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Added 3 mins ago
WC
Manager, Warehouse - Canada
White Cap
Burnaby, BC
- Full-time
Responsible for directing all warehouse operations consistent with all Company warehousing distribution practices, procedures and objectives. This involves directing the safe, accurate and…
Added 3 mins ago
Campus Operations Coordinator
Okanagan College
Kelowna, BC
Under the limited supervision of the Campus Administrator, the Campus Operations Coordinator is responsible for the efficient daily operation of the campus operations; assisting in the…
Added 3 mins ago
B
Service Centre Manager - Speedy Glass
Belron
Hanover, ON · Speedy - Hanover
- Full-time
As a Service Centre Manager, you will be able to have a hands-on role in the day-to-day operations of your Service Centre. You will help your team succeed by being the person that people…
Added 3 mins ago
PM
Commercial Operations Sr Executive
Philip Morris International
Calgary, AB
- Full-time
As Commercial Operations Executive – Commercial Events, you will coordinate and provide operational oversight for commercial meetings, company events and external trade partner activities,…
Added 18 mins ago
PW
Shop Foreman
Precision Well Servicing
Red Deer, AB
- Full-time
…supervisor: a person who plans, organizes, and controls the operations of the shop; supervises, trains, and develops staff; provides advice to management and staff; and performs other…
Added 18 mins ago
TT
Assistant Store Manager Marshalls - South Keys Mall
The TJX Companies, Inc.
Ottawa, ON
- Full-time
We’re looking for an Assistant Store Manager who is passionate about fostering an inclusive and supportive environment. In this role, you’ll empower your team to deliver unforgettable…
Added 19 mins ago
RS
Supply Chain Planner
Radiant Systems Solutions, Inc
Mississauga, ON
- Contract
Identify opportunities to improve supply flexibility while balancing inventory, collaborate with category manager on supplier working capital, and obsolescence risks.
Added 19 mins ago
GB
Safety & Operations Coordinator (Contract)
Gentek Building Products - Canada
Burlington, ON
- $30 to $35 CAD / hour
- Contract
Reporting to the Director of Environmental Health and Safety, Distribution, the Safety & Operations Coordinator will support various operational initiatives and operational initiatives…
Added 19 mins ago
CL
Senior Manager - Reefer Fleet Reliability & Technical Support
Charger Logistics Inc.
Brampton, ON
- Full-time
Charger Logistics is seeking a highly experienced transport refrigeration professional to lead technical troubleshooting, equipment reliability and breakdown escalation across our North…
Added 19 mins ago
CL
Senior Accounting Manager
Charger Logistics Inc.
Brampton, ON
- Full-time
Charger Logistics is a leading asset-based transportation and supply chain solutions provider with operations across Canada, the United States, and Mexico. Headquartered in Brampton,…
Added 19 mins ago
RB
Warehouse Loader
Red Bull
Mississauga, ON
- Full-time
Reporting to the Operations Manager or Warehouse Manager, the full-time Warehouse Loader position is responsible for assisting in warehouse activities including loading, repacking,…
Added 19 mins ago
SC
Warehouse Associate II, Full Time
Staples Canada
Kitchener, ON
- Full-time
