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Added 22 mins ago
AG
Senior Building Operator, Commercial
Aquilini Group
Vancouver, BC
- Full-time
Reporting to the Property Manager, the Senior Building Operator, Commercial is responsible for leading the day-to-day operations and maintenance across a diverse commercial portfolio of…
Added 22 mins ago
Pharmacist
Bayshore
Markham, ON
Under the supervision of the Pharmacy Operations Manager and/or Pharmacy Operations Supervisor, performs all duties necessary to provide for the efficient daily operation of the pharmacy,…
Added 24 mins ago
TO
Senior Contract Analyst
Tundra Oil & Gas
Calgary, AB
- Contract
Tundra is excited to announce an opportunity for a Senior Contracts Analyst based out of our Calgary office.
Added 24 mins ago
MC
Finance Accounting Manager
Musqueam Capital Corp.
Vancouver, BC
- Full-time
…responsible for the development of Musqueam’s lands, acts as an asset manager for Musqueam’s existing real estate holdings, and creates economic opportunity through business…
Added 24 mins ago
LH
Manager, Vocational Services
Lifemark Health Group
AB · Alberta, Canada
- Full-time
The Manager, Vocational Services is responsible for the leadership, oversight, and performance of government-funded employment and vocational programs across Canada. This role ensures…
Added 24 mins ago
AC
Project Engineer
Atlas Copco Group
Montreal, QC
- Full-time
…be part of our Engineering team reporting to the Engineering Manager. In this role, your mission is to be the leader of technical projects Canada-wide from start to finish. Using your…
Added 24 mins ago
AI
Account Manager
Axis Insurance
Calgary, AB
- Full-time
As an Account Manager, a typical day might include:
Added 24 mins ago
CO
Supervisor, Construction
City of Kingston
Kingston, ON
- $93,699.63 to $117,115 CAD / year
- Full-time
Reporting to the Manager, Construction, the Construction Supervisor provides technical, contractual and supervisory leadership for the delivery of municipal capital construction projects.…
Added 24 mins ago
AC
Project Engineer
Atlas Copco Group
Mississauga, ON
- Full-time
…be part of our Engineering team reporting to the Engineering Manager. In this role, your mission is to be the leader of technical projects Canada-wide from start to finish. Using your…
Added 24 mins ago
G
Manager, Global Benefits
Geotab
Waterloo, ON
- Full-time
We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Manager, Global Benefits who will lead the design, strategy, and…
Added 24 mins ago
G
Manager, Global Benefits
Geotab
Toronto, ON
- Full-time
We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Manager, Global Benefits who will lead the design, strategy, and…
Added 24 mins ago
G
Manager, Global Benefits
Geotab
Oakville, ON
- Full-time
We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Manager, Global Benefits who will lead the design, strategy, and…
Added 24 mins ago
FG
Roofing Project Manager
Flynn Group of Companies
Mississauga, ON
- $90,000 to $110,000 CAD / year
- Full-time
Flynn Group of Companies is seeking a Roofing Project Manager to join our Mississauga branch. This opportunity is ideal for a project management professional with commercial roofing…
Added 25 mins ago
Technical Library Manager
Calm Air Human Resources
Winnipeg, MB
