Jobs in Canada

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Added 2 hours ago
M
Account Manager- Supply Side (Advertising)
MediaMint
Toronto, ON
- $60,000 to $75,000 CAD / year
- Full-time
We are looking for an Account Manager to support the execution and management of direct and
Added 2 hours ago
NA
corporate sales manager
North America Electrical Energy Equipments Co., Ltd.
Bolton, ON
- Full-time
Work with the marketing department to understand and communicate marketing messages to the field
Added 2 hours ago
JI
Senior Project Manager – ERP Implementations | Gestionnaire de projets senior – Implantations ERP
Jesta I.S.
Montreal, QC
- Full-time
Hybrid work: two days per week in our Montreal office
Added 3 hours ago
SH
Indigenous Coordinator - HSC Adult Emergency Department Community Hub
Southern Health-Santé Sud
Winnipeg, MB
- Full-time
…support and referrals to partner agencies based on patient/client needs. The coordinator will supervise the ED Community Hub staff (Resource Workers & Spiritual/Cultural Care…
Added 3 hours ago
CW
Account Representative / Account Manager / Project Manager
City Wide Facility Solutions
Burnaby, BC
- $55,000 to $80,000 CAD / year
- Full-time
Must have a proactive approach, be innovative, and strive for continuous process improvement
Added 4 hours ago
E
US Corporate Tax - Calgary - Manager
EY
Edmonton, AB
- Full-time
cross-border tax issues and drafting technical memos related to specific client matters
Added 4 hours ago
TT
Women's Shelter Client Services Worker
Tk̓emlúps te Secwépemc
Kamloops, BC
- Part-time
POSITION TITLE: Women’s Shelter Client Services Worker
Added 4 hours ago
M
Municipal Division Manager (Project Manager or Team Lead)
McElhanney
AB · Edmonton, AB
- Full-time
We have an exciting opportunity for an experienced project manager or division manager with strong leadership abilities and broad technical expertise in civil, linear infrastructure, and…
Added 5 hours ago
CW
Facility Solutions Manager, full time
City Wide Facility Solutions
Vancouver, BC
- $55,000 to $80,000 CAD / year
- Full-time
Must have a proactive approach, be innovative, and strive for continuous process improvement
Added 5 hours ago
CW
Facility Solutions Manager, full time
City Wide Facility Solutions
Burnaby, BC
- $55,000 to $80,000 CAD / year
- Full-time
Must have a proactive approach, be innovative, and strive for continuous process improvement
Added 5 hours ago
A
Estimator
Actalent
Calgary, AB
- $80 to $100 CAD / hour
- Contract
…capabilities, working closely with project managers, designers, field personnel, and other…
Added 6 hours ago
J
Senior Clinical Trial Manager (Sr CTM), Dermatology & Rheumatology
Jobgether
Canada
- Full-time
…next steps. Our partner is looking for a Senior Clinical Trial Manager (Sr CTM), Dermatology & Rheumatology based in…
Added 6 hours ago
B
Personal Banking Associate
BMO
Toronto, ON
- Full-time
As a lobby leader, assists in conducting client conversations about banking services to recommend alternative banking channels and provide personal banking and investment advice.
