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CO
Human Resources Generalist
City of Saint John
Saint John, NB
- Full-time
…of employment, applicable legislation, and contribute to the continuous improvement of Human Resources processes and programs. The ideal candidate is people-focused, highly organized,…
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S
Technical Data Controller
Safran
Ajax, ON
- Full-time
Engage with operators and MRO organisations to evaluate publication usability and drive continuous improvement.
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DS
Senior Sales Manager
Distribution stox
Vaughan, ON
- Full-time
Foster a culture of accountability, collaboration and continuous improvement across the sales organization.
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Manager, Application Support
Richardson Wealth Ltd
Toronto, ON
…knowledge effectiveness. Use insights to drive decisions and continuous…
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UO
Programmer Analyst I-2
University of British Columbia
Vancouver, BC · UBCV | P. A. Woodward Instructional Resources Centre (IRC)
- $6,631.67 to $9,533.25 CAD / month
- Full-time
Contribute to continuous improvement activities.
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FH
Registered Nurse, Surgical Services - Inpatient - Royal Columbian Hospital
Fraser Health
New Westminster, BC
- Full-time
…toe-brachial indexes, thoracic outlet testing, and operating continuous wave Doppler and/or plethysmography equipment. Performs Transcutaneous Oxygen Measurement (TCOM) by operating the…
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FH
Registered Nurse, Surgical Services - Inpatient
Fraser Health
New Westminster, BC
- Part-time
…toe-brachial indexes, thoracic outlet testing, and operating continuous wave Doppler and/or plethysmography equipment. Performs Transcutaneous Oxygen Measurement (TCOM) by operating the…
Added 1 min ago
SL
Associate, Institutional Sales & Client Support
Sun Life
Toronto, ON · Waterloo, ON · Montreal, QC · Vancouver, BC · Sun Life Toronto One York
- Full-time
Use approved playbooks, templates and workflows; identify execution gaps and provide feedback to Institutional Sales Enablement to support continuous improvement
Added 1 min ago
I
Sr. Specialist, Procurement Project Management
IMAX
Mississauga, ON · Sheridan Park
- Full-time
Support continuous improvement initiatives across procurement operations and supplier management
Added 15 mins ago
PC
Client Services Manager
PACE Consulting Benefits & Pensions LTD.
Toronto, ON
- Full-time
Must have a valid driver’s licence and access to a car
Added 15 mins ago
B
WiFi & Enterprise Networks Operations Engineer
Beanfield
Toronto, ON
- $80,000 to $95,000 CAD / year
- Full-time
…established standards, and contributing to documentation and the continuous improvement of Beanfield's wireless and enterprise network…
Added 15 mins ago
SR
Senior Environmental Leader
Skyline Recruitment Ltd
Vancouver, BC
- $160,000 to $220,000 CAD / year
- Full-time
Supporting continuous improvement across business operations and project delivery.
Added 15 mins ago
OA
Detail Associate - Toyota Town
OpenRoad Auto Group
London, ON
