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Added 28 mins ago
P
Vice President, Compliance
Payroc
Canada
- Full-time
Consult with Legal and Sales on Card Organization operating rules and regulations issues
Added 58 mins ago
G
Outside Sales Representative-EN
Guillevin
Mississauga, ON
- Full-time
Strong sales skills and a good track record for generating results.
Added 58 mins ago
CC
Management Trainee
Cintas Canada
Newmarket, ON
- Full-time
Must have, or will obtain, a Bachelor’s degree within six months
Added 1 hour ago
TH
Associé(e) aux ventes Plomberie électricité - Temps plein
The Home Depot Canada
Saint-Constant, QC · St Constant, QC
- Full-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 1 hour ago
TH
Plumbing Sales Part Time - MISSISSAUGA W
The Home Depot Canada
Mississauga, ON
- Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 1 hour ago
TH
Lumber Sales Full Time - TORONTO YORKDALE
The Home Depot Canada
Toronto, ON
- Full-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 2 hours ago
CW
Facility Solutions Manager, full time
City Wide Facility Solutions
Vancouver, BC
- $55,000 to $80,000 CAD / year
- Full-time
Must have a proactive approach, be innovative, and strive for continuous process improvement
Added 2 hours ago
CW
Account Representative / Account Manager / Project Manager
City Wide Facility Solutions
Burnaby, BC
- $55,000 to $80,000 CAD / year
- Full-time
Must have a proactive approach, be innovative, and strive for continuous process improvement
Added 2 hours ago
CW
B2B Sales Executive
City Wide Facility Solutions
Coquitlam, BC
- $50,000 to $100,000 CAD / year
- Full-time
Minimum 2 years of outside B2B sales experience, preferably in your most recent role
Added 2 hours ago
CW
B2B Sales Executive
City Wide Facility Solutions
Vancouver, BC
- $50,000 to $100,000 CAD / year
- Full-time
Minimum 2 years of outside B2B sales experience, preferably in your most recent role
Added 2 hours ago
CW
B2B Sales Executive
City Wide Facility Solutions
Burnaby, BC
- $50,000 to $100,000 CAD / year
- Full-time
Minimum 2 years of outside B2B sales experience, preferably in your most recent role
Added 2 hours ago
CW
Facility Solutions Manager, full time
City Wide Facility Solutions
Burnaby, BC
- $55,000 to $80,000 CAD / year
- Full-time
Must have a proactive approach, be innovative, and strive for continuous process improvement
Added 2 hours ago
CW
Business Development Specialist, full-time position
City Wide Facility Solutions
Vancouver, BC
- $43,000 to $55,000 CAD / year
- Full-time
Schedule qualified appointments for City Wide's outside sales team
Added 2 hours ago
CW
Business Development Specialist, full-time position
City Wide Facility Solutions
Burnaby, BC
- $43,000 to $55,000 CAD / year
- Full-time
Schedule qualified appointments for City Wide's outside sales team
Added 2 hours ago
Post Office Assistant - Term
Canada Post - Postes Canada
Lac La Hache, BC
Note: The ideal candidate should reside in the community. Applicants outside the community in which the Post Office is located may be considered as needed.
Added 2 hours ago
Post Office Assistant - Term
Canada Post - Postes Canada
Sorrento, BC
Note: The ideal candidate should reside in the community. Applicants outside the community in which the Post Office is located may be considered as needed.
Added 2 hours ago
Post Office Assistant - Term
Canada Post - Postes Canada
70 Mile House, BC
Note: The ideal candidate should reside in the community. Applicants outside the community in which the Post Office is located may be considered as needed.
Added 2 hours ago
Management Trainee
Cintas
Newmarket, ON
Must have, or will obtain, a Bachelor’s degree within six months
Added 3 hours ago
EE
Director, Key Account Sales, GTA
Element Event Solutions
Toronto, ON
- Full-time
…Director to support the execution of GTA commercial priorities, sales initiatives and broader regional growth…
Added 3 hours ago
Post Office Assistant - Term
Canada Post - Postes Canada
Agassiz, BC
Note: The ideal candidate should reside in the community. Applicants outside the community in which the Post Office is located may be considered as needed.
Added 3 hours ago
Post Office Assistant - Term
Canada Post - Postes Canada
Montrose, BC
Note: The ideal candidate should reside in the community. Applicants outside the community in which the Post Office is located may be considered as needed.
Added 3 hours ago
C
Temporary Sales Associate
Coach
Vaughan, ON
- Part-time
The Sales Associate is the front‑line ambassador of the Coach brand. You will deliver an elevated, personalized shopping experience, meet personal and store sales goals, and support daily…
Added 3 hours ago
W(
Assistant Store Manager
WINS (Women In Need Society)
Calgary, AB
- Full-time
…merchandising and inventory rotation, customer service, store sales, and store administration. This hands-on position trains and supervises store associates and ensures a safe and healthy…
Added 4 hours ago
WC
Outside Sales Representative (Metal) - Brampton, ON
Wurth Canada
Brampton, ON
- Full-time
A day in the life of an outside sales representative:
Added 4 hours ago
KH
Customer Relations Coordinator, (Term) Kensington Homes
Kensington Homes
Winnipeg, MB
- Full-time
Degree/Diploma in Commerce, Management, Sales & Marketing, or equivalent.

