Jobs in Canada

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Added 2 mins ago
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Release Project Manager / Technical PM
Affinity
BC · British Columbia, Canada
- Contract
On behalf of our public sector client, Affinity is seeking a Release Project Manager / Technical PM. The successful candidate will oversee release coordination across LABC’s application…
Added 2 mins ago
DH
Assistant Housekeeping Manager
Delta Hotels and Resorts®
Calgary, AB
- Full-time
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk,…
Added 2 mins ago
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Manager, AI Platform Engineering , Agent Platform Organization
Amazon
Toronto, ON
- Full-time
We are looking for a Manager of AI Platform Engineering to lead a team of AI platform engineers building and operating the data pipelines, models, and platform infrastructure that power…
Added 32 mins ago
CR
Recreation Manager
COGIR Real Estate
Mississauga, ON
- Full-time
As our next Active Living Manager you are an energetic, vibrant, and creative leader who thrives on assessing residents' needs. You will be responsible for enhancing the quality of life for…
Added 32 mins ago
DH
Director of Sales & Marketing
Delta Hotels and Resorts®
Sherbrooke, QC
- Full-time
…implements property–wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer profile and property associates and…
Added 32 mins ago
GD
IT Infrastructure Area Manager
General Dynamics Land Systems–Canada
London, ON
- Full-time
We are seeking an IT Infrastructure Area Manager to lead a high-performing team responsible for the day-to-day delivery, reliability, and continuous improvement of our IT infrastructure. In…
Added 32 mins ago
WC
(CAN) Gérant du service à la clientèle
Walmart Canada
Lachute, QC
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 32 mins ago
A
Project Management Manager – (SC&E)
Accenture
Montreal, QC
- Full-time
…paths to competitive agility by bringing them new thinking on business and…
Added 32 mins ago
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Supply Chain & Engineering – Manager, Warehousing Functional Lead (WMS & Distribution Center Operations)
Accenture
Toronto, ON
- Full-time
…configuration and identify gaps between system capability and business…
Added 32 mins ago
A
Associate Creative Director, Copy - Pharma
Accenture
Toronto, ON · Ottawa, ON · Montreal, QC · Vancouver, BC · Calgary, AB
- Full-time
…technologists, and data scientists to drive customer success and business results globally at scale. We craft impactful marketing activations inside world-class customer experiences by…
Added 32 mins ago
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Customer Experience Associate
TD
Cambridge, ON
- Part-time
…job-related knowledge, geographic location, and other specific business and organizational…
Added 32 mins ago
FC
Manager, Architecture
Fidelity Canada
Toronto, ON
- Full-time
…and institutions a range of trusted investment portfolios and services - and we’re constantly seeking to find new and better ways to help our clients. As a privately owned company, we…
Added 47 mins ago
TS
Vendor Marketing Manager - CA
TD SYNNEX Canada ULC
Mississauga, ON
- Full-time
Are you interested in building marketing programs that connect leading technology brands with customers and drive measurable business growth?
Added 47 mins ago
RB
Private Client Associate
Royal Bank of Canada
