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Added 13 mins ago
TH
Millwork Sales Specialist Full-Time - 7258 Lloydminster
The Home Depot
Lloydminster, SK
- Full-time
Sales Specialists support three primary store priorities: Customers First, In Stock, and Store Appearance. Sales Specialists support Customers First by providing fast, thorough, and…
Added 28 mins ago
DB
Part Time Bridal Sales
David's Bridal
Cambridge, ON
- $16 to $25.8 CAD / hour
- Part-time
…behaviors, and performing duties related to the presentation and operations of the store. S/he reports to the Store Manager in partnership with the Sales Manager. Bridal Stylists are brand…
Added 28 mins ago
CW
Facility Solutions Manager, full time
City Wide Facility Solutions
Burnaby, BC
- $55,000 to $80,000 CAD / year
- Full-time
The Facility Solutions Manager is responsible for the business operations of an assigned client contracted service area. This is an outside, B2B account management position that provides…
Added 28 mins ago
CW
Facility Solutions Manager, full time
City Wide Facility Solutions
Vancouver, BC
- $55,000 to $80,000 CAD / year
- Full-time
The Facility Solutions Manager is responsible for the business operations of an assigned client contracted service area. This is an outside, B2B account management position that provides…
Added 28 mins ago
K
Seasonal Sales Associate (Upper Canada Mall)
Knix
Newmarket, ON
- $19.7 CAD / hour
- Temporary
You treat feedback as a tool for success, proactively applying coaching to hit your targets and support the store’s success.
Added 43 mins ago
S
Operations Consultant - Full Time
Sephora
NB · Saint John, NB
- $17.65 to $22.05 CAD / hour
- Full-time
The Operations Consultant works in partnership with the Operations Supervisor to maintain stockroom organization and merchandise updates.
Added 43 mins ago
ML
Hospitality Manager - Retail
MAPLE LEAF LOUNGE
Toronto, ON
- Full-time
Manage vendor relationships, procurement activities, and operational resources to support efficient business operations.
Added 58 mins ago
J
Partner Development Manager, Ecosystem Partnerships
Jobgether
Canada
- Full-time
…next steps. Our partner is looking for a Partner Development Manager, Ecosystem Partnerships based in…
Added 1 hour ago
GO
Maintenance Performance Analyst
Government of Nunavut Recruitment
Iqaluit, NU
- Full-time
…housing services for communities across Nunavut? Reporting to the Manager, Strategic Asset Management, the maintenance performance analyst provides analytical expertise and support to the…
Added 1 hour ago
FG
National Account Manager
Farm Girl
Mississauga, ON
- Full-time
We are looking for a National Account Manager who will lead Farm Girl’s largest and most complex Canadian accounts directly, as the single senior contact for head-office buyers and category…
Added 1 hour ago
Assistant Manager II
EssilorLuxottica Group
Vaughan, ON
Added 1 hour ago
CW
Operations Manager
Canadian Wilderness Adventures
Whistler, BC
- Full-time
We're looking for an experienced, hands-on Operations Manager who leads by example, takes initiative, and gets things done. The ideal candidate is a proven leader in outdoor adventure…
Added 1 hour ago
CB
Baker - Kensington
COBS Bread
Calgary, AB
- Full-time
Career advancement opportunities - abound. Where do you see yourself? Your franchisee/manager has a vested interest in helping you craft your career.
