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Added 12 mins ago
Advisor, Strategic Procurement
Regional Municipality of Wood Buffalo
Fort McMurray, AB
From IT and Accounting to Asset Management and Taxation, our Corporate Services Division supports the entire municipality. This division ensures we remain fiscally responsible,…
Added 12 mins ago
Administrative Assistant
Regional Municipality of Wood Buffalo
Fort McMurray, AB
Ensure inquiries are appropriately handled on behalf of the Manager; provide accurate information upon requests and enquiries; exercise sound judgement and maintain…
Added 12 mins ago
Coordinator, Compensation
Regional Municipality of Wood Buffalo
Fort McMurray, AB
Departmental Coordination: Develops and revises job descriptions in collaboration with departmental management to align with organization requirements. Coordinates processes for job…
Added 12 mins ago
LH
Care Coordinator
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Calgary, AB
- Part-time
…Canada’s premier, largest, and most comprehensive healthcare management organization. We believe when you move better, you feel better. This is at the heart of everything we do, and we are…
Added 12 mins ago
WC
(CAN) Health and Beauty Team Associate
Walmart Canada
North Bay, ON
- Contract
Resolves customer issues and refers concerns to management where appropriate.
Added 12 mins ago
D
Expression of Interest - Sales Development Representative (Toronto)
Darktrace
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- Full-time
Articulating the value proposition and helping the customer understand how it will improve their business’s information security.
Added 28 mins ago
RB
Senior Manager, AI Engineering (AML &Fraud)
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Vancouver, BC
- Full-time
The Senior Manager, AI Engineering (AML &Fraud) will lead a team delivering engineering solutions for fraud and AML capabilities across global groups. The role combines hands-on technical…
Added 28 mins ago
AN
Addiction Counsellor (Full-Time Temporary Leave Coverage until incumbent returns)
A New Tomorrow Treatment Solutions Ltd.
Kamloops, BC
- Full-time
Reporting to the Manager of Clinical Services, the Addiction Counsellor, is responsible for providing individual counselling, group therapy facilitation, and psychoeducational groups using…
Added 28 mins ago
AN
Registered Psychiatric Nurse (RPN) - Full-Time
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Kamloops, BC
- Full-time
Reporting to the Integrated Care Services Manager, the nurse is responsible for collaborating on assessments including intake and implementation of service users care plan. The nurse is…
Added 28 mins ago
AN
Licensed Practical Nurse (LPN) - Casual
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Kamloops, BC
- Part-time
Reporting to the Integrated Care Services Manager, the nurse is responsible for collaborating on assessments including intake and implementation of service users care plan. The nurse is…
Added 28 mins ago
AN
Addictions Worker - Casual
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- Full-time
Reporting to the Lead Addictions Worker & Manager of Support Services, the Addictions Worker is responsible for engaging in therapeutic practices within their scope of practice. The…
Added 28 mins ago
AN
Registered Nurse (RN) - Casual
A New Tomorrow Treatment Solutions Ltd.
Kamloops, BC
- Part-time
