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F
Senior Director, Agentic Engineering
FractionalFinders
Montreal, QC
- Full-time
Lightspeed is a global commerce technology company providing a cloud-based platform that helps businesses simplify operations, scale, and deliver exceptional customer experiences.
Added just now
NB
Senior Advisor, Distribution Growth and Transformation
National Bank of Canada
Montreal, QC
- Full-time
…strategic distribution priorities to life. Reporting to the Senior Director, Distribution, you will work closely with the Distribution Strategy and Optimization team, as well as several…
Added just now
NB
Associate
National Bank of Canada
Montreal, QC
- Full-time
Participate in the Bank’s secured and unsecured funding operations
Added just now
KH
Manager, After-hours Operations
Kensington Health
Toronto, ON
- Part-time
Reporting to the Director of Care, Long-term Care, the Manager, After-hours Operations, serves Kensington Health to support the operations of the organization on evenings, nights, weekends,…
Added just now
KC
Director of Operations, Pediatric Hospice
Kemp Care Network
Hamilton, ON
- Full-time
We are seeking a leader to join our team as Director of Operations of our soon to be open Keaton's House - Paul Paletta Children's Hospice.
Added just now
SI
IT Specialist, Enterprise Applications - Supply Chain Process & Solutions
Saputo Inc.
Mississauga, ON · Georgetown, ON
- Full-time
Collaborating with IT specialists/solution architects/software vendors on business solutions, architecture strategy, roadmaps, standards and governance
Added 15 mins ago
CW
Facility Solutions Manager, full time
City Wide Facility Solutions
Burnaby, BC
- $55,000 to $80,000 CAD / year
- Full-time
Must have a proactive approach, be innovative, and strive for continuous process improvement
Added 15 mins ago
CW
Facility Solutions Manager, full time
City Wide Facility Solutions
Vancouver, BC
- $55,000 to $80,000 CAD / year
- Full-time
Must have a proactive approach, be innovative, and strive for continuous process improvement
Added 15 mins ago
PA
Director of Sales, 79069
Prodomax Automation Ltd.
Barrie, ON
- Full-time
Reporting directly to the CEO, the Director of Sales is a strategic leadership role that requires an expert blend of strategic planning, team leadership, and strong technical knowledge of…
Added 15 mins ago
RB
Manager, Compensation, Restaurant & Supply Chain
Restaurant Brands International
Toronto, ON · Corp - Toronto Corporate Office
- $110,000 to $140,000 CAD / year
- Full-time
Successful candidates will be expected to work onsite 5 days per week in our Toronto office
Added 45 mins ago
IB
Marketing Specialist, Indigokids
Indigo Books & Music
Toronto, ON
- $60,000 to $65,000 CAD / year
- Full-time
Influence and motivate cross-functional partners (Creative Studio, Channel Marketing Teams, Merchants, Retail Operations) to support marketing efforts, while developing seamless partnerships
Added 1 hour ago
ES
Head of Operations
European Sovereign Tech Industry Alliance
Canada
- Full-time
We are seeking an experienced, strategic, and results-driven Head of Operations to lead and oversee the organization’s operational functions. This role is responsible for developing…
Added 1 hour ago
ZR
General Manager
Zajac Ranch
Mission, BC
- Full-time
