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Added 6 mins ago
EV
Senior Geologist or Geologist, Projects
Elk Valley Resources
Elkford, BC
- $123,000 to $145,000 CAD / year
- Full-time
EVR is proud to be part of the Glencore Group, contributing to a global portfolio of operations with a history that dates back more than 100 years in Canada.
Added 6 mins ago
NE
Director, Finance
NB Energy and Utilities Board / Commission de l'énergie et des services publics du N.-B.
Saint John, NB
- $131,000 to $139,000 CAD / year
- Full-time
The New Brunswick Electricity and Utilities Board is seeking a Director, Finance to play a central role in strengthening financial stewardship, supporting operational effectiveness, and…
Added 6 mins ago
SP
Leasing Manager
Shiplake Properties
Toronto, ON
- Full-time
operations, you will oversee every stage of the leasing journey, from guiding prospect
Added 6 mins ago
E
Cook 2 - Part Time (PT) - Viking
Extendicare
Viking, AB
- Part-time
Reporting to the Director of Culinary Services or Dietary Manager, the Cook is responsible for preparation and delivery of all foods for residents, guests and employees.
Added 6 mins ago
EV
Senior Geologist or Geologist, Projects
Elk Valley Resources
Elkford, BC
- $123,000 to $145,000 CAD / year
EVR is proud to be part of the Glencore Group, contributing to a global portfolio of operations with a history that dates back more than 100 years in Canada.
Added 6 mins ago
KC
Senior Project Coordinator
Kindred Construction
Revelstoke, BC
- Full-time
…projects, including safety and quality control, and assists operations staff to ensure projects are completed on time and within budget. The Senior Project Coordinator will report to the…
Added 6 mins ago
R
Director, Parallel by RBC
RBC
Toronto, ON
- Full-time
We are seeking an experienced Director with a proven growth mindset to lead the continued commercialization and expansion of Parallel by RBC, our strategic multi-family office offering.…
Added 20 mins ago
E
Human Resources Consultant
Evlv
Montreal, QC · Greater Montreal Metropolitan Area
- Part-time
…Fractional HR professional to support its day-to-day human resources operations. Working 1–2 days per week, this person will oversee key HR functions, ensure policies and procedures are up…
Added 20 mins ago
SM
Unit Assistant, Emergency
Stevenson Memorial Hospital
Alliston, ON
- Internship
Communicates issues and concerns to the Director.
Added 21 mins ago
GI
Business Transformation Director
GRAITEC Italy
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
Transformation, Data & AI, Information Security, and IT Operations & Platforms. Together we own the delivery
Added 21 mins ago
NF
Manager, Partnerships & Corporate Accounts (GTA)
Noble First Aid
Toronto, ON
- Full-time
Proactively identify and approach decision-makers, including HR Directors, Health & Safety Managers, College Deans, Operations Leads, and Non-Profit Executive Directors.
Added 21 mins ago
AB
Safety & Compliance Manager
Arnold Bros. Transport Ltd.
Winnipeg, MB
- Full-time
Reporting to the Director of Safety & Driver Development, the Safety & Compliance Manager will guide our regulatory, compliance, and prevention efforts. You’ll make sure our drivers and…
Added 21 mins ago
UO
Senior Manager, Operations, Animal Care and Veterinary Service
University of Ottawa
Ottawa, ON · Roger Guindon Hall
- Full-time
