasking
Must have a proactive approach, be innovative, and strive for continuous process improvement
Excellent verbal and strong written English communication skills
Proficient in Microsoft Office and knowledge of CRM database
Proficiency in using a smartphone and laptop
Ability to travel on a daily or nightly basis to client locations locally
Ability to work within a flexible schedule.
Valid BC's Driver's License and a vehicle.
The candidate will be able to handle on-call emergencies
Strong technical skills in maintenance & repair, diagnosing & troubleshooting, building/facilities systems

Compensation: $25 per hour + commission

Benefits

$300 per month car allowance.

More on City Wide...

City Wide Facility Solutions is a fast-growing company with over 100 franchise locations across Canada and the U.S. Founded in 1961, City Wide Facility Solutions is the largest management company in the building maintenance industry. We have over 60 years in the business and continue to experience high growth and profitability across our franchise businesses. Our culture supports the company's Mission to create a Ripple Effect by positively impacting the people and communities they serve. Read more about City Wide at www.gocitywide.com/Vancouver.

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More about this job

Responsibilities

Manage and grow client relationships for assigned facility service accounts, including retention, additional service sales, contract negotiations, and coordination of contractors and supplies. Conduct site inspections, resolve service issues, supervise night managers, maintain client and operational records, and support billing and collections.

Requirements

Requires at least two years of outside B2B account management experience and a proven record of client retention; facility management or building maintenance experience is preferred. Candidates need strong communication, organization, relationship-building, and troubleshooting skills, Microsoft Office and CRM proficiency, a valid BC driver's license and vehicle, and the ability to travel locally and work a flexible schedule.

Skills

B2B Account Management
Client Retention
Sales and Account Expansion
Contract Negotiation
Contractor Management
Facility Management
Building Maintenance
Quality Inspections
Customer Service
Relationship Building
Planning and Organization
Written and Verbal Communication
Microsoft Office
CRM Database Management
Troubleshooting
Process Improvement

Benefits

Car Allowance

Visa sponsorship

Not detected in the job text

Keywords

B2B Account Management
Client Retention
Facility Management
Building Maintenance
Contract Negotiation
Contractor Management
Client Inspections
Quality Control
Customer Complaints
Service Scheduling
Sales
Supplies Procurement
Microsoft Office
CRM
Outlook
Building Information Sheets
MSDS
Route Sheets
Key and Alarm Sheets
Invoice Collections
Maintenance and Repair
Troubleshooting
Night Managers
Client Compliance
Service Specifications

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