Mississauga, ON
- Full-time
…nationwide acting exclusively for high-net-worth clients and small business owners. We provide clients with discretionary investment management and privileged access to the expertise of our…
Added 1 hour ago
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Department Manager, Convenience
Northern/NorthMart
Toronto, ON · Greater Toronto and Hamilton Area, ON
- Full-time
Must have the ability and desire to develop an in-depth understanding of Northern/NorthMart customers
Added 1 hour ago
CO
2026-84 IT Manager
City of Dawson Creek
Dawson Creek, BC
- Full-time
The City of Dawson Creek invites applications for a full-time IT Manager. Under the direction of the Director of Communications & Digital Services, or designate, the IT Manager is…
Added 1 hour ago
RR
Office Administrator
Remote Robotic
Mississauga, ON
- $60,000 to $65,000 CAD / year
- Full-time
…employee and visitor experience, company meetings and events, business travel, and administrative…
Added 1 hour ago
M
Talent Acquisition Specialist
Morguard
Mississauga, ON
- Full-time
…strong, sustainable workforce by aligning hiring practices with business goals, enhancing employer branding, and creating talent pipelines for future needs. This role is responsible for…
Added 1 hour ago
AC
Part-time Student Advisor, AC Online
Algonquin College of Applied Arts and Technology
Ottawa, ON
- Part-time
Reporting to Academic Manager, AC Online (ACO), the incumbent is the primary contact for a diverse online population of full-time students and fulfills multiple responsibilities related to…
Added 1 hour ago
K
Contract Logistics Inventory Manager
Kuehne+Nagel
Mississauga, ON
- $90,000 to $115,000 CAD / year
- Full-time
As the Inventory Manager you will be responsible for directing the daily activities of the inventory and receiving depts, including labour scheduling, supervision and the proper utilization…
Added 1 hour ago
CC
Sales Representative- Permanent Full-Time - (Supply Chain and Logistics B2B) - Alberta
Chit Chats
Calgary, AB
- Full-time
Reporting to the Sales Manager – Business Development, the Sales Representative will contribute directly to revenue growth by turning qualified opportunities into active shipping clients…
Added 1 hour ago
SG
Senior Markets & Trading Risk Auditor
Societe Generale
Montreal, QC
- Full-time
…comprised of over 1,200 professionals covering SG’s global business and services in over 150 countries. Moreover, we have a dedicated team of about 60 professionals to cover SG Americas, SG…
Added 1 hour ago
BM
Senior Manager, Guest Services, Rental and Retail - Year-Round - Full-Time
Blue Mountain Resort
The Blue Mountains, ON
- Full-time
As the Senior Manager, Guest Services, Rentals & Retail, you will lead a team of managers responsible for delivering exceptional experiences across our Guest Services, Rental and Retail…
Added 1 hour ago
CÉ
Directeur·trice, Ventes et Opérations des magasins-Director, Sales and Store Operations
Corbeil Électroménagers
Laval, QC
- Full-time
Atteindre les objectifs de chiffre d’affaires, de marge brute, de vente de garanties prolongées et de services complémentaires
Added 1 hour ago
PC
Business Planning, Analysis & Insights Manager
PwC Canada
Toronto, ON
- Full-time
…budget management, cost-benefit analysis, forecasting, shared services, transformation initiatives, financing, and performance optimization leveraging automation, and digital tools to…