- Full-time
We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest growing automotive retail groups in…
Added 15 mins ago
JI
Maintenance Manager
J.D. Irving, Limited
Dieppe, NB
- Full-time
Midland Transport is currently seeking a Maintenance Manager at our Moncton Garage. The Maintenance Manager - Atlantic is responsible for leading fleet maintenance operations across…
Added 15 mins ago
S
Associate, Institutional Sales & Client Support
Sunlife
Toronto, ON
- Full-time
Use approved playbooks, templates and workflows; identify execution gaps and provide feedback to Institutional Sales Enablement to support continuous improvement
Added 15 mins ago
SQ
Associate, Institutional Sales & Client Support
Sunlife Québec
Montreal, QC
- Full-time
Use approved playbooks, templates and workflows; identify execution gaps and provide feedback to Institutional Sales Enablement to support continuous improvement
Added 15 mins ago
SM
Manager, Finance, Performance & Analytics
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Promote continuous improvement in reporting, analytics, and performance measurement.
Added 15 mins ago
S
Associate, Institutional Sales & Client Support
Sunlife
Vancouver, BC
- Full-time
Use approved playbooks, templates and workflows; identify execution gaps and provide feedback to Institutional Sales Enablement to support continuous improvement
Added 15 mins ago
WC
Manager, Program Management (People Analytics)
Walmart Canada
Mississauga, ON
- Full-time
Must have experience and knowledge creating reports in SSRS (SQL Server Reporting Services) · Must have experience with SSIS (SQL Server Integration Services)
Added 15 mins ago
L
Corporate HR Advisor (Maternity Leave Replacement)
Lallemand
Montreal, QC
- Contract
The incumbent will support Canadian and U.S. managers on sensitive employee relations matters and will contribute to the continuous improvement of our HR processes and policies.
Added 15 mins ago
CW
Facility Solutions Manager, full time
City Wide Facility Solutions
Burnaby, BC
- $55,000 to $80,000 CAD / year
- Full-time
Must have a proactive approach, be innovative, and strive for continuous process improvement
Added 15 mins ago
CW
Facility Solutions Manager, full time
City Wide Facility Solutions
Vancouver, BC
- $55,000 to $80,000 CAD / year
- Full-time
Must have a proactive approach, be innovative, and strive for continuous process improvement
Added 15 mins ago
AM
Head of Marine Infrastructure Engineering
Albion Marine Solutions
Port Coquitlam, BC
- Other
· Promote workplace safety, quality management, and continuous improvement across all engineering activities.
Added 15 mins ago
S
Associate, Institutional Sales & Client Support
Sunlife
Waterloo, ON
- Full-time
Use approved playbooks, templates and workflows; identify execution gaps and provide feedback to Institutional Sales Enablement to support continuous improvement
Added 15 mins ago
WC
(CAN) Support Manager, Health & Safety
Walmart Canada
Rocky View No 44, AB · Rocky View County, AB
- Full-time
…comprising of GM’s, AGM’s, and other supporting managers. The EHS Manager must demonstrate subject matter expertise, leadership skills and project management experience to drive a culture…

