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Added 5 hours ago
CW
Facility Solutions Manager, full time
City Wide Facility Solutions
Vancouver, BC
- $55,000 to $80,000 CAD / year
- Full-time
Must have a proactive approach, be innovative, and strive for continuous process improvement
Added 5 hours ago
CW
Facility Solutions Manager, full time
City Wide Facility Solutions
Burnaby, BC
- $55,000 to $80,000 CAD / year
- Full-time
Must have a proactive approach, be innovative, and strive for continuous process improvement
Added 7 hours ago
NI
Canada Territory Sales Representative - Mississauga, Ontario
Norman International Inc.
Mississauga, ON
- $80,000 CAD / year
- Full-time
Must have a valid driver's license, reliable automobile, and current auto insurance
Added 8 hours ago
S
Account Development Representative II - Toronto
Samsara
Georgina Beach, ON
- Full-time
The Account Development Representative (ADR) job is the launching point for an individual looking for a successful career in SaaS sales. In this role, you will be at the front of Samsara’s…
Added 8 hours ago
S
Account Development Representative II - Toronto
Samsara
East Gwillimbury, ON
- Full-time
The Account Development Representative (ADR) job is the launching point for an individual looking for a successful career in SaaS sales. In this role, you will be at the front of Samsara’s…
Added 8 hours ago
S
Account Development Representative II - Toronto
Samsara
Ajax, ON
- Full-time
The Account Development Representative (ADR) job is the launching point for an individual looking for a successful career in SaaS sales. In this role, you will be at the front of Samsara’s…
Added 8 hours ago
S
Account Development Representative II - Toronto
Samsara
Aurora, ON
- Full-time
The Account Development Representative (ADR) job is the launching point for an individual looking for a successful career in SaaS sales. In this role, you will be at the front of Samsara’s…
Added 8 hours ago
S
Account Development Representative II - Toronto
Samsara
Brampton, ON
- Full-time
The Account Development Representative (ADR) job is the launching point for an individual looking for a successful career in SaaS sales. In this role, you will be at the front of Samsara’s…
Added 8 hours ago
S
Account Development Representative II - Toronto
Samsara
Caledon, ON
- Full-time
The Account Development Representative (ADR) job is the launching point for an individual looking for a successful career in SaaS sales. In this role, you will be at the front of Samsara’s…
Added 8 hours ago
S
Account Development Representative II - Toronto
Samsara
Halton Hills, ON
- Full-time
The Account Development Representative (ADR) job is the launching point for an individual looking for a successful career in SaaS sales. In this role, you will be at the front of Samsara’s…
Added 8 hours ago
V
Technician I / Technicien (ne) éolienne I (Québec City, Quebec, CA)
Vestas
Quebec, QC
- Full-time
La construction du projet devrait débuter en 2026 et être complétée en 2027. Une fois le parc mis en service, Vestas assurera les services de maintenance des éoliennes pour les…
Added 10 hours ago
CF
Fitness and Sports Instructor / Aquatics Supervisor
Canadian Forces Morale and Welfare Services
Gander, NL
- Full-time
The successful candidate must live within the area of selection or be willing to relocate at their own expense
Added 10 hours ago
C
