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Added 16 mins ago
RI
Director of Conference Services and Events
Renard International Hospitality Search Consultants
ON · Ontario, Canada
- Full-time
Our client, a beautiful property in Niagara Falls, requires the services of an outstanding Director of Conference Services and Events for their very well-known luxury property.
Added 16 mins ago
CW
Facility Solutions Manager, full time
City Wide Facility Solutions
Burnaby, BC
- $55,000 to $80,000 CAD / year
- Full-time
…client contracted service area. This is an outside, B2B account management position that provides field support including - training, guidance with starting new clients, inspections of…
Added 16 mins ago
CW
Facility Solutions Manager, full time
City Wide Facility Solutions
Vancouver, BC
- $55,000 to $80,000 CAD / year
- Full-time
…client contracted service area. This is an outside, B2B account management position that provides field support including - training, guidance with starting new clients, inspections of…
Added 16 mins ago
FI
销售总监
Forestown International Consulting Inc.
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Position: Technical Sales Director – Global Pet Food Key Accounts
Added 1 hour ago
WT
Senior Project Manager - Project Delivery
Waterfront Toronto
Toronto, ON
- $110,000 to $125,000 CAD / year
- Full-time
Collaborate with the Project Director to establish strategic direction for all projects and identify critical issues needing senior management decisions and input.
Added 1 hour ago
ST
Director of Capital, Housing & Infrastructure (Engineering/Planning) - $100K-$150K in Curve Lake, ON!
Scout Talent
AB · Alberta, Canada
- $100,000 to $150,000 CAD / year
- Full-time
Curve Lake First Nation has an exciting opportunity for a full-time, permanent Director of Capital, Housing and Infrastructure, based in Curve Lake, Ontario. This role joins the…
Added 1 hour ago
ST
Director of Finance and Administration - $100K-$150K/yr in Curve Lake, ON!
Scout Talent
SK · Saskatchewan, Canada
- $100,000 to $150,000 CAD / year
- Full-time
Reporting to the Executive Director, you will provide strategic leadership across the Nation’s corporate functions. These are financial governance, human resources, policy and planning,…
Added 1 hour ago
LH
Physiotherapist
Lifemark Health Group
St. Catharines, ON
- $36.92 to $54.14 CAD / hour
- Internship
Opportunities for management roles, including Clinic Director and Regional Manager positions.
Added 1 hour ago
LH
Physiotherapist
Lifemark Health Group
Walkerton, ON
- Internship
…meeting people where they are in their health journeys, sharing knowledge, and delivering top-quality, patient-centered care. In this role, you…
Added 1 hour ago
WT
Director Project Delivery
Waterfront Toronto
Toronto, ON
- $125,000 to $145,000 CAD / year
- Full-time
Waterfront Toronto is seeking a Project Director for our Project Delivery Department. The Project Director is a highly experienced senior project management professional responsible for…
Added 1 hour ago
J
Senior Director, Engineering
Jobgether
Canada
- Full-time
This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Senior Director, Engineering based in Canada.
Added 1 hour ago
AC
Associate Manager, Subscriptions
Arts Club Theatre Company
Vancouver, BC
- $56,000 to $62,000 CAD / year
- Full-time
…creating and executing sales campaigns, and effective project management…
Added 2 hours ago
C
Sales Director
Convergint
Toronto, ON · CA ON Etobicoke
- Full-time
