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Added 3 mins ago
PC
Deals Restructuring Director
Pwc Canada
Calgary, AB
- Full-time
As a Deals Restructuring Director, you will work with the partner team to source new restructuring mandates, lead teams to execute advisory & restructuring mandates and support the…
Added 18 mins ago
LH
Registered Massage Therapist
Lifemark Health Group
Brampton, ON
- $29.76 to $49.6 CAD / hour
- Full-time
1–2+ years of clinic experience (preferred; new grads are encouraged to apply!).
Added 18 mins ago
LH
Registered Massage Therapist
Lifemark Health Group
Toronto, ON · Greater Toronto Area, Canada
- $61,901 to $90,788 CAD / year
- Full-time
1–2+ years of clinic experience (preferred; new grads are encouraged to apply!).
Added 18 mins ago
LH
Occupational Therapist
Lifemark Health Group
Hamilton, ON
- $69,826 to $102,411 CAD / year
- Full-time
Knowledge of current Occupational Therapy standards, modalities and scope of practice; or an equivalent combination of education, training and experience.
Added 18 mins ago
LH
Physiotherapist
Lifemark Health Group
Toronto, ON · Etobicoke, ON
- $76,783 to $112,615 CAD / year
- Part-time
1–2+ years of outpatient clinic experience (preferred; new grads with provisional licenses are encouraged to apply!).
Added 18 mins ago
BC
Quality and Patient Safety Consultant
Brant Community Healthcare System
Brantford, ON
- Full-time
Reporting to the Director, Quality, Patient Safety & Experience, this position collaborates with clinical and corporate leadership to work on initiatives targeting improvements in…
Added 18 mins ago
BC
Ultrasound Technologist
Brant Community Healthcare System
Brantford, ON
- Full-time
Reporting to the Director of Diagnostic Imaging you will be responsible for performing Diagnostic Ultrasound procedures in accordance with the policies and procedures and College guidelines…
Added 18 mins ago
BC
Ultrasound Technologist
Brant Community Healthcare System
Brantford, ON
- Full-time
Reporting to the Director of Diagnostic Imaging you will be responsible for performing Diagnostic Ultrasound procedures in accordance with the policies and procedures and College guidelines…
Added 18 mins ago
CW
Facility Solutions Manager, full time
City Wide Facility Solutions
Vancouver, BC
- $55,000 to $80,000 CAD / year
- Full-time
Must have a proactive approach, be innovative, and strive for continuous process improvement
Added 18 mins ago
SC
Technical Specifications Coordinator
SYSTRA Canada
Montreal, QC
- Full-time
Reporting to the workstream Design Director and working in close collaboration with discipline leads, system engineering teams, civil infrastructure, rail systems, procurement, and project…
Added 18 mins ago
LH
Physiotherapist
Lifemark Health Group
Fonthill, ON
- $36.92 to $54.14 CAD / hour
- Full-time
1–2+ years of outpatient clinic experience (preferred; new grads with provisional licenses are encouraged to apply!).
Added 18 mins ago
LH
2600002764 - Director Regional Nephrology & Diabetes
Lakeridge Health
Oshawa, ON
- Internship
Reporting to the Health System Executive, Clinical, the Director is responsible for leading a multi-site nephrology and endocrinology program across the Lakeridge Health system, and for…
Added 18 mins ago
LH
