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Added 1 min ago
SA
Finance & Insurance Manager
Steele Auto Group
Grand Falls-Windsor, NL
- Full-time
Steele Hyundai Grandfalls-Windsor is currently looking for a Finance & Insurance Manager to join the team! In this position, you’ll support customers through one of the biggest purchases…
Added 1 min ago
1
Senior Product Manager (Residential)
1-800-GOT-JUNK?
Toronto, ON · Vancouver, BC
- Full-time
1-800-GOT-JUNK? is looking for a Senior Product Manager - Residential Customer to join our Product & Technology team in Vancouver (or Toronto). This role is responsible for identifying…
Added 1 min ago
1
Senior Product Manager (Ops Portal)
1-800-GOT-JUNK?
Toronto, ON · Vancouver, BC
- Full-time
1-800-GOT-JUNK? is looking for a Senior Product Manager - Operator Portal to join our Product & Technology team in Vancouver (or Toronto). This role is responsible for building out the…
Added 1 min ago
T
Assistant Controller
Techo-Bloc
Longueuil, QC · Saint-Hubert, Quebec
- Full-time
Your morning starts with coffee and the overnight numbers. Sales posted higher than forecast at one of our distribution centers, and scrap at a plant is running above plan, so you flag both…
Added 1 min ago
SC
Universal Financial Associate -Beiseker
Servus Credit Union
Beiseker, AB
- Part-time
Reporting to the Branch Manager, our Universal Financial Associate plays an integral role in the branch by supporting our members with all their banking needs. As a Universal Financial…
Added 1 min ago
SD
Merchandiser, Hourly Part Time Day
Shoppers Drug Mart
Kitchener, ON
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 1 min ago
AS
Personal Banking Advisor
Alterna Savings
Toronto, ON · Scarborough, ON
- Full-time
Contributes to meeting team sales plan and related activities through effective assessment of member financial needs. Provides product and service solutions (of medium to high complexity in…
Added 1 min ago
SD
Merchandiser, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Barrie, ON
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 1 min ago
AI
Assistant Branch Manager
American Iron and Metal
Montréal-Est, QC
- Full-time
…4,000 employees worldwide, and over $3.5 billion in annual…
Added 1 min ago
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Program Manager
Pebl
Remote, Canada
- Full-time
- Remote
Pebl is seeking a highly organized, execution-focused Program Manager to join our Business Operations organization, reporting to the Vice President of Employment Solutions. This role will…
Added 1 min ago
R
Account Manager
ResQ
Remote, Canada
- Full-time
- Remote
ResQ is looking for an Account Manager to join our team and help us take ResQ to the next level!
Added 1 min ago
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Senior Manager, Accounting
Phoenix
Toronto, ON
- $120,000 to $140,000 CAD / year
- Full-time
We’re looking for a Senior Manager, Accounting who thrives in complexity and enjoys building financial foundations that scale. This is a hands-on leadership role for a technical accountant…
Added 1 min ago
W
(CAN) Total Loss & Compliance Assistant Manager
Walmart
Saskatoon, SK
- Full-time
To support the Store Manager and manage store operations according to Company guidelines and lead Associates to ensure friendly, helpful service and drive profitable store sales.
Added 1 min ago
RB
