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Added 22 mins ago
CW
Facility Solutions Manager, full time
City Wide Facility Solutions
Vancouver, BC
- $55,000 to $80,000 CAD / year
- Full-time
Must have a proactive approach, be innovative, and strive for continuous process improvement
Added 22 mins ago
C
Bilingual French/English Learning & Development Specialist (Contract)
CoreFactor
Montreal, QC · Greater Montreal Metropolitan Area
- Contract
This position is hybrid and will require the successful consultant to be onsite four (4) days per week in the Montreal region · Must have strong internal consulting, change management, and indirect influencing skills
Added 22 mins ago
E
Senior Transportation Engineer
Englobe
Dartmouth, NS
- Full-time
…innovation and collaboration are an integral part of our daily…
Added 22 mins ago
NS
3rd Class Power Engineer - Maintenance and Operations
Nova Scotia Health Authority
Kentville, NS
- Internship
Reporting to the Chief Power Engineer & Assistant Manager on a 24-hour rotating shift basis, the 3rd Class Power Engineer troubleshoots, maintains, repairs, and monitors all steam plant…
Added 22 mins ago
CO
BOH Supervisor
Chick-fil-A Orléans
Orleans, ON
- Full-time
Must have excellent customer service and communication skills · Must have strong attention to detail and ability to take direction and learn
Added 22 mins ago
GC
Associate Development Manager - FC
Game Companies
Vancouver, BC
- Full-time
Reporting to the Development Director - FC, the Associate Development Manager enables efficient, predictable, and transparent delivery of content initiatives. You will own delivery…
Added 22 mins ago
CW
Account Representative / Account Manager / Project Manager
City Wide Facility Solutions
Burnaby, BC
- $55,000 to $80,000 CAD / year
- Full-time
Must have a proactive approach, be innovative, and strive for continuous process improvement
Added 22 mins ago
RT
PRE-OWNED SALES MANAGER
Regency Toyota Vancouver
Vancouver, BC
- Full-time
Working closely with the General Manager and fellow Sales Managers, you will help oversee the day-to-day operations of the sales department and lead a high-performing team while driving…
Added 22 mins ago
C
Manager, Cyber Security Governance, Rish & Compliance (Permanent)
CoreFactor
Toronto, ON · Etobicoke, ON
- Full-time
This position is hybrid and will require the successful incumbent to go into the office two (2) days per week
Added 22 mins ago
CW
Facility Solutions Manager, full time
City Wide Facility Solutions
Burnaby, BC
- $55,000 to $80,000 CAD / year
- Full-time
Must have a proactive approach, be innovative, and strive for continuous process improvement
Added 22 mins ago
S-
Store Manager - Urgently Hiring - Cross Iron Mills
Showcase - Home of the Hottest Trends
Rocky View No 44, AB · Rocky View County, AB
- Full-time
At Showcase, the Store Manager role will awaken and foster your entrepreneurial spirit. The successful candidate is a natural leader who is able to manage, engage and inspire team members.…
Added 23 mins ago
Dishwasher
OTG
Mississauga, ON
Keep the dish machine clean and report any functional or mechanical problem to Manager immediately
Added 38 mins ago
