Jobs in Canada

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Added 8 mins ago
NB
Regional Vice President RVP Equipment Finance Sales
National Bank of Canada
Mississauga, ON
- Full-time
Work in partnership with Credit, Operations, Risk and other internal specialists to support efficient execution, appropriate risk management and a consistent client and partner experience…
Added 8 mins ago
NB
Senior Advisor, Distribution Growth and Transformation
National Bank of Canada
Montreal, QC
- Full-time
Mobilize teams across Distribution, Products, Marketing, Operations and Technology, as well as other key partners, to clarify scope, responsibilities, dependencies, risks and required…
Added 8 mins ago
NB
Associate
National Bank of Canada
Montreal, QC
- Full-time
Participate in the Bank’s secured and unsecured funding operations
Added 8 mins ago
GO
Investment Analyst/Auditor
Government of Prince Edward Island
Charlottetown, PE
- $89,739 to $110,526 CAD / year
- Full-time
Deep understanding of pension fund operations, regulatory reporting, and compliance requirements;
Added 8 mins ago
L
Financial Service Representative - LendDirect Office 1508
LendDirect
Oshawa, ON
- Full-time
~ Hypatia P., Store Operations Recruiter - Canada
Added 8 mins ago
SL
Senior Specialist, Legal Operations & Paralegal
Smith Legal Search
Vancouver, BC
- $76,500 to $95,000 CAD / year
- Full-time
Senior Specialist, Legal Operations & Paralegal | Vancouver | 12-Month Contract
Added 8 mins ago
GF
Founding Credit Analyst
Grow Financial
Toronto, ON
- Full-time
Real responsibility from your first week, with exposure to credit, fund operations and fintech product
Added 8 mins ago
RH
Financial Controller
Robert Half
North Vancouver, BC
- $120,000 to $150,000 CAD / year
- Full-time
This is an exciting opportunity for a hands-on finance leader to take ownership of the organization's core financial operations while playing an influential role in its continued growth and…
Added 8 mins ago
CL
Manager of Corporate Finance- Investor Relations
Charger Logistics Inc.
Brampton, ON
- Full-time
Charger Logistics is a leading asset-based transportation and supply chain solutions provider with operations across Canada, the United States, and Mexico. Headquartered in Brampton,…
Added 8 mins ago
NB
Regional Vice President RVP Equipment Finance Sales
National Bank of Canada
AB · Edmonton, AB
- Full-time
This role can be based in either Edmonton, Calgary, Vancouver or Winnipeg
Added 8 mins ago
Real Estate & Facilities Coordinator
Talent Acquisition Team at Westland Insurance. Text reply only.
Surrey, BC
As a Real Estate & Facilities Coordinator, you will support the ongoing development, maintenance and operations of Westland's growing branch and office network. From coordinating…
Added 8 mins ago
Manager, Application Support
Richardson Wealth Ltd
Toronto, ON
…and hypercare arrangements are in place before transition to operations. Delivery owns release content and implementation readiness; Tier 2 confirms operational readiness and ongoing…
Added 8 mins ago
Donations Administrator - Partner Care
Power to Change
Abbotsford, BC
As a member of the Partner Care team, you will play an important role in supporting the financial and administrative operations of Power to Change’s donations department. This role requires…
Added 8 mins ago
R
Assistant Branch Manager
RBC
Brantford, ON
- Full-time
Added 8 mins ago
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Lead Business Architect
TD
Toronto, ON
- Full-time
…mass market retail banking, and one of the largest insurance operations in Canada. TD Wealth's scale and breadth create a significant opportunity to deepen existing client relationships by…
Added 8 mins ago
T
Senior Machine Learning Engineer
TD
Toronto, ON
- Full-time
Ensure business operations are in compliance with applicable internal and external requirements (e.g., financial controls, segregation of duties, transaction approvals and physical control…
Added 8 mins ago
T
Executive Assistant II
TD
Toronto, ON
- Full-time
Provide a high level of administrative support within the Office of the CRO to ensure smooth day-to-day operations (i.e. printing, filing, managing stationery, scheduling meetings, etc.)
Added 8 mins ago
SL
Associate, Institutional Sales & Client Support
Sun Life
Toronto, ON · Waterloo, ON · Montreal, QC · Vancouver, BC · Sun Life Toronto One York
- Full-time
…Sales Enablement, Marketing, Product, Portfolio Management, Operations, Legal and Compliance. The role contributes high-quality execution and service support to client acquisition,…
Added 8 mins ago
I
Sr. Specialist, Procurement Project Management
IMAX
Mississauga, ON · Sheridan Park
- Full-time
Support continuous improvement initiatives across procurement operations and supplier management
Added 22 mins ago
PC
Client Services Manager
PACE Consulting Benefits & Pensions LTD.
Toronto, ON
- Full-time
Must have a valid driver’s licence and access to a car
Added 22 mins ago
S
Clerk IV Accounts Payable
Sanya’k̓ula
Burnaby, BC
- Full-time
Added 22 mins ago
RP
Service Manager
RECRUITMENT PARTNERS INC.
AB · Edmonton, AB
- Full-time
Journeyman Red Seal Mechanic certification is required
Added 22 mins ago
S
Associate, Institutional Sales & Client Support
Sunlife
Toronto, ON
- Full-time
…Sales Enablement, Marketing, Product, Portfolio Management, Operations, Legal and Compliance. The role contributes high-quality execution and service support to client acquisition,…
Added 22 mins ago
SQ
Associate, Institutional Sales & Client Support
Sunlife Québec
Montreal, QC
- Full-time
…Sales Enablement, Marketing, Product, Portfolio Management, Operations, Legal and Compliance. The role contributes high-quality execution and service support to client acquisition,…
Added 22 mins ago
S
Associate, Institutional Sales & Client Support
Sunlife
Vancouver, BC
- Full-time
…Sales Enablement, Marketing, Product, Portfolio Management, Operations, Legal and Compliance. The role contributes high-quality execution and service support to client acquisition,…

City Wide Facility Solutions

Facility Solutions Manager, full time

Vancouver, BC, Canada

$55,000 to $80,000 CAD / year · Full-time

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Job details

Pay: $55,000 to $80,000 CAD / year
Job type: Full-time
Apply by: May 12, 2027
Posting language: English
Posted: Nov 13, 2026

Original job description

Are you excellent at managing and retaining B2B accounts? Do you also have strong selling skills for increasing sales within an account? If you answered yes, consider this opportunity with City Wide!