City Wide Facility Solutions

Facility Solutions Manager, full time

Vancouver, BC, Canada

$55,000 to $80,000 CAD / year · Full-time

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Job details

Pay: $55,000 to $80,000 CAD / year
Job type: Full-time
Apply by: May 12, 2027
Posting language: English
Posted: Nov 13, 2026

Original job description

Are you excellent at managing and retaining B2B accounts? Do you also have strong selling skills for increasing sales within an account? If you answered yes, consider this opportunity with City Wide!

City Wide Facility Solutions Vancouver is actively seeking a Facility Solutions Manager (FSM) for our Burnaby office.

The Facility Solutions Manager is responsible for the business operations of an assigned client contracted service area. This is an outside, B2B account management position that provides field support including - training, guidance with starting new clients, inspections of Contractor performance and compliance with client requirements, trouble-shooting customer requests/complaints, coordinating site visits, and developing long-term relationships with clients and Contractors. Additional responsibilities include negotiating contracts, procuring supplies from clients, and ensuring high client satisfaction.

What You Will Do...

Manage all aspects of assigned client relationships, including client retention, expansion, and diversification of City Wide building solutions and/or products
Formulate and manage an effective service strategy and schedule tailored to each client
Negotiate and enter into agreements with clients for additional services - search and supply parts and materials, determine pricing, staffing, and logistics
Manage all Contractor relationships including - Interview and hire, negotiate pricing and other contract terms, manage agreements, develop service specifications, client compliance, verify Contractor compliance, and remove/replace Contractors as necessary, coordinating and control work completion. Inspection regular and one-time jobs.
Ensure a standard of excellence in quality and client satisfaction, through detailed quality control inspections of client sites and consistent follow-through with all promises to clients
Supervise and direct Night Managers; ensure the client's strategy is executed and all services are performed correctly
Promote the sale of, procure, and monitor supplies for clients
Effectively communicate all client issues with Contractors and the Director of Operations (or owner); promptly address any client issues or problems that arise
Use City Wide's CRM to perform client inspections, adding extra charges, NM routing, etc
Schedule each non-routine activity in client facilities using Outlook
Update and keep current all Building Information Sheets (BIS), FSM Summary Sheets, and Exhibit A's. Ensure MSDS sheets for each client serviced in janitor closets are complete, accurate, and that all items are properly labeled
Notify Sales Executives of potential accounts in your territory, especially new construction
Develop and implement a plan with the Director of Operations and the Night Managers to resolve any client complaints or deficiencies in service and actively monitor compliance
Approve Night Managers and/or Service Representative's pay sheets; ensure accuracy
Assist Accounting in collecting clients' past due invoices and payment invoices for Contractors
Maintain updated route sheets, key/alarm sheets, and monthly planner for each client

Requirements

2+ years outside B2B account management experience, building maintenance or facility management preferred but not required
2+ years track record of success in a client retention role, with goals and metrics to support
Highly detail-oriented and excellent follow-through on commitments
Positive and outgoing personality; great at building relationships
Strong planning and organizational skills, detail-oriented and multitasking
Must have a proactive approach, be innovative, and strive for continuous process improvement
Excellent verbal and strong written English communication skills
Proficient in Microsoft Office and knowledge of CRM database
Proficiency in using a smartphone and laptop
Ability to travel on a daily or nightly basis to client locations locally
Ability to work within a flexible schedule.
Valid BC's Driver's License and a vehicle.
The candidate will be able to handle on-call emergencies
Strong technical skills in maintenance & repair, diagnosing & troubleshooting, building/facilities systems

Compensation: $25 per hour + commission

Benefits

$300 per month car allowance.

More on City Wide...

City Wide Facility Solutions is a fast-growing company with over 100 franchise locations across Canada and the U.S. Founded in 1961, City Wide Facility Solutions is the largest management company in the building maintenance industry. We have over 60 years in the business and continue to experience high growth and profitability across our franchise businesses. Our culture supports the company's Mission to create a Ripple Effect by positively impacting the people and communities they serve. Read more about City Wide at www.gocitywide.com/Vancouver.

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More about this job

Responsibilities

Manage client accounts and contractor relationships, including retention, account growth, service scheduling, contract negotiation, and coordination of facility services. Conduct quality inspections, resolve client issues, oversee Night Managers, monitor supplies and documentation, and support billing and collections.

Requirements

Requires at least two years of outside B2B account management experience and a track record in client retention; facility management or building maintenance experience is preferred but not required. Candidates need strong communication, organization, relationship-building, and technical troubleshooting skills, proficiency with Microsoft Office and CRM tools, a valid BC driver's license and vehicle, and flexibility to travel and handle on-call emergencies.

Skills

B2B Account Management
Client Retention
Sales
Relationship Building
Contract Negotiation
Contractor Management
Quality Control Inspections
Facility Management
Building Maintenance
Customer Service
Troubleshooting
Planning And Organization
Written And Verbal Communication
Microsoft Office
CRM Database Management
Maintenance And Repair

Benefits

Car Allowance

Visa sponsorship

Not detected in the job text

Keywords

B2B Account Management
Client Retention
Account Expansion
Facility Management
Building Maintenance
Contractor Management
Contract Negotiation
Service Scheduling
Quality Control
Site Inspections
Customer Satisfaction
Troubleshooting
Client Relations
Sales
Microsoft Office
CRM
Outlook
Building Information Sheets
MSDS
Maintenance And Repair
Facilities Systems
Route Sheets
Invoice Collection
Supply Procurement

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Work requirements

Jobs in Canada