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Added 11 mins ago
DB
Part Time Bridal Sales
David's Bridal
Cambridge, ON
- $16 to $25.8 CAD / hour
- Part-time
…customers. Stylists are responsible for providing 5-Star Customer Service to all David’s Bridal customers, achieving sales goals and productivity by expertly following our selling…
Added 11 mins ago
CW
Facility Solutions Manager, full time
City Wide Facility Solutions
Burnaby, BC
- $55,000 to $80,000 CAD / year
- Full-time
The Facility Solutions Manager is responsible for the business operations of an assigned client contracted service area. This is an outside, B2B account management position that provides…
Added 11 mins ago
CW
Facility Solutions Manager, full time
City Wide Facility Solutions
Vancouver, BC
- $55,000 to $80,000 CAD / year
- Full-time
The Facility Solutions Manager is responsible for the business operations of an assigned client contracted service area. This is an outside, B2B account management position that provides…
Added 11 mins ago
K
Seasonal Sales Associate (Upper Canada Mall)
Knix
Newmarket, ON
- $19.7 CAD / hour
- Temporary
As a Sales Associate at Knix, you play a key role in creating a warm, inclusive, and confidence-building experience for every customer who walks through our doors. From first hello to…
Added 41 mins ago
TH
Merchandising Execution Associate Part Time - 7255 Cranbrook
The Home Depot Canada
Cranbrook, BC
- Part-time
Merchandising Execution Associates (MEAs) perform in-store merchandising service activities such as merchandising projects, planogram maintenance, overhead organization, and display/signage…
Added 41 mins ago
TH
Hardware Sales Associate Part-Time - 7255 Cranbrook
The Home Depot Canada
Cranbrook, BC
- Part-time
Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales associates have an emphasis on department and product…
Added 41 mins ago
TH
Associé, Ventes
The Home Depot Canada
Cranbrook, BC
- Part-time
Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales associates have an emphasis on department and product…
Added 1 hour ago
Assistant Manager II
EssilorLuxottica Group
Vaughan, ON
Added 1 hour ago
CB
Baker - Kensington
COBS Bread
Calgary, AB
- Full-time
…and take charge when it comes to production, marketing, and sales, we’re invested in offering you the ingredients you need to grow in your…
Added 1 hour ago
CW
Operations Manager
Canadian Wilderness Adventures
Whistler, BC
- Full-time
We're looking for an experienced, hands-on Operations Manager who leads by example, takes initiative, and gets things done. The ideal candidate is a proven leader in outdoor adventure…
Added 1 hour ago
CB
Baker - Marda Loop
COBS Bread
Calgary, AB
- Full-time
…and take charge when it comes to production, marketing, and sales, we're invested in offering you the ingredients you need to grow in your…
Added 1 hour ago
CB
Baker - Glenmore Landing
COBS Bread
Calgary, AB
- Full-time
…and take charge when it comes to production, marketing, and sales, we're invested in offering you the ingredients you need to grow in your…
Added 1 hour ago
CB
Baker - Kensington
COBS Bread
Calgary, AB
- Full-time