Reporting to the Integrated Care Services Manager, the nurse is responsible for collaborating on assessments including intake and implementation of service users care plan. The nurse is…
Added 28 mins ago
AN
Registered Nurse (RN) - Full-Time
A New Tomorrow Treatment Solutions Ltd.
Kamloops, BC
- Full-time
Reporting to the Integrated Care Services Manager, the nurse is responsible for collaborating on assessments including intake and implementation of service users care plan. The nurse is…
Added 28 mins ago
AN
Licensed Practical Nurse (LPN) - Full-Time
A New Tomorrow Treatment Solutions Ltd.
Kamloops, BC
- Full-time
Reporting to the Integrated Care Services Manager, the nurse is responsible for collaborating on assessments including intake and implementation of service users care plan. The nurse is…
Added 28 mins ago
AN
Registered Psychiatric Nurse (RPN) - Casual
A New Tomorrow Treatment Solutions Ltd.
Kamloops, BC
- Part-time
Reporting to the Integrated Care Services Manager, the nurse is responsible for collaborating on assessments including intake and implementation of service users care plan. The nurse is…
Added 28 mins ago
TH
Loss Prevention Specialist Full Time- 6 Month Contract (WHITBY NORTH)
The Home Depot
Whitby, ON
- Full-time
(Market Asset Protection Manager) on internal and external investigations and
Added 28 mins ago
TH
Hardware Sales Associate Part Time - 7226 Parry Sound
The Home Depot
Parry Sound, ON
- Part-time
…have an emphasis on department and product knowledge, provide information on product features and are familiar with related items in order to sell an entire project. Associates in this…
Added 28 mins ago
J
Senior Manager, Credit Risk
Jobber
Remote, Canada
- Full-time
- Remote
Do you think differently about risk? Are you excited by the idea of building credit risk management from the ground up, AI-native, rather than bolting AI onto an old playbook?
Added 28 mins ago
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Supervisor of Cultural Services
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- Full-time
Senior Manager of Cultural Services and Development
Added 28 mins ago
CC
Retail Shift Leader
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- Full-time
Provide assistance to store management in supervising and facilitating the daily operations of the store
Added 28 mins ago
O&
Cook - The Joneses
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- Full-time
Perform delegated tasks from Sous Chef, Chef and/or General Manager
Added 28 mins ago
LH
Care Coordinator
Lifemark Health Group
Langley (District), BC · Langley, BC
- $19 to $25 CAD / hour
- Temporary
…Canada’s premier, largest, and most comprehensive healthcare management organization. We believe when you move better, you feel better. This is at the heart of everything we do, and we are…
Added 28 mins ago
WC
(CAN) Customer Service Manager
Walmart Canada
Smiths Falls, ON
- $15 CAD / hour
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 28 mins ago
CC
Data Engineer
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- Full-time
Reporting to the Senior Manager, Data Engineering & Services, the Data Engineer is involved in designing, developing, maintaining and optimizing data platform services, meta-data driven…
Added 28 mins ago
CO
Human Resources Generalist
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Collaborate with payroll to verify employment information, calculate and process employee salary changes, and ensure accurate and timely payroll administration.