Job Description: Convergint is looking for a team-oriented, Sales Director to join our amazing culture in Toronto, ON. As a Sales Director, you will be responsible for the strategy,…
Added 2 hours ago
CF
Senior Manager, MFS
Canadian Forces Morale and Welfare Services (CFMWS)
Cold Lake, AB
- Full-time
…evaluation and reporting of key initiatives as directed by Associate Director, Resilience and Engagement, Policy and Program Development. They will oversee activities aimed to support…
Added 3 hours ago
RM
Manager - Diagnostic Imaging
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
Strong knowledge of quality assurance, validation, regulatory compliance, patient safety, and risk management practices.
Added 3 hours ago
TM
Specialist, Marketing - Travel Media & Influencer Relations (Maternity leave backfill, 20-month term)
Travel Manitoba
Winnipeg, MB
- Full-time
Reporting to the Director, Marketing, the Specialist, Marketing – Content, Travel Media & Influencer Relations supports the execution of Travel Manitoba’s earned media and content strategy.…
Added 3 hours ago
CL
Human Resources Coordinator
Community Living Dufferin
East Garafraxa, ON
- Full-time
- Contract
Reporting to the Director of Human Resources, you will support a broad range of HR activities, with a strong focus on Health & Safety, policy implementation, HRIS, recruitment, onboarding,…
Added 3 hours ago
AB
Junior Designer
Ali Budd Interiors
Toronto, ON
- Full-time
…drawings under the direction of Senior Designers and the Design Director. Incorporate markups and revisions accurately and efficiently. Maintain clean, organized and current CAD files…
Added 4 hours ago
Admin, Child Care
YMCA of Lethbridge
Lethbridge, AB
Support the efficient day-to-day functioning of Child Care programs through administrative coordination, record management, enrollment support, financial administration, communications, and…
Added 4 hours ago
CM
2026-062 - PFT Program Manager, Regional Multidisciplinary Teams
Canadian Mental Health Association HPE
Prince Edward, ON · Quinte West, ON
- Full-time
Reporting to the Director, Clinical Strategy and Operations, the Program Manager leads multidisciplinary teams comprised of mental health, addictions, concurrent disorders, housing,…
Added 4 hours ago
CR
Office Manager
COGIR Real Estate
Kitchener, ON
- Full-time
Supply management and inventory control knowledge is considered an asset
Added 6 hours ago
BT
Senior Manager, Indirect Tax
Baker Tilly Canada
Vancouver, BC
- Full-time
We are seeking a Senior Manager or Director, Indirect Tax to join our growing Tax practice in Toronto or Vancouver. This is a leadership role focused on indirect tax advisory, compliance,…
Added 7 hours ago
Senior Manager, Data Product Management
Scotiabank
Toronto, ON
The Senior Manager, Data Product Management, has a key role in the Global Wealth Management (GWM) Data Centre of Excellence. Reporting to the Director, Data Product Management, this role is…
Added 7 hours ago
IE
Analyst, Business
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
IMAX is seeking a Business Analyst to bridge business functions, technology teams, data teams, project management, and senior leadership in defining and delivering technology-enabled…
Added 7 hours ago
NM
Director, Project Controls Red Chris Block Cave
Newmont Mining Corporation
Vancouver, BC
- Full-time
…processes, and teams that enable accurate forecasting, risk management, performance reporting, and informed decision-making. You will provide strategic leadership across planning, cost…