Added 6 hours ago
EC
Développeur(euse) logiciel sénior C# / Senior C# Software Developer
Eaton Corporation
Brossard, QC
- Full-time
Collaborer avec l’équipe de soutien afin d’offrir une expérience client exceptionnelle.
Added 7 hours ago
3
Territory Manager – Montreal area
360.Agency
Montreal, QC
- Full-time
360.Agency is looking for a Territory Manager.
Added 8 hours ago
TU
Financial Processing Levels 1-4 (Term Placements)
The University of British Columbia
Vancouver, BC
- Temporary
Reports to UBC Hiring Solutions Manager or designate. Employees are expected to work closely with their onsite client-departmental supervisor.
Added 8 hours ago
IG
Project Manager
Imperial Glass Ltd.
Vancouver, BC
- Full-time
Role Description The Project Manager is a full-time, on-site role based in Vancouver, BC, overseeing residential and commercial glazing projects from initiation through completion.…
Added 9 hours ago
RP
HR Business Partnerships Manager
Rexall Pharmacy Group Ltd.
Mississauga, ON
- $80,452.8 to $105,594.3 CAD / year
- Full-time
Reporting to the Senior Director of Human Resources Business Partnerships, the Manager, Human Resources Business Partnerships, is responsible for providing leadership and direction to their…
Added 9 hours ago
CG
Structural Designer
Central Graphics & Container Group Ltd.
Mississauga, ON
- Full-time
Receives Project from the Client Operations Manager, reviews them for completeness and understanding and deals with the Project Manager if there are areas requiring clarification; can deal…
Added 9 hours ago
NL
Vérificateur de données - Chimie HPLC - HPLC Chemistry Data Reviewer
Neopharm Labs
Blainville, QC
- Full-time
Vérifier les calculs inscrits dans les cahiers de laboratoire et les registres, et s’assurer de leur concordance avec la méthode, la spécification du client ou le protocole ;
Added 10 hours ago
P
Vice President, Wealth Advisory & Business Development
PortfolioHiWay
Toronto, ON
- Full-time
Licensing & Registration: Must hold relevant licenses and registration (e.g., IIROC licensing, PM Registration) as required by CIRO
Added 10 hours ago
RB
Senior Business Deposit Specialist
Royal Bank of Canada
Burlington, ON
- Full-time
…partner with Mid-Market Commercial Relationship Managers and Client Relationship Team (CRT) Partners to spot opportunities, lead client discovery, and deliver the business and financial…
Added 10 hours ago
PT
Marketing Manager
ProFound Talent Inc.
AB · Edmonton, AB
- Full-time
For a complete position description, please visit: Marketing Manager.
Added 10 hours ago
M
Field Survey Technician
McElhanney
Prince George, BC
- Full-time
Valid driver’s license required
Added 10 hours ago
AR
Events & Field Marketing Manager
Angus Reid
Vancouver, BC
- Full-time
Reporting to CMO, we're looking for a organized, proactive, detail-oriented Events & Field Marketing Manager to join Rival Technologies. In this role, you'll help deliver high-quality trade…

