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Added 11 mins ago
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Licensed Diesel Truck Technician/Mechanic I
Penske
Winnipeg, MB
- Full-time
…trailer equipment. This position demands a specialist in the field that will perform duties with little or no supervision and in a timely and efficient manner. Other exciting projects and…
Added 11 mins ago
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Lease Sales Representative
Penske
Winnipeg, MB
- Full-time
…strategic partnerships and revenue growth. As a Lease Sales Representative, you'll own your territory, while operating with a high level of self-motivation and personal responsibility for…
Added 11 mins ago
P
Licensed Diesel Truck Technician Mechanic I
Penske
Boucherville, QC
- Full-time
…trailer equipment. This position demands a specialist in the field that will perform duties with little or no supervision and in a timely and efficient manner. Other exciting projects and…
Added 11 mins ago
P
Licensed Diesel Truck Technician/Mechanic I
Penske
Saskatoon, SK
- Full-time
…trailer equipment. This position demands a specialist in the field that will perform duties with little or no supervision and in a timely and efficient manner. Other exciting projects and…
Added 11 mins ago
P
Licensed Diesel Truck Technician/Mechanic I
Penske
Oshawa, ON
- Full-time
…trailer equipment. This position demands a specialist in the field that will perform duties with little or no supervision and in a timely and efficient manner. Other exciting projects and…
Added 11 mins ago
P
Licensed Diesel Truck Technician/Mechanic I
Penske
Edmonton, AB
- Full-time
…trailer equipment. This position demands a specialist in the field that will perform duties with little or no supervision and in a timely and efficient manner. Other exciting projects and…
Added 11 mins ago
P
Fleet Maintenance Fueler Washer
Penske
Quebec, QC
- Full-time
…excellent opportunity to start a career in the heavy duty mechanic field. A large number of our Fleet Maintenance Fueler Washers have continued their career as Mechanic/Technicians. We…
Added 11 mins ago
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Fleet Maintenance Fueler Washer
Penske
Balzac, AB
- Full-time
…excellent opportunity to start a career in the heavy duty mechanic field. A large number of our Fleet Maintenance Fueler Washers have continued their career as Mechanic/Technicians. We…
Added 2 hours ago
CC
Student, Health Physicist
Cameco Corporation
Saskatoon, SK
- Full-time
…create a culture where inclusion is the goal, and a diverse and representative workforce is our measure of success. Cameco is committed to providing an inclusive selection process, free…
Added 2 hours ago
H
Manager Medical Device Reprocessing Saskatoon City Hospital
HealthCareersInSask.ca
Saskatoon, SK
- Full-time
Undergraduate degree or diploma in a health related field
Added 2 hours ago
H
Medical Laboratory Technologist I
HealthCareersInSask.ca
Prince Albert, SK
- Full-time
Licensed & registered by CMLPSK in applicable field(s) of practice
Added 2 hours ago
CC
Student, Geological
Cameco Corporation
Saskatoon, SK
- Full-time
…create a culture where inclusion is the goal, and a diverse and representative workforce is our measure of success. Cameco is committed to providing an inclusive selection process, free…
Added 2 hours ago
CC
Student, Exploration Geology
Cameco Corporation
Saskatoon, SK
- Full-time