City Wide Facility Solutions

Facility Solutions Manager, full time

Burnaby, BC, Canada

$55,000 to $80,000 CAD / year · Full-time

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Job details

Pay: $55,000 to $80,000 CAD / year
Job type: Full-time
Apply by: May 12, 2027
Posting language: English
Posted: Nov 12, 2026

Original job description

Are you excellent at managing and retaining B2B accounts? Do you also have strong selling skills for increasing sales within an account? If you answered yes, consider this opportunity with City Wide!

City Wide Facility Solutions Vancouver is actively seeking a Facility Solutions Manager (FSM) for our Burnaby office.

The Facility Solutions Manager is responsible for the business operations of an assigned client contracted service area. This is an outside, B2B account management position that provides field support including - training, guidance with starting new clients, inspections of Contractor performance and compliance with client requirements, trouble-shooting customer requests/complaints, coordinating site visits, and developing long-term relationships with clients and Contractors. Additional responsibilities include negotiating contracts, procuring supplies from clients, and ensuring high client satisfaction.

What You Will Do...

Manage all aspects of assigned client relationships, including client retention, expansion, and diversification of City Wide building solutions and/or products
Formulate and manage an effective service strategy and schedule tailored to each client
Negotiate and enter into agreements with clients for additional services - search and supply parts and materials, determine pricing, staffing, and logistics
Manage all Contractor relationships including - Interview and hire, negotiate pricing and other contract terms, manage agreements, develop service specifications, client compliance, verify Contractor compliance, and remove/replace Contractors as necessary, coordinating and control work completion. Inspection regular and one-time jobs.
Ensure a standard of excellence in quality and client satisfaction, through detailed quality control inspections of client sites and consistent follow-through with all promises to clients
Supervise and direct Night Managers; ensure the client's strategy is executed and all services are performed correctly
Promote the sale of, procure, and monitor supplies for clients
Effectively communicate all client issues with Contractors and the Director of Operations (or owner); promptly address any client issues or problems that arise
Use City Wide's CRM to perform client inspections, adding extra charges, NM routing, etc
Schedule each non-routine activity in client facilities using Outlook
Update and keep current all Building Information Sheets (BIS), FSM Summary Sheets, and Exhibit A's. Ensure MSDS sheets for each client serviced in janitor closets are complete, accurate, and that all items are properly labeled
Notify Sales Executives of potential accounts in your territory, especially new construction
Develop and implement a plan with the Director of Operations and the Night Managers to resolve any client complaints or deficiencies in service and actively monitor compliance
Approve Night Managers and/or Service Representative's pay sheets; ensure accuracy
Assist Accounting in collecting clients' past due invoices and payment invoices for Contractors
Maintain updated route sheets, key/alarm sheets, and monthly planner for each client

Requirements

2+ years outside B2B account management experience, building maintenance or facility management preferred but not required
2+ years track record of success in a client retention role, with goals and metrics to support
Highly detail-oriented and excellent follow-through on commitments
Positive and outgoing personality; great at building relationships
Strong planning and organizational skills, detail-oriented and multitasking
Must have a proactive approach, be innovative, and strive for continuous process improvement
Excellent verbal and strong written English communication skills
Proficient in Microsoft Office and knowledge of CRM database
Proficiency in using a smartphone and laptop
Ability to travel on a daily or nightly basis to client locations locally
Ability to work within a flexible schedule.
Valid BC's Driver's License and a vehicle.
The candidate will be able to handle on-call emergencies
Strong technical skills in maintenance & repair, diagnosing & troubleshooting, building/facilities systems

Compensation: $25 per hour + commission

Benefits

$300 per month car allowance.

More on City Wide...

City Wide Facility Solutions is a fast-growing company with over 100 franchise locations across Canada and the U.S. Founded in 1961, City Wide Facility Solutions is the largest management company in the building maintenance industry. We have over 60 years in the business and continue to experience high growth and profitability across our franchise businesses. Our culture supports the company's Mission to create a Ripple Effect by positively impacting the people and communities they serve. Read more about City Wide at www.gocitywide.com/Vancouver.

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More about this job

Responsibilities

Manage client accounts and contractor relationships, including retention, account growth, service agreements, scheduling, and service quality inspections. Resolve client issues, oversee service execution, maintain operational records, and coordinate with Night Managers, Operations, Sales, and Accounting.

Requirements

Requires at least two years of outside B2B account management experience and a successful track record in client retention; building maintenance or facility management experience is preferred but not required. Candidates should have strong communication, organization, relationship-building, Microsoft Office and CRM skills, a valid BC driver's license and vehicle, and the ability to travel locally and handle on-call emergencies.

Skills

B2B Account Management
Client Retention
Sales and Account Growth
Contract Negotiation
Contractor Management
Client Relationship Building
Quality Control Inspections
Customer Complaint Resolution
Planning and Organization
Written and Verbal Communication
Microsoft Office
CRM Database Management
Facilities Maintenance
Troubleshooting
Process Improvement
Scheduling and Logistics

Benefits

Car Allowance

Visa sponsorship

Not detected in the job text

Keywords

B2B Account Management
Client Retention
Account Expansion
Facility Management
Building Maintenance
Contract Negotiation
Contractor Management
Service Specifications
Quality Control
Client Satisfaction
Customer Complaint Resolution
CRM
Microsoft Office
Outlook
Scheduling
Site Inspections
Maintenance and Repair
Troubleshooting
Building Systems
Safety Data Sheets
Client Compliance
Route Sheets
Supply Procurement
Sales
Process Improvement

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Work requirements

Jobs in Canada