…and take charge when it comes to production, marketing, and sales, we're invested in offering you the ingredients you need to grow in your…
Added 1 hour ago
CB
Baker - 130th Avenue
COBS Bread
Calgary, AB
- Full-time
…and take charge when it comes to production, marketing, and sales, we're invested in offering you the ingredients you need to grow in your…
Added 2 hours ago
C
Operations Supervisor - Security Systems
Convergint
Burnaby, BC · CA BC Burnaby
- Full-time
Assist sales team on technical project labour and material estimates in addition to service-related proposals.
Added 2 hours ago
C
Service Manager
Convergint
Toronto, ON · CA ON Etobicoke
- Full-time
Job Description: Convergint is currently recruiting for a Service Manager to join our growing team in our Toronto, ON location. As the Service Manager, you will be responsible for the…
Added 2 hours ago
EL
Store Manager - Jo Malone London - Fulltime - Chinook Centre - Calgary AB
Estée Lauder Companies
Calgary, AB
- Full-time
We are looking for a dynamic and inspirational Store/Retail/Counter Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational…
Added 3 hours ago
Client Care Specialist
Property Law Firm CB LLP
Calgary, AB
This isn't a traditional reception or customer service role. It's a combination of client experience, operations and sales, with the opportunity to influence and build the systems you work…
Added 3 hours ago
CB
Baker - Full-Time with Benefits- Stratford Mall
COBS Bread
Stratford, ON
- Full-time
…and take charge when it comes to production, marketing, and sales, we're invested in offering you the ingredients you need to grow in your…
Added 3 hours ago
CB
Baker - Full-Time with Benefits- Stoney Creek Commons (London)
COBS Bread
London, ON
- Full-time
…and take charge when it comes to production, marketing, and sales, we're invested in offering you the ingredients you need to grow in your…
Added 3 hours ago
CB
Baker - Full-Time with Benefits- London North West
COBS Bread
London, ON
- Full-time
…and take charge when it comes to production, marketing, and sales, we're invested in offering you the ingredients you need to grow in your…
Added 3 hours ago
FP
Talent Acquisition Consultant
FINTECH PROFESSIONALS CORP
Toronto, ON
- $30 to $45 CAD / hour
- Full-time
Support end-to-end recruitment across retail service, sales, and branch management roles
Added 3 hours ago
SF
Commercial Account Manager
Summit Fleet
Leduc, AB
- Full-time
We believe great service starts with great people. That's why we invest in our employees, support professional growth, and create an environment where everyone's contributions matter.
Added 3 hours ago
CC
Global Account Manager
Cogent Communications
Montreal, QC
- Full-time
…superior customer support by virtue of its end-to-end control of service delivery and network monitoring. Structured tenure pay increases and an uncapped commissions plan offers you…
Added 3 hours ago
T
Full-Time Assistant Manager
Torrid
AB · Edmonton, AB
- Full-time
As an Assistant Store Manager, you'll assist in creating a team environment which fosters inclusivity and positive connections. In this role, you'll support the Store Manager by directing…

