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Added 11 mins ago
Bilingual Bank Customer Service Representative
Canadian Tire Corporation
ON · Timmins, ON · Sudbury, ON · Hamilton, ON · Cornwall, ON · North Bay, ON · Belleville, ON · Toronto, ON · Windsor, ON · Ottawa, ON · Grimsby, ON · Hawkesbury, ON · Fort Erie, ON · Carleton Place, ON · Tecumseh, ON · Amherstburg, ON · Owen Sound, ON · Greater Napanee, ON · Niagara Falls, ON · St. Catharines, ON · Orleans, ON · Chatham-Kent, ON
Candidates must have availability across days, evenings and weekends
Added 56 mins ago
M
Municipal Division Manager (Project Manager or Team Lead)
McElhanney
AB · Edmonton, AB
- Full-time
…mapping, planning, landscape architecture, and environmental services. As a 100% employee-owned and operated firm, with over 1,500 staff members in 31 locations, we are proud to offer…
Added 1 hour ago
CW
Facility Solutions Manager, full time
City Wide Facility Solutions
Vancouver, BC
- $55,000 to $80,000 CAD / year
- Full-time
Must have a proactive approach, be innovative, and strive for continuous process improvement
Added 1 hour ago
CW
Facility Solutions Manager, full time
City Wide Facility Solutions
Burnaby, BC
- $55,000 to $80,000 CAD / year
- Full-time
Must have a proactive approach, be innovative, and strive for continuous process improvement
Added 2 hours ago
BG
Project Manager (Construction)
BTY Group
Vancouver, BC
- $75,000 to $115,000 CAD / year
- Full-time
…successful outcomes on complex developments, offering integrated technical oversight, strategic guidance, and proactive risk management across residential, commercial, industrial,…
Added 4 hours ago
LH
2600002919 - Radiology Technologist
Lakeridge Health
Oshawa, ON
- Internship
Must have CMRITO license; · Must have satisfactory performance record;
Added 4 hours ago
S
Account Development Representative II - Toronto
Samsara
Georgina Beach, ON
- Full-time
…infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing - and we are excited to help digitally transform their operations at…
Added 4 hours ago
S
Account Development Representative II - Toronto
Samsara
East Gwillimbury, ON
- Full-time
…infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing - and we are excited to help digitally transform their operations at…
Added 4 hours ago
S
Account Development Representative II - Toronto
Samsara
Ajax, ON
- Full-time
…infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing - and we are excited to help digitally transform their operations at…
Added 4 hours ago
S
Account Development Representative II - Toronto
Samsara
Aurora, ON
- Full-time
…infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing - and we are excited to help digitally transform their operations at…
Added 4 hours ago
S
Account Development Representative II - Toronto
Samsara
Brampton, ON
- Full-time
…infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing - and we are excited to help digitally transform their operations at…
Added 4 hours ago
S
Account Development Representative II - Toronto
Samsara
Caledon, ON
- Full-time
…infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing - and we are excited to help digitally transform their operations at…
