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Added 1 day ago
H
IT Project Manager
HrBrain
Featured · Posted directly by employer
Waterloo, ON
- $70 CAD / hour
- Contract
Bachelor’s degree in Computer Science, Information Technology, Engineering, Business, or a related field, or equivalent practical experience.
Added 6 mins ago
JC
Property Manager
JYSK Canada
Coquitlam, BC
- $80,000 to $90,000 CAD / year
- Full-time
As a Property Manager, you will play a key role in overseeing our expanding commercial real estate portfolio while supporting the management of our leased locations.
Added 6 mins ago
MN
Project Coordinator
Modern Niagara
Burnaby, BC
- Full-time
The Project Coordinator works closely with the Project Manager to support the successful execution of large Industrial, Commercial and Institutional construction projects. This role…
Added 6 mins ago
T
Assistant Controller
Techo-Bloc
Longueuil, QC · Saint-Hubert, Quebec
- Full-time
Late morning, you join the monthly review with a plant’s operations manager. Instead of just presenting a variance report, you come in with a view: raw material costs explain part of the…
Added 6 mins ago
UH
Senior Communications Advisor
University Health Network
Toronto, ON
- Full-time
Reporting to the Manager, Internal Communications, and working closely with the Director, Strategic Communications, this dynamic role partners with leaders, subject matter experts and teams…
Added 6 mins ago
SC
Universal Financial Associate -Beiseker
Servus Credit Union
Beiseker, AB
- Part-time
Reporting to the Branch Manager, our Universal Financial Associate plays an integral role in the branch by supporting our members with all their banking needs. As a Universal Financial…
Added 6 mins ago
AS
Personal Banking Advisor
Alterna Savings
Toronto, ON · Scarborough, ON
- Full-time
Liaison with Wealth Management and Small and Medium Enterprise (SME) representatives/team
Added 6 mins ago
A
Front Office Night Manager
AccorHotel
Whistler, BC
- Full-time
…Hotels & Resorts. Showcase your interpersonal strengths as Night Manager where you will lead, train, and recognize your team in support of exceptional guest…
Added 6 mins ago
A
Storeperson
AccorHotel
Lake Louise, AB
- Full-time
Reporting to the Shipping & Receiving Manager, responsibilities include but are not limited to:
Added 6 mins ago
A
Medical Advisor - Allergan Aesthetics
AbbVie
Markham, ON
- $112,000 to $162,000 CAD / year
- Full-time
Provide comprehensive clinical and scientific information on Allergan products to internal staff and, as needed, external customers.
Added 6 mins ago
AI
Assistant Branch Manager
American Iron and Metal
Montréal-Est, QC
- Full-time
As an Assistant Branch Manager, you will report directly to the Branch Manager. You will be responsible for managing a team, overseeing daily operations, and ensuring exceptional customer…
Added 6 mins ago
P
Program Manager
Pebl
Remote, Canada
- Full-time
- Remote
Pebl is seeking a highly organized, execution-focused Program Manager to join our Business Operations organization, reporting to the Vice President of Employment Solutions. This role will…
Added 6 mins ago
R
Account Manager
ResQ
Remote, Canada
- Full-time
- Remote
