Jobs in Canada

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Added 9 mins ago
AW
Operations Manager e-Commerce
Advisor Works
Toronto, ON
- Full-time
Must have - You are proficient in using AI tools in day-to-day work and can demonstrate practical results
Added 9 mins ago
AS
Sales Associate
Apple Self Storage
Thunder Bay, ON
- $18 CAD / hour
- Part-time
Support the total business – Jump in when needed to assist the Call Centre with customer inquiries and sales, and support other sites occasionally.
Added 10 mins ago
CO
2026-84 IT Manager (FT, Permanent)
City of Dawson Creek
Dawson Creek, BC
- Full-time
Under the direction of the Director of Communications & Digital Services, or designate, the IT Manager is responsible for the leadership, planning, administration, and continuous…
Added 10 mins ago
RH
Finance & Administration Manager
Robert Half
Grimsby, ON
- $85,000 to $90,000 CAD / year
- Full-time
Our client is seeking a hands-on Finance & Administration Manager to take ownership of the organization's financial and administrative operations. This is a standalone, individual…
Added 10 mins ago
AD
Senior Project Manager
Aquatech Dewatering Company Inc.
Maple, ON
- Full-time
As our Senior Project Manager, you will lead the planning, execution, and delivery of complex construction projects from inception to completion. This role is accountable for ensuring…
Added 10 mins ago
R
Senior Manager, Project Engineering
RTX
Mississauga, ON
- Full-time
Job Title: Senior Manager, Project Engineering
Added 10 mins ago
Project Controls Co-op - Regional Water Strat Program Delivery
Capital Regional District
Victoria, BC
Business Unit: Infrastructure and Water Services
Added 10 mins ago
Electrical Maintenance Manager
VCNA
Bowmanville, ON
The Electrical Maintenance Manager is responsible for leading, planning, and optimizing all electrical, instrumentation, automation, process control, and industrial IT maintenance…
Added 10 mins ago
Human Resources Generalist
VCNA
St. Marys, ON
Builds constructive working relationships with union representatives and supports the Human Resources Manager and plant leadership with labour relations activities and collective bargaining…
Added 10 mins ago
M
Lead, Ridership Insights
Metrolinx
Canada
- Full-time
Significant, progressively responsible experience applying analytics to complex business or customer questions. Demonstrated success independently leading quantitative analysis, translating…
Added 10 mins ago
Manager, MIS & Reporting
Scotiabank
Toronto, ON
The Manager is responsible for detailed reporting specifically as it relates to key RESL campaigns, business and customer metrics. Including collaborating with the Sr. Manager MIS &…
Added 10 mins ago
Delivery Manager, GTB Migration Center of Excellence - Toronto
Scotiabank
Toronto, ON
The Delivery Manager will contribute to the success of the GTB Operations by supporting the planning, governance, and execution of migration initiatives across Canada, the U.S., regional,…
Added 10 mins ago
Senior Manager, Strategic Sourcing Capital Markets & Wealth Systems
Scotiabank
Toronto, ON
…Bank accelerates its digital and AI transformation. As Senior Manager, Strategic Sourcing – covering business line software (e.g., Capital Markets & Wealth Systems) within Technology…
Added 10 mins ago
Manager, Strategic Sourcing Capital Markets & Wealth Systems
Scotiabank
Toronto, ON
…the Bank accelerates its digital and AI transformation. As Manager, Strategic Sourcing – covering business line software (e.g., Capital Markets & Wealth Systems) within Technology Sourcing…
Added 10 mins ago
Senior Manager, Third Party Risk Management - Subject Matter Expert
Scotiabank
Toronto, ON
The Senior Manager, Third Party Risk Management (TPRM) acts as a subject matter expert responsible for providing enterprise-level guidance, oversight, and effective challenge across the…
Added 10 mins ago
Postmaster - Premises provided by Postmaster (Group Office)
Canada Post - Postes Canada
NL · Island Harbour, NL
…The Postmaster, reporting to the Superintendent/Local Area Manager, is responsible for promoting and selling postal products and services to the public and businesses in the community. As…
Added 10 mins ago
CL
Business Development Manager- Warehousing & Logistics
Charger Logistics Inc
Brampton, ON
- Full-time
We are looking for a driven and results-oriented Business Development Manager– Warehousing to join our expanding team. In this role, you will be responsible for growing our contract…
Added 10 mins ago
L
Chief Growth Officer (CGO)
Liferaft
Remote, Canada
- Full-time
- Remote
…channel, as well as a partner in expanding revenue with a Chief Customer Officer, who owns operations, customer success, and…
Added 10 mins ago
UC
Agent(e) de prévention des pertes à temps plein/Full-Time Loss Prevention Associate
Uniqlo Canada
Montreal, QC
- Full-time
Détenir un permis provincial est également requis pour ce poste
Added 24 mins ago
G
Gestionnaire de projet de déploiement / Deployment Project Manager
Genetec
Montreal, QC
- Full-time
Added 24 mins ago
SH
Pharmacy Technician (On-Site) - Markham
Sentrex Health Solutions
Markham, ON
- Full-time
Participation in rotating shifts and weekend schedules are required based on business requirements
Added 24 mins ago
Service Manager
Alfred Kärcher SE & Co. KG
Embrun, ON
Maintain a minimum 90% technician productivity rate and ensure accurate logged service hours in SAP Business One.
Added 24 mins ago
SD
Merchandiser, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Brantford, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 24 mins ago
SD
Merchandiser, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Mississauga, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 24 mins ago
SD
Merchandiser, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Owen Sound, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.