Receive, store, and move products around the warehouse using equipment. Perform work under the direction of warehouse supervisor or manager.
Added 19 mins ago
CG
Assistant Manager, Full Time
Compass Group Canada
Toronto, ON · Etobicoke, ON
- Full-time
Attend and participate in the weekly operations meeting to review all logistics and pertinent items as it relates to the upcoming week’s catered events
Added 19 mins ago
CL
Manager of Corporate Finance- Investor Relations
Charger Logistics Inc.
Brampton, ON
- Full-time
Charger Logistics is a leading asset-based transportation and supply chain solutions provider with operations across Canada, the United States, and Mexico. Headquartered in Brampton,…
Added 19 mins ago
C
Specialist Engineering Planning
CPKC
Calgary, AB
- Full-time
As a key contributor to CPKC’s Engineering team, the Engineering Project Manager provides project support to field engineering managers through the planning, estimating, and coordination of…
Added 19 mins ago
CW
Facility Solutions Manager, full time
City Wide Facility Solutions
Vancouver, BC
- $55,000 to $80,000 CAD / year
- Full-time
The Facility Solutions Manager is responsible for the business operations of an assigned client contracted service area. This is an outside, B2B account management position that provides…
Added 19 mins ago
CW
Facility Solutions Manager, full time
City Wide Facility Solutions
Burnaby, BC
- $55,000 to $80,000 CAD / year
- Full-time
The Facility Solutions Manager is responsible for the business operations of an assigned client contracted service area. This is an outside, B2B account management position that provides…
Added 33 mins ago
Procurement Student
PCL Construction
Edmonton, AB
…be under the direct supervisor of the District Procurement…
Added 33 mins ago
W
(CAN) Consumables Associate
Walmart
Yellowknife, NT
- Full-time
7. Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 48 mins ago
PR
Senior Manager, Replenishment Planning
Pernod Ricard
Windsor, ON
- Full-time
Lead OOS and supply-continuity risk management arising from demand shifts, capacity constraints, material shortages, quality holds, production delays, or logistics interruptions.
Added 48 mins ago
R
Account Manager
Reconomy
Toronto, ON
- $65,000 to $85,000 CAD / year
- Full-time
The Reverse Logistics Group (RLG) is an innovative technology service provider for global players in the materials management sector. Through our scalable platform solutions, we overcome…
Added 48 mins ago
CH
Production Pharmacy Assistant - Express Scripts Canada
Cigna Healthcare
Mississauga, ON
- Full-time
Express Scripts Canada is a leading health benefits manager and has been recognized as one of the most innovative. Our clients include Canada's leading insurers, third party administrators…
Added 48 mins ago
WM
Forklift Operator, MRF - Swing Shift
Waste Management, Inc. (WM)
Edmonton, AB
- Full-time
Coordinates with MRF Manager to see what material needs to be baled or shipped.
Added 48 mins ago
WM
Forklift Operator, MRF - Day Shift
Waste Management, Inc. (WM)
Edmonton, AB
- Full-time
Coordinates with MRF Manager to see what material needs to be baled or shipped.
Added 48 mins ago
BI
Materials Handler
Badger Infrastructure Solutions
Red Deer, AB
- Full-time
Communicates any unsafe conditions or accidents/injuries in a timely manner to the manager and team to facilitate prompt correction or reporting.

