Jobs in Canada

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Added 9 mins ago
GL
Director, Operational Experience & Process Design
goeasy Ltd.
Mississauga, ON
- Full-time
The Director, Operational Experience & Process Design will help build those experiences from the inside out-designing the processes, workflows, metrics, and team routines that make goeasy…
Added 9 mins ago
S
Regional Delivery Manager
Skip
Toronto, ON
- Full-time
…you with global best practices. In addition to the day-to-day operations of the network, you will be asked to propose, analyse and lead experiments to improve outcomes and occasionally…
Added 54 mins ago
SS
Tennis Saskatchewan - Executive Director
Sask Sport
SK · Saskatchewan, Canada
- Full-time
The Executive Director (ED) serves as the chief administrative officer of Tennis Saskatchewan (Tennis Sask) and is responsible for providing strategic leadership, operational management,…
Added 1 hour ago
FS
Security Agent
Four Seasons Hotels and Resorts
Toronto, ON · Four Seasons Toronto
- Full-time
Successful candidates must possess legal work authorization in Canada
Added 1 hour ago
E
Scheduling and Attendance Coordinator (SAC) - Full-Time (FT) - Countryside
Extendicare
Sudbury, ON · Axm - Countryside
- Full-time
…senior care and living centers as well as our home health care operations, we are committed to delivering care throughout the health care continuum to meet the needs of a growing seniors’…
Added 1 hour ago
CW
Facility Solutions Manager, full time
City Wide Facility Solutions
Vancouver, BC
- $55,000 to $80,000 CAD / year
- Full-time
Must have a proactive approach, be innovative, and strive for continuous process improvement
Added 1 hour ago
GC
Associate Development Manager - FC
Game Companies
Vancouver, BC
- Full-time
Reporting to the Development Director - FC, the Associate Development Manager enables efficient, predictable, and transparent delivery of content initiatives. You will own delivery…
Added 1 hour ago
CW
Facility Solutions Manager, full time
City Wide Facility Solutions
Burnaby, BC
- $55,000 to $80,000 CAD / year
- Full-time
Must have a proactive approach, be innovative, and strive for continuous process improvement
Added 2 hours ago
CS
Regional Director of Sales and Business Development
Canuck Security Services Ltd.
Surrey, BC
- Full-time
The Regional Director of Sales and Business Development will own revenue growth across the region. This is a senior, hands-on leadership role. You’ll set the sales strategy, lead and grow…
Added 2 hours ago
E
Occupational Therapist
Extendicare
Leduc, AB
- Full-time
…senior care and living centres, as well as our home health care operations, we are committed to delivering care throughout the health care continuum to meet the needs of a growing seniors’…
Added 2 hours ago
CS
Regional Director of Sales and Business Development
Canuck Security Services Ltd.
Surrey, BC
- Full-time
Reporting directly to the Founder & CEO, the Regional Director of Sales and Business Development will own revenue growth across the region. This is a senior, hands-on leadership role.…
Added 2 hours ago
W
Director of Finance, Contract
WalterFedy
Kitchener, ON
- Contract
The Director of Finance, Contract leads the day-to-day operations of the Finance function - financial planning & analysis, accounting, treasury, reporting, and controls - ensuring the…
Added 2 hours ago
EE
Director, Key Account Sales, GTA
Element Event Solutions
Toronto, ON
- Full-time