Added 2 hours ago
CW
Business Administration & Operations Coordinator
Canadian Wealth Inc.
Calgary, AB
- Full-time
The Business Administrative Coordinator will work directly alongside our Operations Manager, providing administrative and operational support while assisting other departments as needed.
Added 2 hours ago
* EHS Manager *
Oerlikon
Fort Saskatchewan, AB
Reporting to the QESH Manager, you will serve as the site's subject matter expert for all environmental, health, and safety matters. This position requires a visible presence in operations,…
Added 2 hours ago
PE
Human Resources Manager (Interim)
Phasor Engineering Inc
Calgary, AB
- Contract
The Human Resources Manager (Interim) will oversee a broad range of HR operations and employee lifecycle activities across Canada and the United States. Reporting to the VP Finance this…
Added 2 hours ago
PE
Human Resources Manager (Interim)
Phasor Engineering Inc
Calgary, AB
- Contract
The Human Resources Manager (Interim) will oversee a broad range of HR operations and employee lifecycle activities across Canada and the United States. Reporting to the VP Finance this…
Added 2 hours ago
C
Operations Supervisor - Security Systems
Convergint
Burnaby, BC · CA BC Burnaby
- Full-time
Convergint is looking for a full-time, enthusiastic, results driven and forward-thinking Operations Supervisor to join our amazing culture in Vancouver, BC. As an Operations Supervisor, you…
Added 2 hours ago
C
Project Specialist - Security Systems
Convergint
Toronto, ON · CA ON Etobicoke
- Full-time
Works closely with the Project Manager and/or Operations Manager and assists in the overall coordination of specific projects; makes recommendations regarding quality of work and potential…
Added 2 hours ago
C
Junior Security Technician - North Battleford, SK
Convergint
Saskatoon, SK · CA SK Saskatoon
- Full-time
…needed. Colleague interface for the provision of technical support and training for the customer and as such is accountable for maximizing customer satisfaction. Refers more complex issues…
Added 2 hours ago
C
Service Manager
Convergint
Toronto, ON · CA ON Etobicoke
- Full-time
Job Description: Convergint is currently recruiting for a Service Manager to join our growing team in our Toronto, ON location. As the Service Manager, you will be responsible for the…
Added 2 hours ago
C
Site Foreman - FIFO
Convergint
Fort McMurray, AB · CA AB Fort McMurray
- Full-time
The successful candidate will maintain strong relationships with Kearl stakeholders, support technical leads and trades personnel, coordinate project activities, and provide leadership in…
Added 2 hours ago
C
Security and Healthcare Technician
Convergint
Dartmouth, NS · CA NS Dartmouth
- Full-time
Job Description: Convergint is seeking a Technician – ICAT Systems to support the delivery of large-scale P3 infrastructure projects throughout Canada. This position is based in Dartmouth,…
Added 2 hours ago
CF
Assistant Mess Manager
Canadian Forces Morale and Welfare Services (CFMWS)
Goose Bay
- Full-time
…services, access to retail savings and discounts and offers family support and organizes charity…
Added 3 hours ago
EL
Store Manager - Jo Malone London - Fulltime - Chinook Centre - Calgary AB
Estée Lauder Companies
Calgary, AB
- Full-time
We are looking for a dynamic and inspirational Store/Retail/Counter Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational…