City Wide Facility Solutions Vancouver is actively seeking a Facility Solutions Manager (FSM) for our Burnaby office.

The Facility Solutions Manager is responsible for the business operations of an assigned client contracted service area. This is an outside, B2B account management position that provides field support including - training, guidance with starting new clients, inspections of Contractor performance and compliance with client requirements, trouble-shooting customer requests/complaints, coordinating site visits, and developing long-term relationships with clients and Contractors. Additional responsibilities include negotiating contracts, procuring supplies from clients, and ensuring high client satisfaction.

What You Will Do...

Manage all aspects of assigned client relationships, including client retention, expansion, and diversification of City Wide building solutions and/or products
Formulate and manage an effective service strategy and schedule tailored to each client
Negotiate and enter into agreements with clients for additional services - search and supply parts and materials, determine pricing, staffing, and logistics
Manage all Contractor relationships including - Interview and hire, negotiate pricing and other contract terms, manage agreements, develop service specifications, client compliance, verify Contractor compliance, and remove/replace Contractors as necessary, coordinating and control work completion. Inspection regular and one-time jobs.
Ensure a standard of excellence in quality and client satisfaction, through detailed quality control inspections of client sites and consistent follow-through with all promises to clients
Supervise and direct Night Managers; ensure the client's strategy is executed and all services are performed correctly
Promote the sale of, procure, and monitor supplies for clients
Effectively communicate all client issues with Contractors and the Director of Operations (or owner); promptly address any client issues or problems that arise
Use City Wide's CRM to perform client inspections, adding extra charges, NM routing, etc
Schedule each non-routine activity in client facilities using Outlook
Update and keep current all Building Information Sheets (BIS), FSM Summary Sheets, and Exhibit A's. Ensure MSDS sheets for each client serviced in janitor closets are complete, accurate, and that all items are properly labeled
Notify Sales Executives of potential accounts in your territory, especially new construction
Develop and implement a plan with the Director of Operations and the Night Managers to resolve any client complaints or deficiencies in service and actively monitor compliance
Approve Night Managers and/or Service Representative's pay sheets; ensure accuracy
Assist Accounting in collecting clients' past due invoices and payment invoices for Contractors
Maintain updated route sheets, key/alarm sheets, and monthly planner for each client

Requirements

2+ years outside B2B account management experience, building maintenance or facility management preferred but not required
2+ years track record of success in a client retention role, with goals and metrics to support
Highly detail-oriented and excellent follow-through on commitments
Positive and outgoing personality; great at building relationships
Strong planning and organizational skills, detail-oriented and multitasking
Must have a proactive approach, be innovative, and strive for continuous process improvement
Excellent verbal and strong written English communication skills
Proficient in Microsoft Office and knowledge of CRM database
Proficiency in using a smartphone and laptop
Ability to travel on a daily or nightly basis to client locations locally
Ability to work within a flexible schedule.
Valid BC's Driver's License and a vehicle.
The candidate will be able to handle on-call emergencies
Strong technical skills in maintenance & repair, diagnosing & troubleshooting, building/facilities systems

Compensation: $25 per hour + commission

Benefits

$300 per month car allowance.

More on City Wide...

City Wide Facility Solutions is a fast-growing company with over 100 franchise locations across Canada and the U.S. Founded in 1961, City Wide Facility Solutions is the largest management company in the building maintenance industry. We have over 60 years in the business and continue to experience high growth and profitability across our franchise businesses. Our culture supports the company's Mission to create a Ripple Effect by positively impacting the people and communities they serve. Read more about City Wide at www.gocitywide.com/Vancouver.

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More about this job

Responsibilities

Manage client accounts and contractor relationships, including retention, account growth, service scheduling, contract negotiation, and coordination of facility services. Conduct quality inspections, resolve client issues, oversee Night Managers, monitor supplies and documentation, and support billing and collections.

Requirements

Requires at least two years of outside B2B account management experience and a track record in client retention; facility management or building maintenance experience is preferred but not required. Candidates need strong communication, organization, relationship-building, and technical troubleshooting skills, proficiency with Microsoft Office and CRM tools, a valid BC driver's license and vehicle, and flexibility to travel and handle on-call emergencies.

Skills

B2B Account Management
Client Retention
Sales
Relationship Building
Contract Negotiation
Contractor Management
Quality Control Inspections
Facility Management
Building Maintenance
Customer Service
Troubleshooting
Planning And Organization
Written And Verbal Communication
Microsoft Office
CRM Database Management
Maintenance And Repair

Benefits

Car Allowance

Visa sponsorship

Not detected in the job text

Keywords

B2B Account Management
Client Retention
Account Expansion
Facility Management
Building Maintenance
Contractor Management
Contract Negotiation
Service Scheduling
Quality Control
Site Inspections
Customer Satisfaction
Troubleshooting
Client Relations
Sales
Microsoft Office
CRM
Outlook
Building Information Sheets
MSDS
Maintenance And Repair
Facilities Systems
Route Sheets
Invoice Collection
Supply Procurement

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Work requirements

Jobs in Canada