…create a culture where inclusion is the goal, and a diverse and representative workforce is our measure of success. Cameco is committed to providing an inclusive selection process, free…
Added 2 hours ago
CC
Student, Construction Engineering
Cameco Corporation
SK · Saskatchewan, Canada
- Contract
…create a culture where inclusion is the goal, and a diverse and representative workforce is our measure of success. Cameco is committed to providing an inclusive selection process, free…
Added 2 hours ago
CC
Student, Geophysics
Cameco Corporation
Saskatoon, SK
- Full-time
…create a culture where inclusion is the goal, and a diverse and representative workforce is our measure of success. Cameco is committed to providing an inclusive selection process, free…
Added 2 hours ago
CC
Student, Geo-Environmental
Cameco Corporation
Saskatoon, SK
- Full-time
…create a culture where inclusion is the goal, and a diverse and representative workforce is our measure of success. Cameco is committed to providing an inclusive selection process, free…
Added 2 hours ago
CC
Student, Business Systems Automation
Cameco Corporation
Saskatoon, SK
- Full-time
…create a culture where inclusion is the goal, and a diverse and representative workforce is our measure of success. Cameco is committed to providing an inclusive selection process, free…
Added 2 hours ago
CC
Student, Engineer Operational Technology
Cameco Corporation
Saskatoon, SK
- Full-time
…create a culture where inclusion is the goal, and a diverse and representative workforce is our measure of success. Cameco is committed to providing an inclusive selection process, free…
Added 2 hours ago
CC
Student, Environmental Assistant
Cameco Corporation
Saskatoon, SK
- Full-time
…create a culture where inclusion is the goal, and a diverse and representative workforce is our measure of success. Cameco is committed to providing an inclusive selection process, free…
Added 2 hours ago
CC
Student, Process Engineering
Cameco Corporation
Saskatoon, SK
- Full-time
…create a culture where inclusion is the goal, and a diverse and representative workforce is our measure of success. Cameco is committed to providing an inclusive selection process, free…
Added 3 hours ago
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Personal Finance Advisor
Desjardins
Repentigny, QC · Terrebonne, QC
- Full-time
Stay up-to-date on the financial services industry, market trends and best practices in your field.
Added 3 hours ago
Project Coordinator Capital Planning
Winnipeg Regional Health Authority
Brandon, MB
…electrical building systems, assigned to the Capital Planning Services…
Added 4 hours ago
AG
Field Representative - Alcoholic Beverages
Acosta Group
Toronto, ON · Etobicoke, ON
- Full-time
…ActionLink, CORE Foodservice, CROSSMARK, Mosaic, Premium Retail Services, and Product Connections. Together, we connect consumers with the brands they love through omnichannel selling,…
Added 5 hours ago
CW
Facility Solutions Manager, full time
City Wide Facility Solutions
Vancouver, BC
- $55,000 to $80,000 CAD / year
- Full-time
…is an outside, B2B account management position that provides field support including - training, guidance with starting new clients, inspections of Contractor performance and compliance…
Added 5 hours ago
CW
Facility Solutions Manager, full time
City Wide Facility Solutions
Burnaby, BC
- $55,000 to $80,000 CAD / year
- Full-time
…is an outside, B2B account management position that provides field support including - training, guidance with starting new clients, inspections of Contractor performance and compliance…