Reporting to the Senior Director, Animal Care and Veterinary Services, the Associate Director, Operations provides strategic and operational leadership for the delivery of animal care and…
Added 21 mins ago
Associate Director, Real Estate Banking (Toronto, ON)
Scotiabank
Toronto, ON
The Associate Director is responsible for contributing to the overall success of Real Estate Banking by meeting his/her team financial and non-financial metrics and supporting the Director…
Added 21 mins ago
Manager, Investments - Tangerine
Scotiabank
ON · Toronto, ON
The Manager of Tangerine Investments reports directly to the Director, Investment & Deposit Front Line Sales and will lead a team of Investment Fund Associates. The Manager is responsible…
Added 21 mins ago
Manager, Engineering (Long Term Grid Planning)
Toronto Hydro
Toronto, ON
Reporting to the Director, Investment Planning, the Manager, Engineering (Long-Term Grid Planning) leads the development of evidence-based long-term plans for the distribution system. The…
Added 21 mins ago
R
Gestionnaire Comptable – Développement
RES
Montreal, QC
- Full-time
Added 21 mins ago
SH
Finance & Payroll Officer
Sandy Hill Community Health Centre
Ottawa, ON
- Full-time
Most importantly, they understand that effective financial operations support SHCHC's broader mission of delivering accessible, responsive and community-focused healthcare services.
Added 21 mins ago
Director of Manufacturing
BRC Group Inc.
Georgetown, ON
The Director of Manufacturing will be responsible for providing strategic operational leadership and daily executive oversight across BRC and Woodlore. Reporting directly to the Vice…
Added 21 mins ago
OR
Workforce Planning & Labor Specialist
OSL Retail Services Inc
Mississauga, ON
- Other
…schedules and payroll baselines. This role partners with retail operations, finance, store leadership and the client to optimize staffing, manage labour costs, ensure compliance, and drive…
Added 36 mins ago
ML
Finance Director, Poultry Operations
Maple Leaf Foods Inc.
Mississauga, ON
- Full-time
Maple Leaf Foods is seeking a Director, Poultry Operations (Finance) to provide financial leadership and strategic business partnership across our Poultry Operations portfolio.
Added 36 mins ago
A
Lead Hand Painter - Journeyperson
AccorHotel
Banff, AB
- Full-time
As the Lead Hand Painter, you will take a leadership role in overseeing all hotel painting operations - ensuring the quality, consistency, and efficiency of all surface preparation,…
Added 36 mins ago
TS
Youth Care Worker-House Parent
The Salvation Army Canada and Bermuda Territory
Regina, SK
- Full-time
…and everyone living in it. They support the team and ensure operations are efficient, safe, and secure. The Youth Care Worker/House Parent shall ensure residents safety while interacting in…
Added 36 mins ago
CG
Assistant Director of Care - Temporary Role
Christenson Group of Companies
Lacombe, AB
- Full-time
The Assistant Director of Care is responsible for supervising LPNs and Healthcare Aides, ensuring the delivery of high-quality patient care in accordance with the standards, policies,…
Added 51 mins ago
SH
Finance & Payroll Officer
Sandy Hill Community Health Centre
Ottawa, ON
- Full-time
Most importantly, they understand that effective financial operations support SHCHC's broader mission of delivering accessible, responsive and community-focused healthcare services.

