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Added 6 mins ago
C
Développeur BI
CGI
Montreal, QC
- Full-time
Orchestrate processing, manage dependencies and monitor pipeline execution.
Added 6 mins ago
J
Forward Deployed Engineer, Data Engineering & Architecture
Jobgether
Canada
- $130,000 to $150,000 CAD / year
- Full-time
Monitor solution performance and adoption, measure business impact, and identify opportunities for further optimization and innovation.
Added 20 mins ago
J
Forward Deployed Engineer, Data Engineering & Architecture
Jobgether
Canada
- $130,000 to $150,000 CAD / year
- Full-time
Monitor solution performance and adoption, measure business impact, and identify opportunities for further optimization and innovation.
Added 20 mins ago
J
Key Account Manager
Jobgether
Canada
- Full-time
Develop and execute strategic account growth plans, negotiate commercial agreements, and monitor performance against sales targets and KPIs.
Added 21 mins ago
J
Marketing and Commercial Specialist
Jobgether
Canada
- Full-time
…support business development activities, manage budgets, and monitor campaign performance to identify opportunities for improvement. This position is ideal for an organized, proactive…
Added 21 mins ago
BK
restaurant manager
Burger King®
Prince George, BC
- Full-time
Added 21 mins ago
A
Automation Project Manager
Actalent
Vancouver, BC
- $90 to $115 CAD / hour
- Contract
Monitor project financial performance, including budgets, forecasts, resource utilization and change management.
Added 21 mins ago
CW
Facility Solutions Manager, full time
City Wide Facility Solutions
Vancouver, BC
- $55,000 to $80,000 CAD / year
- Full-time
Must have a proactive approach, be innovative, and strive for continuous process improvement
Added 21 mins ago
L
Floral Manager - Full Time
Longo's
Toronto, ON
- Full-time
Monitor local competitors and react to local market conditions
Added 21 mins ago
CW
Facility Solutions Manager, full time
City Wide Facility Solutions
Burnaby, BC
- $55,000 to $80,000 CAD / year
- Full-time
Must have a proactive approach, be innovative, and strive for continuous process improvement
Added 21 mins ago
SO
Registered Cardiology Technologist
Symphony of Health Connections
Calgary, AB
- Part-time
Monitor patients and scan test strips during stress tests and take appropriate action upon recognition of cardiac arrhythmias or other abnormalities per established policies and procedures.
Added 21 mins ago
PB
Dispatch & Support Services Manager
Perimeter Bus
Vancouver, BC · Greater Vancouver Metropolitan Area
- Part-time
Monitor active trips and coordinate assistance when operational disruptions occur.
Added 36 mins ago
SI
In-home Certified Orton-Gillingham Tutors Needed in Tri-Cities area
School is Easy Greater Vancouver
Port Coquitlam, BC · Coquitlam to Maple Ridge, BC
- $30 to $40 CAD / hour
- Contract
Must hold Orton-Gillingham certification (Associate, Certified, or equivalent recognized training) · Available for 2–3 hour sessions, 2–3 days per week
Added 36 mins ago
Site Material Coordinator - Travel Canada
Nordex Group
AB
Must possess a full valid driver’s license and be insurable under our auto insurance policy
Added 36 mins ago
Site Material Coordinator - Travel Canada
Nordex Group
AB
Must possess a full valid driver’s license and be insurable under our auto insurance policy
Added 36 mins ago
Commissioning Manager - Canada
Nordex Group
Montreal, QC
Monitor workforce compliance with required training and certifications.
Added 36 mins ago
Tooling Specialist - Canada
Nordex Group
AB
Monitor construction and assembly schedules to ensure tooling readiness aligns with project milestones.
Added 36 mins ago
OT
Lead, FP&A Manager
Open Text Corporation
Mississauga, ON
- Other
…partnering closely with Product Development leaders to consolidate, monitor, analyze, and report on OPEX, headcount, and P&L…
Added 36 mins ago
OT
Sr. FP&A Manager
Open Text Corporation
Mississauga, ON
- Other
…partnering closely with Product Development leaders to consolidate, monitor, analyze, and report on OPEX, headcount, and P&L…
Added 36 mins ago
A
Bar & Restaurant Manager, ARC - Full Time
AccorHotel
Vancouver, BC
- Full-time
Monitor guest feedback, online reviews, and service results, implementing action plans where required contributing to Service Excellence.
Added 51 mins ago
GC
Product Marketing Manager (Strategist)
Game Companies
London, ON
- Full-time
Monitor key trends in the industry space and provide analysis as needed, i.e. analyze consumer research and business data to intelligently guide strategies and marketing investment
Added 51 mins ago
MI
Cook
Marriott International
Quebec, QC
- Full-time
…Test foods to determine if they have been cooked sufficiently. Monitor food quality while preparing food. Set-up and break down work station. Serve food in proper portions onto proper…
Added 51 mins ago
SC
Permits, Licences and Authorizations (PLA) Coordinator – Alto project / Cadence
SYSTRA Canada
Montreal, QC
- Full-time
…disciplines, support the resolution of issues, and regularly monitor the progress of the…
Added 51 mins ago
G
Greenhouse Supervisor
GoodWork.ca
Vancouver, BC · Greater Vancouver Metropolitan Area
- Part-time
Assist with projects and other operations as needed, including occasional weekend or evening shifts
Added 51 mins ago
TS
Bakery Production Associate
T&T Supermarket
Calgary, AB
- Part-time
Possess knowledge of workplace health & safety and food safety (Food Safe Certification required)

City Wide Facility Solutions

Facility Solutions Manager, full time

Vancouver, BC, Canada

$55,000 to $80,000 CAD / year · Full-time

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Job details

Pay: $55,000 to $80,000 CAD / year
Job type: Full-time
Apply by: May 12, 2027
Posting language: English
Posted: Nov 12, 2026

Original job description

Are you excellent at managing and retaining B2B accounts? Do you also have strong selling skills for increasing sales within an account? If you answered yes, consider this opportunity with City Wide!

