Jobs in Canada

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Added 20 mins ago
GE
Banquet Server
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Maintains event area in clean and neat manner
Added 1 hour ago
LN
Box Office Agent
Live Nation Entertainment
Toronto, ON
- Part-time
…individuals to fill several Box Office Agent roles in the Toronto area to service various events. This role requires flexibility with scheduling and is a part-time occasional position,…
Added 3 hours ago
C
The Rec Room South Edmonton Common - Amusement Host/Cashier
Cineplex
AB · S. Edm. The Rec Room
- Part-time
Do you have a passion for new and exciting nationwide business ventures? Would you love to be part of a team that’s expanding from coast to coast in Canada? Do you want to play a crucial…
Added 5 hours ago
Manager, Fire Prevention and Preparedness
Toronto Community Housing or Toronto Seniors Housing
Toronto, ON
Reporting to the Director, Emergency Response & Compliance, the Manager, Fire Prevention and Preparedness will support the advancement of a proactive fire safety culture at TCHC. The…
Added 5 hours ago
CW
Facility Solutions Manager, full time
City Wide Facility Solutions
Burnaby, BC
- $55,000 to $80,000 CAD / year
- Full-time
The Facility Solutions Manager is responsible for the business operations of an assigned client contracted service area. This is an outside, B2B account management position that provides…
Added 5 hours ago
CW
Facility Solutions Manager, full time
City Wide Facility Solutions
Vancouver, BC
- $55,000 to $80,000 CAD / year
- Full-time
The Facility Solutions Manager is responsible for the business operations of an assigned client contracted service area. This is an outside, B2B account management position that provides…
Added 6 hours ago
TH
Hardware Sales Associate Part-Time - 7255 Cranbrook
The Home Depot Canada
Cranbrook, BC
- Part-time
…hazards & unsafe conditions or reporting conditions to the Manager On Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in…
Added 6 hours ago
TH
Associé, Ventes
The Home Depot Canada
Cranbrook, BC
- Part-time
…hazards & unsafe conditions or reporting conditions to the Manager On Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in…
Added 8 hours ago
C
Security Technician - Saskatoon Region
Convergint
Saskatoon, SK · CA SK Saskatoon
- Full-time
…calls, carrying out Customer Support Programs and small projects…
Added 8 hours ago
C
Project Specialist - Security Systems
Convergint
Toronto, ON · CA ON Etobicoke
- Full-time
…assist with developing customer presentations or similar new business development…
Added 8 hours ago
C
CCQ Security Technician
Convergint
Ottawa, ON · CA ON Ottawa
- Full-time
…calls, carrying out Customer Support Programs and small projects…
Added 9 hours ago
C
Manager, Engineering
Cvent
Fredericton, NB
- Full-time
…destinations to help them grow their group/MICE and corporate travel business. Our technology brings millions of people together at events around the world. In short, we’re transforming the…
Added 9 hours ago
C
Product Manager
Cvent
Fredericton, NB · Virtual, UNAVAILABLE
- Full-time
This role is for a product manager who understands, or is eager to master, how hotels contract and protect group business, and who is comfortable with data, integrations, and AI-assisted…
Added 9 hours ago
T
Major Account & Marketplace Manager
tentree
Vancouver, BC
- Full-time
The Major Account & Marketplace Manager is a high-energy, results-driven sales leader charged with aggressively scaling tentree’s wholesale revenue across North America. This is an active,…
Added 9 hours ago
WC
(CAN) Préposé aux caisses libre-service
Walmart Canada
Sainte-Agathe-des-Monts, QC
- Full-time
…as they complete transactions in the self‑service checkout area. This role is a strong fit for individuals seeking an engaging position in a fast‑paced customer service or retail…
Added 9 hours ago
NL
IT Generalist
NET LIP
Vaughan, ON
- Full-time
Job Location: Highway 7 and Jane area. Less than 10 minutes walk from Vaughn Metropolitan Center TTC Subway station.
Added 11 hours ago
Territory Sales Representative, Implants
Dentsply Sirona, Inc
BC · Canada Home Office, BC
The primary responsibility of the implants territory manager position is account management, business development and the successful execution of their business plan. This is accomplished…
Added 11 hours ago
BT
Senior Manager, Indirect Tax
Baker Tilly Canada
Vancouver, BC
- Full-time
We are seeking a Senior Manager or Director, Indirect Tax to join our growing Tax practice in Toronto or Vancouver. This is a leadership role focused on indirect tax advisory, compliance,…
Added 11 hours ago
BC
Sales and Reservations Coordinator
Bella Coola Heli Sports
Bella Coola 1, BC
- Full-time
Must currently live in the Squamish/Whistler/Pemberton area, no staff housing available*
Added 11 hours ago
Partner Relationship Manager
Property Law Firm CB LLP
Oakville, ON
…being polite and someone who genuinely trusts you with their…
Added 11 hours ago
Partner Relationship Manager
Property Law Firm CB LLP
Calgary, AB
…being polite and someone who genuinely trusts you with their…
Added 12 hours ago
GE
Banquet Server
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Maintains event area in clean and neat manner
Added 12 hours ago
W
(CAN) Préposé aux caisses libre-service
Walmart
Sainte-Agathe-des-Monts, QC
- Part-time
…as they complete transactions in the self‑service checkout area. This role is a strong fit for individuals seeking an engaging position in a fast‑paced customer service or retail…
Added 12 hours ago
J&
Senior Manager Provincial Government Affairs (Ontario and Western Canada)
Johnson & Johnson Innovative Medicine
AB · Toronto, ON · Vancouver, BC
- Full-time
Working at the intersection of public policy, healthcare systems and business strategy, the Senior Manager monitors provincial political and policy developments, translates emerging trends…
Added 15 hours ago
WC
Directs Store Delivery Associate
Walmart Canada
Squamish, BC
- Full-time
Receiving Area Organization and Documentation

City Wide Facility Solutions

Facility Solutions Manager, full time

Vancouver, BC, Canada

$55,000 to $80,000 CAD / year · Full-time

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Job details

Pay: $55,000 to $80,000 CAD / year
Job type: Full-time
Apply by: May 8, 2027
Posting language: English
Posted: Nov 8, 2026

Original job description

Are you excellent at managing and retaining B2B accounts? Do you also have strong selling skills for increasing sales within an account? If you answered yes, consider this opportunity with City Wide!

