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Added 13 mins ago
NE
Sales Operations Analyst
Nexus Energy
Toronto, ON
- Contract
We’re seeking an individual with strong operational and data analysis skills to support our Deal Origination team. In this role, you’ll analyze data, assess client needs, prepare proposals,…
Added 14 mins ago
TC
Senior DevSecOps and Application Security SME
ThirdEye CyberSecurity
Regina, SK
- Contract
Work with application owners and developers to pilot the controls, validate developer workflows, resolve implementation issues, and support application onboarding.
Added 14 mins ago
TS
Direct Support Worker – Warming Centre
The Salvation Army in Canada
Prince Albert, SK
- Part-time
…necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging…
Added 14 mins ago
TS
Team Lead Warming Center– Direct Support Worker
The Salvation Army in Canada
Prince Albert, SK
- Full-time
…necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging…
Added 29 mins ago
W
Senior Structural Engineer (Sudbury)
WSP
Mississauga, ON
- Full-time
Resolve complex field issues, perform senior technical reviews, mentor engineers and designers, and support proposals, estimates, and client relationships.
Added 29 mins ago
W
Senior Project Manager - Mining Consulting (Sudbury)
WSP
Fredericton, NB
- Full-time
Experience across the EPC/EPCM project lifecycle, with strong exposure to studies, detailed engineering, and field or construction support.
Added 29 mins ago
W
IT Administrator
Worley
Calgary, AB
- Full-time
…exciting career opportunities in fabrication, modularization, field installation, and professional support services. Our teams support some of the world's most complex industrial projects,…
Added 29 mins ago
Q
GPU Design Verification Engineer
Qualcomm
Markham, ON
- Full-time
Applying independent creative thought to troubleshoot technical problems or deal with novel circumstances.
Added 44 mins ago
CW
B2B Sales Executive
City Wide Facility Solutions
Vancouver, BC
- $50,000 to $100,000 CAD / year
- Full-time
Proactively generate new business through cold calling, field visits, and appointment setting
Added 44 mins ago
CW
Facility Solutions Manager, full time
City Wide Facility Solutions
Vancouver, BC
- $55,000 to $80,000 CAD / year
- Full-time
…is an outside, B2B account management position that provides field support including - training, guidance with starting new clients, inspections of Contractor performance and compliance…
Added 44 mins ago
CW
Facility Solutions Manager, full time
City Wide Facility Solutions
Burnaby, BC
- $55,000 to $80,000 CAD / year
- Full-time
…is an outside, B2B account management position that provides field support including - training, guidance with starting new clients, inspections of Contractor performance and compliance…
Added 44 mins ago
CW
Account Representative / Account Manager / Project Manager
City Wide Facility Solutions
Burnaby, BC
- $55,000 to $80,000 CAD / year
- Full-time
Comfortable working independently in the field and collaborating with a team
Added 44 mins ago
CW
B2B Sales Executive
City Wide Facility Solutions
Coquitlam, BC
- $50,000 to $100,000 CAD / year
- Full-time
Proactively generate new business through cold calling, field visits, and appointment setting
Added 44 mins ago
CW
B2B Sales Executive
City Wide Facility Solutions
Burnaby, BC
- $50,000 to $100,000 CAD / year
- Full-time
Proactively generate new business through cold calling, field visits, and appointment setting
Added 44 mins ago
Electrical Engineer-in-Training (Sudbury)
WSP
Mississauga, ON
Compile technical data, vendor information, reports, specifications, and design documentation that support clear project decisions.
Added 44 mins ago
Intermediate Electrical Engineer (Sudbury)
WSP
Mississauga, ON
…exposure to projects from studies and calculations through field support and…
Added 44 mins ago
Senior Electrical Engineer (Sudbury)
WSP
Mississauga, ON
Support field investigations, brownfield upgrades, requests for information, equipment reviews, construction and commissioning issues, senior technical reviews, mentoring, proposals, and…
Added 44 mins ago
Structural Engineer-in-Training (Sudbury)
WSP
Mississauga, ON
…assignments with strong mentorship and exposure to office and field work. You will contribute to design packages, learn how facilities come together across disciplines, and build the…
Added 44 mins ago
Intermediate Structural Engineer (Sudbury)
WSP
Mississauga, ON
Support condition assessments, field investigations, site measurements, and renovation or brownfield designs that respond to operating realities.
Added 44 mins ago
A
Chef de projet entrée en service / Entry Into Service Project Manager
Airbus
Mirabel, QC · Montreal, QC
- Full-time
Transférez le compte au directeur du support client par le biais d'un transfert de projet propre et d'un support pendant une période de transition convenue.
Added 59 mins ago
A
Discovery Program - Power Reliability
ABB
QC · Saint-Laurent, Quebec
- Full-time
…our business. Participants will rotate through our Testing, Field Service, and Engineering departments, developing technical skills, business acumen, and industry knowledge in a busy…
Added 1 hour ago
YU
Postdoctoral Researcher
York University
Toronto, ON
- Full-time
Build robust computational pipelines and support model development, evaluation, and deployment
Added 1 hour ago
DC
Field Technician & Claims Inspector
Driftless Claims & Restoration
Field, BC
- Full-time
At Driftless Claims & Restoration, we’re seeking a unique Field Technician & Claims Inspector who treats every job site like a hands-on puzzle. In this role, you’ll serve as our eyes, ears,…
Added 1 hour ago
W
Senior Mechanical Engineer, Material Handling (Sudbury)
WSP
Sudbury, ON
- Full-time
Provide field engineering, installation, commissioning, and troubleshooting support while mentoring engineers and designers and contributing to planning, proposals, estimates, and client…
Added 1 hour ago
OT
Support Engineer I
Opti9 Technologies
Ottawa, ON
- $55,000 to $60,000 CAD / year
- Full-time
What would you do? As a Support Engineer I for Opti9, you'll be the first point of contact for customers experiencing technical issues. You'll troubleshoot basic problems, provide clear…

City Wide Facility Solutions

Facility Solutions Manager, full time

Vancouver, BC, Canada

$55,000 to $80,000 CAD / year · Full-time

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Job details

Pay: $55,000 to $80,000 CAD / year
Job type: Full-time
Apply by: May 3, 2027
Posting language: English
Posted: Nov 4, 2026

Original job description

Are you excellent at managing and retaining B2B accounts? Do you also have strong selling skills for increasing sales within an account? If you answered yes, consider this opportunity with City Wide!

