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Added 35 mins ago
TU
Assistant Dean, DAE, Faculty of Education
The University of British Columbia
Vancouver, BC
- $12,418.42 to $18,613.67 CAD / month
- Full-time
Reporting jointly to, and partnering closely with, the Dean of the Faculty of Education and the Executive Director, Development, the Assistant Dean will cultivate relationships with…
Added 50 mins ago
UO
Donor Relations Officer
University of Waterloo
Waterloo, ON · Mathematics & Computer
- Full-time
Manages a system to prepare, send and track acknowledgements from the Dean, Director, Chairs, Associate Director and development staff for selected gifts.
Added 50 mins ago
UO
International Partnerships Officer
University of Waterloo
Waterloo, ON · Ira G. Needles Hall
- Full-time
Under the general direction of the Associate Director, Corporate Research Partnerships as well as working in a team environment, the International Partnerships Officer performs a broad…
Added 50 mins ago
UO
International Delegations Specialist
University of Waterloo
Waterloo, ON · Ira G. Needles Hall
- Full-time
…and governance required to advance Waterloo's international…
Added 50 mins ago
B
Director, Asset & Wealth Management, Portfolio Management
BMO
Toronto, ON · FCP
- Full-time
The Director is a senior member of the Corporate Banking team, accountable for leading credit structuring, underwriting, execution, and portfolio management across the Asset & Wealth…
Added 1 hour ago
RT
Director, Pricing and Procurement
Right Time Group of Companies
ON · Ontario, Canada
- Full-time
Reporting to the VP, Sales & Commercial Effectiveness, the Director, Pricing and Procurement will lead the development and execution of enterprise-wide pricing and procurement strategies…
Added 1 hour ago
MI
CN - Director, Strategic Business Development
MSC Industrial Supply Co.
Mississauga, ON
- Full-time
…and Strategic Business Development teams under the Managing Director. The Director drives sales growth, expands vertical markets, and achieves financial objectives by developing and…
Added 1 hour ago
HT
Director, Global Marketing & Sales Enablement
Husky Technologies
Bolton, ON
- Full-time
The Director / GM, Global Marketing & Sales Enablement is responsible for defining and driving Husky's global brand strategy, leading B2B marketing and demand generation, advancing…
Added 1 hour ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
The Finance Director serves as a strategic business partner to the Leadership Team in support of Husky’s Global Service Business and Customer Success Management strategy. This role provides…
Added 1 hour ago
SM
Project Manager II VITAL Operations
St. Michael's Hospital
Toronto, ON
- Temporary
…June 2026 through Canada's National Artificial Intelligence Strategy: AI for All. Vital lays the foundation for Pan-Canadian data sharing for research and is positioned to become one of the…
Added 1 hour ago
BC
Director, Asset & Wealth Management, Portfolio Management
BMO Capital Markets
Toronto, ON
- Full-time
The Director is a senior member of the Corporate Banking team, accountable for leading credit structuring, underwriting, execution, and portfolio management across the Asset & Wealth…
Added 1 hour ago
R-
Director, Data & Analytics
RCL - Reitmans Canada Ltd/Ltée
Montreal, QC
- Full-time
The Director, Data & Analytics leads the development and execution of RCL’s data and analytics strategy, enabling actionable insights to enhance customer engagement and overall business…
Added 2 hours ago
GL
Director, Operational Experience & Process Design
goeasy Ltd.