City Wide Facility Solutions

Facility Solutions Manager, full time

Vancouver, BC, Canada

$55,000 to $80,000 CAD / year · Full-time

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Job details

Pay: $55,000 to $80,000 CAD / year
Job type: Full-time
Apply by: May 8, 2027
Posting language: English
Posted: Nov 8, 2026

Original job description

Are you excellent at managing and retaining B2B accounts? Do you also have strong selling skills for increasing sales within an account? If you answered yes, consider this opportunity with City Wide!

City Wide Facility Solutions Vancouver is actively seeking a Facility Solutions Manager (FSM) for our Burnaby office.

The Facility Solutions Manager is responsible for the business operations of an assigned client contracted service area. This is an outside, B2B account management position that provides field support including - training, guidance with starting new clients, inspections of Contractor performance and compliance with client requirements, trouble-shooting customer requests/complaints, coordinating site visits, and developing long-term relationships with clients and Contractors. Additional responsibilities include negotiating contracts, procuring supplies from clients, and ensuring high client satisfaction.

What You Will Do...

Manage all aspects of assigned client relationships, including client retention, expansion, and diversification of City Wide building solutions and/or products
Formulate and manage an effective service strategy and schedule tailored to each client
Negotiate and enter into agreements with clients for additional services - search and supply parts and materials, determine pricing, staffing, and logistics
Manage all Contractor relationships including - Interview and hire, negotiate pricing and other contract terms, manage agreements, develop service specifications, client compliance, verify Contractor compliance, and remove/replace Contractors as necessary, coordinating and control work completion. Inspection regular and one-time jobs.
Ensure a standard of excellence in quality and client satisfaction, through detailed quality control inspections of client sites and consistent follow-through with all promises to clients
Supervise and direct Night Managers; ensure the client's strategy is executed and all services are performed correctly
Promote the sale of, procure, and monitor supplies for clients
Effectively communicate all client issues with Contractors and the Director of Operations (or owner); promptly address any client issues or problems that arise
Use City Wide's CRM to perform client inspections, adding extra charges, NM routing, etc
Schedule each non-routine activity in client facilities using Outlook
Update and keep current all Building Information Sheets (BIS), FSM Summary Sheets, and Exhibit A's. Ensure MSDS sheets for each client serviced in janitor closets are complete, accurate, and that all items are properly labeled
Notify Sales Executives of potential accounts in your territory, especially new construction
Develop and implement a plan with the Director of Operations and the Night Managers to resolve any client complaints or deficiencies in service and actively monitor compliance
Approve Night Managers and/or Service Representative's pay sheets; ensure accuracy
Assist Accounting in collecting clients' past due invoices and payment invoices for Contractors
Maintain updated route sheets, key/alarm sheets, and monthly planner for each client

Requirements

2+ years outside B2B account management experience, building maintenance or facility management preferred but not required
2+ years track record of success in a client retention role, with goals and metrics to support
Highly detail-oriented and excellent follow-through on commitments
Positive and outgoing personality; great at building relationships
Strong planning and organizational skills, detail-oriented and multitasking
Must have a proactive approach, be innovative, and strive for continuous process improvement
Excellent verbal and strong written English communication skills
Proficient in Microsoft Office and knowledge of CRM database
Proficiency in using a smartphone and laptop
Ability to travel on a daily or nightly basis to client locations locally
Ability to work within a flexible schedule.
Valid BC's Driver's License and a vehicle.
The candidate will be able to handle on-call emergencies
Strong technical skills in maintenance & repair, diagnosing & troubleshooting, building/facilities systems

Compensation: $25 per hour + commission

Benefits

$300 per month car allowance.

More on City Wide...

City Wide Facility Solutions is a fast-growing company with over 100 franchise locations across Canada and the U.S. Founded in 1961, City Wide Facility Solutions is the largest management company in the building maintenance industry. We have over 60 years in the business and continue to experience high growth and profitability across our franchise businesses. Our culture supports the company's Mission to create a Ripple Effect by positively impacting the people and communities they serve. Read more about City Wide at www.gocitywide.com/Vancouver.

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More about this job

Responsibilities

Manage client accounts and contractor relationships, including retention, service expansion, contract negotiation, scheduling, and coordination of facility services. Conduct quality inspections, resolve client issues, oversee service compliance and supplies, and maintain operational records and communication with internal teams.

Requirements

Requires at least two years of outside B2B account management experience and a proven record of client retention; building maintenance or facility management experience is preferred but not required. Candidates should have strong communication, organization, relationship-building, and troubleshooting skills, proficiency with Microsoft Office and CRM tools, a valid BC driver's license and vehicle, and flexibility to travel and handle on-call emergencies.

Skills

B2B Account Management
Client Retention
Sales and Account Expansion
Contract Negotiation
Contractor Management
Quality Control Inspections
Customer Service
Relationship Building
Planning and Organization
Problem-Solving
Written and Verbal Communication
Microsoft Office
CRM Software
Facilities Maintenance
Maintenance and Repair Troubleshooting
Process Improvement

Benefits

Car Allowance

Visa sponsorship

Not detected in the job text

Keywords

B2B Account Management
Client Retention
Account Expansion
Facility Management
Building Maintenance
Contract Negotiation
Contractor Management
Service Scheduling
Quality Control
Site Inspections
Customer Satisfaction
Client Complaints
Service Compliance
Supplies Procurement
Microsoft Office
CRM
Outlook
Building Information Sheets
Material Safety Data Sheets
Route Sheets
Maintenance and Repair
Troubleshooting
Night Management
Process Improvement
On-Call Support

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