City Wide Facility Solutions Vancouver is actively seeking a Facility Solutions Manager (FSM) for our Burnaby office.

The Facility Solutions Manager is responsible for the business operations of an assigned client contracted service area. This is an outside, B2B account management position that provides field support including - training, guidance with starting new clients, inspections of Contractor performance and compliance with client requirements, trouble-shooting customer requests/complaints, coordinating site visits, and developing long-term relationships with clients and Contractors. Additional responsibilities include negotiating contracts, procuring supplies from clients, and ensuring high client satisfaction.

What You Will Do...

Manage all aspects of assigned client relationships, including client retention, expansion, and diversification of City Wide building solutions and/or products
Formulate and manage an effective service strategy and schedule tailored to each client
Negotiate and enter into agreements with clients for additional services - search and supply parts and materials, determine pricing, staffing, and logistics
Manage all Contractor relationships including - Interview and hire, negotiate pricing and other contract terms, manage agreements, develop service specifications, client compliance, verify Contractor compliance, and remove/replace Contractors as necessary, coordinating and control work completion. Inspection regular and one-time jobs.
Ensure a standard of excellence in quality and client satisfaction, through detailed quality control inspections of client sites and consistent follow-through with all promises to clients
Supervise and direct Night Managers; ensure the client's strategy is executed and all services are performed correctly
Promote the sale of, procure, and monitor supplies for clients
Effectively communicate all client issues with Contractors and the Director of Operations (or owner); promptly address any client issues or problems that arise
Use City Wide's CRM to perform client inspections, adding extra charges, NM routing, etc
Schedule each non-routine activity in client facilities using Outlook
Update and keep current all Building Information Sheets (BIS), FSM Summary Sheets, and Exhibit A's. Ensure MSDS sheets for each client serviced in janitor closets are complete, accurate, and that all items are properly labeled
Notify Sales Executives of potential accounts in your territory, especially new construction
Develop and implement a plan with the Director of Operations and the Night Managers to resolve any client complaints or deficiencies in service and actively monitor compliance
Approve Night Managers and/or Service Representative's pay sheets; ensure accuracy
Assist Accounting in collecting clients' past due invoices and payment invoices for Contractors
Maintain updated route sheets, key/alarm sheets, and monthly planner for each client

Requirements

2+ years outside B2B account management experience, building maintenance or facility management preferred but not required
2+ years track record of success in a client retention role, with goals and metrics to support
Highly detail-oriented and excellent follow-through on commitments
Positive and outgoing personality; great at building relationships
Strong planning and organizational skills, detail-oriented and multitasking
Must have a proactive approach, be innovative, and strive for continuous process improvement
Excellent verbal and strong written English communication skills
Proficient in Microsoft Office and knowledge of CRM database
Proficiency in using a smartphone and laptop
Ability to travel on a daily or nightly basis to client locations locally
Ability to work within a flexible schedule.
Valid BC's Driver's License and a vehicle.
The candidate will be able to handle on-call emergencies
Strong technical skills in maintenance & repair, diagnosing & troubleshooting, building/facilities systems

Compensation: $25 per hour + commission

Benefits

$300 per month car allowance.

More on City Wide...

City Wide Facility Solutions is a fast-growing company with over 100 franchise locations across Canada and the U.S. Founded in 1961, City Wide Facility Solutions is the largest management company in the building maintenance industry. We have over 60 years in the business and continue to experience high growth and profitability across our franchise businesses. Our culture supports the company's Mission to create a Ripple Effect by positively impacting the people and communities they serve. Read more about City Wide at www.gocitywide.com/Vancouver.

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More about this job

Responsibilities

Manage client accounts and contractor relationships, including retention, service expansion, contract negotiation, scheduling, and coordination of facility services. Conduct quality inspections, resolve client issues, oversee night managers, and maintain accurate client, route, and service records.

Requirements

Requires at least two years of outside B2B account management experience and a track record of success in client retention; building maintenance or facility management experience is preferred but not required. Candidates need strong communication, organization, relationship-building, and troubleshooting skills, proficiency with Microsoft Office and CRM systems, a valid BC driver's license and vehicle, and the ability to travel locally and handle on-call emergencies.

Skills

B2B Account Management
Client Retention
Sales and Account Expansion
Contract Negotiation
Contractor Management
Quality Control Inspections
Customer Service
Relationship Building
Planning and Organization
Written and Verbal Communication
Microsoft Office
CRM Database Management
Facilities Maintenance
Troubleshooting
Scheduling
Process Improvement

Benefits

Car Allowance

Visa sponsorship

Not detected in the job text

Keywords

B2B Account Management
Client Retention
Facility Management
Building Maintenance
Contract Negotiation
Contractor Management
Quality Control
Client Satisfaction
Service Scheduling
Sales
Customer Complaints
Microsoft Office
CRM
Outlook
Building Information Sheets
MSDS
Route Sheets
Maintenance and Repair
Troubleshooting
On-Call Emergencies
Client Inspections
Supply Procurement
Invoice Collection
Process Improvement
Night Management

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Work requirements

Jobs in Canada