City Wide Facility Solutions

Facility Solutions Manager, full time

Burnaby, BC, Canada

$55,000 to $80,000 CAD / year · Full-time

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Applications open in a new tab.

Job details

Pay: $55,000 to $80,000 CAD / year
Job type: Full-time
Apply by: May 12, 2027
Posting language: English
Posted: Nov 13, 2026

Original job description

Are you excellent at managing and retaining B2B accounts? Do you also have strong selling skills for increasing sales within an account? If you answered yes, consider this opportunity with City Wide!

City Wide Facility Solutions Vancouver is actively seeking a Facility Solutions Manager (FSM) for our Burnaby office.

The Facility Solutions Manager is responsible for the business operations of an assigned client contracted service area. This is an outside, B2B account management position that provides field support including - training, guidance with starting new clients, inspections of Contractor performance and compliance with client requirements, trouble-shooting customer requests/complaints, coordinating site visits, and developing long-term relationships with clients and Contractors. Additional responsibilities include negotiating contracts, procuring supplies from clients, and ensuring high client satisfaction.

What You Will Do...

Manage all aspects of assigned client relationships, including client retention, expansion, and diversification of City Wide building solutions and/or products
Formulate and manage an effective service strategy and schedule tailored to each client
Negotiate and enter into agreements with clients for additional services - search and supply parts and materials, determine pricing, staffing, and logistics
Manage all Contractor relationships including - Interview and hire, negotiate pricing and other contract terms, manage agreements, develop service specifications, client compliance, verify Contractor compliance, and remove/replace Contractors as necessary, coordinating and control work completion. Inspection regular and one-time jobs.
Ensure a standard of excellence in quality and client satisfaction, through detailed quality control inspections of client sites and consistent follow-through with all promises to clients
Supervise and direct Night Managers; ensure the client's strategy is executed and all services are performed correctly
Promote the sale of, procure, and monitor supplies for clients
Effectively communicate all client issues with Contractors and the Director of Operations (or owner); promptly address any client issues or problems that arise
Use City Wide's CRM to perform client inspections, adding extra charges, NM routing, etc
Schedule each non-routine activity in client facilities using Outlook
Update and keep current all Building Information Sheets (BIS), FSM Summary Sheets, and Exhibit A's. Ensure MSDS sheets for each client serviced in janitor closets are complete, accurate, and that all items are properly labeled
Notify Sales Executives of potential accounts in your territory, especially new construction
Develop and implement a plan with the Director of Operations and the Night Managers to resolve any client complaints or deficiencies in service and actively monitor compliance
Approve Night Managers and/or Service Representative's pay sheets; ensure accuracy
Assist Accounting in collecting clients' past due invoices and payment invoices for Contractors
Maintain updated route sheets, key/alarm sheets, and monthly planner for each client

Requirements

2+ years outside B2B account management experience, building maintenance or facility management preferred but not required
2+ years track record of success in a client retention role, with goals and metrics to support
Highly detail-oriented and excellent follow-through on commitments
Positive and outgoing personality; great at building relationships
Strong planning and organizational skills, detail-oriented and multitasking
Must have a proactive approach, be innovative, and strive for continuous process improvement
Excellent verbal and strong written English communication skills
Proficient in Microsoft Office and knowledge of CRM database
Proficiency in using a smartphone and laptop
Ability to travel on a daily or nightly basis to client locations locally
Ability to work within a flexible schedule.
Valid BC's Driver's License and a vehicle.
The candidate will be able to handle on-call emergencies
Strong technical skills in maintenance & repair, diagnosing & troubleshooting, building/facilities systems

Compensation: $25 per hour + commission

Benefits

$300 per month car allowance.

More on City Wide...

City Wide Facility Solutions is a fast-growing company with over 100 franchise locations across Canada and the U.S. Founded in 1961, City Wide Facility Solutions is the largest management company in the building maintenance industry. We have over 60 years in the business and continue to experience high growth and profitability across our franchise businesses. Our culture supports the company's Mission to create a Ripple Effect by positively impacting the people and communities they serve. Read more about City Wide at www.gocitywide.com/Vancouver.

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More about this job

Responsibilities

Manage and grow client relationships for assigned facility service accounts, including negotiating additional services, coordinating contractors, and ensuring service quality and client satisfaction. Conduct site inspections, resolve client issues, oversee night managers, maintain account documentation and schedules, and support billing and collections.

Requirements

Requires at least two years of outside B2B account management experience and a track record of success in client retention; facility management or building maintenance experience is preferred but not required. Candidates need strong communication, organization, relationship-building, and technical troubleshooting skills, proficiency with Microsoft Office and CRM tools, a valid BC driver's license and vehicle, and flexibility to travel locally and handle on-call emergencies.

Skills

B2B Account Management
Client Retention
Sales and Account Expansion
Contract Negotiation
Contractor Management
Facility Management
Building Maintenance
Quality Control Inspections
Customer Service
Relationship Building
Planning and Organization
Written and Verbal Communication
Microsoft Office
CRM Database Management
Maintenance and Repair Troubleshooting
Process Improvement

Benefits

Car Allowance

Visa sponsorship

Not detected in the job text

Keywords

B2B Account Management
Client Retention
Account Expansion
Facility Solutions
Facility Management
Building Maintenance
Contract Negotiation
Contractor Management
Service Scheduling
Quality Control
Site Inspections
Customer Satisfaction
Client Complaints
Sales
Supplies Procurement
Microsoft Office
CRM
Outlook
Building Information Sheets
MSDS
Route Sheets
Maintenance and Repair
Troubleshooting
Process Improvement
On-Call Emergencies
Driver's License

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Work requirements

Jobs in Canada