Mississauga, ON
- Full-time
The Director, Operational Experience & Process Design will help build those experiences from the inside out-designing the processes, workflows, metrics, and team routines that make goeasy…
Added 2 hours ago
A
Principal Data Engineer, User Success (Agentic Experiences)
Autodesk
Vancouver, BC
- Full-time
The Principal Data Engineer will report to Director of Growth and Data Science in the Experience Foundations organization. This is a critical data science role for our agentic insights…
Added 3 hours ago
CW
Facility Solutions Manager, full time
City Wide Facility Solutions
Vancouver, BC
- $55,000 to $80,000 CAD / year
- Full-time
Must have a proactive approach, be innovative, and strive for continuous process improvement
Added 3 hours ago
UO
Director, Child Care Services
University of Victoria
Victoria, BC
- Full-time
In accordance with the BC Criminal Records Review Act, must have ability to provide a clear criminal record check
Added 3 hours ago
CW
Facility Solutions Manager, full time
City Wide Facility Solutions
Burnaby, BC
- $55,000 to $80,000 CAD / year
- Full-time
Must have a proactive approach, be innovative, and strive for continuous process improvement
Added 4 hours ago
KC
Associate Director, Programmatic
Kim Cosic Consulting Inc.
Toronto, ON · Greater Toronto Area, Canada
- Full-time
The Associate Director, Programmatic leads the development and delivery of audience-based media programs across a large CPG client and eventually a portfolio of clients, with a strong focus…
Added 4 hours ago
CS
Regional Director of Sales and Business Development
Canuck Security Services Ltd.
Surrey, BC
- Full-time
The Regional Director of Sales and Business Development will own revenue growth across the region. This is a senior, hands-on leadership role. You’ll set the sales strategy, lead and grow…
Added 4 hours ago
R(
Director, Data & Analytics
Reitmans (Canada) Ltée/Ltd
Montreal, QC
- Full-time
The Director, Data & Analytics leads the development and execution of RCL’s data and analytics strategy, enabling actionable insights to enhance customer engagement and overall business…
Added 4 hours ago
CS
Regional Director of Sales and Business Development
Canuck Security Services Ltd.
Surrey, BC
- Full-time
Reporting directly to the Founder & CEO, the Regional Director of Sales and Business Development will own revenue growth across the region. This is a senior, hands-on leadership role.…
Added 4 hours ago
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Director of Finance, Contract
WalterFedy
Kitchener, ON
- Contract
The Director of Finance, Contract leads the day-to-day operations of the Finance function - financial planning & analysis, accounting, treasury, reporting, and controls - ensuring the…
Added 4 hours ago
EE
Director, Key Account Sales, GTA
Element Event Solutions
Toronto, ON
- Full-time
Reporting to the Senior Commercial Director, Ontario Rentals, this role is responsible for leading and developing the Senior Account Management team and driving revenue growth across…
Added 4 hours ago
SP
Manager, Publicity & Influencer Marketing
Simon Pure Marketing Inc.
Montreal, QC
- Full-time
This person MUST be based in Montreal, Quebec and MUST be fluent in both English and French · Must be based in Montreal, Quebec and have a strong knowledge of the Quebec market and culture
Added 5 hours ago
GC
Senior Manager, FP&A - Central Technology
Game Companies
Vancouver, BC
- Full-time
…this by engaging with our partners to understand our broad strategy, analyzing data, and delivering insights to help guide EA's…