City Wide Facility Solutions

Facility Solutions Manager, full time

Vancouver, BC, Canada

$55,000 to $80,000 CAD / year · Full-time

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Job details

Pay: $55,000 to $80,000 CAD / year
Job type: Full-time
Apply by: May 3, 2027
Posting language: English
Posted: Nov 4, 2026

Original job description

Are you excellent at managing and retaining B2B accounts? Do you also have strong selling skills for increasing sales within an account? If you answered yes, consider this opportunity with City Wide!

City Wide Facility Solutions Vancouver is actively seeking a Facility Solutions Manager (FSM) for our Burnaby office.

The Facility Solutions Manager is responsible for the business operations of an assigned client contracted service area. This is an outside, B2B account management position that provides field support including - training, guidance with starting new clients, inspections of Contractor performance and compliance with client requirements, trouble-shooting customer requests/complaints, coordinating site visits, and developing long-term relationships with clients and Contractors. Additional responsibilities include negotiating contracts, procuring supplies from clients, and ensuring high client satisfaction.

What You Will Do...

Manage all aspects of assigned client relationships, including client retention, expansion, and diversification of City Wide building solutions and/or products
Formulate and manage an effective service strategy and schedule tailored to each client
Negotiate and enter into agreements with clients for additional services - search and supply parts and materials, determine pricing, staffing, and logistics
Manage all Contractor relationships including - Interview and hire, negotiate pricing and other contract terms, manage agreements, develop service specifications, client compliance, verify Contractor compliance, and remove/replace Contractors as necessary, coordinating and control work completion. Inspection regular and one-time jobs.
Ensure a standard of excellence in quality and client satisfaction, through detailed quality control inspections of client sites and consistent follow-through with all promises to clients
Supervise and direct Night Managers; ensure the client's strategy is executed and all services are performed correctly
Promote the sale of, procure, and monitor supplies for clients
Effectively communicate all client issues with Contractors and the Director of Operations (or owner); promptly address any client issues or problems that arise
Use City Wide's CRM to perform client inspections, adding extra charges, NM routing, etc
Schedule each non-routine activity in client facilities using Outlook
Update and keep current all Building Information Sheets (BIS), FSM Summary Sheets, and Exhibit A's. Ensure MSDS sheets for each client serviced in janitor closets are complete, accurate, and that all items are properly labeled
Notify Sales Executives of potential accounts in your territory, especially new construction
Develop and implement a plan with the Director of Operations and the Night Managers to resolve any client complaints or deficiencies in service and actively monitor compliance
Approve Night Managers and/or Service Representative's pay sheets; ensure accuracy
Assist Accounting in collecting clients' past due invoices and payment invoices for Contractors
Maintain updated route sheets, key/alarm sheets, and monthly planner for each client

Requirements

2+ years outside B2B account management experience, building maintenance or facility management preferred but not required
2+ years track record of success in a client retention role, with goals and metrics to support
Highly detail-oriented and excellent follow-through on commitments
Positive and outgoing personality; great at building relationships
Strong planning and organizational skills, detail-oriented and multitasking
Must have a proactive approach, be innovative, and strive for continuous process improvement
Excellent verbal and strong written English communication skills
Proficient in Microsoft Office and knowledge of CRM database
Proficiency in using a smartphone and laptop
Ability to travel on a daily or nightly basis to client locations locally
Ability to work within a flexible schedule.
Valid BC's Driver's License and a vehicle.
The candidate will be able to handle on-call emergencies
Strong technical skills in maintenance & repair, diagnosing & troubleshooting, building/facilities systems

Compensation: $25 per hour + commission

Benefits

$300 per month car allowance.

More on City Wide...

City Wide Facility Solutions is a fast-growing company with over 100 franchise locations across Canada and the U.S. Founded in 1961, City Wide Facility Solutions is the largest management company in the building maintenance industry. We have over 60 years in the business and continue to experience high growth and profitability across our franchise businesses. Our culture supports the company's Mission to create a Ripple Effect by positively impacting the people and communities they serve. Read more about City Wide at www.gocitywide.com/Vancouver.

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More about this job

Responsibilities

Manage and grow client relationships for assigned facility service accounts, including retention, additional service sales, contract negotiations, and coordination of contractors and supplies. Conduct site inspections, resolve service issues, supervise night managers, maintain client and operational records, and support billing and collections.

Requirements

Requires at least two years of outside B2B account management experience and a proven record of client retention; facility management or building maintenance experience is preferred. Candidates need strong communication, organization, relationship-building, and troubleshooting skills, Microsoft Office and CRM proficiency, a valid BC driver's license and vehicle, and the ability to travel locally and work a flexible schedule.

Skills

B2B Account Management
Client Retention
Sales and Account Expansion
Contract Negotiation
Contractor Management
Facility Management
Building Maintenance
Quality Inspections
Customer Service
Relationship Building
Planning and Organization
Written and Verbal Communication
Microsoft Office
CRM Database Management
Troubleshooting
Process Improvement

Benefits

Car Allowance

Visa sponsorship

Not detected in the job text

Keywords

B2B Account Management
Client Retention
Facility Management
Building Maintenance
Contract Negotiation
Contractor Management
Client Inspections
Quality Control
Customer Complaints
Service Scheduling
Sales
Supplies Procurement
Microsoft Office
CRM
Outlook
Building Information Sheets
MSDS
Route Sheets
Key and Alarm Sheets
Invoice Collections
Maintenance and Repair
Troubleshooting
Night Managers
Client Compliance
Service Specifications

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