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Added 1 day ago
H
IT Project Manager
HrBrain
Featured · Posted directly by employer
Waterloo, ON
- $70 CAD / hour
- Contract
Partner closely with the Product Owner, business stakeholders, technology teams, architects, vendors, and other delivery partners to coordinate priorities and maintain delivery alignment.
Added 7 mins ago
PC
Project Manager - Building Science
Pinchin Canada
Victoria, BC
- Full-time
Pinchin is seeking a Project Coordinator or Project Manager to join our Building Science and Sustainability (BSS) team in Victoria. This new role will report directly to the Operations…
Added 7 mins ago
OT
Field Service Engineer / Calibration Specialist
O'Hara Technologies Inc.
Toronto, ON
- Full-time
Apply: Submit your application on LinkedIn. You’ll hear from us within 5 business days.
Added 7 mins ago
DELIVERY MANAGER, CRM & ERP SOLUTIONS
Green Shield Canada
Toronto, ON
We’re looking for a Delivery Manager, CRM & Enterprise Applications to lead the operational delivery, stabilization, and continuous improvement of critical platforms supporting…
Added 7 mins ago
S
Digital Manager
Stantec
Edmonton, AB
- Full-time
The Digital Marketing Manager Operations sets the strategy, roadmap, governance, and operating model for the data, CRM, technology, website, and operational capabilities that underpin…
Added 7 mins ago
SP
Leasing Manager
Shiplake Properties
Toronto, ON
- Full-time
The Leasing Manager plays a central role in driving the success, occupancy, and resident
Added 7 mins ago
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Commercial Services Senior Specialist
Enbridge
Calgary, AB
- Full-time
…and operational coordination. This role translates customer business priorities into actionable plans that support long-term relationships, customer retention, and mutually beneficial…
Added 7 mins ago
A
Marketing Manager (Brilliant Harvest)
AltaML
Calgary, AB
- Full-time
As the Marketing Manager, you are the voice of our brand and the engine driving our market presence. You bring a deep understanding of B2B equipment dealership marketing, community…
Added 7 mins ago
A
Bid Lead, Engineering and Field Services
AtkinsRéalis
Mississauga, ON
- Full-time
Reporting to the Bid Manager - Engineering and Field Services, the Bid Lead is responsible for preparing proposals on behalf of the Nuclear Canada Business Unit. In this capacity, the Bid…
Added 7 mins ago
K
Associate Store Manager - Halifax
Knix
Halifax, NS
- Full-time
As an Associate Store Manager at Knix, you bring our brand to life through how you lead and connect every day. You have a natural pulse on what our customers want and create a welcoming,…
Added 7 mins ago
SB
Field Marketing Coordinator Intern - Edmonton
Stanley Black & Decker, Inc.
AB
- Full-time
…Edmonton region and reporting directly to the Field Marketing Manager. The FMC Intern is a dedicated service support representative with responsibility for big box retail stores, such as…
Added 7 mins ago
SB
Field Marketing Coordinator - Saskatoon
Stanley Black & Decker, Inc.
Saskatoon, SK · ON
- Full-time
…Saskatoon region and reporting directly to the Field Marketing Manager. The FMC Intern is a dedicated service support representative with responsibility for big box retail stores, such as…
Added 7 mins ago
SB
Field Marketing Coordinator Intern - Calgary
Stanley Black & Decker, Inc.
Calgary, AB · AB
- Full-time
…Calgary region and reporting directly to the Field Marketing Manager. The FMC Intern is a dedicated service support representative with responsibility for big box retail stores, such as…
Added 7 mins ago
SB
Field Marketing Coordinator Intern - Winnipeg
Stanley Black & Decker, Inc.
Winnipeg, MB · ON
