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Added 1 hour ago
HE
Lead/Senior Lead Gate Automation Technician
Hudson Entry & Automation
London, ON
- $25 to $40 CAD / hour
- Full-time
Road Ready: A valid "G" License with a clean MTO driver’s abstract (no major infractions), plus full comfort pulling trailers.
Added 1 hour ago
CO
Senior Business Development Officer (Full-Time)
City of Thunder Bay
Thunder Bay, ON
- Full-time
Added 1 hour ago
NY
Occupational Therapist - Health Disciplines, PT (J1126-0169)
North York General Hospital
Toronto, ON
- Part-time
Added 2 hours ago
TS
Mobile Apprentice Mechanics
The Seaboard Transport Group
Toronto, ON · North York, ON
- Full-time
Communicate required parts and follow-up repairs effectively.
Added 2 hours ago
S
Maintenance Millwright
Shell
Brockville, ON
- Full-time
Must have legal authorization to work in Canada on a full-time basis for anyone other than current employer · Must hold or be able to obtain the 433A Industrial Mechanic Millwright Certificate
Added 2 hours ago
J
Staff Product Manager, Accounts & Payments
Jobgether
Canada
- Full-time
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential…
Added 2 hours ago
S
Maintenance Millwright
Shell
Brockville, ON
- Full-time
Must have legal authorization to work in Canada on a full-time basis for anyone other than current employer · Must hold or be able to obtain the 433A Industrial Mechanic Millwright Certificate
Added 2 hours ago
J
Dispatcher/Router
Jobgether
Canada
- Full-time
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential…
Added 3 hours ago
CC
Management Trainee
Cintas Canada
Newmarket, ON
- Full-time
Must have, or will obtain, a Bachelor’s degree within six months
Added 3 hours ago
KT
OTR Tire Technician
Kal Tire
AB · Fort McKay, AB
- Full-time
Valid driver’s license and ability to comply with relevant insurance policies.
Added 3 hours ago
VR
Residential Team – Sheet Metal Journeyman
Valley Refrigeration and Air Conditioning Ltd.
Fredericton, NB
- Internship
Possession of a valid class 5 driver’s license with a good abstract.
Added 3 hours ago
RO
Competitions Intern
Rugby Ontario
Toronto, ON
- Internship
…Operations department. The position will focus on delivering key parts of Rugby Ontario’s Strategic Plan. The Competitions Intern will assist Rugby Ontario in achieving the strategic…
Added 3 hours ago
RO
Events & Partnerships Intern
Rugby Ontario
Toronto, ON
- Internship
…Operations department. The position will focus on delivering key parts of Rugby Ontario’s Strategic Plan. The Events & Partnerships Intern will assist Rugby Ontario in achieving the…
Added 3 hours ago
RO
High Performance Intern
Rugby Ontario
Toronto, ON
- Internship
…Operations department. The position will focus on delivering key parts of Rugby Ontario’s Strategic Plan. The High-Performance Intern will assist Rugby Ontario in achieving the strategic…
Added 3 hours ago
RO
Rugby Development Intern
Rugby Ontario
Toronto, ON
- Internship
…Operations department. The position will focus on delivering key parts of Rugby Ontario’s Strategic Plan. The Rugby Development Intern will assist Rugby Ontario in achieving the strategic…
Added 4 hours ago
CO
Tandem Snow Plow Operator (Part-Time)
City of North Bay
North Bay, ON
- Part-time
Must have a minimum of one year experience in operation of a single operator truck over 18,000 GVW with a combination plow with wing and sanding unit · Must hold a valid Ontario class “D” driver’s license with a “Z” endorsement
Added 4 hours ago
TB
Auto Body Technician (Burlington)
The Boyd Group LLC
Burlington, ON
- Full-time
Valid driver’s license required
Added 4 hours ago
CW
Facility Solutions Manager, full time
City Wide Facility Solutions
Vancouver, BC
- $55,000 to $80,000 CAD / year
- Full-time
Must have a proactive approach, be innovative, and strive for continuous process improvement
Added 4 hours ago
CW
Facility Solutions Manager, full time
City Wide Facility Solutions
Burnaby, BC
- $55,000 to $80,000 CAD / year
- Full-time
Must have a proactive approach, be innovative, and strive for continuous process improvement
Added 5 hours ago
RS
Pipeline Integrity Technician
Rockwood Service Corporation
Edmonton, AB
- Full-time
Conducts inspections on parts, following procedures established for specified inspection task being performed.
Added 5 hours ago
Management Trainee
Cintas
Newmarket, ON
Must have, or will obtain, a Bachelor’s degree within six months
Added 6 hours ago
S
Mechanical Technician Trainee
SLB
Mount Pearl, NL
- Full-time
Must have the legal right to work in Canada without visa sponsorship
Added 6 hours ago
BA
LEASE ACCOUNT SPECIALIST - PART TIME
Birchwood Automotive Group
Winnipeg, MB · Greater Winnipeg Metropolitan Area
- Part-time
Valid driver’s license and own transportation to work, as location is not on a bus route
Added 6 hours ago
IT
Parts Shipper Receiver
Inland Truck & Equipment
Regina, SK
- Full-time
Inland Truck & Equipment is an industry leader in the heavy-duty truck and equipment sales, service, and parts marketplace. When we say we’re ALL IN, we mean we’re all in on you and your…
Added 6 hours ago
PM
Account Manager - Construction - New Brunswick
Prime Material Handling Equipment Limited
Moncton, NB
- $80,000 to $300,000 CAD / year
- Full-time
This is an opportunity to build a territory with room to grow, backed by Prime's Rental, Parts, Service, and Operations teams. The earning potential is significant for someone who performs.