Physiotherapist
Lifemark Health Group
Grimsby, ON
- $36.92 to $54.14 CAD / hour
- Full-time
1–2+ years of outpatient clinic experience (preferred; new grads with provisional licenses are encouraged to apply!).
Added 18 mins ago
GC
Associate Development Manager - FC
Game Companies
Vancouver, BC
- Full-time
Reporting to the Development Director - FC, the Associate Development Manager enables efficient, predictable, and transparent delivery of content initiatives. You will own delivery…
Added 18 mins ago
FN
Youth Mentor
First Nations University of Canada
Regina, SK
- Full-time
reporting to the Executive Director, the Youth Mentor engages in proactive mentorship, fostering youth
Added 18 mins ago
GC
Development Manager - NHL
Game Companies
Vancouver, BC
- Full-time
Reporting to a Development Director, the Development Manager (DM) ensures the game feature delivery is on time and within budget. You will provide support to our Visual team, and will…
Added 18 mins ago
GC
Development Manager - EA Sports FC
Game Companies
Vancouver, BC
- Full-time
Reporting to a Development Director, a Development Manager (DM) within the game development team ensures the delivery of game features is on time and within budget. You as the DM will…
Added 18 mins ago
FN
Peer Support Coordinator – HOMEBASE Youth Hub
First Nations University of Canada
Regina, SK
- Full-time
and driven Peer Support Coordinator. Reporting to the Assistant Director of Community Programs, the Peer Support
Added 18 mins ago
UO
Director, Child Care Services
University of Victoria
Victoria, BC
- Full-time
In accordance with the BC Criminal Records Review Act, must have ability to provide a clear criminal record check
Added 18 mins ago
CW
Facility Solutions Manager, full time
City Wide Facility Solutions
Burnaby, BC
- $55,000 to $80,000 CAD / year
- Full-time
Must have a proactive approach, be innovative, and strive for continuous process improvement
Added 33 mins ago
Q
Mask Layout Design Lead
Qualcomm
Markham, ON
- Full-time
3+ years of work experience in a role requiring interaction with senior leadership (e.g., Sr Director level and above).
Added 48 mins ago
SC
Controller
Sureway Construction Group Ltd.
Lake Country, BC
- Full-time
Minimum of 7-10 years of progressive accounting and finance experience, including experience in a Controller or senior accounting leadership role.
Added 48 mins ago
KC
Associate Director, Programmatic
Kim Cosic Consulting Inc.
Toronto, ON · Greater Toronto Area, Canada
- Full-time
The Associate Director, Programmatic leads the development and delivery of audience-based media programs across a large CPG client and eventually a portfolio of clients, with a strong focus…
Added 48 mins ago
CS
Regional Director of Sales and Business Development
Canuck Security Services Ltd.
Surrey, BC
- Full-time
The Regional Director of Sales and Business Development will own revenue growth across the region. This is a senior, hands-on leadership role. You’ll set the sales strategy, lead and grow…
Added 48 mins ago
E
Occupational Therapist
Extendicare
Leduc, AB
- Full-time
Reporting to the Executive Director, the Occupational Therapist consults with and advises the Interdisciplinary Team concerning program needs and plans for therapy programs. Is responsible…