- Full-time
…Winnipeg region and reporting directly to the Field Marketing Manager. The FMC Intern is a dedicated service support representative with responsibility for big box retail stores, such as…
Added 7 mins ago
A
Global Compensation Manager
Accenture
Toronto, ON · Ottawa, ON · Montreal, QC · Vancouver, BC · Calgary, AB
- Full-time
…and market-informed solutions and pay structures that support business priorities, talent retention, and long-term organizational objectives. The Total Rewards Manager will combine strong…
Added 7 mins ago
R
Associate Vice President, Core Banking, RBCx (similar to Commercial Account Manager)
RBC
Ottawa, ON
- Full-time
If you are a Business Account Manager (BAM), a Relationship Manager - Commercial Accounts (RMCA), a Commercial Account Manager (CAM) Intern or an Associate / Commercial Banking Advisor…
Added 7 mins ago
R
Client Advisor Kitchener/Waterloo
RBC
Kitchener, ON
- Part-time
…individual needs. You will champion the RBC brand and drive business by supporting new client acquisition and deepening existing relationships. If you have the self-motivation to deliver…
Added 7 mins ago
YH
Manager - Strategic Finance - Regular Full Time
Yukon Hospital
Whitehorse, YT
- Full-time
Newly created to support evolving strategic and financial priorities, the Manager, Strategic Finance position offers a unique opportunity for a CPA-Designated (or nearly designated)…
Added 7 mins ago
S
store manager, Saint John, NB
Starbucks
Saint John, NB
- $59,400 to $78,450 CAD / year
Starbucks is known for developing extraordinary leaders who drive business success by doing the right thing for partners (employees), customers and communities – globally. As a Starbucks…
Added 7 mins ago
M
Template - Operations Manager
Movati
Edmonton, AB
- Full-time
…challenge. A part of your many duties is partnering with the General Manager in the annual business planning process for your club and reviewing club P&L statements with define metrics and…
Added 22 mins ago
SA
Human Resource Business Partner
SAMSIC Assistance Canada Inc
Dorval, QC
- $75,000 CAD / year
- Full-time
We are looking for a Human Resource Business Partner who will provide direct support to the VP, Talent and People. The successful candidate will be an energetic, positive, professional, and…
Added 22 mins ago
E
Field Service Supervisor
Epiroc
Thunder Bay, ON
- Full-time
We succeed in our core business because we are passionate innovators with courage to change. With collaboration and mutual confidence, teams and individuals trust and support each other’s…
Added 22 mins ago
WC
*MUST HAVE VALID SECURITY LICENSE (CAN) Asset Protection Associate
Walmart Canada
Vaughan, ON
- Full-time
…investigations, escalates information to the Market Loss Prevention Manager in accordance with Company guidelines. Conducts or supports investigations related to internal theft, external…
Added 22 mins ago
D
Nature & Social Impact Manager - Danone Canada
Danone
Toronto, ON
- $75,000 to $90,000 CAD / year
- Full-time
Want to make a tangible impact on sustainability at Danone Canada? As our Nature & Social Impact Manager, you’ll play a key role in bringing our sustainability ambitions to life. Working…
Added 22 mins ago
WC
(CAN) Leader de nuit
Walmart Canada
Alma, QC
- Full-time
Position Summary...Working as an Overnight Lead Department Manager at Walmart Canada is a great opportunity to build leadership experience in a fast‑paced retail environment. In this role,…
Added 22 mins ago
FC
Engineering Specialist V
FedEx Canada
Brampton, ON
- Full-time
Advises, plans, develops, and designs District engineering/operational plans to optimize efficiencies in business objectives. Leverages operational knowledge of various facilities, their…