City Wide Facility Solutions Vancouver is actively seeking a Facility Solutions Manager (FSM) for our Burnaby office.

The Facility Solutions Manager is responsible for the business operations of an assigned client contracted service area. This is an outside, B2B account management position that provides field support including - training, guidance with starting new clients, inspections of Contractor performance and compliance with client requirements, trouble-shooting customer requests/complaints, coordinating site visits, and developing long-term relationships with clients and Contractors. Additional responsibilities include negotiating contracts, procuring supplies from clients, and ensuring high client satisfaction.

What You Will Do...

Manage all aspects of assigned client relationships, including client retention, expansion, and diversification of City Wide building solutions and/or products
Formulate and manage an effective service strategy and schedule tailored to each client
Negotiate and enter into agreements with clients for additional services - search and supply parts and materials, determine pricing, staffing, and logistics
Manage all Contractor relationships including - Interview and hire, negotiate pricing and other contract terms, manage agreements, develop service specifications, client compliance, verify Contractor compliance, and remove/replace Contractors as necessary, coordinating and control work completion. Inspection regular and one-time jobs.
Ensure a standard of excellence in quality and client satisfaction, through detailed quality control inspections of client sites and consistent follow-through with all promises to clients
Supervise and direct Night Managers; ensure the client's strategy is executed and all services are performed correctly
Promote the sale of, procure, and monitor supplies for clients
Effectively communicate all client issues with Contractors and the Director of Operations (or owner); promptly address any client issues or problems that arise
Use City Wide's CRM to perform client inspections, adding extra charges, NM routing, etc
Schedule each non-routine activity in client facilities using Outlook
Update and keep current all Building Information Sheets (BIS), FSM Summary Sheets, and Exhibit A's. Ensure MSDS sheets for each client serviced in janitor closets are complete, accurate, and that all items are properly labeled
Notify Sales Executives of potential accounts in your territory, especially new construction
Develop and implement a plan with the Director of Operations and the Night Managers to resolve any client complaints or deficiencies in service and actively monitor compliance
Approve Night Managers and/or Service Representative's pay sheets; ensure accuracy
Assist Accounting in collecting clients' past due invoices and payment invoices for Contractors
Maintain updated route sheets, key/alarm sheets, and monthly planner for each client

Requirements

2+ years outside B2B account management experience, building maintenance or facility management preferred but not required
2+ years track record of success in a client retention role, with goals and metrics to support
Highly detail-oriented and excellent follow-through on commitments
Positive and outgoing personality; great at building relationships
Strong planning and organizational skills, detail-oriented and multitasking
Must have a proactive approach, be innovative, and strive for continuous process improvement
Excellent verbal and strong written English communication skills
Proficient in Microsoft Office and knowledge of CRM database
Proficiency in using a smartphone and laptop
Ability to travel on a daily or nightly basis to client locations locally
Ability to work within a flexible schedule.
Valid BC's Driver's License and a vehicle.
The candidate will be able to handle on-call emergencies
Strong technical skills in maintenance & repair, diagnosing & troubleshooting, building/facilities systems

Compensation: $25 per hour + commission

Benefits

$300 per month car allowance.

More on City Wide...

City Wide Facility Solutions is a fast-growing company with over 100 franchise locations across Canada and the U.S. Founded in 1961, City Wide Facility Solutions is the largest management company in the building maintenance industry. We have over 60 years in the business and continue to experience high growth and profitability across our franchise businesses. Our culture supports the company's Mission to create a Ripple Effect by positively impacting the people and communities they serve. Read more about City Wide at www.gocitywide.com/Vancouver.

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More about this job

Responsibilities

Manage and grow client relationships for assigned facility service accounts, including retention, additional service sales, contract negotiations, and coordination of contractors and supplies. Conduct site inspections, resolve service issues, supervise night managers, maintain client and operational records, and support billing and collections.

Requirements

Requires at least two years of outside B2B account management experience and a proven record of client retention; facility management or building maintenance experience is preferred. Candidates need strong communication, organization, relationship-building, and troubleshooting skills, Microsoft Office and CRM proficiency, a valid BC driver's license and vehicle, and the ability to travel locally and work a flexible schedule.

Skills

B2B Account Management
Client Retention
Sales and Account Expansion
Contract Negotiation
Contractor Management
Facility Management
Building Maintenance
Quality Inspections
Customer Service
Relationship Building
Planning and Organization
Written and Verbal Communication
Microsoft Office
CRM Database Management
Troubleshooting
Process Improvement

Benefits

Car Allowance

Visa sponsorship

Not detected in the job text

Keywords

B2B Account Management
Client Retention
Facility Management
Building Maintenance
Contract Negotiation
Contractor Management
Client Inspections
Quality Control
Customer Complaints
Service Scheduling
Sales
Supplies Procurement
Microsoft Office
CRM
Outlook
Building Information Sheets
MSDS
Route Sheets
Key and Alarm Sheets
Invoice Collections
Maintenance and Repair
Troubleshooting
Night Managers
Client Compliance
Service Specifications

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