Reporting to the Senior Commercial Director, Ontario Rentals, this role is responsible for leading and developing the Senior Account Management team and driving revenue growth across…
Added 2 hours ago
A
Operations Manager
AtkinsRéalis
Vancouver, BC
- Full-time
As an Operations Manager based in Vancouver, BC, you will play a key leadership role in overseeing service delivery and operational performance across British Columbia and Yukon. Reporting…
Added 3 hours ago
JH
General Manager - Remote Resort (Relocation - Mountain Region)
JRoss Hospitality Recruiters
AB · Alberta, Canada
- Full-time
A remote mountain resort in Alberta is entering an exciting period of revitalization and growth under new ownership. With major infrastructure upgrades underway and a phased operational…
Added 3 hours ago
GC
Senior Manager, FP&A - Central Technology
Game Companies
Vancouver, BC
- Full-time
Reporting to the Senior Director of FP&A for Central Technology, you will serve as IT and Security’s primary Finance partner, supporting business priorities and investment decisions while…
Added 3 hours ago
GC
Community Developer - 7 Days to Die | Développeur·euse de communauté - 7 Days to Die
Game Companies
Montreal, QC
- Full-time
…with The Fun Pimps, we’re entering an exciting new phase of growth, bringing together deep live game expertise and the creative legacy behind the franchise. This is a rare opportunity to…
Added 3 hours ago
GC
Senior DevOps Engineer - EA Sports Technology
Game Companies
Vancouver, BC
- Full-time
You will partner with the Operations Development Director and Technical Lead to estimate and complete projects and deliver excellent results. You have demonstrated the ability to work with…
Added 3 hours ago
GC
Advanced DevOps Engineer - EA Sports Technology
Game Companies
Vancouver, BC
- Full-time
You will partner with the Operations Development Director and Technical Leadership to estimate, plan, and implement projects while delivering exceptional results. You have demonstrated…
Added 3 hours ago
LD
Senior Manager Operations
Leonardo DRS
Bedford, NS
- Full-time
Reporting to the Director of Operations, the Senior Manager, Operations is responsible for the performance and development of the manufacturing and production planning functions. As a…
Added 3 hours ago
BI
Community Developer – 7 Days to Die
Behaviour Interactive
Montreal, QC
- Full-time
…with The Fun Pimps, we’re entering an exciting new phase of growth, bringing together deep live game expertise and the creative legacy behind the franchise. This is a rare opportunity to…
Added 3 hours ago
AE
Category Manager, Indirect Procurement
Arc'teryx Equipment
North Vancouver, BC
- Full-time
…organizational priorities and business needs. You will report to the Director, Indirect…
Added 3 hours ago
S
Directeur production
St-Amour
Montreal, QC
- $100,000 to $130,000 CAD / year
- Full-time
Our client, a well-established manufacturing company, is seeking a Production Director to oversee the operations of a facility with approximately 75 employees.
Added 3 hours ago
SQ
Director of Mental Health
Sunlife Québec
Montreal, QC
- Full-time
When you join Sun Life, you'll work with passionate colleagues and empowering leaders who support your growth and celebrate your contributions, so you can make a meaningful difference in…
Added 3 hours ago
MS
Associé(e) en Fusions & Acquisitions - M&A Associate
Manos Software Group
Montreal, QC
- Full-time
…des entreprises de logiciels rentables et essentielles aux opérations de leurs clients, puis collaborons avec les équipes de direction pour les développer sur plusieurs…