Added 4 hours ago
S
Account Development Representative II - Toronto
Samsara
Halton Hills, ON
- Full-time
…infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing - and we are excited to help digitally transform their operations at…
Added 4 hours ago
CC
Supervisor, Office of the President and Social Media
Cogeco Connexion
Montreal, QC
- Full-time
…ensuring representatives are promoting Cogeco’s full range of services and maximizing sales opportunities. The incumbent is responsible for maintaining the highest level of customer…
Added 4 hours ago
T&
Customer Service Sales Representative
T-Shirts & More Inc.
Windsor, ON
- Part-time
Role Description This is a part-time, on-site Customer Service Sales Representative role based in Windsor, ON. The representative will greet customers, answer questions about products and…
Added 4 hours ago
PG
Principal Full Stack Developer (AI Product)
Publicis Groupe Holdings B.V
Toronto, ON
- Temporary
Location & Eligibility: Candidates must be based in Canada, with valid Canadian work authorization of at least 12 months
Added 4 hours ago
V
Technician I / Technicien (ne) éolienne I (Québec City, Quebec, CA)
Vestas
Quebec, QC
- Full-time
…2027. Une fois le parc mis en service, Vestas assurera les services de maintenance des éoliennes pour les propriétaires du…
Added 5 hours ago
BB
Field Technical Service Representative (Seasonal)
Best Buy Canada
Barrie, ON
- Part-time
You’ll love it here! We are hiring immediately for a field technical service representative, which at Best Buy we call a field service agent.
Added 5 hours ago
E
Service Automation Technician
Epiroc
Vancouver, BC
- Full-time
Rotational shifts: 7 days on, 7 days off - 12 hour shifts OR 14 days on, 14 days off - 12 hour shifts
Added 5 hours ago
E
Service Automation Technician
Epiroc
AB · Edmonton, AB
- Full-time
Rotational shifts: 7 days on, 7 days off - 12 hour shifts OR 14 days on, 14 days off - 12 hour shifts
Added 5 hours ago
E
Service Automation Technician
Epiroc
Winnipeg, MB
- Full-time
Rotational shifts: 7 days on, 7 days off - 12 hour shifts OR 14 days on, 14 days off - 12 hour shifts
Added 5 hours ago
CI
Senior Automation & Performance Test Engineer - Contract
Compugen Inc
Toronto, ON
- Contract
Analyze test results, identify defects and performance bottlenecks, and collaborate with technical teams to resolve issues.
Added 6 hours ago
MA
Sales Representative-Bilingual (French/English)
Messer Americas
Timmins, ON
- Full-time
…and electronic gases. Messer delivers quality gases, related services, and technology via an extensive production and distribution network. Health and safety, sustainability practices and…
Added 6 hours ago
MA
Sales Representative
Messer Americas
Red Deer, AB
- Full-time
…and electronic gases. Messer delivers quality gases, related services, and technology via an extensive production and distribution network. Health and safety, sustainability practices and…
Added 6 hours ago
CF
Fitness and Sports Instructor / Aquatics Supervisor
Canadian Forces Morale and Welfare Services
Gander, NL
- Full-time
The successful candidate must live within the area of selection or be willing to relocate at their own expense

