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Added 11 mins ago
1
Senior Product Manager (Residential)
1-800-GOT-JUNK?
Toronto, ON · Vancouver, BC
- Full-time
1-800-GOT-JUNK? is looking for a Senior Product Manager - Residential Customer to join our Product & Technology team in Vancouver (or Toronto). This role is responsible for identifying…
Added 11 mins ago
1
Senior Product Manager (Ops Portal)
1-800-GOT-JUNK?
Toronto, ON · Vancouver, BC
- Full-time
1-800-GOT-JUNK? is looking for a Senior Product Manager - Operator Portal to join our Product & Technology team in Vancouver (or Toronto). This role is responsible for building out the…
Added 11 mins ago
P
Senior Manager, Accounting
Phoenix
Toronto, ON
- $120,000 to $140,000 CAD / year
- Full-time
We’re looking for a Senior Manager, Accounting who thrives in complexity and enjoys building financial foundations that scale. This is a hands-on leadership role for a technical accountant…
Added 27 mins ago
C
Cyber Security Analyst
Creyos
Toronto, ON
- $80,000 to $100,000 CAD / year
- Full-time
You will be part of a team that includes not just your typical SaaS business functions (Sales, Marketing, Customer Success), but also engineers, psychologists, business leaders, and even a…
Added 27 mins ago
CW
Facility Solutions Manager, full time
City Wide Facility Solutions
Vancouver, BC
- $55,000 to $80,000 CAD / year
- Full-time
Are you excellent at managing and retaining B2B accounts? Do you also have strong selling skills for increasing sales within an account? If you answered yes, consider this opportunity with…
Added 27 mins ago
CW
Facility Solutions Manager, full time
City Wide Facility Solutions
Burnaby, BC
- $55,000 to $80,000 CAD / year
- Full-time
Are you excellent at managing and retaining B2B accounts? Do you also have strong selling skills for increasing sales within an account? If you answered yes, consider this opportunity with…
Added 27 mins ago
TN
Media Operations & Technology Coordinator
The Northern Miner
Toronto, ON
- Full-time
Collaborate with the Events Manager, Sales and Marketing teams to ensure event-related production requirements are completed accurately and on schedule.
Added 27 mins ago
ASSISTANT MANAGER
Boutique La Vie En Rose
Victoria, BC
Analyze sales results with your manager and come up with innovative solutions to improve them;
Added 27 mins ago
ASSISTANT MANAGER
Boutique La Vie En Rose
Bromont, QC
Analyze sales results with your manager and come up with innovative solutions to improve them;
Added 27 mins ago
JUNIOR ASSISTANT MANAGER
Boutique La Vie En Rose
Saint-Jérôme, QC
As a member of the management team, you will support the assistant manager and manager in achieving sales goals, maintaining our company standards and motivating your team to excel.
Added 27 mins ago
FA
General Manager, ALMA Cabbagetown
Forum Asset Management
ON · As Listed/Assigned, Ontario
- Full-time
Forum Asset Management – General Manager, ALMA Cabbagetown
Added 42 mins ago
RG
Architectural Specifications Manager - Central Canada
ROCKWOOL Group
Toronto, ON · Canada (Offsite)
- $115,000 to $130,000 CAD / year
- Full-time
…Canada, and report to the National Architectural Specifications Manager. In Central Canada, you will act as our Technical Lead, working with a team of Territory Sales Managers, all…
Added 57 mins ago
L
Assistant Manager, Guest Experience | Midtown, Saskatoon