City Wide Facility Solutions

Facility Solutions Manager, full time

Burnaby, BC, Canada

$55,000 to $80,000 CAD / year · Full-time

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Job details

Pay: $55,000 to $80,000 CAD / year
Job type: Full-time
Apply by: May 9, 2027
Posting language: English
Posted: Nov 10, 2026

Original job description

Are you excellent at managing and retaining B2B accounts? Do you also have strong selling skills for increasing sales within an account? If you answered yes, consider this opportunity with City Wide!

City Wide Facility Solutions Vancouver is actively seeking a Facility Solutions Manager (FSM) for our Burnaby office.

The Facility Solutions Manager is responsible for the business operations of an assigned client contracted service area. This is an outside, B2B account management position that provides field support including - training, guidance with starting new clients, inspections of Contractor performance and compliance with client requirements, trouble-shooting customer requests/complaints, coordinating site visits, and developing long-term relationships with clients and Contractors. Additional responsibilities include negotiating contracts, procuring supplies from clients, and ensuring high client satisfaction.

What You Will Do...

Manage all aspects of assigned client relationships, including client retention, expansion, and diversification of City Wide building solutions and/or products
Formulate and manage an effective service strategy and schedule tailored to each client
Negotiate and enter into agreements with clients for additional services - search and supply parts and materials, determine pricing, staffing, and logistics
Manage all Contractor relationships including - Interview and hire, negotiate pricing and other contract terms, manage agreements, develop service specifications, client compliance, verify Contractor compliance, and remove/replace Contractors as necessary, coordinating and control work completion. Inspection regular and one-time jobs.
Ensure a standard of excellence in quality and client satisfaction, through detailed quality control inspections of client sites and consistent follow-through with all promises to clients
Supervise and direct Night Managers; ensure the client's strategy is executed and all services are performed correctly
Promote the sale of, procure, and monitor supplies for clients
Effectively communicate all client issues with Contractors and the Director of Operations (or owner); promptly address any client issues or problems that arise
Use City Wide's CRM to perform client inspections, adding extra charges, NM routing, etc
Schedule each non-routine activity in client facilities using Outlook
Update and keep current all Building Information Sheets (BIS), FSM Summary Sheets, and Exhibit A's. Ensure MSDS sheets for each client serviced in janitor closets are complete, accurate, and that all items are properly labeled
Notify Sales Executives of potential accounts in your territory, especially new construction
Develop and implement a plan with the Director of Operations and the Night Managers to resolve any client complaints or deficiencies in service and actively monitor compliance
Approve Night Managers and/or Service Representative's pay sheets; ensure accuracy
Assist Accounting in collecting clients' past due invoices and payment invoices for Contractors
Maintain updated route sheets, key/alarm sheets, and monthly planner for each client

Requirements

2+ years outside B2B account management experience, building maintenance or facility management preferred but not required
2+ years track record of success in a client retention role, with goals and metrics to support
Highly detail-oriented and excellent follow-through on commitments
Positive and outgoing personality; great at building relationships
Strong planning and organizational skills, detail-oriented and multitasking
Must have a proactive approach, be innovative, and strive for continuous process improvement
Excellent verbal and strong written English communication skills
Proficient in Microsoft Office and knowledge of CRM database
Proficiency in using a smartphone and laptop
Ability to travel on a daily or nightly basis to client locations locally
Ability to work within a flexible schedule.
Valid BC's Driver's License and a vehicle.
The candidate will be able to handle on-call emergencies
Strong technical skills in maintenance & repair, diagnosing & troubleshooting, building/facilities systems

Compensation: $25 per hour + commission

Benefits

$300 per month car allowance.

More on City Wide...

City Wide Facility Solutions is a fast-growing company with over 100 franchise locations across Canada and the U.S. Founded in 1961, City Wide Facility Solutions is the largest management company in the building maintenance industry. We have over 60 years in the business and continue to experience high growth and profitability across our franchise businesses. Our culture supports the company's Mission to create a Ripple Effect by positively impacting the people and communities they serve. Read more about City Wide at www.gocitywide.com/Vancouver.

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More about this job

Responsibilities

Manage client relationships and contracted facility services, including retention, account growth, service scheduling, contract negotiation, and contractor oversight. Conduct site inspections, resolve service issues, coordinate supplies and field operations, and maintain client records and compliance documentation.

Requirements

Requires at least two years of outside B2B account management experience and a track record in client retention; building maintenance or facility management experience is preferred but not required. Candidates need strong communication, organization, relationship-building, and technical troubleshooting skills, proficiency with Microsoft Office and CRM tools, a valid BC driver's license and vehicle, and flexibility to travel and handle on-call emergencies.

Skills

B2B Account Management
Client Retention
Sales and Account Expansion
Contract Negotiation
Contractor Management
Quality Control Inspections
Customer Service
Relationship Building
Planning and Organization
Written and Verbal Communication
Microsoft Office
CRM Database Management
Facilities Maintenance
Troubleshooting
Scheduling
Process Improvement

Benefits

Car Allowance

Visa sponsorship

Not detected in the job text

Keywords

B2B Account Management
Client Retention
Facility Management
Building Maintenance
Contract Negotiation
Contractor Management
Service Scheduling
Quality Control
Site Inspections
Customer Satisfaction
Sales
Account Expansion
CRM
Microsoft Office
Outlook
Building Information Sheets
Safety Data Sheets
Maintenance and Repair
Troubleshooting
Facilities Systems
Route Sheets
Compliance
Supply Procurement
On-Call Emergency Response

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Work requirements

Jobs in Canada