City Wide Facility Solutions

Facility Solutions Manager, full time

Burnaby, BC, Canada

$55,000 to $80,000 CAD / year · Full-time

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Job details

Pay: $55,000 to $80,000 CAD / year
Job type: Full-time
Apply by: May 8, 2027
Posting language: English
Posted: Nov 9, 2026

Original job description

Are you excellent at managing and retaining B2B accounts? Do you also have strong selling skills for increasing sales within an account? If you answered yes, consider this opportunity with City Wide!

City Wide Facility Solutions Vancouver is actively seeking a Facility Solutions Manager (FSM) for our Burnaby office.

The Facility Solutions Manager is responsible for the business operations of an assigned client contracted service area. This is an outside, B2B account management position that provides field support including - training, guidance with starting new clients, inspections of Contractor performance and compliance with client requirements, trouble-shooting customer requests/complaints, coordinating site visits, and developing long-term relationships with clients and Contractors. Additional responsibilities include negotiating contracts, procuring supplies from clients, and ensuring high client satisfaction.

What You Will Do...

Manage all aspects of assigned client relationships, including client retention, expansion, and diversification of City Wide building solutions and/or products
Formulate and manage an effective service strategy and schedule tailored to each client
Negotiate and enter into agreements with clients for additional services - search and supply parts and materials, determine pricing, staffing, and logistics
Manage all Contractor relationships including - Interview and hire, negotiate pricing and other contract terms, manage agreements, develop service specifications, client compliance, verify Contractor compliance, and remove/replace Contractors as necessary, coordinating and control work completion. Inspection regular and one-time jobs.
Ensure a standard of excellence in quality and client satisfaction, through detailed quality control inspections of client sites and consistent follow-through with all promises to clients
Supervise and direct Night Managers; ensure the client's strategy is executed and all services are performed correctly
Promote the sale of, procure, and monitor supplies for clients
Effectively communicate all client issues with Contractors and the Director of Operations (or owner); promptly address any client issues or problems that arise
Use City Wide's CRM to perform client inspections, adding extra charges, NM routing, etc
Schedule each non-routine activity in client facilities using Outlook
Update and keep current all Building Information Sheets (BIS), FSM Summary Sheets, and Exhibit A's. Ensure MSDS sheets for each client serviced in janitor closets are complete, accurate, and that all items are properly labeled
Notify Sales Executives of potential accounts in your territory, especially new construction
Develop and implement a plan with the Director of Operations and the Night Managers to resolve any client complaints or deficiencies in service and actively monitor compliance
Approve Night Managers and/or Service Representative's pay sheets; ensure accuracy
Assist Accounting in collecting clients' past due invoices and payment invoices for Contractors
Maintain updated route sheets, key/alarm sheets, and monthly planner for each client

Requirements

2+ years outside B2B account management experience, building maintenance or facility management preferred but not required
2+ years track record of success in a client retention role, with goals and metrics to support
Highly detail-oriented and excellent follow-through on commitments
Positive and outgoing personality; great at building relationships
Strong planning and organizational skills, detail-oriented and multitasking
Must have a proactive approach, be innovative, and strive for continuous process improvement
Excellent verbal and strong written English communication skills
Proficient in Microsoft Office and knowledge of CRM database
Proficiency in using a smartphone and laptop
Ability to travel on a daily or nightly basis to client locations locally
Ability to work within a flexible schedule.
Valid BC's Driver's License and a vehicle.
The candidate will be able to handle on-call emergencies
Strong technical skills in maintenance & repair, diagnosing & troubleshooting, building/facilities systems

Compensation: $25 per hour + commission

Benefits

$300 per month car allowance.

More on City Wide...

City Wide Facility Solutions is a fast-growing company with over 100 franchise locations across Canada and the U.S. Founded in 1961, City Wide Facility Solutions is the largest management company in the building maintenance industry. We have over 60 years in the business and continue to experience high growth and profitability across our franchise businesses. Our culture supports the company's Mission to create a Ripple Effect by positively impacting the people and communities they serve. Read more about City Wide at www.gocitywide.com/Vancouver.

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More about this job

Responsibilities

Manage and grow client relationships for assigned facility service accounts, including retention, additional sales, service planning, contract negotiation, and coordination of contractors and supplies. Inspect service quality, resolve client issues, supervise night managers, maintain client and route records, and support accurate billing and contractor payments.

Requirements

Requires at least two years of outside B2B account management experience and a proven record of client retention; building maintenance or facilities management experience is preferred but not required. Candidates need strong communication, organization, relationship-building, and technical troubleshooting skills, proficiency with Microsoft Office and CRM tools, a valid BC driver's license and vehicle, and the ability to travel locally and work a flexible schedule.

Skills

B2B Account Management
Client Retention
Sales and Account Growth
Contract Negotiation
Contractor Management
Relationship Building
Quality Control Inspections
Customer Complaint Resolution
Planning and Organization
Written and Verbal Communication
Microsoft Office
CRM Database Management
Maintenance and Repair
Troubleshooting
Facilities Management
Process Improvement

Benefits

Car Allowance

Visa sponsorship

Not detected in the job text

Keywords

B2B Account Management
Client Retention
Facility Management
Building Maintenance
Contract Negotiation
Contractor Management
Service Scheduling
Quality Control
Client Inspections
Customer Satisfaction
Complaint Resolution
Sales Growth
Supplies Procurement
Microsoft Office
CRM
Outlook
Building Information Sheets
Material Safety Data Sheets
Route Sheets
Maintenance and Repair
Troubleshooting
Facilities Systems
Night Management
Invoice Collection
Process Improvement

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