City Wide Facility Solutions

Facility Solutions Manager, full time

Burnaby, BC, Canada

$55,000 to $80,000 CAD / year · Full-time

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Job details

Pay: $55,000 to $80,000 CAD / year
Job type: Full-time
Apply by: May 9, 2027
Posting language: English
Posted: Nov 10, 2026

Original job description

Are you excellent at managing and retaining B2B accounts? Do you also have strong selling skills for increasing sales within an account? If you answered yes, consider this opportunity with City Wide!

City Wide Facility Solutions Vancouver is actively seeking a Facility Solutions Manager (FSM) for our Burnaby office.

The Facility Solutions Manager is responsible for the business operations of an assigned client contracted service area. This is an outside, B2B account management position that provides field support including - training, guidance with starting new clients, inspections of Contractor performance and compliance with client requirements, trouble-shooting customer requests/complaints, coordinating site visits, and developing long-term relationships with clients and Contractors. Additional responsibilities include negotiating contracts, procuring supplies from clients, and ensuring high client satisfaction.

What You Will Do...

Manage all aspects of assigned client relationships, including client retention, expansion, and diversification of City Wide building solutions and/or products
Formulate and manage an effective service strategy and schedule tailored to each client
Negotiate and enter into agreements with clients for additional services - search and supply parts and materials, determine pricing, staffing, and logistics
Manage all Contractor relationships including - Interview and hire, negotiate pricing and other contract terms, manage agreements, develop service specifications, client compliance, verify Contractor compliance, and remove/replace Contractors as necessary, coordinating and control work completion. Inspection regular and one-time jobs.
Ensure a standard of excellence in quality and client satisfaction, through detailed quality control inspections of client sites and consistent follow-through with all promises to clients
Supervise and direct Night Managers; ensure the client's strategy is executed and all services are performed correctly
Promote the sale of, procure, and monitor supplies for clients
Effectively communicate all client issues with Contractors and the Director of Operations (or owner); promptly address any client issues or problems that arise
Use City Wide's CRM to perform client inspections, adding extra charges, NM routing, etc
Schedule each non-routine activity in client facilities using Outlook
Update and keep current all Building Information Sheets (BIS), FSM Summary Sheets, and Exhibit A's. Ensure MSDS sheets for each client serviced in janitor closets are complete, accurate, and that all items are properly labeled
Notify Sales Executives of potential accounts in your territory, especially new construction
Develop and implement a plan with the Director of Operations and the Night Managers to resolve any client complaints or deficiencies in service and actively monitor compliance
Approve Night Managers and/or Service Representative's pay sheets; ensure accuracy
Assist Accounting in collecting clients' past due invoices and payment invoices for Contractors
Maintain updated route sheets, key/alarm sheets, and monthly planner for each client

Requirements

2+ years outside B2B account management experience, building maintenance or facility management preferred but not required
2+ years track record of success in a client retention role, with goals and metrics to support
Highly detail-oriented and excellent follow-through on commitments
Positive and outgoing personality; great at building relationships
Strong planning and organizational skills, detail-oriented and multitasking
Must have a proactive approach, be innovative, and strive for continuous process improvement
Excellent verbal and strong written English communication skills
Proficient in Microsoft Office and knowledge of CRM database
Proficiency in using a smartphone and laptop
Ability to travel on a daily or nightly basis to client locations locally
Ability to work within a flexible schedule.
Valid BC's Driver's License and a vehicle.
The candidate will be able to handle on-call emergencies
Strong technical skills in maintenance & repair, diagnosing & troubleshooting, building/facilities systems

Compensation: $25 per hour + commission

Benefits

$300 per month car allowance.

More on City Wide...

City Wide Facility Solutions is a fast-growing company with over 100 franchise locations across Canada and the U.S. Founded in 1961, City Wide Facility Solutions is the largest management company in the building maintenance industry. We have over 60 years in the business and continue to experience high growth and profitability across our franchise businesses. Our culture supports the company's Mission to create a Ripple Effect by positively impacting the people and communities they serve. Read more about City Wide at www.gocitywide.com/Vancouver.

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More about this job

Responsibilities

Manage client relationships and contracted facility services, including retention, account growth, service scheduling, contract negotiation, and contractor oversight. Conduct site inspections, resolve service issues, coordinate supplies and field operations, and maintain client records and compliance documentation.

Requirements

Requires at least two years of outside B2B account management experience and a track record in client retention; building maintenance or facility management experience is preferred but not required. Candidates need strong communication, organization, relationship-building, and technical troubleshooting skills, proficiency with Microsoft Office and CRM tools, a valid BC driver's license and vehicle, and flexibility to travel and handle on-call emergencies.

Skills

B2B Account Management
Client Retention
Sales and Account Expansion
Contract Negotiation
Contractor Management
Quality Control Inspections
Customer Service
Relationship Building
Planning and Organization
Written and Verbal Communication
Microsoft Office
CRM Database Management
Facilities Maintenance
Troubleshooting
Scheduling
Process Improvement

Benefits

Car Allowance

Visa sponsorship

Not detected in the job text

Keywords

B2B Account Management
Client Retention
Facility Management
Building Maintenance
Contract Negotiation
Contractor Management
Service Scheduling
Quality Control
Site Inspections
Customer Satisfaction
Sales
Account Expansion
CRM
Microsoft Office
Outlook
Building Information Sheets
Safety Data Sheets
Maintenance and Repair
Troubleshooting
Facilities Systems
Route Sheets
Compliance
Supply Procurement
On-Call Emergency Response

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Work requirements

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