…Library for the Maintenance Department, assists the Training Manager with records updates, and manages the Maintenance Department's various software users. Ensure the upkeep of maintenance…
Added 25 mins ago
FH
Client Services Assistant, Home Health - Community South Fraser
Fraser Health
White Rock, BC
- Full-time
Coordinates financial, administrative and contract aspects of client services and care management under the direction of the Manager, Clinical Services or assigned clinical staff.
Added 25 mins ago
BC
Development Associate, Residential Real Estate Development
Broccolini Construction Inc.
Toronto, ON
- Full-time
…residential projects. You will work closely with the Development Manager and cross-functional teams to drive projects from the initial concept stage through to completion. Depending on your…
Added 25 mins ago
B
Civil Design Coordinator
Beedie
Burnaby, BC
- Full-time
…closely with the Director, Civil Design and Senior Development Manager across the full development lifecycle. The role offers hands-on exposure to everything from evaluating new land…
Added 25 mins ago
FG
Roofing Project Manager
Flynn Group of Companies
Mississauga, ON
- Full-time
Flynn Group of Companies is seeking a Roofing Project Manager to join our Mississauga branch. This opportunity is ideal for a project management professional with commercial roofing…
Added 25 mins ago
V
Operations Supervisor, Grey Bruce Student Transportation
Voyago
Hanover, ON
- $59,000 to $63,000 CAD / year
- Full-time
Reporting directly to the Operations Manager, the Supervisor is responsible for overseeing the daily operations of all Student Transportation-related operations in assigned areas.
Added 26 mins ago
R|
Project Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Contract
The Centre for Precision Psychiatry – Quebec (CPPQ) is seeking a project manager for our large-scale longitudinal mental health research project across three clinical research sites,…
Added 26 mins ago
R|
Clinical Research Coordinator - Regulatory Affairs (CIM)
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Under the supervision of the Manager, Clinical Research Administration Centre for Innovative Medicine (CIM), the incumbent is responsible for supporting the submission of clinical research…
Added 26 mins ago
TO
Operations Supervisor, Grey Bruce Student Transportation
Transdev Ontario Manitoba
Hanover, ON
- $59,000 to $63,000 CAD / year
- Full-time
Reporting directly to the Operations Manager, the Supervisor is responsible for overseeing the daily operations of all Student Transportation-related operations in assigned areas.
Added 26 mins ago
KH
Development Officer, Signature Events & Partnerships
Kids Help Phone
Toronto, ON
- $64,000 to $68,000 CAD / year
- Full-time
Reporting to the Manager, Signature Events & Partnerships, the Development Officer serves as the project management lead in the planning, coordination, and execution of Kids Help Phone's…
Added 26 mins ago
PC
Manager Retail Technology Projects / Gestionnaire des projets de technologies de vente au détail
Parkland Corporation
Mississauga, ON
- Full-time
Added 26 mins ago
V|
Plant Manager / Contract Manager
Veolia | North America
Toronto, ON · Etobicoke, ON
- Contract
We are seeking an experienced and vision-driven Plant Manager / Contract Manager to lead our facility operations in Toronto.