lululemon
Saskatoon, SK
- Full-time
…running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in…
Added 57 mins ago
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Assistant Manager, Guest Experience | Contract till June 2027 | Royalty Crossing Pop Up, PEI
lululemon
Charlottetown, PE
- Full-time
…running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in…
Added 57 mins ago
L
Assistant Manager, Operations | Tanger Outlet
lululemon
Ottawa, ON
- Internship
Review, monitor, and partner with Store Manager to manage the budget and other business data and metrics (e.g., P&L statement, expenses) and inform planning processes (e.g., quarterly…
Added 57 mins ago
C
Financial Controller
Corbec
Kirkland, QC
- Full-time
…Princeville and soon to open in Drummondville, the company combines technical excellence, innovation, and sustainable development. Our eco-responsible approach is reflected in optimized…
Added 57 mins ago
C
Field Technical Lead - BAS
Convergint
Toronto, ON · Etobicoke, ON
- Full-time
…and project plans to meet Customer requirements; provision of technical assistance to sales force as and when required; project design engineering; supervision of installation labor and…
Added 57 mins ago
A
Direct Tax Manager
Autodesk
Toronto, ON
- €68,000 to €99,000 EUR / year
- Full-time
and working across disciplines? We are looking for a Direct Tax Manager who can combine strong
Added 57 mins ago
EL
Account Manager and Business Development
Electromega Ltée/Ltd
Oakville, ON
- Full-time
Reporting to the President and Chief Executive Officer, the Account Manager is responsible for the company's sales and business development. The Account Manager will develop and maintain…
Added 57 mins ago
JB
Inside Sales Representative
John Brooks
Mississauga, ON
- Full-time
Reporting to the Senior Manager of CX & Inside Sales, the Inside Sales Representative is responsible for managing and growing an assigned portfolio of smaller customer accounts. This role…
Added 57 mins ago
WC
National Accounts Manager
White Cap
Vaughan, ON
- Full-time
…corporate decision makers and White Cap stakeholders to drive sales growth. The National Accounts Manager will own the C-suite relationship, create executive account strategies, secure…
Added 57 mins ago
A
Transmission Key Accounts Manager
ATCO
Edmonton, AB
- Full-time
As a Transmission Key Accounts Manager, you will serve as the primary point of contact for ATCO Gas and Pipelines' largest transmission customers. Working closely with customers and…
Added 57 mins ago
JB
Inside Sales Representative
John Brooks Company
Remote, Canada
- Full-time
- Remote
Reporting to the Senior Manager of CX & Inside Sales, the Inside Sales Representative is responsible for managing and growing an assigned portfolio of smaller customer accounts. This role…
Added 57 mins ago
S
Customer Success Manager
SAS
Canada
- Other
The Customer Success Manager is responsible for establishing and building broad relationships with SAS Canada Government Customers both at the Federal and Provincial levels. The CSM role…
Added 1 hour ago
SL
Manager, Canadian Insurance Tax
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Toronto One York
- Full-time
The Manager, Canadian Insurance Tax plays a key role in supporting the Canadian tax reporting and compliance obligations of our Canadian insurance companies, with a primary focus on the…