City Wide Facility Solutions

Facility Solutions Manager, full time

Burnaby, BC, Canada

$55,000 to $80,000 CAD / year · Full-time

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Job details

Pay: $55,000 to $80,000 CAD / year
Job type: Full-time
Apply by: May 9, 2027
Posting language: English
Posted: Nov 10, 2026

Original job description

Are you excellent at managing and retaining B2B accounts? Do you also have strong selling skills for increasing sales within an account? If you answered yes, consider this opportunity with City Wide!

City Wide Facility Solutions Vancouver is actively seeking a Facility Solutions Manager (FSM) for our Burnaby office.

The Facility Solutions Manager is responsible for the business operations of an assigned client contracted service area. This is an outside, B2B account management position that provides field support including - training, guidance with starting new clients, inspections of Contractor performance and compliance with client requirements, trouble-shooting customer requests/complaints, coordinating site visits, and developing long-term relationships with clients and Contractors. Additional responsibilities include negotiating contracts, procuring supplies from clients, and ensuring high client satisfaction.

What You Will Do...

Manage all aspects of assigned client relationships, including client retention, expansion, and diversification of City Wide building solutions and/or products
Formulate and manage an effective service strategy and schedule tailored to each client
Negotiate and enter into agreements with clients for additional services - search and supply parts and materials, determine pricing, staffing, and logistics
Manage all Contractor relationships including - Interview and hire, negotiate pricing and other contract terms, manage agreements, develop service specifications, client compliance, verify Contractor compliance, and remove/replace Contractors as necessary, coordinating and control work completion. Inspection regular and one-time jobs.
Ensure a standard of excellence in quality and client satisfaction, through detailed quality control inspections of client sites and consistent follow-through with all promises to clients
Supervise and direct Night Managers; ensure the client's strategy is executed and all services are performed correctly
Promote the sale of, procure, and monitor supplies for clients
Effectively communicate all client issues with Contractors and the Director of Operations (or owner); promptly address any client issues or problems that arise
Use City Wide's CRM to perform client inspections, adding extra charges, NM routing, etc
Schedule each non-routine activity in client facilities using Outlook
Update and keep current all Building Information Sheets (BIS), FSM Summary Sheets, and Exhibit A's. Ensure MSDS sheets for each client serviced in janitor closets are complete, accurate, and that all items are properly labeled
Notify Sales Executives of potential accounts in your territory, especially new construction
Develop and implement a plan with the Director of Operations and the Night Managers to resolve any client complaints or deficiencies in service and actively monitor compliance
Approve Night Managers and/or Service Representative's pay sheets; ensure accuracy
Assist Accounting in collecting clients' past due invoices and payment invoices for Contractors
Maintain updated route sheets, key/alarm sheets, and monthly planner for each client

Requirements

2+ years outside B2B account management experience, building maintenance or facility management preferred but not required
2+ years track record of success in a client retention role, with goals and metrics to support
Highly detail-oriented and excellent follow-through on commitments
Positive and outgoing personality; great at building relationships
Strong planning and organizational skills, detail-oriented and multitasking
Must have a proactive approach, be innovative, and strive for continuous process improvement
Excellent verbal and strong written English communication skills
Proficient in Microsoft Office and knowledge of CRM database
Proficiency in using a smartphone and laptop
Ability to travel on a daily or nightly basis to client locations locally
Ability to work within a flexible schedule.
Valid BC's Driver's License and a vehicle.
The candidate will be able to handle on-call emergencies
Strong technical skills in maintenance & repair, diagnosing & troubleshooting, building/facilities systems

Compensation: $25 per hour + commission

Benefits

$300 per month car allowance.

More on City Wide...

City Wide Facility Solutions is a fast-growing company with over 100 franchise locations across Canada and the U.S. Founded in 1961, City Wide Facility Solutions is the largest management company in the building maintenance industry. We have over 60 years in the business and continue to experience high growth and profitability across our franchise businesses. Our culture supports the company's Mission to create a Ripple Effect by positively impacting the people and communities they serve. Read more about City Wide at www.gocitywide.com/Vancouver.

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More about this job

Responsibilities

Manage client relationships and contracted facility services, including retention, account growth, service scheduling, contract negotiation, and contractor oversight. Conduct site inspections, resolve service issues, coordinate supplies and field operations, and maintain client records and compliance documentation.

Requirements

Requires at least two years of outside B2B account management experience and a track record in client retention; building maintenance or facility management experience is preferred but not required. Candidates need strong communication, organization, relationship-building, and technical troubleshooting skills, proficiency with Microsoft Office and CRM tools, a valid BC driver's license and vehicle, and flexibility to travel and handle on-call emergencies.

Skills

B2B Account Management
Client Retention
Sales and Account Expansion
Contract Negotiation
Contractor Management
Quality Control Inspections
Customer Service
Relationship Building
Planning and Organization
Written and Verbal Communication
Microsoft Office
CRM Database Management
Facilities Maintenance
Troubleshooting
Scheduling
Process Improvement

Benefits

Car Allowance

Visa sponsorship

Not detected in the job text

Keywords

B2B Account Management
Client Retention
Facility Management
Building Maintenance
Contract Negotiation
Contractor Management
Service Scheduling
Quality Control
Site Inspections
Customer Satisfaction
Sales
Account Expansion
CRM
Microsoft Office
Outlook
Building Information Sheets
Safety Data Sheets
Maintenance and Repair
Troubleshooting
Facilities Systems
Route Sheets
Compliance
Supply Procurement
On-Call Emergency Response

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Work requirements

Jobs in Canada