City Wide Facility Solutions

Facility Solutions Manager, full time

Burnaby, BC, Canada

$55,000 to $80,000 CAD / year · Full-time

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Job details

Pay: $55,000 to $80,000 CAD / year
Job type: Full-time
Apply by: May 9, 2027
Posting language: English
Posted: Nov 10, 2026

Original job description

Are you excellent at managing and retaining B2B accounts? Do you also have strong selling skills for increasing sales within an account? If you answered yes, consider this opportunity with City Wide!

City Wide Facility Solutions Vancouver is actively seeking a Facility Solutions Manager (FSM) for our Burnaby office.

The Facility Solutions Manager is responsible for the business operations of an assigned client contracted service area. This is an outside, B2B account management position that provides field support including - training, guidance with starting new clients, inspections of Contractor performance and compliance with client requirements, trouble-shooting customer requests/complaints, coordinating site visits, and developing long-term relationships with clients and Contractors. Additional responsibilities include negotiating contracts, procuring supplies from clients, and ensuring high client satisfaction.

What You Will Do...

Manage all aspects of assigned client relationships, including client retention, expansion, and diversification of City Wide building solutions and/or products
Formulate and manage an effective service strategy and schedule tailored to each client
Negotiate and enter into agreements with clients for additional services - search and supply parts and materials, determine pricing, staffing, and logistics
Manage all Contractor relationships including - Interview and hire, negotiate pricing and other contract terms, manage agreements, develop service specifications, client compliance, verify Contractor compliance, and remove/replace Contractors as necessary, coordinating and control work completion. Inspection regular and one-time jobs.
Ensure a standard of excellence in quality and client satisfaction, through detailed quality control inspections of client sites and consistent follow-through with all promises to clients
Supervise and direct Night Managers; ensure the client's strategy is executed and all services are performed correctly
Promote the sale of, procure, and monitor supplies for clients
Effectively communicate all client issues with Contractors and the Director of Operations (or owner); promptly address any client issues or problems that arise
Use City Wide's CRM to perform client inspections, adding extra charges, NM routing, etc
Schedule each non-routine activity in client facilities using Outlook
Update and keep current all Building Information Sheets (BIS), FSM Summary Sheets, and Exhibit A's. Ensure MSDS sheets for each client serviced in janitor closets are complete, accurate, and that all items are properly labeled
Notify Sales Executives of potential accounts in your territory, especially new construction
Develop and implement a plan with the Director of Operations and the Night Managers to resolve any client complaints or deficiencies in service and actively monitor compliance
Approve Night Managers and/or Service Representative's pay sheets; ensure accuracy
Assist Accounting in collecting clients' past due invoices and payment invoices for Contractors
Maintain updated route sheets, key/alarm sheets, and monthly planner for each client

Requirements

2+ years outside B2B account management experience, building maintenance or facility management preferred but not required
2+ years track record of success in a client retention role, with goals and metrics to support
Highly detail-oriented and excellent follow-through on commitments
Positive and outgoing personality; great at building relationships
Strong planning and organizational skills, detail-oriented and multitasking
Must have a proactive approach, be innovative, and strive for continuous process improvement
Excellent verbal and strong written English communication skills
Proficient in Microsoft Office and knowledge of CRM database
Proficiency in using a smartphone and laptop
Ability to travel on a daily or nightly basis to client locations locally
Ability to work within a flexible schedule.
Valid BC's Driver's License and a vehicle.
The candidate will be able to handle on-call emergencies
Strong technical skills in maintenance & repair, diagnosing & troubleshooting, building/facilities systems

Compensation: $25 per hour + commission

Benefits

$300 per month car allowance.

More on City Wide...

City Wide Facility Solutions is a fast-growing company with over 100 franchise locations across Canada and the U.S. Founded in 1961, City Wide Facility Solutions is the largest management company in the building maintenance industry. We have over 60 years in the business and continue to experience high growth and profitability across our franchise businesses. Our culture supports the company's Mission to create a Ripple Effect by positively impacting the people and communities they serve. Read more about City Wide at www.gocitywide.com/Vancouver.

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More about this job

Responsibilities

Manage client relationships and contracted facility services, including retention, account growth, service scheduling, contract negotiation, and contractor oversight. Conduct site inspections, resolve service issues, coordinate supplies and field operations, and maintain client records and compliance documentation.

Requirements

Requires at least two years of outside B2B account management experience and a track record in client retention; building maintenance or facility management experience is preferred but not required. Candidates need strong communication, organization, relationship-building, and technical troubleshooting skills, proficiency with Microsoft Office and CRM tools, a valid BC driver's license and vehicle, and flexibility to travel and handle on-call emergencies.

Skills

B2B Account Management
Client Retention
Sales and Account Expansion
Contract Negotiation
Contractor Management
Quality Control Inspections
Customer Service
Relationship Building
Planning and Organization
Written and Verbal Communication
Microsoft Office
CRM Database Management
Facilities Maintenance
Troubleshooting
Scheduling
Process Improvement

Benefits

Car Allowance

Visa sponsorship

Not detected in the job text

Keywords

B2B Account Management
Client Retention
Facility Management
Building Maintenance
Contract Negotiation
Contractor Management
Service Scheduling
Quality Control
Site Inspections
Customer Satisfaction
Sales
Account Expansion
CRM
Microsoft Office
Outlook
Building Information Sheets
Safety Data Sheets
Maintenance and Repair
Troubleshooting
Facilities Systems
Route Sheets
Compliance
Supply Procurement
On-Call Emergency Response

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Work requirements

Jobs in Canada