Senior Specialist Regional Sales Representative (Montreal Central & South West)
CN
Quebec, QC
- Full-time
The role has standard working conditions in an office environment with regular travel to support customer meetings, field visits, engagement at customer facilities, and prospecting for new…
Added 11 hours ago
M
Sales Coordinator
MTCC
Toronto, ON
- Full-time
Provides Momentus technical training and ongoing support to team members and may serve as the department's designated Momentus Representative.
Added 11 hours ago
BB
Field Technical Service Representative (Full Time)
Best Buy Canada
Ancaster, ON
- Full-time
You’ll love it here! We are hiring immediately for a field technical service representative, which at Best Buy we call a field service agent.
Added 12 hours ago
CF
Fitness and Sports Instructor / Aquatics Supervisor
Canadian Forces Morale and Welfare Services (CFMWS)
Gander, NL
- Full-time
The successful candidate must live within the area of selection or be willing to relocate at their own expense
Added 13 hours ago
BR
Project Manager
Brad Ryan - Wright Canada Holdings LTD
Prince George, BC · Vancouver, BC · CAN - Field - BC
- Full-time
Provides Supervisor/ Manager and Utility representative with reports of orders completed, units of work completed, crew time and distribution. May furnish reports on accidents, truck…
Added 13 hours ago
BR
Project Manager
Brad Ryan - Wright Canada Holdings LTD
AB · Calgary, AB · CAN - Field - AB
- Full-time
Provides Supervisor/ Manager and Utility representative with reports of orders completed, units of work completed, crew time and distribution. May furnish reports on accidents, truck…
Added 13 hours ago
DS
Implant Sales Rep / Technology Representative
Dentsply Sirona
Schomberg, ON
- Full-time
Role Description This full-time, on-site Implant Sales Rep / Technology Representative role is based in Schomberg, ON. The individual in this role will promote and sell Dentsply Sirona…
Added 13 hours ago
CM
2026-070 - TFT Human Resources Administrator
Canadian Mental Health Association HPE
Belleville, ON
- Full-time
…while supporting the organization's commitment to employee service…
Added 14 hours ago
Program Investigator
The Government of Nova Scotia
Halifax, NS
Closing Date: 26-Nov-26 (Applications are accepted until 11:59 PM Atlantic Time)
Added 15 hours ago
GH
Biomedical Field Service Representative
GE HealthCare
Windsor, ON · Mississauga, ON
- Full-time
“Fully vaccinated” means that any such person must have received two doses of a COVID-19 vaccination approved by Health Canada · The second dose of vaccine must have been administered at least 14 clear days before commencing employment
Added 16 hours ago
VE
Account Manager - Chemical Water Treatment Solutions
Veolia Environnement SA
Toronto, ON
- Full-time
All vendors must have a current and fully executed MSA on file before submitting candidates
Added 17 hours ago
C
Senior Specialist Regional Sales Representative (Southwestern Ontario) - Temp 12-months
CN
Brampton, ON
- Temporary
The role has standard working conditions in an office environment with regular travel to support customer meetings, field visits, engagement at customer facilities, and prospecting for new…
Added 17 hours ago
TW
Inside Sales Representative – Wheels & Tires
The Wheel Group
Langley (District), BC · Langley, BC
- Full-time
Position Type: Full-Time | On-Site | Inside Sales