PV
Keyholder
Pet Valu
Quesnel, BC
- Part-time
…and Total Pet and together we are one of the largest retail operations in North America dedicated to providing families with food and supplies for dogs, cats, companion birds, wild birds,…
Added 38 mins ago
S
Operations Consultant
sephora.com
BC · West Vancouver, BC,CA
- $19.85 to $24.8 CAD / hour
- Full-time
The Operations Consultant works in partnership with the Operations Supervisor to maintain stockroom organization and merchandise updates.
Added 38 mins ago
S
Operations Consultant - Part Time
sephora.com
Toronto, ON
- $19.2 to $22.6 CAD / hour
The Operations Consultant works in partnership with the Operations Supervisor to maintain stockroom organization and merchandise updates.
Added 38 mins ago
VA
LSS Shipping Coordinator
Voyageur Aviation
North Bay, ON
- Full-time
As a key member of the Material Control team, the LSS Shipping Coordinator will report to the Manager, Logistics Support Services and is responsible for coordinating and managing the…
Added 52 mins ago
L&
Boutique Manager and Senior Skincare Advisor
Loshen & Crem
AB · Edmonton, AB
- Full-time
We're looking for an experienced Boutique Manager & Senior Skincare Advisor to help lead our Windermere location.
Added 52 mins ago
BC
Senior Specialist, Social Media & Digital (Bilingual)
Blake, Cassels & Graydon LLP
Montreal, QC
- Full-time
With the support of the Senior Manager, Digital & Brand, continuously optimize content strategy and channel approach based on platform trends, social listening, and test-and-learn…
Added 53 mins ago
CF
Value Stream Manager - 2nd Shift
Columbia Forest Products
Rutherglen, ON
- Full-time
Must possess good communication skills.
Added 53 mins ago
FS
Assistant Guest Experience Manager
Four Seasons Hotels and Resorts
Toronto, ON · Four Seasons Toronto
- Full-time
This position reports to the Guest Experience Manager, is on a rotating shift basis, and On-job training will be provided
Added 53 mins ago
E
Manager of Insights and AI
Equinix
Toronto, ON
- Full-time
The Manager of Insights and AI will help Equinix’s Global Communications team better understand its impact, apply AI to everyday work, and operate more effectively.
Added 1 hour ago
LC
Grocery Assistant Department Manager Full Time Day
Loblaw Companies Limited
Dartmouth, NS
- Full-time
Added 1 hour ago
SP
Manager, Publicity & Influencer Marketing
Simon Pure Marketing Inc.
Montreal, QC
- Full-time
This person MUST be based in Montreal, Quebec and MUST be fluent in both English and French · Must be based in Montreal, Quebec and have a strong knowledge of the Quebec market and culture
Added 1 hour ago
FOH Management - General Manager
Northland Properties
Langley (District), BC · Langley, BC
We are looking for an incredible General Manager to be the leader of our team. Our people are the heart and soul of our business, and we are on the hunt for an amazing person like you to…
Added 1 hour ago
A
Operations Manager
AtkinsRéalis
Vancouver, BC
- Full-time
As an Operations Manager based in Vancouver, BC, you will play a key leadership role in overseeing service delivery and operational performance across British Columbia and Yukon. Reporting…

