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Added 25 mins ago
Information Technologist
Health Sciences North
ON · Sudbury, ON
Under the general direction of the Manager, IT Customer Services.
Added 25 mins ago
Bed Allocation Associate
Health Sciences North
Sudbury, ON
Under the general direction of the Manager, Access & Flow.
Added 25 mins ago
Information Technologist
Health Sciences North
ON · Sudbury, ON
Under the general direction of the Manager, IT Customer Services.
Added 25 mins ago
Communications Clerk
Health Sciences North
Sudbury, ON
Under the general direction of the Manager, IT Customer Service.
Added 25 mins ago
Regional Manager, Facilities Management
Winnipeg Regional Health Authority
Selkirk, MB
Reporting to the Regional Director, Capital Planning & Facilities Management, the Regional Manager of Facilities Management is responsible for overseeing the Facility Managers. The Regional…
Added 55 mins ago
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Lab Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
The Laboratory Manager oversees both the day-to-day administrative infrastructure and basic science research activities within the Otorhinolaryngological Sciences Laboratory. This dual-role…
Added 55 mins ago
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Project Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Contract
Site operations: Oversee day-to-day research operations across sites, including workflows, staffing, coordination of research teams, problem-solving, and SOP development and maintenance.
Added 55 mins ago
SI
Intern - Internal Audit
Saputo Inc.
Montreal, QC
- Full-time
Provide periodic updates to the responsible Manager on the status of assigned work;
Added 55 mins ago
TH
Registered Nurse (Part-Time) - MH 4B Medicine
Trillium Health Partners
ON · ON, Canada
- Part-time
…Queensway Health Centre, the Reactivation care Centre (Church Site) and the new THP-UHN Reactivation Care Centre. Guided by our values of compassion, excellence, and courage, and through…
Added 55 mins ago
TH
Registered Nurse (Full-Time) - MH 4B Medicine
Trillium Health Partners
ON · ON, Canada
- Full-time
…Queensway Health Centre, the Reactivation care Centre (Church Site) and the new THP-UHN Reactivation Care Centre. Guided by our values of compassion, excellence, and courage, and through…
Added 55 mins ago
TH
Registered Nurse (Full-Time) - CVH 2C General Medicine
Trillium Health Partners
ON · ON, Canada
- Full-time
…Queensway Health Centre, the Reactivation care Centre (Church Site) and the new THP-UHN Reactivation Care Centre. Guided by our values of compassion, excellence, and courage, and through…
Added 55 mins ago
TH
Registered Nurse (Full-Time) - MH 5J Medicine
Trillium Health Partners
ON · ON, Canada
- Full-time
…Queensway Health Centre, the Reactivation care Centre (Church Site) and the new THP-UHN Reactivation Care Centre. Guided by our values of compassion, excellence, and courage, and through…
Added 55 mins ago
TH
Registered Practical Nurse (Full-Time) - MH 5J Medicine
Trillium Health Partners
ON · ON, Canada
- Full-time
…Queensway Health Centre, the Reactivation care Centre (Church Site) and the new THP-UHN Reactivation Care Centre. Guided by our values of compassion, excellence, and courage, and through…
Added 55 mins ago
TH
Clinical Leader | Temporary Full time | CVH | Birthing Suite