City Wide Facility Solutions

Facility Solutions Manager, full time

Burnaby, BC, Canada

$55,000 to $80,000 CAD / year · Full-time

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Job details

Pay: $55,000 to $80,000 CAD / year
Job type: Full-time
Apply by: May 12, 2027
Posting language: English
Posted: Nov 12, 2026

Original job description

Are you excellent at managing and retaining B2B accounts? Do you also have strong selling skills for increasing sales within an account? If you answered yes, consider this opportunity with City Wide!

City Wide Facility Solutions Vancouver is actively seeking a Facility Solutions Manager (FSM) for our Burnaby office.

The Facility Solutions Manager is responsible for the business operations of an assigned client contracted service area. This is an outside, B2B account management position that provides field support including - training, guidance with starting new clients, inspections of Contractor performance and compliance with client requirements, trouble-shooting customer requests/complaints, coordinating site visits, and developing long-term relationships with clients and Contractors. Additional responsibilities include negotiating contracts, procuring supplies from clients, and ensuring high client satisfaction.

What You Will Do...

Manage all aspects of assigned client relationships, including client retention, expansion, and diversification of City Wide building solutions and/or products
Formulate and manage an effective service strategy and schedule tailored to each client
Negotiate and enter into agreements with clients for additional services - search and supply parts and materials, determine pricing, staffing, and logistics
Manage all Contractor relationships including - Interview and hire, negotiate pricing and other contract terms, manage agreements, develop service specifications, client compliance, verify Contractor compliance, and remove/replace Contractors as necessary, coordinating and control work completion. Inspection regular and one-time jobs.
Ensure a standard of excellence in quality and client satisfaction, through detailed quality control inspections of client sites and consistent follow-through with all promises to clients
Supervise and direct Night Managers; ensure the client's strategy is executed and all services are performed correctly
Promote the sale of, procure, and monitor supplies for clients
Effectively communicate all client issues with Contractors and the Director of Operations (or owner); promptly address any client issues or problems that arise
Use City Wide's CRM to perform client inspections, adding extra charges, NM routing, etc
Schedule each non-routine activity in client facilities using Outlook
Update and keep current all Building Information Sheets (BIS), FSM Summary Sheets, and Exhibit A's. Ensure MSDS sheets for each client serviced in janitor closets are complete, accurate, and that all items are properly labeled
Notify Sales Executives of potential accounts in your territory, especially new construction
Develop and implement a plan with the Director of Operations and the Night Managers to resolve any client complaints or deficiencies in service and actively monitor compliance
Approve Night Managers and/or Service Representative's pay sheets; ensure accuracy
Assist Accounting in collecting clients' past due invoices and payment invoices for Contractors
Maintain updated route sheets, key/alarm sheets, and monthly planner for each client

Requirements

2+ years outside B2B account management experience, building maintenance or facility management preferred but not required
2+ years track record of success in a client retention role, with goals and metrics to support
Highly detail-oriented and excellent follow-through on commitments
Positive and outgoing personality; great at building relationships
Strong planning and organizational skills, detail-oriented and multitasking
Must have a proactive approach, be innovative, and strive for continuous process improvement
Excellent verbal and strong written English communication skills
Proficient in Microsoft Office and knowledge of CRM database
Proficiency in using a smartphone and laptop
Ability to travel on a daily or nightly basis to client locations locally
Ability to work within a flexible schedule.
Valid BC's Driver's License and a vehicle.
The candidate will be able to handle on-call emergencies
Strong technical skills in maintenance & repair, diagnosing & troubleshooting, building/facilities systems

Compensation: $25 per hour + commission

Benefits

$300 per month car allowance.

More on City Wide...

City Wide Facility Solutions is a fast-growing company with over 100 franchise locations across Canada and the U.S. Founded in 1961, City Wide Facility Solutions is the largest management company in the building maintenance industry. We have over 60 years in the business and continue to experience high growth and profitability across our franchise businesses. Our culture supports the company's Mission to create a Ripple Effect by positively impacting the people and communities they serve. Read more about City Wide at www.gocitywide.com/Vancouver.

Apply on LinkedIn About employer

More about this job

Responsibilities

Manage client accounts and contractor relationships, including retention, account growth, service agreements, scheduling, and service quality inspections. Resolve client issues, oversee service execution, maintain operational records, and coordinate with Night Managers, Operations, Sales, and Accounting.

Requirements

Requires at least two years of outside B2B account management experience and a successful track record in client retention; building maintenance or facility management experience is preferred but not required. Candidates should have strong communication, organization, relationship-building, Microsoft Office and CRM skills, a valid BC driver's license and vehicle, and the ability to travel locally and handle on-call emergencies.

Skills

B2B Account Management
Client Retention
Sales and Account Growth
Contract Negotiation
Contractor Management
Client Relationship Building
Quality Control Inspections
Customer Complaint Resolution
Planning and Organization
Written and Verbal Communication
Microsoft Office
CRM Database Management
Facilities Maintenance
Troubleshooting
Process Improvement
Scheduling and Logistics

Benefits

Car Allowance

Visa sponsorship

Not detected in the job text

Keywords

B2B Account Management
Client Retention
Account Expansion
Facility Management
Building Maintenance
Contract Negotiation
Contractor Management
Service Specifications
Quality Control
Client Satisfaction
Customer Complaint Resolution
CRM
Microsoft Office
Outlook
Scheduling
Site Inspections
Maintenance and Repair
Troubleshooting
Building Systems
Safety Data Sheets
Client Compliance
Route Sheets
Supply Procurement
Sales
Process Improvement

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Work requirements

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