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Added 1 hour ago
T
Production Planner
Techo-Bloc
Longueuil, QC · Saint-Hubert, QC
- Full-time
As our Production Planner, you’ll build and optimize production schedules across our manufacturing sites, making sure the right products are made at the right time. Your planning will…
Added 1 hour ago
T
Senior Production Planner
Techo-Bloc
Longueuil, QC · Saint-Hubert, QC
- Full-time
You’re the planner people turn to when things get complicated. You see the bottleneck coming three weeks out, you know why the KPI moved, and you’d rather fix the process than firefight the…
Added 5 hours ago
BV
FACILITIES AND MAINTENANCE MANAGER
Bureau Veritas | Marine & Offshore
Vancouver, BC
- Full-time
Providing management and leadership to Maintenance Supervisor, Maintenance Planner, and Shift Lead Hands.
Added 12 hours ago
CW
Facility Solutions Manager, full time
City Wide Facility Solutions
Vancouver, BC
- $55,000 to $80,000 CAD / year
- Full-time
Must have a proactive approach, be innovative, and strive for continuous process improvement
Added 12 hours ago
CW
Facility Solutions Manager, full time
City Wide Facility Solutions
Burnaby, BC
- $55,000 to $80,000 CAD / year
- Full-time
Must have a proactive approach, be innovative, and strive for continuous process improvement
Added 14 hours ago
Buyer Planner
Acuity Inc.
Brossard, QC
Reporting to the Purchasing/Planning team, the Buyer Planner is responsible for planning requirements, ensuring supply and following up on orders with suppliers.
Added 15 hours ago
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Supply Chain Analyst
GoodMorning
AB · Edmonton, AB
- Full-time
The Supply Chain Analyst helps the planning team carry out the supply plan day to day. You create purchase orders, follow up with suppliers on dates and PO status, and check supplier…
Added 16 hours ago
A|
Production Planner
AGI | Global Food Infrastructure
Nobleford, AB · Lethbridge, AB
- Full-time
May require shift work (day, night, weekend, or rotating shifts)
Added 18 hours ago
E
WTP Maintenance Planner
EPCOR
AB · Edmonton, Alberta
- Full-time
Reporting to the Asset Management & Reliability Foreman, the Maintenance Planner is responsible for planning, coordinating, and continuously improving maintenance activities to support the…
Added 19 hours ago
CT
Senior Planner
Creation Technologies
Vancouver, BC
- Full-time
The Senior Planner acts as the highest-level functional Planner in a Business Unit (BU). This role has the principal responsibility for overseeing the adherence to demand management…
Added 20 hours ago
VC
Supply Chain Planner II
V-Soft Consulting Group, Inc.
Mississauga, ON
- Full-time
V-Soft Consulting is currently hiring for a Supply Chain Planner II for our premier client in Mississauga
Added 22 hours ago
R&
Project Controls Lead
Robertson & Company Ltd.
Toronto, ON
- Full-time
…with Construction, Engineering, Mine Development, Finance, Supply Chain, Procurement, Contracts, and other project…
Added 22 hours ago
Operations - Dispatcher
Canada Cartage Group of Companies
Mississauga, ON
…distribution centres, we deliver dedicated fleet, freight, and supply chain solutions to many of Canada’s leading brands. We are proud to be recognized as a Top Fleet Employer by Trucking…