This role oversees day-to-day Ranch operations, staff leadership, facilities and site standards, and on-site guest experience, while working closely with the Foundation’s leadership and…
Added 1 hour ago
C
Lead Supervisor I
Coach
Mississauga, ON
- Full-time
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make…
Added 1 hour ago
TM
General Manager
The Mel Jr. & Marty Zajac Foundation
Mission, BC
- Full-time
This role oversees day-to-day Ranch operations, staff leadership, facilities and site standards, and on-site guest experience, while working closely with the Foundation’s leadership and…
Added 1 hour ago
AT
Senior Manager, People & Culture
American Tall
Mississauga, ON
- Full-time
Reporting to the Director of Business Operations, you will lead our People & Culture function, with an opportunity to take it well beyond traditional HR administration and employee support.…
Added 1 hour ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
The Finance Director serves as a strategic business partner to the Leadership Team in support of Husky’s Global Service Business and Customer Success Management strategy. This role provides…
Added 1 hour ago
QT
Senior Director, Information Technology (Transformation, AI & Enterprise Systems)
Quantum Technology Recruiting Inc. (QTR)
Toronto, ON
- $180,000 to $200,000 CAD / year
- Full-time
Our client, a growing Canadian organization with operations across multiple provinces, is looking for a Senior IT Director to lead its technology strategy and support the next stage of its…
Added 1 hour ago
SF
Human Resources Business Partner
Soul Foods Group
London, ON
- $70,000 to $90,000 CAD / year
- Full-time
People & Business Performance: Partner with the Director of Operations to drive staffing, retention, leadership stability and overall market people performance.
Added 1 hour ago
E
Director of Care (DOC) - Full Time (FT) - Tuxedo Villa - Bonuses Available
Extendicare
Winnipeg, MB · LTC - Tuxedo Villa (Corydon Ave.)
- Full-time
As the Director of Care, you will contribute to the Extendicare purpose of Helping People Live Better, by leading a high performing team that is dedicated to ensuring all residents receive…
Added 1 hour ago
Continuous Improvement Engineering Manager
Industrial Electric Manufacturing
Surrey, BC
Reports To: Director of Manufacturing Engineering
Added 1 hour ago
KS
Lead Supervisor I
kate spade new york
Mississauga, ON · Square One
- Full-time
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make…
Added 1 hour ago
CL
Director, Mass Fundraising and Donor Growth
Cause Leadership Inc.
Toronto, ON
- $110,000 to $125,000 CAD / year
- Full-time
A team to develop. Lead a small, collaborative team, including a Senior Manager, Direct Response Operations and a Direct Response Officer, within a marketing team of 13, with room to grow.…
Added 1 hour ago
CF
Associate Director, PSP Operations
Canadian Forces Morale and Welfare Services
Ottawa, ON
- Full-time
As the Associate Director, PSP Operations, you will provide senior operational leadership for the delivery of diverse Personnel Support Programs (PSP) that enhance the well-being, morale,…
Added 1 hour ago
C
Chef(fe) de service, Service à la clientèle Nethris
CGI
Montreal, QC
- Full-time
The Manager is responsible for operational execution, team leadership, and people management. They translate the Director's direction into concrete actions and oversee the day-to-day…