City Wide Facility Solutions

Facility Solutions Manager, full time

Vancouver, BC, Canada

$55,000 to $80,000 CAD / year · Full-time

Apply About employer

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Job details

Pay: $55,000 to $80,000 CAD / year
Job type: Full-time
Apply by: May 8, 2027
Posting language: English
Posted: Nov 9, 2026

Original job description

Are you excellent at managing and retaining B2B accounts? Do you also have strong selling skills for increasing sales within an account? If you answered yes, consider this opportunity with City Wide!

City Wide Facility Solutions Vancouver is actively seeking a Facility Solutions Manager (FSM) for our Burnaby office.

The Facility Solutions Manager is responsible for the business operations of an assigned client contracted service area. This is an outside, B2B account management position that provides field support including - training, guidance with starting new clients, inspections of Contractor performance and compliance with client requirements, trouble-shooting customer requests/complaints, coordinating site visits, and developing long-term relationships with clients and Contractors. Additional responsibilities include negotiating contracts, procuring supplies from clients, and ensuring high client satisfaction.

What You Will Do...

Manage all aspects of assigned client relationships, including client retention, expansion, and diversification of City Wide building solutions and/or products
Formulate and manage an effective service strategy and schedule tailored to each client
Negotiate and enter into agreements with clients for additional services - search and supply parts and materials, determine pricing, staffing, and logistics
Manage all Contractor relationships including - Interview and hire, negotiate pricing and other contract terms, manage agreements, develop service specifications, client compliance, verify Contractor compliance, and remove/replace Contractors as necessary, coordinating and control work completion. Inspection regular and one-time jobs.
Ensure a standard of excellence in quality and client satisfaction, through detailed quality control inspections of client sites and consistent follow-through with all promises to clients
Supervise and direct Night Managers; ensure the client's strategy is executed and all services are performed correctly
Promote the sale of, procure, and monitor supplies for clients
Effectively communicate all client issues with Contractors and the Director of Operations (or owner); promptly address any client issues or problems that arise
Use City Wide's CRM to perform client inspections, adding extra charges, NM routing, etc
Schedule each non-routine activity in client facilities using Outlook
Update and keep current all Building Information Sheets (BIS), FSM Summary Sheets, and Exhibit A's. Ensure MSDS sheets for each client serviced in janitor closets are complete, accurate, and that all items are properly labeled
Notify Sales Executives of potential accounts in your territory, especially new construction
Develop and implement a plan with the Director of Operations and the Night Managers to resolve any client complaints or deficiencies in service and actively monitor compliance
Approve Night Managers and/or Service Representative's pay sheets; ensure accuracy
Assist Accounting in collecting clients' past due invoices and payment invoices for Contractors
Maintain updated route sheets, key/alarm sheets, and monthly planner for each client

Requirements

2+ years outside B2B account management experience, building maintenance or facility management preferred but not required
2+ years track record of success in a client retention role, with goals and metrics to support
Highly detail-oriented and excellent follow-through on commitments
Positive and outgoing personality; great at building relationships
Strong planning and organizational skills, detail-oriented and multitasking
Must have a proactive approach, be innovative, and strive for continuous process improvement
Excellent verbal and strong written English communication skills
Proficient in Microsoft Office and knowledge of CRM database
Proficiency in using a smartphone and laptop
Ability to travel on a daily or nightly basis to client locations locally
Ability to work within a flexible schedule.
Valid BC's Driver's License and a vehicle.
The candidate will be able to handle on-call emergencies
Strong technical skills in maintenance & repair, diagnosing & troubleshooting, building/facilities systems

Compensation: $25 per hour + commission

Benefits

$300 per month car allowance.

More on City Wide...

City Wide Facility Solutions is a fast-growing company with over 100 franchise locations across Canada and the U.S. Founded in 1961, City Wide Facility Solutions is the largest management company in the building maintenance industry. We have over 60 years in the business and continue to experience high growth and profitability across our franchise businesses. Our culture supports the company's Mission to create a Ripple Effect by positively impacting the people and communities they serve. Read more about City Wide at www.gocitywide.com/Vancouver.

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More about this job

Responsibilities

Manage and grow client relationships for assigned facility service accounts, including retention, additional sales, service planning, contract negotiation, and issue resolution. Oversee contractors and night managers, inspect service quality and compliance, coordinate supplies and schedules, and maintain client and operational records.

Requirements

Requires at least two years of outside B2B account management experience and a successful track record in client retention; facility management experience is preferred but not required. Candidates need strong communication, organization, relationship-building, and troubleshooting skills, proficiency with Microsoft Office and CRM tools, a valid BC driver's license and vehicle, and the ability to travel locally and work a flexible schedule.

Skills

B2B Account Management
Client Retention
Sales
Relationship Building
Contract Negotiation
Contractor Management
Quality Control Inspections
Customer Service
Planning And Organization
Written And Verbal Communication
Microsoft Office
CRM Database Management
Facilities Maintenance
Troubleshooting
Process Improvement
Time Management

Benefits

Car Allowance

Visa sponsorship

Not detected in the job text

Keywords

B2B Account Management
Client Retention
Facility Management
Building Maintenance
Contractor Management
Contract Negotiation
Client Inspections
Quality Control
Customer Satisfaction
Service Scheduling
Sales
CRM
Microsoft Office
Outlook
Building Information Sheets
MSDS Sheets
Route Sheets
Facilities Systems
Maintenance And Repair
Troubleshooting
Client Compliance
Supply Procurement
Invoice Collection
Process Improvement
Night Management

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