Trillium Health Partners
ON · ON, Canada
- Full-time
…Queensway Health Centre, the Reactivation care Centre (Church Site) and the new THP-UHN Reactivation Care Centre. Guided by our values of compassion, excellence, and courage, and through…
Added 55 mins ago
TH
Merchandising Execution Associate Part Time - 7226 Parry Sound
The Home Depot
Parry Sound, ON
- Part-time
…sales and maximize inventory turns. MEAs work in teams with on-site supervision, and provide service to multiple departments in the stores. These associates execute approved general bay…
Added 1 hour ago
A
Robotics Project Manager
Actalent
Vancouver, BC
- $38 to $52 CAD / hour
- Full-time
This is a primarily on-site position within a specialized technology and advanced manufacturing environment. The Project Manager will work closely with multidisciplinary engineering,…
Added 1 hour ago
RC
Management Consulting Manager, Supply Chain Advisory
RSM Canada
Toronto, ON
- Full-time
As a Manager within the Operations and Supply Chain Consulting practice, you will become a leader in one of the fastest growing and most entrepreneurial groups within RSM. You will have the…
Added 1 hour ago
EHS Specialtist
Molson Coors
Chilliwack, BC
This position reports to the Manager, EHS and works closely with employees, supervisors, contractors, and leadership to identify risks, implement corrective actions, and support safe and…
Added 1 hour ago
W
Structural Drafter, Junior
WhiteWater
Richmond, BC
- Full-time
Proficiency in Autodesk Forma (e.g., AutoCAD, Navisworks, Revit) and BIM operations
Added 2 hours ago
SCM Category Manager, Rotating, Process & E&I Equipment, Pacific Link
Trans Mountain
Calgary, AB
…values-driven individual to join our dynamic team as a SCM Category Manager, Rotating, Process & E&I Equipment. In this role, you will lead strategic sourcing, procurement, and supplier…
Added 2 hours ago
MT
Account Manager
Manitoulin Transport
Halifax, NS
- Full-time
Role Description This full-time, on-site Account Manager role is based in Halifax, NS. The Account Manager is responsible for managing and growing a portfolio of customers by building…
Added 2 hours ago
CW
Facility Solutions Manager, full time
City Wide Facility Solutions
Vancouver, BC
- $55,000 to $80,000 CAD / year
- Full-time
The Facility Solutions Manager is responsible for the business operations of an assigned client contracted service area. This is an outside, B2B account management position that provides…
Added 2 hours ago
BC
Registered Nurse- Paeds
Brant Community Healthcare System
Brantford, ON
- Full-time
…well as other organizational tasks related to patient unit operations and acts in a clinical leadership role in the coordination of patient care for all assigned patients. Reporting to the…
Added 2 hours ago
BC
Registered Nurse - Medical B7
Brant Community Healthcare System
Brantford, ON
- Full-time
At BCHS, we are driven by a bold vision: To Lead Beyond Care. As a two-site community hospital system in Brantford and Paris, Ontario, we serve with purpose, passion, and a deep commitment…
Added 2 hours ago
BC
Manager, After Hours Operations
Brant Community Healthcare System
Brantford, ON
- Full-time
The Manager, After Hours Operations acts as a resource to patients, families, physicians, and employees of BCHS by providing consultation in situations where advanced expertise is required.…