City Wide Facility Solutions

Facility Solutions Manager, full time

Vancouver, BC, Canada

$55,000 to $80,000 CAD / year · Full-time

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Job details

Pay: $55,000 to $80,000 CAD / year
Job type: Full-time
Apply by: May 3, 2027
Posting language: English
Posted: Nov 4, 2026

Original job description

Are you excellent at managing and retaining B2B accounts? Do you also have strong selling skills for increasing sales within an account? If you answered yes, consider this opportunity with City Wide!

City Wide Facility Solutions Vancouver is actively seeking a Facility Solutions Manager (FSM) for our Burnaby office.

The Facility Solutions Manager is responsible for the business operations of an assigned client contracted service area. This is an outside, B2B account management position that provides field support including - training, guidance with starting new clients, inspections of Contractor performance and compliance with client requirements, trouble-shooting customer requests/complaints, coordinating site visits, and developing long-term relationships with clients and Contractors. Additional responsibilities include negotiating contracts, procuring supplies from clients, and ensuring high client satisfaction.

What You Will Do...

Manage all aspects of assigned client relationships, including client retention, expansion, and diversification of City Wide building solutions and/or products
Formulate and manage an effective service strategy and schedule tailored to each client
Negotiate and enter into agreements with clients for additional services - search and supply parts and materials, determine pricing, staffing, and logistics
Manage all Contractor relationships including - Interview and hire, negotiate pricing and other contract terms, manage agreements, develop service specifications, client compliance, verify Contractor compliance, and remove/replace Contractors as necessary, coordinating and control work completion. Inspection regular and one-time jobs.
Ensure a standard of excellence in quality and client satisfaction, through detailed quality control inspections of client sites and consistent follow-through with all promises to clients
Supervise and direct Night Managers; ensure the client's strategy is executed and all services are performed correctly
Promote the sale of, procure, and monitor supplies for clients
Effectively communicate all client issues with Contractors and the Director of Operations (or owner); promptly address any client issues or problems that arise
Use City Wide's CRM to perform client inspections, adding extra charges, NM routing, etc
Schedule each non-routine activity in client facilities using Outlook
Update and keep current all Building Information Sheets (BIS), FSM Summary Sheets, and Exhibit A's. Ensure MSDS sheets for each client serviced in janitor closets are complete, accurate, and that all items are properly labeled
Notify Sales Executives of potential accounts in your territory, especially new construction
Develop and implement a plan with the Director of Operations and the Night Managers to resolve any client complaints or deficiencies in service and actively monitor compliance
Approve Night Managers and/or Service Representative's pay sheets; ensure accuracy
Assist Accounting in collecting clients' past due invoices and payment invoices for Contractors
Maintain updated route sheets, key/alarm sheets, and monthly planner for each client

Requirements

2+ years outside B2B account management experience, building maintenance or facility management preferred but not required
2+ years track record of success in a client retention role, with goals and metrics to support
Highly detail-oriented and excellent follow-through on commitments
Positive and outgoing personality; great at building relationships
Strong planning and organizational skills, detail-oriented and multitasking
Must have a proactive approach, be innovative, and strive for continuous process improvement
Excellent verbal and strong written English communication skills
Proficient in Microsoft Office and knowledge of CRM database
Proficiency in using a smartphone and laptop
Ability to travel on a daily or nightly basis to client locations locally
Ability to work within a flexible schedule.
Valid BC's Driver's License and a vehicle.
The candidate will be able to handle on-call emergencies
Strong technical skills in maintenance & repair, diagnosing & troubleshooting, building/facilities systems

Compensation: $25 per hour + commission

Benefits

$300 per month car allowance.

More on City Wide...

City Wide Facility Solutions is a fast-growing company with over 100 franchise locations across Canada and the U.S. Founded in 1961, City Wide Facility Solutions is the largest management company in the building maintenance industry. We have over 60 years in the business and continue to experience high growth and profitability across our franchise businesses. Our culture supports the company's Mission to create a Ripple Effect by positively impacting the people and communities they serve. Read more about City Wide at www.gocitywide.com/Vancouver.

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More about this job

Responsibilities

Manage and grow client relationships for assigned facility service accounts, including retention, additional service sales, contract negotiations, and coordination of contractors and supplies. Conduct site inspections, resolve service issues, supervise night managers, maintain client and operational records, and support billing and collections.

Requirements

Requires at least two years of outside B2B account management experience and a proven record of client retention; facility management or building maintenance experience is preferred. Candidates need strong communication, organization, relationship-building, and troubleshooting skills, Microsoft Office and CRM proficiency, a valid BC driver's license and vehicle, and the ability to travel locally and work a flexible schedule.

Skills

B2B Account Management
Client Retention
Sales and Account Expansion
Contract Negotiation
Contractor Management
Facility Management
Building Maintenance
Quality Inspections
Customer Service
Relationship Building
Planning and Organization
Written and Verbal Communication
Microsoft Office
CRM Database Management
Troubleshooting
Process Improvement

Benefits

Car Allowance

Visa sponsorship

Not detected in the job text

Keywords

B2B Account Management
Client Retention
Facility Management
Building Maintenance
Contract Negotiation
Contractor Management
Client Inspections
Quality Control
Customer Complaints
Service Scheduling
Sales
Supplies Procurement
Microsoft Office
CRM
Outlook
Building Information Sheets
MSDS
Route Sheets
Key and Alarm Sheets
Invoice Collections
Maintenance and Repair
Troubleshooting
Night Managers
Client Compliance
Service Specifications

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