City Wide Facility Solutions

Facility Solutions Manager, full time

Vancouver, BC, Canada

$55,000 to $80,000 CAD / year · Full-time

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Job details

Pay: $55,000 to $80,000 CAD / year
Job type: Full-time
Apply by: May 8, 2027
Posting language: English
Posted: Nov 8, 2026

Original job description

Are you excellent at managing and retaining B2B accounts? Do you also have strong selling skills for increasing sales within an account? If you answered yes, consider this opportunity with City Wide!

City Wide Facility Solutions Vancouver is actively seeking a Facility Solutions Manager (FSM) for our Burnaby office.

The Facility Solutions Manager is responsible for the business operations of an assigned client contracted service area. This is an outside, B2B account management position that provides field support including - training, guidance with starting new clients, inspections of Contractor performance and compliance with client requirements, trouble-shooting customer requests/complaints, coordinating site visits, and developing long-term relationships with clients and Contractors. Additional responsibilities include negotiating contracts, procuring supplies from clients, and ensuring high client satisfaction.

What You Will Do...

Manage all aspects of assigned client relationships, including client retention, expansion, and diversification of City Wide building solutions and/or products
Formulate and manage an effective service strategy and schedule tailored to each client
Negotiate and enter into agreements with clients for additional services - search and supply parts and materials, determine pricing, staffing, and logistics
Manage all Contractor relationships including - Interview and hire, negotiate pricing and other contract terms, manage agreements, develop service specifications, client compliance, verify Contractor compliance, and remove/replace Contractors as necessary, coordinating and control work completion. Inspection regular and one-time jobs.
Ensure a standard of excellence in quality and client satisfaction, through detailed quality control inspections of client sites and consistent follow-through with all promises to clients
Supervise and direct Night Managers; ensure the client's strategy is executed and all services are performed correctly
Promote the sale of, procure, and monitor supplies for clients
Effectively communicate all client issues with Contractors and the Director of Operations (or owner); promptly address any client issues or problems that arise
Use City Wide's CRM to perform client inspections, adding extra charges, NM routing, etc
Schedule each non-routine activity in client facilities using Outlook
Update and keep current all Building Information Sheets (BIS), FSM Summary Sheets, and Exhibit A's. Ensure MSDS sheets for each client serviced in janitor closets are complete, accurate, and that all items are properly labeled
Notify Sales Executives of potential accounts in your territory, especially new construction
Develop and implement a plan with the Director of Operations and the Night Managers to resolve any client complaints or deficiencies in service and actively monitor compliance
Approve Night Managers and/or Service Representative's pay sheets; ensure accuracy
Assist Accounting in collecting clients' past due invoices and payment invoices for Contractors
Maintain updated route sheets, key/alarm sheets, and monthly planner for each client

Requirements

2+ years outside B2B account management experience, building maintenance or facility management preferred but not required
2+ years track record of success in a client retention role, with goals and metrics to support
Highly detail-oriented and excellent follow-through on commitments
Positive and outgoing personality; great at building relationships
Strong planning and organizational skills, detail-oriented and multitasking
Must have a proactive approach, be innovative, and strive for continuous process improvement
Excellent verbal and strong written English communication skills
Proficient in Microsoft Office and knowledge of CRM database
Proficiency in using a smartphone and laptop
Ability to travel on a daily or nightly basis to client locations locally
Ability to work within a flexible schedule.
Valid BC's Driver's License and a vehicle.
The candidate will be able to handle on-call emergencies
Strong technical skills in maintenance & repair, diagnosing & troubleshooting, building/facilities systems

Compensation: $25 per hour + commission

Benefits

$300 per month car allowance.

More on City Wide...

City Wide Facility Solutions is a fast-growing company with over 100 franchise locations across Canada and the U.S. Founded in 1961, City Wide Facility Solutions is the largest management company in the building maintenance industry. We have over 60 years in the business and continue to experience high growth and profitability across our franchise businesses. Our culture supports the company's Mission to create a Ripple Effect by positively impacting the people and communities they serve. Read more about City Wide at www.gocitywide.com/Vancouver.

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More about this job

Responsibilities

Manage client accounts and contractor relationships, including retention, service expansion, contract negotiation, scheduling, and coordination of facility services. Conduct quality inspections, resolve client issues, oversee service compliance and supplies, and maintain operational records and communication with internal teams.

Requirements

Requires at least two years of outside B2B account management experience and a proven record of client retention; building maintenance or facility management experience is preferred but not required. Candidates should have strong communication, organization, relationship-building, and troubleshooting skills, proficiency with Microsoft Office and CRM tools, a valid BC driver's license and vehicle, and flexibility to travel and handle on-call emergencies.

Skills

B2B Account Management
Client Retention
Sales and Account Expansion
Contract Negotiation
Contractor Management
Quality Control Inspections
Customer Service
Relationship Building
Planning and Organization
Problem-Solving
Written and Verbal Communication
Microsoft Office
CRM Software
Facilities Maintenance
Maintenance and Repair Troubleshooting
Process Improvement

Benefits

Car Allowance

Visa sponsorship

Not detected in the job text

Keywords

B2B Account Management
Client Retention
Account Expansion
Facility Management
Building Maintenance
Contract Negotiation
Contractor Management
Service Scheduling
Quality Control
Site Inspections
Customer Satisfaction
Client Complaints
Service Compliance
Supplies Procurement
Microsoft Office
CRM
Outlook
Building Information Sheets
Material Safety Data Sheets
Route Sheets
Maintenance and Repair
Troubleshooting
Night Management
Process Improvement
On-Call Support

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