City Wide Facility Solutions

Facility Solutions Manager, full time

Burnaby, BC, Canada

$55,000 to $80,000 CAD / year · Full-time

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Job details

Pay: $55,000 to $80,000 CAD / year
Job type: Full-time
Apply by: May 9, 2027
Posting language: English
Posted: Nov 10, 2026

Original job description

Are you excellent at managing and retaining B2B accounts? Do you also have strong selling skills for increasing sales within an account? If you answered yes, consider this opportunity with City Wide!

City Wide Facility Solutions Vancouver is actively seeking a Facility Solutions Manager (FSM) for our Burnaby office.

The Facility Solutions Manager is responsible for the business operations of an assigned client contracted service area. This is an outside, B2B account management position that provides field support including - training, guidance with starting new clients, inspections of Contractor performance and compliance with client requirements, trouble-shooting customer requests/complaints, coordinating site visits, and developing long-term relationships with clients and Contractors. Additional responsibilities include negotiating contracts, procuring supplies from clients, and ensuring high client satisfaction.

What You Will Do...

Manage all aspects of assigned client relationships, including client retention, expansion, and diversification of City Wide building solutions and/or products
Formulate and manage an effective service strategy and schedule tailored to each client
Negotiate and enter into agreements with clients for additional services - search and supply parts and materials, determine pricing, staffing, and logistics
Manage all Contractor relationships including - Interview and hire, negotiate pricing and other contract terms, manage agreements, develop service specifications, client compliance, verify Contractor compliance, and remove/replace Contractors as necessary, coordinating and control work completion. Inspection regular and one-time jobs.
Ensure a standard of excellence in quality and client satisfaction, through detailed quality control inspections of client sites and consistent follow-through with all promises to clients
Supervise and direct Night Managers; ensure the client's strategy is executed and all services are performed correctly
Promote the sale of, procure, and monitor supplies for clients
Effectively communicate all client issues with Contractors and the Director of Operations (or owner); promptly address any client issues or problems that arise
Use City Wide's CRM to perform client inspections, adding extra charges, NM routing, etc
Schedule each non-routine activity in client facilities using Outlook
Update and keep current all Building Information Sheets (BIS), FSM Summary Sheets, and Exhibit A's. Ensure MSDS sheets for each client serviced in janitor closets are complete, accurate, and that all items are properly labeled
Notify Sales Executives of potential accounts in your territory, especially new construction
Develop and implement a plan with the Director of Operations and the Night Managers to resolve any client complaints or deficiencies in service and actively monitor compliance
Approve Night Managers and/or Service Representative's pay sheets; ensure accuracy
Assist Accounting in collecting clients' past due invoices and payment invoices for Contractors
Maintain updated route sheets, key/alarm sheets, and monthly planner for each client

Requirements

2+ years outside B2B account management experience, building maintenance or facility management preferred but not required
2+ years track record of success in a client retention role, with goals and metrics to support
Highly detail-oriented and excellent follow-through on commitments
Positive and outgoing personality; great at building relationships
Strong planning and organizational skills, detail-oriented and multitasking
Must have a proactive approach, be innovative, and strive for continuous process improvement
Excellent verbal and strong written English communication skills
Proficient in Microsoft Office and knowledge of CRM database
Proficiency in using a smartphone and laptop
Ability to travel on a daily or nightly basis to client locations locally
Ability to work within a flexible schedule.
Valid BC's Driver's License and a vehicle.
The candidate will be able to handle on-call emergencies
Strong technical skills in maintenance & repair, diagnosing & troubleshooting, building/facilities systems

Compensation: $25 per hour + commission

Benefits

$300 per month car allowance.

More on City Wide...

City Wide Facility Solutions is a fast-growing company with over 100 franchise locations across Canada and the U.S. Founded in 1961, City Wide Facility Solutions is the largest management company in the building maintenance industry. We have over 60 years in the business and continue to experience high growth and profitability across our franchise businesses. Our culture supports the company's Mission to create a Ripple Effect by positively impacting the people and communities they serve. Read more about City Wide at www.gocitywide.com/Vancouver.

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More about this job

Responsibilities

Manage client relationships and contracted facility services, including retention, account growth, service scheduling, contract negotiation, and contractor oversight. Conduct site inspections, resolve service issues, coordinate supplies and field operations, and maintain client records and compliance documentation.

Requirements

Requires at least two years of outside B2B account management experience and a track record in client retention; building maintenance or facility management experience is preferred but not required. Candidates need strong communication, organization, relationship-building, and technical troubleshooting skills, proficiency with Microsoft Office and CRM tools, a valid BC driver's license and vehicle, and flexibility to travel and handle on-call emergencies.

Skills

B2B Account Management
Client Retention
Sales and Account Expansion
Contract Negotiation
Contractor Management
Quality Control Inspections
Customer Service
Relationship Building
Planning and Organization
Written and Verbal Communication
Microsoft Office
CRM Database Management
Facilities Maintenance
Troubleshooting
Scheduling
Process Improvement

Benefits

Car Allowance

Visa sponsorship

Not detected in the job text

Keywords

B2B Account Management
Client Retention
Facility Management
Building Maintenance
Contract Negotiation
Contractor Management
Service Scheduling
Quality Control
Site Inspections
Customer Satisfaction
Sales
Account Expansion
CRM
Microsoft Office
Outlook
Building Information Sheets
Safety Data Sheets
Maintenance and Repair
Troubleshooting
Facilities Systems
Route Sheets
Compliance
Supply Procurement
On-Call Emergency Response

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Work requirements

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