Senior Manager, Initiatives & Implementation Business Financial Services
Royal Bank of Canada
Halifax, NS
- Full-time
Supports the Canadian Banking Sales & Field Operations Communication Delivery Gateway Operating Model regionally (E.g.: Aligns, integrates, coordinates and manages prioritization of…
Added 1 min ago
W
Food Assistant Manager
Walmart
New Minas, NS
- Full-time
To support the Store Manager and manage store operations according to Company guidelines and lead Associates to ensure friendly, helpful service and drive profitable store sales.
Added 1 min ago
W
(CAN) Overnight Assistant Manager
Walmart
Dartmouth, NS
- Full-time
To support the Store Manager and manage store operations according to Company guidelines and lead Associates to ensure friendly, helpful service and drive profitable store sales.
Added 1 min ago
WC
Territory Manager
Waste Connections of Canada
Bracebridge, ON
- Full-time
The Territory Manager will prospect new business while providing excellent customer service. In this role, you will be reaching out to potential customers by cold calling… a lot! We have a…
Added 1 min ago
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CHANEL Beauty Confidant
CHANEL
Vancouver, BC
- Full-time
You will generate maximum sales volume while providing superior client service and relate to customer needs ensuring repeat sales and loyal customers.
Added 16 mins ago
WC
(CAN) Seasonal Associate
Walmart Canada
New Glasgow, NS
- Contract
Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 16 mins ago
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Branch Manager
ROBINSON
Swift Current, SK
- Full-time
Reporting to the Regional Manager, the Branch Manager is responsible for overseeing all aspects of branch operations. This role provides leadership across sales, customer relationships,…
Added 16 mins ago
SB
Field Marketing Coordinator Intern - Winnipeg
Stanley Black & Decker, Inc.
Winnipeg, MB
- Full-time
…Winnipeg region and reporting directly to the Field Marketing Manager. The FMC Intern is a dedicated service support representative with responsibility for big box retail stores, such as…
Added 17 mins ago
DD
The Shoe Co. - Sales Associate
DSW Designer Shoe Warehouse
Burlington, ON
- Part-time
As a (Part-time) Sales Associate, you will report to the Store Manager and assist in fostering inclusivity and diverse customer connections. In this role, you will be responsible for…
Added 17 mins ago
EE
Business Development Manager
Express Employment Professionals - Calgary
Calgary, AB
- $50,000 to $65,000 CAD / year
- Full-time
Are you a driven sales professional who thrives on building relationships, opening new doors, and helping businesses solve workforce challenges?
Added 17 mins ago
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Cyber Security Analyst
Creyos
Toronto, ON
- $80,000 to $100,000 CAD / year
- Full-time
You will be part of a team that includes not just your typical SaaS business functions (Sales, Marketing, Customer Success), but also engineers, psychologists, business leaders, and even a…
Added 17 mins ago
SB
Field Marketing Coordinator Intern - Edmonton
Stanley Black & Decker, Inc.
AB · Edmonton, AB
- Full-time
…Edmonton region and reporting directly to the Field Marketing Manager. The FMC Intern is a dedicated service support representative with responsibility for big box retail stores, such as…