City Wide Facility Solutions

Facility Solutions Manager, full time

Vancouver, BC, Canada

$55,000 to $80,000 CAD / year · Full-time

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Job details

Pay: $55,000 to $80,000 CAD / year
Job type: Full-time
Apply by: May 3, 2027
Posting language: English
Posted: Nov 4, 2026

Original job description

Are you excellent at managing and retaining B2B accounts? Do you also have strong selling skills for increasing sales within an account? If you answered yes, consider this opportunity with City Wide!

City Wide Facility Solutions Vancouver is actively seeking a Facility Solutions Manager (FSM) for our Burnaby office.

The Facility Solutions Manager is responsible for the business operations of an assigned client contracted service area. This is an outside, B2B account management position that provides field support including - training, guidance with starting new clients, inspections of Contractor performance and compliance with client requirements, trouble-shooting customer requests/complaints, coordinating site visits, and developing long-term relationships with clients and Contractors. Additional responsibilities include negotiating contracts, procuring supplies from clients, and ensuring high client satisfaction.

What You Will Do...

Manage all aspects of assigned client relationships, including client retention, expansion, and diversification of City Wide building solutions and/or products
Formulate and manage an effective service strategy and schedule tailored to each client
Negotiate and enter into agreements with clients for additional services - search and supply parts and materials, determine pricing, staffing, and logistics
Manage all Contractor relationships including - Interview and hire, negotiate pricing and other contract terms, manage agreements, develop service specifications, client compliance, verify Contractor compliance, and remove/replace Contractors as necessary, coordinating and control work completion. Inspection regular and one-time jobs.
Ensure a standard of excellence in quality and client satisfaction, through detailed quality control inspections of client sites and consistent follow-through with all promises to clients
Supervise and direct Night Managers; ensure the client's strategy is executed and all services are performed correctly
Promote the sale of, procure, and monitor supplies for clients
Effectively communicate all client issues with Contractors and the Director of Operations (or owner); promptly address any client issues or problems that arise
Use City Wide's CRM to perform client inspections, adding extra charges, NM routing, etc
Schedule each non-routine activity in client facilities using Outlook
Update and keep current all Building Information Sheets (BIS), FSM Summary Sheets, and Exhibit A's. Ensure MSDS sheets for each client serviced in janitor closets are complete, accurate, and that all items are properly labeled
Notify Sales Executives of potential accounts in your territory, especially new construction
Develop and implement a plan with the Director of Operations and the Night Managers to resolve any client complaints or deficiencies in service and actively monitor compliance
Approve Night Managers and/or Service Representative's pay sheets; ensure accuracy
Assist Accounting in collecting clients' past due invoices and payment invoices for Contractors
Maintain updated route sheets, key/alarm sheets, and monthly planner for each client

Requirements

2+ years outside B2B account management experience, building maintenance or facility management preferred but not required
2+ years track record of success in a client retention role, with goals and metrics to support
Highly detail-oriented and excellent follow-through on commitments
Positive and outgoing personality; great at building relationships
Strong planning and organizational skills, detail-oriented and multitasking
Must have a proactive approach, be innovative, and strive for continuous process improvement
Excellent verbal and strong written English communication skills
Proficient in Microsoft Office and knowledge of CRM database
Proficiency in using a smartphone and laptop
Ability to travel on a daily or nightly basis to client locations locally
Ability to work within a flexible schedule.
Valid BC's Driver's License and a vehicle.
The candidate will be able to handle on-call emergencies
Strong technical skills in maintenance & repair, diagnosing & troubleshooting, building/facilities systems

Compensation: $25 per hour + commission

Benefits

$300 per month car allowance.

More on City Wide...

City Wide Facility Solutions is a fast-growing company with over 100 franchise locations across Canada and the U.S. Founded in 1961, City Wide Facility Solutions is the largest management company in the building maintenance industry. We have over 60 years in the business and continue to experience high growth and profitability across our franchise businesses. Our culture supports the company's Mission to create a Ripple Effect by positively impacting the people and communities they serve. Read more about City Wide at www.gocitywide.com/Vancouver.

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More about this job

Responsibilities

Manage and grow client relationships for assigned facility service accounts, including retention, additional service sales, contract negotiations, and coordination of contractors and supplies. Conduct site inspections, resolve service issues, supervise night managers, maintain client and operational records, and support billing and collections.

Requirements

Requires at least two years of outside B2B account management experience and a proven record of client retention; facility management or building maintenance experience is preferred. Candidates need strong communication, organization, relationship-building, and troubleshooting skills, Microsoft Office and CRM proficiency, a valid BC driver's license and vehicle, and the ability to travel locally and work a flexible schedule.

Skills

B2B Account Management
Client Retention
Sales and Account Expansion
Contract Negotiation
Contractor Management
Facility Management
Building Maintenance
Quality Inspections
Customer Service
Relationship Building
Planning and Organization
Written and Verbal Communication
Microsoft Office
CRM Database Management
Troubleshooting
Process Improvement

Benefits

Car Allowance

Visa sponsorship

Not detected in the job text

Keywords

B2B Account Management
Client Retention
Facility Management
Building Maintenance
Contract Negotiation
Contractor Management
Client Inspections
Quality Control
Customer Complaints
Service Scheduling
Sales
Supplies Procurement
Microsoft Office
CRM
Outlook
Building Information Sheets
MSDS
Route Sheets
Key and Alarm Sheets
Invoice Collections
Maintenance and Repair
Troubleshooting
Night Managers
Client Compliance
Service Specifications

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