ResQ is looking for an Account Manager to join our team and help us take ResQ to the next level!
Added 7 mins ago
W
(CAN) Total Loss & Compliance Assistant Manager
Walmart
Saskatoon, SK
- Full-time
2. Creates, with the balance of the Management Team, operational plans; prioritizes, delegates and provides clear direction to Managers and Associates. Ensures optimal store conditions…
Added 7 mins ago
Pre-Construction Manager, GES NA, Design and Construction
Amazon
Toronto, ON
…internal teams (Design Engineering, Amazon Robotics); contract management governance; conceptual estimating and budget oversight; and managing multiple large industrial projects in various…
Added 7 mins ago
W
Pharmacy Assistant
Walmart
Waterloo, ON
- Part-time
…completeness i.e. Name; Address; DOB; Allergies; 3rd Party Information; Any Special Requests; Prescriber; Generic/Brand; Prioritizing Prescriptions with 21st Century…
Added 7 mins ago
W
Food Assistant Manager
Walmart
New Minas, NS
- Full-time
2. Creates, with the balance of the Management Team, operational plans; prioritizes, delegates and provides clear direction to Managers and Associates. Ensures optimal store conditions…
Added 7 mins ago
W
(CAN) Overnight Assistant Manager
Walmart
Dartmouth, NS
- Full-time
2. Creates, with the balance of the Management Team, operational plans; prioritizes, delegates and provides clear direction to Managers and Associates. Ensures optimal store conditions…
Added 7 mins ago
C
Manager/ Senior Manager, Site Reliability Engineering
Cvent
Fredericton, NB
- Full-time
…in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and…
Added 22 mins ago
WC
(CAN) Seasonal Associate
Walmart Canada
New Glasgow, NS
- Contract
Resolves customer issues and refers concerns to management where appropriate.
Added 22 mins ago
DG
Senior Manager, Domestic Tax
Doane Grant Thornton LLP
Vaughan, ON
- Full-time
As a Senior Manager, Domestic Tax, in the Privately Held Business areas of tax, you will have the opportunity to:
Added 22 mins ago
NP
Senior Buyer
NFI Parts Inc
Winnipeg, MB
- Full-time
…established relationships with over 1,000 suppliers. Further information is available at…
Added 22 mins ago
A
AI Systems Engineer
Altis
Peterborough, ON
- $100,000 to $120,000 CAD / year
- Contract
You’ll work across Systems, Software, I&C, Mechanical Engineering, Information Technology, Quality, and project teams to deliver secure, reliable, traceable, and maintainable digital…
Added 22 mins ago
TO
IT Project Manager
Town of Newmarket
Newmarket, ON
- Contract
Under the direction of the Manager, Business Solutions & Project Service, as a key member of the Information Technology Services Project Management Office, the IT Project Manager is…
Added 22 mins ago
OH
IT Specialist
O'Dell HVAC Group
Ottawa, ON
- Full-time
We are seeking an IT Specialist to join our team. Reporting to the Manager, Enterprise IT & Systems you will play a key role in supporting and maintaining the organization's technology…
Added 22 mins ago
KC
Senior Project Manager
Keller Construction Ltd.
Calgary, AB
- $120,000 to $150,000 CAD / year
- Full-time
The Sr. Project Manager is responsible for the overall planning, execution, and successful delivery of construction projects. This role ensures projects are completed safely, on time,…