City Wide Facility Solutions

Facility Solutions Manager, full time

Vancouver, BC, Canada

$55,000 to $80,000 CAD / year · Full-time

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Job details

Pay: $55,000 to $80,000 CAD / year
Job type: Full-time
Apply by: May 3, 2027
Posting language: English
Posted: Nov 4, 2026

Original job description

Are you excellent at managing and retaining B2B accounts? Do you also have strong selling skills for increasing sales within an account? If you answered yes, consider this opportunity with City Wide!

City Wide Facility Solutions Vancouver is actively seeking a Facility Solutions Manager (FSM) for our Burnaby office.

The Facility Solutions Manager is responsible for the business operations of an assigned client contracted service area. This is an outside, B2B account management position that provides field support including - training, guidance with starting new clients, inspections of Contractor performance and compliance with client requirements, trouble-shooting customer requests/complaints, coordinating site visits, and developing long-term relationships with clients and Contractors. Additional responsibilities include negotiating contracts, procuring supplies from clients, and ensuring high client satisfaction.

What You Will Do...

Manage all aspects of assigned client relationships, including client retention, expansion, and diversification of City Wide building solutions and/or products
Formulate and manage an effective service strategy and schedule tailored to each client
Negotiate and enter into agreements with clients for additional services - search and supply parts and materials, determine pricing, staffing, and logistics
Manage all Contractor relationships including - Interview and hire, negotiate pricing and other contract terms, manage agreements, develop service specifications, client compliance, verify Contractor compliance, and remove/replace Contractors as necessary, coordinating and control work completion. Inspection regular and one-time jobs.
Ensure a standard of excellence in quality and client satisfaction, through detailed quality control inspections of client sites and consistent follow-through with all promises to clients
Supervise and direct Night Managers; ensure the client's strategy is executed and all services are performed correctly
Promote the sale of, procure, and monitor supplies for clients
Effectively communicate all client issues with Contractors and the Director of Operations (or owner); promptly address any client issues or problems that arise
Use City Wide's CRM to perform client inspections, adding extra charges, NM routing, etc
Schedule each non-routine activity in client facilities using Outlook
Update and keep current all Building Information Sheets (BIS), FSM Summary Sheets, and Exhibit A's. Ensure MSDS sheets for each client serviced in janitor closets are complete, accurate, and that all items are properly labeled
Notify Sales Executives of potential accounts in your territory, especially new construction
Develop and implement a plan with the Director of Operations and the Night Managers to resolve any client complaints or deficiencies in service and actively monitor compliance
Approve Night Managers and/or Service Representative's pay sheets; ensure accuracy
Assist Accounting in collecting clients' past due invoices and payment invoices for Contractors
Maintain updated route sheets, key/alarm sheets, and monthly planner for each client

Requirements

2+ years outside B2B account management experience, building maintenance or facility management preferred but not required
2+ years track record of success in a client retention role, with goals and metrics to support
Highly detail-oriented and excellent follow-through on commitments
Positive and outgoing personality; great at building relationships
Strong planning and organizational skills, detail-oriented and multitasking
Must have a proactive approach, be innovative, and strive for continuous process improvement
Excellent verbal and strong written English communication skills
Proficient in Microsoft Office and knowledge of CRM database
Proficiency in using a smartphone and laptop
Ability to travel on a daily or nightly basis to client locations locally
Ability to work within a flexible schedule.
Valid BC's Driver's License and a vehicle.
The candidate will be able to handle on-call emergencies
Strong technical skills in maintenance & repair, diagnosing & troubleshooting, building/facilities systems

Compensation: $25 per hour + commission

Benefits

$300 per month car allowance.

More on City Wide...

City Wide Facility Solutions is a fast-growing company with over 100 franchise locations across Canada and the U.S. Founded in 1961, City Wide Facility Solutions is the largest management company in the building maintenance industry. We have over 60 years in the business and continue to experience high growth and profitability across our franchise businesses. Our culture supports the company's Mission to create a Ripple Effect by positively impacting the people and communities they serve. Read more about City Wide at www.gocitywide.com/Vancouver.

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More about this job

Responsibilities

Manage and grow client relationships for assigned facility service accounts, including retention, additional service sales, contract negotiations, and coordination of contractors and supplies. Conduct site inspections, resolve service issues, supervise night managers, maintain client and operational records, and support billing and collections.

Requirements

Requires at least two years of outside B2B account management experience and a proven record of client retention; facility management or building maintenance experience is preferred. Candidates need strong communication, organization, relationship-building, and troubleshooting skills, Microsoft Office and CRM proficiency, a valid BC driver's license and vehicle, and the ability to travel locally and work a flexible schedule.

Skills

B2B Account Management
Client Retention
Sales and Account Expansion
Contract Negotiation
Contractor Management
Facility Management
Building Maintenance
Quality Inspections
Customer Service
Relationship Building
Planning and Organization
Written and Verbal Communication
Microsoft Office
CRM Database Management
Troubleshooting
Process Improvement

Benefits

Car Allowance

Visa sponsorship

Not detected in the job text

Keywords

B2B Account Management
Client Retention
Facility Management
Building Maintenance
Contract Negotiation
Contractor Management
Client Inspections
Quality Control
Customer Complaints
Service Scheduling
Sales
Supplies Procurement
Microsoft Office
CRM
Outlook
Building Information Sheets
MSDS
Route Sheets
Key and Alarm Sheets
Invoice Collections
Maintenance and Repair
Troubleshooting
Night Managers
Client Compliance
Service Specifications

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