Added 23 hours ago
EI
Supply Chain Planner
ExcelGens, Inc.
Mississauga, ON
- Contract
We are seeking a Component Supply Planner to manage component supply continuity, material shortages, supplier coordination, and demand-supply planning. The ideal candidate will proactively…
Added 1 day ago
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Supervisor, Maintenance (PS)
Vale
Sudbury, ON · Greater Sudbury, ON,CA
- Full-time
…U.K., Canada, and Japan, VBM delivers a secure and responsible supply of high-quality products to customers across Europe, the Americas, and…
Added 1 day ago
EI
Supply Chain Planner
ExcelGens, Inc.
Mississauga, ON
- Contract
We are seeking a Component Supply Planner to manage component supply continuity, material shortages, supplier coordination, and demand-supply planning. The ideal candidate will proactively…
Added 1 day ago
VB
Supervisor, Maintenance (PS)
Vale Base Metals
Sudbury, ON
- Full-time
…U.K., Canada, and Japan, VBM delivers a secure and responsible supply of high-quality products to customers across Europe, the Americas, and…
Added 1 day ago
A
Production Planner
ABB
Montreal, QC
- Full-time
Reporting to the Planning and Execution Manager, the Production Planner is responsible for translating customer orders and sales forecasts into a production schedule. The incumbent ensures…
Added 1 day ago
AW
Technicien (ne), Opérations RH - HR Operations Technician
AJ Walter Aviation
Montreal, QC
- Full-time
AJW Group is a world-leading independent specialist in the supply, exchange, repair and lease of aircraft spare parts. With over 90 years of aviation experience, AJW supports over 1000…
Added 1 day ago
CH
Strategic Demand Planner
Confidential Hires
London, ON
- Full-time
We have an immedate opening for an experienced Strategic Demand Planner to join our growing manufacturing team near London, Ontario. You will have full responsibility to develop and…
Added 1 day ago
BF
Jr. Production Planner
Berminghammer Foundation Equipment
Hamilton, ON
- Full-time
Berminghammer Foundation Equipment (SB Canada) is currently seeking a motivated Junior Production Planner to support production scheduling, material planning, and manufacturing operations.…
Added 1 day ago
CW
Facility Solutions Manager, full time
City Wide Facility Solutions
Vancouver, BC
- $55,000 to $80,000 CAD / year
- Full-time
Must have a proactive approach, be innovative, and strive for continuous process improvement
Added 1 day ago
CW
Facility Solutions Manager, full time
City Wide Facility Solutions
Burnaby, BC
- $55,000 to $80,000 CAD / year
- Full-time
Must have a proactive approach, be innovative, and strive for continuous process improvement
Added 1 day ago
RR
Demand Planner
Renaissance Repair and Supply
Ottawa, ON · Kanata, Ontario
- Full-time
The planner is responsible for all demand change impacts, determining the desired inventory levels for finished goods down to the pack size including safety stock levels & Customer and…
Added 1 day ago
T
Senior Production Planner
Techo-Bloc
Longueuil, QC · Saint-Hubert, QC
- Full-time
You’re the planner people turn to when things get complicated. You see the bottleneck coming three weeks out, you know why the KPI moved, and you’d rather fix the process than firefight the…