City Wide Facility Solutions

Facility Solutions Manager, full time

Burnaby, BC, Canada

$55,000 to $80,000 CAD / year · Full-time

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Job details

Pay: $55,000 to $80,000 CAD / year
Job type: Full-time
Apply by: May 8, 2027
Posting language: English
Posted: Nov 8, 2026

Original job description

Are you excellent at managing and retaining B2B accounts? Do you also have strong selling skills for increasing sales within an account? If you answered yes, consider this opportunity with City Wide!

City Wide Facility Solutions Vancouver is actively seeking a Facility Solutions Manager (FSM) for our Burnaby office.

The Facility Solutions Manager is responsible for the business operations of an assigned client contracted service area. This is an outside, B2B account management position that provides field support including - training, guidance with starting new clients, inspections of Contractor performance and compliance with client requirements, trouble-shooting customer requests/complaints, coordinating site visits, and developing long-term relationships with clients and Contractors. Additional responsibilities include negotiating contracts, procuring supplies from clients, and ensuring high client satisfaction.

What You Will Do...

Manage all aspects of assigned client relationships, including client retention, expansion, and diversification of City Wide building solutions and/or products
Formulate and manage an effective service strategy and schedule tailored to each client
Negotiate and enter into agreements with clients for additional services - search and supply parts and materials, determine pricing, staffing, and logistics
Manage all Contractor relationships including - Interview and hire, negotiate pricing and other contract terms, manage agreements, develop service specifications, client compliance, verify Contractor compliance, and remove/replace Contractors as necessary, coordinating and control work completion. Inspection regular and one-time jobs.
Ensure a standard of excellence in quality and client satisfaction, through detailed quality control inspections of client sites and consistent follow-through with all promises to clients
Supervise and direct Night Managers; ensure the client's strategy is executed and all services are performed correctly
Promote the sale of, procure, and monitor supplies for clients
Effectively communicate all client issues with Contractors and the Director of Operations (or owner); promptly address any client issues or problems that arise
Use City Wide's CRM to perform client inspections, adding extra charges, NM routing, etc
Schedule each non-routine activity in client facilities using Outlook
Update and keep current all Building Information Sheets (BIS), FSM Summary Sheets, and Exhibit A's. Ensure MSDS sheets for each client serviced in janitor closets are complete, accurate, and that all items are properly labeled
Notify Sales Executives of potential accounts in your territory, especially new construction
Develop and implement a plan with the Director of Operations and the Night Managers to resolve any client complaints or deficiencies in service and actively monitor compliance
Approve Night Managers and/or Service Representative's pay sheets; ensure accuracy
Assist Accounting in collecting clients' past due invoices and payment invoices for Contractors
Maintain updated route sheets, key/alarm sheets, and monthly planner for each client

Requirements

2+ years outside B2B account management experience, building maintenance or facility management preferred but not required
2+ years track record of success in a client retention role, with goals and metrics to support
Highly detail-oriented and excellent follow-through on commitments
Positive and outgoing personality; great at building relationships
Strong planning and organizational skills, detail-oriented and multitasking
Must have a proactive approach, be innovative, and strive for continuous process improvement
Excellent verbal and strong written English communication skills
Proficient in Microsoft Office and knowledge of CRM database
Proficiency in using a smartphone and laptop
Ability to travel on a daily or nightly basis to client locations locally
Ability to work within a flexible schedule.
Valid BC's Driver's License and a vehicle.
The candidate will be able to handle on-call emergencies
Strong technical skills in maintenance & repair, diagnosing & troubleshooting, building/facilities systems

Compensation: $25 per hour + commission

Benefits

$300 per month car allowance.

More on City Wide...

City Wide Facility Solutions is a fast-growing company with over 100 franchise locations across Canada and the U.S. Founded in 1961, City Wide Facility Solutions is the largest management company in the building maintenance industry. We have over 60 years in the business and continue to experience high growth and profitability across our franchise businesses. Our culture supports the company's Mission to create a Ripple Effect by positively impacting the people and communities they serve. Read more about City Wide at www.gocitywide.com/Vancouver.

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More about this job

Responsibilities

Manage and grow client relationships for assigned facility service accounts, including retention, additional sales, contract negotiation, service planning, and issue resolution. Oversee contractors and night managers, inspect service quality and compliance, coordinate supplies and schedules, and maintain client and operational records.

Requirements

Requires at least two years of outside B2B account management experience and a proven record of client retention; building maintenance or facility management experience is preferred but not required. Candidates should have strong communication, organization, relationship-building, and technical troubleshooting skills, be proficient with Microsoft Office and CRM tools, and have a valid BC driver's license and vehicle.

Skills

B2B Account Management
Client Retention
Sales and Account Growth
Contract Negotiation
Contractor Management
Quality Control Inspections
Customer Service
Relationship Building
Planning and Organization
Written and Verbal Communication
Microsoft Office
CRM Software
Facilities Maintenance
Troubleshooting
Process Improvement
Scheduling and Logistics

Benefits

Car Allowance
Commission

Visa sponsorship

Not detected in the job text

Keywords

B2B Account Management
Client Retention
Facility Management
Building Maintenance
Contract Negotiation
Contractor Management
Client Satisfaction
Quality Control
Site Inspections
Service Scheduling
Customer Complaints
Sales Growth
Supplies Procurement
Microsoft Office
CRM
Outlook
Building Information Sheets
MSDS
Route Sheets
Maintenance and Repair
Troubleshooting
Facilities Systems
Night Managers
Client Compliance
Process Improvement

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