City Wide Facility Solutions

Facility Solutions Manager, full time

Vancouver, BC, Canada

$55,000 to $80,000 CAD / year · Full-time

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Job details

Pay: $55,000 to $80,000 CAD / year
Job type: Full-time
Apply by: May 5, 2027
Posting language: English
Posted: Nov 6, 2026

Original job description

Are you excellent at managing and retaining B2B accounts? Do you also have strong selling skills for increasing sales within an account? If you answered yes, consider this opportunity with City Wide!

City Wide Facility Solutions Vancouver is actively seeking a Facility Solutions Manager (FSM) for our Burnaby office.

The Facility Solutions Manager is responsible for the business operations of an assigned client contracted service area. This is an outside, B2B account management position that provides field support including - training, guidance with starting new clients, inspections of Contractor performance and compliance with client requirements, trouble-shooting customer requests/complaints, coordinating site visits, and developing long-term relationships with clients and Contractors. Additional responsibilities include negotiating contracts, procuring supplies from clients, and ensuring high client satisfaction.

What You Will Do...

Manage all aspects of assigned client relationships, including client retention, expansion, and diversification of City Wide building solutions and/or products
Formulate and manage an effective service strategy and schedule tailored to each client
Negotiate and enter into agreements with clients for additional services - search and supply parts and materials, determine pricing, staffing, and logistics
Manage all Contractor relationships including - Interview and hire, negotiate pricing and other contract terms, manage agreements, develop service specifications, client compliance, verify Contractor compliance, and remove/replace Contractors as necessary, coordinating and control work completion. Inspection regular and one-time jobs.
Ensure a standard of excellence in quality and client satisfaction, through detailed quality control inspections of client sites and consistent follow-through with all promises to clients
Supervise and direct Night Managers; ensure the client's strategy is executed and all services are performed correctly
Promote the sale of, procure, and monitor supplies for clients
Effectively communicate all client issues with Contractors and the Director of Operations (or owner); promptly address any client issues or problems that arise
Use City Wide's CRM to perform client inspections, adding extra charges, NM routing, etc
Schedule each non-routine activity in client facilities using Outlook
Update and keep current all Building Information Sheets (BIS), FSM Summary Sheets, and Exhibit A's. Ensure MSDS sheets for each client serviced in janitor closets are complete, accurate, and that all items are properly labeled
Notify Sales Executives of potential accounts in your territory, especially new construction
Develop and implement a plan with the Director of Operations and the Night Managers to resolve any client complaints or deficiencies in service and actively monitor compliance
Approve Night Managers and/or Service Representative's pay sheets; ensure accuracy
Assist Accounting in collecting clients' past due invoices and payment invoices for Contractors
Maintain updated route sheets, key/alarm sheets, and monthly planner for each client

Requirements

2+ years outside B2B account management experience, building maintenance or facility management preferred but not required
2+ years track record of success in a client retention role, with goals and metrics to support
Highly detail-oriented and excellent follow-through on commitments
Positive and outgoing personality; great at building relationships
Strong planning and organizational skills, detail-oriented and multitasking
Must have a proactive approach, be innovative, and strive for continuous process improvement
Excellent verbal and strong written English communication skills
Proficient in Microsoft Office and knowledge of CRM database
Proficiency in using a smartphone and laptop
Ability to travel on a daily or nightly basis to client locations locally
Ability to work within a flexible schedule.
Valid BC's Driver's License and a vehicle.
The candidate will be able to handle on-call emergencies
Strong technical skills in maintenance & repair, diagnosing & troubleshooting, building/facilities systems

Compensation: $25 per hour + commission

Benefits

$300 per month car allowance.

More on City Wide...

City Wide Facility Solutions is a fast-growing company with over 100 franchise locations across Canada and the U.S. Founded in 1961, City Wide Facility Solutions is the largest management company in the building maintenance industry. We have over 60 years in the business and continue to experience high growth and profitability across our franchise businesses. Our culture supports the company's Mission to create a Ripple Effect by positively impacting the people and communities they serve. Read more about City Wide at www.gocitywide.com/Vancouver.

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More about this job

Responsibilities

Manage client accounts and contractor relationships, including retention, service expansion, contract negotiation, scheduling, and coordination of facility services. Conduct quality inspections, resolve client issues, oversee Night Managers, and maintain accurate operational and client records.

Requirements

Requires at least two years of outside B2B account management experience and a track record of success in client retention; facilities or building maintenance experience is preferred but not required. Candidates need strong communication, organization, relationship-building, and troubleshooting skills, proficiency with Microsoft Office and CRM tools, a valid BC driver's license and vehicle, and flexibility to travel and handle on-call emergencies.

Skills

B2B Account Management
Client Retention
Sales and Account Expansion
Contract Negotiation
Contractor Management
Facilities Management
Building Maintenance
Quality Control Inspections
Customer Service
Relationship Building
Planning and Organization
Problem-Solving
Microsoft Office
CRM Software
Written and Verbal Communication
Maintenance and Repair Troubleshooting

Benefits

Car Allowance

Visa sponsorship

Not detected in the job text

Keywords

B2B Account Management
Client Retention
Account Expansion
Facilities Services
Building Maintenance
Facility Management
Contract Negotiation
Contractor Management
Service Scheduling
Quality Control
Site Inspections
Customer Satisfaction
Client Complaints
Night Managers
City Wide CRM
Microsoft Office
Outlook
Building Information Sheets
Safety Data Sheets
Maintenance and Repair
Troubleshooting
Route Sheets
Client Invoicing
Sales
BC Driver's License

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