City Wide Facility Solutions Vancouver is actively seeking a Facility Solutions Manager (FSM) for our Burnaby office.

The Facility Solutions Manager is responsible for the business operations of an assigned client contracted service area. This is an outside, B2B account management position that provides field support including - training, guidance with starting new clients, inspections of Contractor performance and compliance with client requirements, trouble-shooting customer requests/complaints, coordinating site visits, and developing long-term relationships with clients and Contractors. Additional responsibilities include negotiating contracts, procuring supplies from clients, and ensuring high client satisfaction.

What You Will Do...

Manage all aspects of assigned client relationships, including client retention, expansion, and diversification of City Wide building solutions and/or products
Formulate and manage an effective service strategy and schedule tailored to each client
Negotiate and enter into agreements with clients for additional services - search and supply parts and materials, determine pricing, staffing, and logistics
Manage all Contractor relationships including - Interview and hire, negotiate pricing and other contract terms, manage agreements, develop service specifications, client compliance, verify Contractor compliance, and remove/replace Contractors as necessary, coordinating and control work completion. Inspection regular and one-time jobs.
Ensure a standard of excellence in quality and client satisfaction, through detailed quality control inspections of client sites and consistent follow-through with all promises to clients
Supervise and direct Night Managers; ensure the client's strategy is executed and all services are performed correctly
Promote the sale of, procure, and monitor supplies for clients
Effectively communicate all client issues with Contractors and the Director of Operations (or owner); promptly address any client issues or problems that arise
Use City Wide's CRM to perform client inspections, adding extra charges, NM routing, etc
Schedule each non-routine activity in client facilities using Outlook
Update and keep current all Building Information Sheets (BIS), FSM Summary Sheets, and Exhibit A's. Ensure MSDS sheets for each client serviced in janitor closets are complete, accurate, and that all items are properly labeled
Notify Sales Executives of potential accounts in your territory, especially new construction
Develop and implement a plan with the Director of Operations and the Night Managers to resolve any client complaints or deficiencies in service and actively monitor compliance
Approve Night Managers and/or Service Representative's pay sheets; ensure accuracy
Assist Accounting in collecting clients' past due invoices and payment invoices for Contractors
Maintain updated route sheets, key/alarm sheets, and monthly planner for each client

Requirements

2+ years outside B2B account management experience, building maintenance or facility management preferred but not required
2+ years track record of success in a client retention role, with goals and metrics to support
Highly detail-oriented and excellent follow-through on commitments
Positive and outgoing personality; great at building relationships
Strong planning and organizational skills, detail-oriented and multitasking
Must have a proactive approach, be innovative, and strive for continuous process improvement
Excellent verbal and strong written English communication skills
Proficient in Microsoft Office and knowledge of CRM database
Proficiency in using a smartphone and laptop
Ability to travel on a daily or nightly basis to client locations locally
Ability to work within a flexible schedule.
Valid BC's Driver's License and a vehicle.
The candidate will be able to handle on-call emergencies
Strong technical skills in maintenance & repair, diagnosing & troubleshooting, building/facilities systems

Compensation: $25 per hour + commission

Benefits

$300 per month car allowance.

More on City Wide...

City Wide Facility Solutions is a fast-growing company with over 100 franchise locations across Canada and the U.S. Founded in 1961, City Wide Facility Solutions is the largest management company in the building maintenance industry. We have over 60 years in the business and continue to experience high growth and profitability across our franchise businesses. Our culture supports the company's Mission to create a Ripple Effect by positively impacting the people and communities they serve. Read more about City Wide at www.gocitywide.com/Vancouver.

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More about this job

Responsibilities

Manage client accounts and contractor relationships, including retention, service expansion, contract negotiation, scheduling, and coordination of facility services. Conduct quality inspections, resolve client issues, oversee service compliance and supplies, and maintain operational records and communication with internal teams.

Requirements

Requires at least two years of outside B2B account management experience and a proven record of client retention; building maintenance or facility management experience is preferred but not required. Candidates should have strong communication, organization, relationship-building, and troubleshooting skills, proficiency with Microsoft Office and CRM tools, a valid BC driver's license and vehicle, and flexibility to travel and handle on-call emergencies.

Skills

B2B Account Management
Client Retention
Sales and Account Expansion
Contract Negotiation
Contractor Management
Quality Control Inspections
Customer Service
Relationship Building
Planning and Organization
Problem-Solving
Written and Verbal Communication
Microsoft Office
CRM Software
Facilities Maintenance
Maintenance and Repair Troubleshooting
Process Improvement

Benefits

Car Allowance

Visa sponsorship

Not detected in the job text

Keywords

B2B Account Management
Client Retention
Account Expansion
Facility Management
Building Maintenance
Contract Negotiation
Contractor Management
Service Scheduling
Quality Control
Site Inspections
Customer Satisfaction
Client Complaints
Service Compliance
Supplies Procurement
Microsoft Office
CRM
Outlook
Building Information Sheets
Material Safety Data Sheets
Route Sheets
Maintenance and Repair
Troubleshooting
Night Management
Process Improvement
On-Call Support

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