City Wide Facility Solutions

Facility Solutions Manager, full time

Burnaby, BC, Canada

$55,000 to $80,000 CAD / year · Full-time

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Job details

Pay: $55,000 to $80,000 CAD / year
Job type: Full-time
Apply by: May 8, 2027
Posting language: English
Posted: Nov 9, 2026

Original job description

Are you excellent at managing and retaining B2B accounts? Do you also have strong selling skills for increasing sales within an account? If you answered yes, consider this opportunity with City Wide!

City Wide Facility Solutions Vancouver is actively seeking a Facility Solutions Manager (FSM) for our Burnaby office.

The Facility Solutions Manager is responsible for the business operations of an assigned client contracted service area. This is an outside, B2B account management position that provides field support including - training, guidance with starting new clients, inspections of Contractor performance and compliance with client requirements, trouble-shooting customer requests/complaints, coordinating site visits, and developing long-term relationships with clients and Contractors. Additional responsibilities include negotiating contracts, procuring supplies from clients, and ensuring high client satisfaction.

What You Will Do...

Manage all aspects of assigned client relationships, including client retention, expansion, and diversification of City Wide building solutions and/or products
Formulate and manage an effective service strategy and schedule tailored to each client
Negotiate and enter into agreements with clients for additional services - search and supply parts and materials, determine pricing, staffing, and logistics
Manage all Contractor relationships including - Interview and hire, negotiate pricing and other contract terms, manage agreements, develop service specifications, client compliance, verify Contractor compliance, and remove/replace Contractors as necessary, coordinating and control work completion. Inspection regular and one-time jobs.
Ensure a standard of excellence in quality and client satisfaction, through detailed quality control inspections of client sites and consistent follow-through with all promises to clients
Supervise and direct Night Managers; ensure the client's strategy is executed and all services are performed correctly
Promote the sale of, procure, and monitor supplies for clients
Effectively communicate all client issues with Contractors and the Director of Operations (or owner); promptly address any client issues or problems that arise
Use City Wide's CRM to perform client inspections, adding extra charges, NM routing, etc
Schedule each non-routine activity in client facilities using Outlook
Update and keep current all Building Information Sheets (BIS), FSM Summary Sheets, and Exhibit A's. Ensure MSDS sheets for each client serviced in janitor closets are complete, accurate, and that all items are properly labeled
Notify Sales Executives of potential accounts in your territory, especially new construction
Develop and implement a plan with the Director of Operations and the Night Managers to resolve any client complaints or deficiencies in service and actively monitor compliance
Approve Night Managers and/or Service Representative's pay sheets; ensure accuracy
Assist Accounting in collecting clients' past due invoices and payment invoices for Contractors
Maintain updated route sheets, key/alarm sheets, and monthly planner for each client

Requirements

2+ years outside B2B account management experience, building maintenance or facility management preferred but not required
2+ years track record of success in a client retention role, with goals and metrics to support
Highly detail-oriented and excellent follow-through on commitments
Positive and outgoing personality; great at building relationships
Strong planning and organizational skills, detail-oriented and multitasking
Must have a proactive approach, be innovative, and strive for continuous process improvement
Excellent verbal and strong written English communication skills
Proficient in Microsoft Office and knowledge of CRM database
Proficiency in using a smartphone and laptop
Ability to travel on a daily or nightly basis to client locations locally
Ability to work within a flexible schedule.
Valid BC's Driver's License and a vehicle.
The candidate will be able to handle on-call emergencies
Strong technical skills in maintenance & repair, diagnosing & troubleshooting, building/facilities systems

Compensation: $25 per hour + commission

Benefits

$300 per month car allowance.

More on City Wide...

City Wide Facility Solutions is a fast-growing company with over 100 franchise locations across Canada and the U.S. Founded in 1961, City Wide Facility Solutions is the largest management company in the building maintenance industry. We have over 60 years in the business and continue to experience high growth and profitability across our franchise businesses. Our culture supports the company's Mission to create a Ripple Effect by positively impacting the people and communities they serve. Read more about City Wide at www.gocitywide.com/Vancouver.

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More about this job

Responsibilities

Manage and grow client relationships for assigned facility service accounts, including retention, additional sales, service planning, contract negotiation, and coordination of contractors and supplies. Inspect service quality, resolve client issues, supervise night managers, maintain client and route records, and support accurate billing and contractor payments.

Requirements

Requires at least two years of outside B2B account management experience and a proven record of client retention; building maintenance or facilities management experience is preferred but not required. Candidates need strong communication, organization, relationship-building, and technical troubleshooting skills, proficiency with Microsoft Office and CRM tools, a valid BC driver's license and vehicle, and the ability to travel locally and work a flexible schedule.

Skills

B2B Account Management
Client Retention
Sales and Account Growth
Contract Negotiation
Contractor Management
Relationship Building
Quality Control Inspections
Customer Complaint Resolution
Planning and Organization
Written and Verbal Communication
Microsoft Office
CRM Database Management
Maintenance and Repair
Troubleshooting
Facilities Management
Process Improvement

Benefits

Car Allowance

Visa sponsorship

Not detected in the job text

Keywords

B2B Account Management
Client Retention
Facility Management
Building Maintenance
Contract Negotiation
Contractor Management
Service Scheduling
Quality Control
Client Inspections
Customer Satisfaction
Complaint Resolution
Sales Growth
Supplies Procurement
Microsoft Office
CRM
Outlook
Building Information Sheets
Material Safety Data Sheets
Route Sheets
Maintenance and Repair
Troubleshooting
Facilities Systems
Night Management
Invoice Collection
Process Improvement

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