City Wide Facility Solutions

Facility Solutions Manager, full time

Vancouver, BC, Canada

$55,000 to $80,000 CAD / year · Full-time

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Job details

Pay: $55,000 to $80,000 CAD / year
Job type: Full-time
Apply by: May 8, 2027
Posting language: English
Posted: Nov 9, 2026

Original job description

Are you excellent at managing and retaining B2B accounts? Do you also have strong selling skills for increasing sales within an account? If you answered yes, consider this opportunity with City Wide!

City Wide Facility Solutions Vancouver is actively seeking a Facility Solutions Manager (FSM) for our Burnaby office.

The Facility Solutions Manager is responsible for the business operations of an assigned client contracted service area. This is an outside, B2B account management position that provides field support including - training, guidance with starting new clients, inspections of Contractor performance and compliance with client requirements, trouble-shooting customer requests/complaints, coordinating site visits, and developing long-term relationships with clients and Contractors. Additional responsibilities include negotiating contracts, procuring supplies from clients, and ensuring high client satisfaction.

What You Will Do...

Manage all aspects of assigned client relationships, including client retention, expansion, and diversification of City Wide building solutions and/or products
Formulate and manage an effective service strategy and schedule tailored to each client
Negotiate and enter into agreements with clients for additional services - search and supply parts and materials, determine pricing, staffing, and logistics
Manage all Contractor relationships including - Interview and hire, negotiate pricing and other contract terms, manage agreements, develop service specifications, client compliance, verify Contractor compliance, and remove/replace Contractors as necessary, coordinating and control work completion. Inspection regular and one-time jobs.
Ensure a standard of excellence in quality and client satisfaction, through detailed quality control inspections of client sites and consistent follow-through with all promises to clients
Supervise and direct Night Managers; ensure the client's strategy is executed and all services are performed correctly
Promote the sale of, procure, and monitor supplies for clients
Effectively communicate all client issues with Contractors and the Director of Operations (or owner); promptly address any client issues or problems that arise
Use City Wide's CRM to perform client inspections, adding extra charges, NM routing, etc
Schedule each non-routine activity in client facilities using Outlook
Update and keep current all Building Information Sheets (BIS), FSM Summary Sheets, and Exhibit A's. Ensure MSDS sheets for each client serviced in janitor closets are complete, accurate, and that all items are properly labeled
Notify Sales Executives of potential accounts in your territory, especially new construction
Develop and implement a plan with the Director of Operations and the Night Managers to resolve any client complaints or deficiencies in service and actively monitor compliance
Approve Night Managers and/or Service Representative's pay sheets; ensure accuracy
Assist Accounting in collecting clients' past due invoices and payment invoices for Contractors
Maintain updated route sheets, key/alarm sheets, and monthly planner for each client

Requirements

2+ years outside B2B account management experience, building maintenance or facility management preferred but not required
2+ years track record of success in a client retention role, with goals and metrics to support
Highly detail-oriented and excellent follow-through on commitments
Positive and outgoing personality; great at building relationships
Strong planning and organizational skills, detail-oriented and multitasking
Must have a proactive approach, be innovative, and strive for continuous process improvement
Excellent verbal and strong written English communication skills
Proficient in Microsoft Office and knowledge of CRM database
Proficiency in using a smartphone and laptop
Ability to travel on a daily or nightly basis to client locations locally
Ability to work within a flexible schedule.
Valid BC's Driver's License and a vehicle.
The candidate will be able to handle on-call emergencies
Strong technical skills in maintenance & repair, diagnosing & troubleshooting, building/facilities systems

Compensation: $25 per hour + commission

Benefits

$300 per month car allowance.

More on City Wide...

City Wide Facility Solutions is a fast-growing company with over 100 franchise locations across Canada and the U.S. Founded in 1961, City Wide Facility Solutions is the largest management company in the building maintenance industry. We have over 60 years in the business and continue to experience high growth and profitability across our franchise businesses. Our culture supports the company's Mission to create a Ripple Effect by positively impacting the people and communities they serve. Read more about City Wide at www.gocitywide.com/Vancouver.

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More about this job

Responsibilities

Manage and grow client relationships for assigned facility service accounts, including retention, additional sales, service planning, contract negotiation, and issue resolution. Oversee contractors and night managers, inspect service quality and compliance, coordinate supplies and schedules, and maintain client and operational records.

Requirements

Requires at least two years of outside B2B account management experience and a successful track record in client retention; facility management experience is preferred but not required. Candidates need strong communication, organization, relationship-building, and troubleshooting skills, proficiency with Microsoft Office and CRM tools, a valid BC driver's license and vehicle, and the ability to travel locally and work a flexible schedule.

Skills

B2B Account Management
Client Retention
Sales
Relationship Building
Contract Negotiation
Contractor Management
Quality Control Inspections
Customer Service
Planning And Organization
Written And Verbal Communication
Microsoft Office
CRM Database Management
Facilities Maintenance
Troubleshooting
Process Improvement
Time Management

Benefits

Car Allowance

Visa sponsorship

Not detected in the job text

Keywords

B2B Account Management
Client Retention
Facility Management
Building Maintenance
Contractor Management
Contract Negotiation
Client Inspections
Quality Control
Customer Satisfaction
Service Scheduling
Sales
CRM
Microsoft Office
Outlook
Building Information Sheets
MSDS Sheets
Route Sheets
Facilities Systems
Maintenance And Repair
Troubleshooting
Client Compliance
Supply Procurement
Invoice Collection
Process Improvement
Night Management

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