City Wide Facility Solutions

Facility Solutions Manager, full time

Vancouver, BC, Canada

$55,000 to $80,000 CAD / year · Full-time

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Job details

Pay: $55,000 to $80,000 CAD / year
Job type: Full-time
Apply by: May 12, 2027
Posting language: English
Posted: Nov 13, 2026

Original job description

Are you excellent at managing and retaining B2B accounts? Do you also have strong selling skills for increasing sales within an account? If you answered yes, consider this opportunity with City Wide!

City Wide Facility Solutions Vancouver is actively seeking a Facility Solutions Manager (FSM) for our Burnaby office.

The Facility Solutions Manager is responsible for the business operations of an assigned client contracted service area. This is an outside, B2B account management position that provides field support including - training, guidance with starting new clients, inspections of Contractor performance and compliance with client requirements, trouble-shooting customer requests/complaints, coordinating site visits, and developing long-term relationships with clients and Contractors. Additional responsibilities include negotiating contracts, procuring supplies from clients, and ensuring high client satisfaction.

What You Will Do...

Manage all aspects of assigned client relationships, including client retention, expansion, and diversification of City Wide building solutions and/or products
Formulate and manage an effective service strategy and schedule tailored to each client
Negotiate and enter into agreements with clients for additional services - search and supply parts and materials, determine pricing, staffing, and logistics
Manage all Contractor relationships including - Interview and hire, negotiate pricing and other contract terms, manage agreements, develop service specifications, client compliance, verify Contractor compliance, and remove/replace Contractors as necessary, coordinating and control work completion. Inspection regular and one-time jobs.
Ensure a standard of excellence in quality and client satisfaction, through detailed quality control inspections of client sites and consistent follow-through with all promises to clients
Supervise and direct Night Managers; ensure the client's strategy is executed and all services are performed correctly
Promote the sale of, procure, and monitor supplies for clients
Effectively communicate all client issues with Contractors and the Director of Operations (or owner); promptly address any client issues or problems that arise
Use City Wide's CRM to perform client inspections, adding extra charges, NM routing, etc
Schedule each non-routine activity in client facilities using Outlook
Update and keep current all Building Information Sheets (BIS), FSM Summary Sheets, and Exhibit A's. Ensure MSDS sheets for each client serviced in janitor closets are complete, accurate, and that all items are properly labeled
Notify Sales Executives of potential accounts in your territory, especially new construction
Develop and implement a plan with the Director of Operations and the Night Managers to resolve any client complaints or deficiencies in service and actively monitor compliance
Approve Night Managers and/or Service Representative's pay sheets; ensure accuracy
Assist Accounting in collecting clients' past due invoices and payment invoices for Contractors
Maintain updated route sheets, key/alarm sheets, and monthly planner for each client

Requirements

2+ years outside B2B account management experience, building maintenance or facility management preferred but not required
2+ years track record of success in a client retention role, with goals and metrics to support
Highly detail-oriented and excellent follow-through on commitments
Positive and outgoing personality; great at building relationships
Strong planning and organizational skills, detail-oriented and multitasking
Must have a proactive approach, be innovative, and strive for continuous process improvement
Excellent verbal and strong written English communication skills
Proficient in Microsoft Office and knowledge of CRM database
Proficiency in using a smartphone and laptop
Ability to travel on a daily or nightly basis to client locations locally
Ability to work within a flexible schedule.
Valid BC's Driver's License and a vehicle.
The candidate will be able to handle on-call emergencies
Strong technical skills in maintenance & repair, diagnosing & troubleshooting, building/facilities systems

Compensation: $25 per hour + commission

Benefits

$300 per month car allowance.

More on City Wide...

City Wide Facility Solutions is a fast-growing company with over 100 franchise locations across Canada and the U.S. Founded in 1961, City Wide Facility Solutions is the largest management company in the building maintenance industry. We have over 60 years in the business and continue to experience high growth and profitability across our franchise businesses. Our culture supports the company's Mission to create a Ripple Effect by positively impacting the people and communities they serve. Read more about City Wide at www.gocitywide.com/Vancouver.

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More about this job

Responsibilities

Manage client accounts and contractor relationships, including retention, account growth, service scheduling, contract negotiation, and coordination of facility services. Conduct quality inspections, resolve client issues, oversee Night Managers, monitor supplies and documentation, and support billing and collections.

Requirements

Requires at least two years of outside B2B account management experience and a track record in client retention; facility management or building maintenance experience is preferred but not required. Candidates need strong communication, organization, relationship-building, and technical troubleshooting skills, proficiency with Microsoft Office and CRM tools, a valid BC driver's license and vehicle, and flexibility to travel and handle on-call emergencies.

Skills

B2B Account Management
Client Retention
Sales
Relationship Building
Contract Negotiation
Contractor Management
Quality Control Inspections
Facility Management
Building Maintenance
Customer Service
Troubleshooting
Planning And Organization
Written And Verbal Communication
Microsoft Office
CRM Database Management
Maintenance And Repair

Benefits

Car Allowance

Visa sponsorship

Not detected in the job text

Keywords

B2B Account Management
Client Retention
Account Expansion
Facility Management
Building Maintenance
Contractor Management
Contract Negotiation
Service Scheduling
Quality Control
Site Inspections
Customer Satisfaction
Troubleshooting
Client Relations
Sales
Microsoft Office
CRM
Outlook
Building Information Sheets
MSDS
Maintenance And Repair
Facilities Systems
Route Sheets
Invoice Collection
Supply Procurement

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Work requirements

Jobs in Canada