City Wide Facility Solutions

Facility Solutions Manager, full time

Burnaby, BC, Canada

$55,000 to $80,000 CAD / year · Full-time

Apply on LinkedIn About employer

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Job details

Pay: $55,000 to $80,000 CAD / year
Job type: Full-time
Apply by: May 9, 2027
Posting language: English
Posted: Nov 10, 2026

Original job description

Are you excellent at managing and retaining B2B accounts? Do you also have strong selling skills for increasing sales within an account? If you answered yes, consider this opportunity with City Wide!

City Wide Facility Solutions Vancouver is actively seeking a Facility Solutions Manager (FSM) for our Burnaby office.

The Facility Solutions Manager is responsible for the business operations of an assigned client contracted service area. This is an outside, B2B account management position that provides field support including - training, guidance with starting new clients, inspections of Contractor performance and compliance with client requirements, trouble-shooting customer requests/complaints, coordinating site visits, and developing long-term relationships with clients and Contractors. Additional responsibilities include negotiating contracts, procuring supplies from clients, and ensuring high client satisfaction.

What You Will Do...

Manage all aspects of assigned client relationships, including client retention, expansion, and diversification of City Wide building solutions and/or products
Formulate and manage an effective service strategy and schedule tailored to each client
Negotiate and enter into agreements with clients for additional services - search and supply parts and materials, determine pricing, staffing, and logistics
Manage all Contractor relationships including - Interview and hire, negotiate pricing and other contract terms, manage agreements, develop service specifications, client compliance, verify Contractor compliance, and remove/replace Contractors as necessary, coordinating and control work completion. Inspection regular and one-time jobs.
Ensure a standard of excellence in quality and client satisfaction, through detailed quality control inspections of client sites and consistent follow-through with all promises to clients
Supervise and direct Night Managers; ensure the client's strategy is executed and all services are performed correctly
Promote the sale of, procure, and monitor supplies for clients
Effectively communicate all client issues with Contractors and the Director of Operations (or owner); promptly address any client issues or problems that arise
Use City Wide's CRM to perform client inspections, adding extra charges, NM routing, etc
Schedule each non-routine activity in client facilities using Outlook
Update and keep current all Building Information Sheets (BIS), FSM Summary Sheets, and Exhibit A's. Ensure MSDS sheets for each client serviced in janitor closets are complete, accurate, and that all items are properly labeled
Notify Sales Executives of potential accounts in your territory, especially new construction
Develop and implement a plan with the Director of Operations and the Night Managers to resolve any client complaints or deficiencies in service and actively monitor compliance
Approve Night Managers and/or Service Representative's pay sheets; ensure accuracy
Assist Accounting in collecting clients' past due invoices and payment invoices for Contractors
Maintain updated route sheets, key/alarm sheets, and monthly planner for each client

Requirements

2+ years outside B2B account management experience, building maintenance or facility management preferred but not required
2+ years track record of success in a client retention role, with goals and metrics to support
Highly detail-oriented and excellent follow-through on commitments
Positive and outgoing personality; great at building relationships
Strong planning and organizational skills, detail-oriented and multitasking
Must have a proactive approach, be innovative, and strive for continuous process improvement
Excellent verbal and strong written English communication skills
Proficient in Microsoft Office and knowledge of CRM database
Proficiency in using a smartphone and laptop
Ability to travel on a daily or nightly basis to client locations locally
Ability to work within a flexible schedule.
Valid BC's Driver's License and a vehicle.
The candidate will be able to handle on-call emergencies
Strong technical skills in maintenance & repair, diagnosing & troubleshooting, building/facilities systems

Compensation: $25 per hour + commission

Benefits

$300 per month car allowance.

More on City Wide...

City Wide Facility Solutions is a fast-growing company with over 100 franchise locations across Canada and the U.S. Founded in 1961, City Wide Facility Solutions is the largest management company in the building maintenance industry. We have over 60 years in the business and continue to experience high growth and profitability across our franchise businesses. Our culture supports the company's Mission to create a Ripple Effect by positively impacting the people and communities they serve. Read more about City Wide at www.gocitywide.com/Vancouver.

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More about this job

Responsibilities

Manage client relationships and contracted facility services, including retention, account growth, service scheduling, contract negotiation, and contractor oversight. Conduct site inspections, resolve service issues, coordinate supplies and field operations, and maintain client records and compliance documentation.

Requirements

Requires at least two years of outside B2B account management experience and a track record in client retention; building maintenance or facility management experience is preferred but not required. Candidates need strong communication, organization, relationship-building, and technical troubleshooting skills, proficiency with Microsoft Office and CRM tools, a valid BC driver's license and vehicle, and flexibility to travel and handle on-call emergencies.

Skills

B2B Account Management
Client Retention
Sales and Account Expansion
Contract Negotiation
Contractor Management
Quality Control Inspections
Customer Service
Relationship Building
Planning and Organization
Written and Verbal Communication
Microsoft Office
CRM Database Management
Facilities Maintenance
Troubleshooting
Scheduling
Process Improvement

Benefits

Car Allowance

Visa sponsorship

Not detected in the job text

Keywords

B2B Account Management
Client Retention
Facility Management
Building Maintenance
Contract Negotiation
Contractor Management
Service Scheduling
Quality Control
Site Inspections
Customer Satisfaction
Sales
Account Expansion
CRM
Microsoft Office
Outlook
Building Information Sheets
Safety Data Sheets
Maintenance and Repair
Troubleshooting
Facilities Systems
Route Sheets
Compliance
Supply Procurement
On-Call Emergency Response

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Work requirements

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