City Wide Facility Solutions

Facility Solutions Manager, full time

Burnaby, BC, Canada

$55,000 to $80,000 CAD / year · Full-time

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Job details

Pay: $55,000 to $80,000 CAD / year
Job type: Full-time
Apply by: May 9, 2027
Posting language: English
Posted: Nov 10, 2026

Original job description

Are you excellent at managing and retaining B2B accounts? Do you also have strong selling skills for increasing sales within an account? If you answered yes, consider this opportunity with City Wide!

City Wide Facility Solutions Vancouver is actively seeking a Facility Solutions Manager (FSM) for our Burnaby office.

The Facility Solutions Manager is responsible for the business operations of an assigned client contracted service area. This is an outside, B2B account management position that provides field support including - training, guidance with starting new clients, inspections of Contractor performance and compliance with client requirements, trouble-shooting customer requests/complaints, coordinating site visits, and developing long-term relationships with clients and Contractors. Additional responsibilities include negotiating contracts, procuring supplies from clients, and ensuring high client satisfaction.

What You Will Do...

Manage all aspects of assigned client relationships, including client retention, expansion, and diversification of City Wide building solutions and/or products
Formulate and manage an effective service strategy and schedule tailored to each client
Negotiate and enter into agreements with clients for additional services - search and supply parts and materials, determine pricing, staffing, and logistics
Manage all Contractor relationships including - Interview and hire, negotiate pricing and other contract terms, manage agreements, develop service specifications, client compliance, verify Contractor compliance, and remove/replace Contractors as necessary, coordinating and control work completion. Inspection regular and one-time jobs.
Ensure a standard of excellence in quality and client satisfaction, through detailed quality control inspections of client sites and consistent follow-through with all promises to clients
Supervise and direct Night Managers; ensure the client's strategy is executed and all services are performed correctly
Promote the sale of, procure, and monitor supplies for clients
Effectively communicate all client issues with Contractors and the Director of Operations (or owner); promptly address any client issues or problems that arise
Use City Wide's CRM to perform client inspections, adding extra charges, NM routing, etc
Schedule each non-routine activity in client facilities using Outlook
Update and keep current all Building Information Sheets (BIS), FSM Summary Sheets, and Exhibit A's. Ensure MSDS sheets for each client serviced in janitor closets are complete, accurate, and that all items are properly labeled
Notify Sales Executives of potential accounts in your territory, especially new construction
Develop and implement a plan with the Director of Operations and the Night Managers to resolve any client complaints or deficiencies in service and actively monitor compliance
Approve Night Managers and/or Service Representative's pay sheets; ensure accuracy
Assist Accounting in collecting clients' past due invoices and payment invoices for Contractors
Maintain updated route sheets, key/alarm sheets, and monthly planner for each client

Requirements

2+ years outside B2B account management experience, building maintenance or facility management preferred but not required
2+ years track record of success in a client retention role, with goals and metrics to support
Highly detail-oriented and excellent follow-through on commitments
Positive and outgoing personality; great at building relationships
Strong planning and organizational skills, detail-oriented and multitasking
Must have a proactive approach, be innovative, and strive for continuous process improvement
Excellent verbal and strong written English communication skills
Proficient in Microsoft Office and knowledge of CRM database
Proficiency in using a smartphone and laptop
Ability to travel on a daily or nightly basis to client locations locally
Ability to work within a flexible schedule.
Valid BC's Driver's License and a vehicle.
The candidate will be able to handle on-call emergencies
Strong technical skills in maintenance & repair, diagnosing & troubleshooting, building/facilities systems

Compensation: $25 per hour + commission

Benefits

$300 per month car allowance.

More on City Wide...

City Wide Facility Solutions is a fast-growing company with over 100 franchise locations across Canada and the U.S. Founded in 1961, City Wide Facility Solutions is the largest management company in the building maintenance industry. We have over 60 years in the business and continue to experience high growth and profitability across our franchise businesses. Our culture supports the company's Mission to create a Ripple Effect by positively impacting the people and communities they serve. Read more about City Wide at www.gocitywide.com/Vancouver.

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More about this job

Responsibilities

Manage client relationships and contracted facility services, including retention, account growth, service scheduling, contract negotiation, and contractor oversight. Conduct site inspections, resolve service issues, coordinate supplies and field operations, and maintain client records and compliance documentation.

Requirements

Requires at least two years of outside B2B account management experience and a track record in client retention; building maintenance or facility management experience is preferred but not required. Candidates need strong communication, organization, relationship-building, and technical troubleshooting skills, proficiency with Microsoft Office and CRM tools, a valid BC driver's license and vehicle, and flexibility to travel and handle on-call emergencies.

Skills

B2B Account Management
Client Retention
Sales and Account Expansion
Contract Negotiation
Contractor Management
Quality Control Inspections
Customer Service
Relationship Building
Planning and Organization
Written and Verbal Communication
Microsoft Office
CRM Database Management
Facilities Maintenance
Troubleshooting
Scheduling
Process Improvement

Benefits

Car Allowance

Visa sponsorship

Not detected in the job text

Keywords

B2B Account Management
Client Retention
Facility Management
Building Maintenance
Contract Negotiation
Contractor Management
Service Scheduling
Quality Control
Site Inspections
Customer Satisfaction
Sales
Account Expansion
CRM
Microsoft Office
Outlook
Building Information Sheets
Safety Data Sheets
Maintenance and Repair
Troubleshooting
Facilities Systems
Route Sheets
Compliance
Supply Procurement
On-Call Emergency Response

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Work requirements

Jobs in Canada