City Wide Facility Solutions

Facility Solutions Manager, full time

Vancouver, BC, Canada

$55,000 to $80,000 CAD / year · Full-time

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Job details

Pay: $55,000 to $80,000 CAD / year
Job type: Full-time
Apply by: May 8, 2027
Posting language: English
Posted: Nov 9, 2026

Original job description

Are you excellent at managing and retaining B2B accounts? Do you also have strong selling skills for increasing sales within an account? If you answered yes, consider this opportunity with City Wide!

City Wide Facility Solutions Vancouver is actively seeking a Facility Solutions Manager (FSM) for our Burnaby office.

The Facility Solutions Manager is responsible for the business operations of an assigned client contracted service area. This is an outside, B2B account management position that provides field support including - training, guidance with starting new clients, inspections of Contractor performance and compliance with client requirements, trouble-shooting customer requests/complaints, coordinating site visits, and developing long-term relationships with clients and Contractors. Additional responsibilities include negotiating contracts, procuring supplies from clients, and ensuring high client satisfaction.

What You Will Do...

Manage all aspects of assigned client relationships, including client retention, expansion, and diversification of City Wide building solutions and/or products
Formulate and manage an effective service strategy and schedule tailored to each client
Negotiate and enter into agreements with clients for additional services - search and supply parts and materials, determine pricing, staffing, and logistics
Manage all Contractor relationships including - Interview and hire, negotiate pricing and other contract terms, manage agreements, develop service specifications, client compliance, verify Contractor compliance, and remove/replace Contractors as necessary, coordinating and control work completion. Inspection regular and one-time jobs.
Ensure a standard of excellence in quality and client satisfaction, through detailed quality control inspections of client sites and consistent follow-through with all promises to clients
Supervise and direct Night Managers; ensure the client's strategy is executed and all services are performed correctly
Promote the sale of, procure, and monitor supplies for clients
Effectively communicate all client issues with Contractors and the Director of Operations (or owner); promptly address any client issues or problems that arise
Use City Wide's CRM to perform client inspections, adding extra charges, NM routing, etc
Schedule each non-routine activity in client facilities using Outlook
Update and keep current all Building Information Sheets (BIS), FSM Summary Sheets, and Exhibit A's. Ensure MSDS sheets for each client serviced in janitor closets are complete, accurate, and that all items are properly labeled
Notify Sales Executives of potential accounts in your territory, especially new construction
Develop and implement a plan with the Director of Operations and the Night Managers to resolve any client complaints or deficiencies in service and actively monitor compliance
Approve Night Managers and/or Service Representative's pay sheets; ensure accuracy
Assist Accounting in collecting clients' past due invoices and payment invoices for Contractors
Maintain updated route sheets, key/alarm sheets, and monthly planner for each client

Requirements

2+ years outside B2B account management experience, building maintenance or facility management preferred but not required
2+ years track record of success in a client retention role, with goals and metrics to support
Highly detail-oriented and excellent follow-through on commitments
Positive and outgoing personality; great at building relationships
Strong planning and organizational skills, detail-oriented and multitasking
Must have a proactive approach, be innovative, and strive for continuous process improvement
Excellent verbal and strong written English communication skills
Proficient in Microsoft Office and knowledge of CRM database
Proficiency in using a smartphone and laptop
Ability to travel on a daily or nightly basis to client locations locally
Ability to work within a flexible schedule.
Valid BC's Driver's License and a vehicle.
The candidate will be able to handle on-call emergencies
Strong technical skills in maintenance & repair, diagnosing & troubleshooting, building/facilities systems

Compensation: $25 per hour + commission

Benefits

$300 per month car allowance.

More on City Wide...

City Wide Facility Solutions is a fast-growing company with over 100 franchise locations across Canada and the U.S. Founded in 1961, City Wide Facility Solutions is the largest management company in the building maintenance industry. We have over 60 years in the business and continue to experience high growth and profitability across our franchise businesses. Our culture supports the company's Mission to create a Ripple Effect by positively impacting the people and communities they serve. Read more about City Wide at www.gocitywide.com/Vancouver.

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More about this job

Responsibilities

Manage and grow client relationships for assigned facility service accounts, including retention, additional sales, service planning, contract negotiation, and issue resolution. Oversee contractors and night managers, inspect service quality and compliance, coordinate supplies and schedules, and maintain client and operational records.

Requirements

Requires at least two years of outside B2B account management experience and a successful track record in client retention; facility management experience is preferred but not required. Candidates need strong communication, organization, relationship-building, and troubleshooting skills, proficiency with Microsoft Office and CRM tools, a valid BC driver's license and vehicle, and the ability to travel locally and work a flexible schedule.

Skills

B2B Account Management
Client Retention
Sales
Relationship Building
Contract Negotiation
Contractor Management
Quality Control Inspections
Customer Service
Planning And Organization
Written And Verbal Communication
Microsoft Office
CRM Database Management
Facilities Maintenance
Troubleshooting
Process Improvement
Time Management

Benefits

Car Allowance

Visa sponsorship

Not detected in the job text

Keywords

B2B Account Management
Client Retention
Facility Management
Building Maintenance
Contractor Management
Contract Negotiation
Client Inspections
Quality Control
Customer Satisfaction
Service Scheduling
Sales
CRM
Microsoft Office
Outlook
Building Information Sheets
MSDS Sheets
Route Sheets
Facilities Systems
Maintenance And Repair
Troubleshooting
Client Compliance
Supply Procurement
Invoice Collection
Process Improvement
Night Management

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