City Wide Facility Solutions

Facility Solutions Manager, full time

Vancouver, BC, Canada

$55,000 to $80,000 CAD / year · Full-time

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Job details

Pay: $55,000 to $80,000 CAD / year
Job type: Full-time
Apply by: May 12, 2027
Posting language: English
Posted: Nov 12, 2026

Original job description

Are you excellent at managing and retaining B2B accounts? Do you also have strong selling skills for increasing sales within an account? If you answered yes, consider this opportunity with City Wide!

City Wide Facility Solutions Vancouver is actively seeking a Facility Solutions Manager (FSM) for our Burnaby office.

The Facility Solutions Manager is responsible for the business operations of an assigned client contracted service area. This is an outside, B2B account management position that provides field support including - training, guidance with starting new clients, inspections of Contractor performance and compliance with client requirements, trouble-shooting customer requests/complaints, coordinating site visits, and developing long-term relationships with clients and Contractors. Additional responsibilities include negotiating contracts, procuring supplies from clients, and ensuring high client satisfaction.

What You Will Do...

Manage all aspects of assigned client relationships, including client retention, expansion, and diversification of City Wide building solutions and/or products
Formulate and manage an effective service strategy and schedule tailored to each client
Negotiate and enter into agreements with clients for additional services - search and supply parts and materials, determine pricing, staffing, and logistics
Manage all Contractor relationships including - Interview and hire, negotiate pricing and other contract terms, manage agreements, develop service specifications, client compliance, verify Contractor compliance, and remove/replace Contractors as necessary, coordinating and control work completion. Inspection regular and one-time jobs.
Ensure a standard of excellence in quality and client satisfaction, through detailed quality control inspections of client sites and consistent follow-through with all promises to clients
Supervise and direct Night Managers; ensure the client's strategy is executed and all services are performed correctly
Promote the sale of, procure, and monitor supplies for clients
Effectively communicate all client issues with Contractors and the Director of Operations (or owner); promptly address any client issues or problems that arise
Use City Wide's CRM to perform client inspections, adding extra charges, NM routing, etc
Schedule each non-routine activity in client facilities using Outlook
Update and keep current all Building Information Sheets (BIS), FSM Summary Sheets, and Exhibit A's. Ensure MSDS sheets for each client serviced in janitor closets are complete, accurate, and that all items are properly labeled
Notify Sales Executives of potential accounts in your territory, especially new construction
Develop and implement a plan with the Director of Operations and the Night Managers to resolve any client complaints or deficiencies in service and actively monitor compliance
Approve Night Managers and/or Service Representative's pay sheets; ensure accuracy
Assist Accounting in collecting clients' past due invoices and payment invoices for Contractors
Maintain updated route sheets, key/alarm sheets, and monthly planner for each client

Requirements

2+ years outside B2B account management experience, building maintenance or facility management preferred but not required
2+ years track record of success in a client retention role, with goals and metrics to support
Highly detail-oriented and excellent follow-through on commitments
Positive and outgoing personality; great at building relationships
Strong planning and organizational skills, detail-oriented and multitasking
Must have a proactive approach, be innovative, and strive for continuous process improvement
Excellent verbal and strong written English communication skills
Proficient in Microsoft Office and knowledge of CRM database
Proficiency in using a smartphone and laptop
Ability to travel on a daily or nightly basis to client locations locally
Ability to work within a flexible schedule.
Valid BC's Driver's License and a vehicle.
The candidate will be able to handle on-call emergencies
Strong technical skills in maintenance & repair, diagnosing & troubleshooting, building/facilities systems

Compensation: $25 per hour + commission

Benefits

$300 per month car allowance.

More on City Wide...

City Wide Facility Solutions is a fast-growing company with over 100 franchise locations across Canada and the U.S. Founded in 1961, City Wide Facility Solutions is the largest management company in the building maintenance industry. We have over 60 years in the business and continue to experience high growth and profitability across our franchise businesses. Our culture supports the company's Mission to create a Ripple Effect by positively impacting the people and communities they serve. Read more about City Wide at www.gocitywide.com/Vancouver.

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More about this job

Responsibilities

Manage client accounts and contractor relationships, including retention, service expansion, contract negotiation, scheduling, and coordination of facility services. Conduct quality inspections, resolve client issues, oversee night managers, and maintain accurate client, route, and service records.

Requirements

Requires at least two years of outside B2B account management experience and a track record of success in client retention; building maintenance or facility management experience is preferred but not required. Candidates need strong communication, organization, relationship-building, and troubleshooting skills, proficiency with Microsoft Office and CRM systems, a valid BC driver's license and vehicle, and the ability to travel locally and handle on-call emergencies.

Skills

B2B Account Management
Client Retention
Sales and Account Expansion
Contract Negotiation
Contractor Management
Quality Control Inspections
Customer Service
Relationship Building
Planning and Organization
Written and Verbal Communication
Microsoft Office
CRM Database Management
Facilities Maintenance
Troubleshooting
Scheduling
Process Improvement

Benefits

Car Allowance

Visa sponsorship

Not detected in the job text

Keywords

B2B Account Management
Client Retention
Facility Management
Building Maintenance
Contract Negotiation
Contractor Management
Quality Control
Client Satisfaction
Service Scheduling
Sales
Customer Complaints
Microsoft Office
CRM
Outlook
Building Information Sheets
MSDS
Route Sheets
Maintenance and Repair
Troubleshooting
On-Call Emergencies
Client Inspections
Supply Procurement
Invoice Collection
Process Improvement
Night Management

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Work requirements

Jobs in Canada