City Wide Facility Solutions

Facility Solutions Manager, full time

Burnaby, BC, Canada

$55,000 to $80,000 CAD / year · Full-time

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Job details

Pay: $55,000 to $80,000 CAD / year
Job type: Full-time
Apply by: May 12, 2027
Posting language: English
Posted: Nov 12, 2026

Original job description

Are you excellent at managing and retaining B2B accounts? Do you also have strong selling skills for increasing sales within an account? If you answered yes, consider this opportunity with City Wide!

City Wide Facility Solutions Vancouver is actively seeking a Facility Solutions Manager (FSM) for our Burnaby office.

The Facility Solutions Manager is responsible for the business operations of an assigned client contracted service area. This is an outside, B2B account management position that provides field support including - training, guidance with starting new clients, inspections of Contractor performance and compliance with client requirements, trouble-shooting customer requests/complaints, coordinating site visits, and developing long-term relationships with clients and Contractors. Additional responsibilities include negotiating contracts, procuring supplies from clients, and ensuring high client satisfaction.

What You Will Do...

Manage all aspects of assigned client relationships, including client retention, expansion, and diversification of City Wide building solutions and/or products
Formulate and manage an effective service strategy and schedule tailored to each client
Negotiate and enter into agreements with clients for additional services - search and supply parts and materials, determine pricing, staffing, and logistics
Manage all Contractor relationships including - Interview and hire, negotiate pricing and other contract terms, manage agreements, develop service specifications, client compliance, verify Contractor compliance, and remove/replace Contractors as necessary, coordinating and control work completion. Inspection regular and one-time jobs.
Ensure a standard of excellence in quality and client satisfaction, through detailed quality control inspections of client sites and consistent follow-through with all promises to clients
Supervise and direct Night Managers; ensure the client's strategy is executed and all services are performed correctly
Promote the sale of, procure, and monitor supplies for clients
Effectively communicate all client issues with Contractors and the Director of Operations (or owner); promptly address any client issues or problems that arise
Use City Wide's CRM to perform client inspections, adding extra charges, NM routing, etc
Schedule each non-routine activity in client facilities using Outlook
Update and keep current all Building Information Sheets (BIS), FSM Summary Sheets, and Exhibit A's. Ensure MSDS sheets for each client serviced in janitor closets are complete, accurate, and that all items are properly labeled
Notify Sales Executives of potential accounts in your territory, especially new construction
Develop and implement a plan with the Director of Operations and the Night Managers to resolve any client complaints or deficiencies in service and actively monitor compliance
Approve Night Managers and/or Service Representative's pay sheets; ensure accuracy
Assist Accounting in collecting clients' past due invoices and payment invoices for Contractors
Maintain updated route sheets, key/alarm sheets, and monthly planner for each client

Requirements

2+ years outside B2B account management experience, building maintenance or facility management preferred but not required
2+ years track record of success in a client retention role, with goals and metrics to support
Highly detail-oriented and excellent follow-through on commitments
Positive and outgoing personality; great at building relationships
Strong planning and organizational skills, detail-oriented and multitasking
Must have a proactive approach, be innovative, and strive for continuous process improvement
Excellent verbal and strong written English communication skills
Proficient in Microsoft Office and knowledge of CRM database
Proficiency in using a smartphone and laptop
Ability to travel on a daily or nightly basis to client locations locally
Ability to work within a flexible schedule.
Valid BC's Driver's License and a vehicle.
The candidate will be able to handle on-call emergencies
Strong technical skills in maintenance & repair, diagnosing & troubleshooting, building/facilities systems

Compensation: $25 per hour + commission

Benefits

$300 per month car allowance.

More on City Wide...

City Wide Facility Solutions is a fast-growing company with over 100 franchise locations across Canada and the U.S. Founded in 1961, City Wide Facility Solutions is the largest management company in the building maintenance industry. We have over 60 years in the business and continue to experience high growth and profitability across our franchise businesses. Our culture supports the company's Mission to create a Ripple Effect by positively impacting the people and communities they serve. Read more about City Wide at www.gocitywide.com/Vancouver.

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More about this job

Responsibilities

Manage client accounts and contractor relationships, including retention, account growth, service agreements, scheduling, and service quality inspections. Resolve client issues, oversee service execution, maintain operational records, and coordinate with Night Managers, Operations, Sales, and Accounting.

Requirements

Requires at least two years of outside B2B account management experience and a successful track record in client retention; building maintenance or facility management experience is preferred but not required. Candidates should have strong communication, organization, relationship-building, Microsoft Office and CRM skills, a valid BC driver's license and vehicle, and the ability to travel locally and handle on-call emergencies.

Skills

B2B Account Management
Client Retention
Sales and Account Growth
Contract Negotiation
Contractor Management
Client Relationship Building
Quality Control Inspections
Customer Complaint Resolution
Planning and Organization
Written and Verbal Communication
Microsoft Office
CRM Database Management
Facilities Maintenance
Troubleshooting
Process Improvement
Scheduling and Logistics

Benefits

Car Allowance

Visa sponsorship

Not detected in the job text

Keywords

B2B Account Management
Client Retention
Account Expansion
Facility Management
Building Maintenance
Contract Negotiation
Contractor Management
Service Specifications
Quality Control
Client Satisfaction
Customer Complaint Resolution
CRM
Microsoft Office
Outlook
Scheduling
Site Inspections
Maintenance and Repair
Troubleshooting
Building Systems
Safety Data Sheets
Client Compliance
Route Sheets
Supply Procurement
Sales
Process Improvement

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Work requirements

Jobs in Canada