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Added 3 mins ago
SH
Pharmacy Technician (On-Site) - Markham
Sentrex Health Solutions
Markham, ON
- Full-time
Participation in rotating shifts and weekend schedules are required based on business requirements
Added 19 mins ago
NE
Site Planner
Northern Employment Solutions Inc
Sudbury, ON
- Contract
Assist contractors with schedule development and maintenance
Added 19 mins ago
RC
Inside Sales Representative
Rexel Canada
Calgary, AB
- Full-time
Added 19 mins ago
B
Cleaner
Boardwalk
Regina, SK
- Full-time
Added 19 mins ago
VD
Assistant Superintendent – Fleet and Mechanical Workshop
Ville de Westmount • City of Westmount
Westmount, QC
- $89,484 to $111,856 CAD / year
- Part-time
Under the supervision of the Superintendent – Fleet Maintenance, the incumbent manages maintenance and repair activities involving the mechanical workshop, the fleet, and the inventory…
Added 19 mins ago
CM
Aviation Technical Trainer
Carter Murray
Montreal, QC
- $75,000 to $130,000 CAD / year
- Full-time
We are partnering with a leading global aviation organization specializing in commercial jet engine maintenance, repair, and overhaul (MRO) services. The company supports airlines, leasing…
Added 19 mins ago
TH
Seasonal Sales Part Time - LONDON S
The Home Depot
London, ON
- Part-time
Execute daily stock maintenance: all products signed, displayed, and clean
Added 19 mins ago
Safety, Compliance & Fleet Coordinator - Fastfrate (Toronto)
Fastfrate Group
Woodbridge, ON
Coordinate preventative maintenance, safety inspections, and defect resolution
Added 19 mins ago
SI
Senior Audiovisual Technician, Integration
Solotech Inc.
Quebec, QC
- Full-time
Perform maintenance, repairs and equipment component replacements;
Added 19 mins ago
PV
Keyholder
Pet Valu
Lac la Biche, AB
- Part-time
Sweeping, dusting and other general store maintenance functions
Added 19 mins ago
UO
Programmer Analyst I-2
University of British Columbia
Vancouver, BC · UBCV | P. A. Woodward Instructional Resources Centre (IRC)
- $6,631.67 to $9,533.25 CAD / month
- Full-time
Added 19 mins ago
HN
Business Development Coordinator - Nutraceutical Industry
Herbaland Naturals
Richmond, BC
- Full-time
This is a full-time Monday - Friday in office position with travel required
Added 19 mins ago
TS
Store Associate
The Salvation Army Canada and Bermuda Territory
Toronto, ON · North York Thrift Store
- Part-time
Must have good interpersonal and communication skills (oral)
Added 33 mins ago
SM
Registered Nurse - Med/Surg
Stevenson Memorial Hospital
Alliston, ON
- Internship
IV therapy initiation and maintenance (parenteral therapy).
Added 33 mins ago
SM
Registered Nurse - Med/Surg
Stevenson Memorial Hospital
Alliston, ON
- Internship
IV therapy initiation and maintenance (parenteral therapy).
Added 34 mins ago
OS
Operations Supervisor, Bell Sensplex
Ottawa Senators
Ottawa, ON
- Full-time
Must possess a valid class G driver’s license with a clean abstract
Added 34 mins ago
TE
Branch Administrator - Sudbury
TK Elevator
Sudbury, ON · Greater Sudbury, ON
- Full-time
…transportation and urban mobility. From engineering and installation to maintenance and digital transformation, we support all mobility systems, elevators, escalators, walkways, stairlifts…
Added 34 mins ago
CW
B2B Sales Executive
City Wide Facility Solutions
Vancouver, BC
- $50,000 to $100,000 CAD / year
- Full-time
You'll represent a broad portfolio of 20+ commercial facility services, creating opportunities to address multiple facility maintenance needs for prospective clients.
Added 34 mins ago
RP
Category Specialist
Rexall Pharmacy Group Ltd.
Mississauga, ON
- $60,000 CAD / year
- Full-time
…as other item-related changes from vendors and verify item maintenance forms for complete and accurate…
Added 34 mins ago
CW
Facility Solutions Manager, full time
City Wide Facility Solutions
Burnaby, BC
- $55,000 to $80,000 CAD / year
- Full-time
Must have a proactive approach, be innovative, and strive for continuous process improvement
Added 34 mins ago
CW
Facility Solutions Manager, full time
City Wide Facility Solutions
Vancouver, BC
- $55,000 to $80,000 CAD / year
- Full-time
Must have a proactive approach, be innovative, and strive for continuous process improvement
Added 34 mins ago
CW
B2B Sales Executive
City Wide Facility Solutions
Coquitlam, BC
- $50,000 to $100,000 CAD / year
- Full-time
You'll represent a broad portfolio of 20+ commercial facility services, creating opportunities to address multiple facility maintenance needs for prospective clients.
Added 34 mins ago
CW
B2B Sales Executive
City Wide Facility Solutions
Burnaby, BC
- $50,000 to $100,000 CAD / year
- Full-time
You'll represent a broad portfolio of 20+ commercial facility services, creating opportunities to address multiple facility maintenance needs for prospective clients.
Added 34 mins ago
TS
Building Maintenance Technician
Thermea Spa Village
Whitby, ON
- Full-time
Full-time Building Maintenance Technician at Thermea Spa Village Whitby
Added 34 mins ago
OG
Guest Services Agent
Onni Group of Companies
Vancouver, BC · North Vancouver, BC
- Full-time
Must have excellent customer service and interpersonal skills

City Wide Facility Solutions

Facility Solutions Manager, full time

Burnaby, BC, Canada

$55,000 to $80,000 CAD / year · Full-time

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Job details

Pay: $55,000 to $80,000 CAD / year
Job type: Full-time
Apply by: May 12, 2027
Posting language: English
Posted: Nov 13, 2026

Original job description

Are you excellent at managing and retaining B2B accounts? Do you also have strong selling skills for increasing sales within an account? If you answered yes, consider this opportunity with City Wide!

City Wide Facility Solutions Vancouver is actively seeking a Facility Solutions Manager (FSM) for our Burnaby office.

The Facility Solutions Manager is responsible for the business operations of an assigned client contracted service area. This is an outside, B2B account management position that provides field support including - training, guidance with starting new clients, inspections of Contractor performance and compliance with client requirements, trouble-shooting customer requests/complaints, coordinating site visits, and developing long-term relationships with clients and Contractors. Additional responsibilities include negotiating contracts, procuring supplies from clients, and ensuring high client satisfaction.

What You Will Do...

Manage all aspects of assigned client relationships, including client retention, expansion, and diversification of City Wide building solutions and/or products
Formulate and manage an effective service strategy and schedule tailored to each client
Negotiate and enter into agreements with clients for additional services - search and supply parts and materials, determine pricing, staffing, and logistics
Manage all Contractor relationships including - Interview and hire, negotiate pricing and other contract terms, manage agreements, develop service specifications, client compliance, verify Contractor compliance, and remove/replace Contractors as necessary, coordinating and control work completion. Inspection regular and one-time jobs.
Ensure a standard of excellence in quality and client satisfaction, through detailed quality control inspections of client sites and consistent follow-through with all promises to clients
Supervise and direct Night Managers; ensure the client's strategy is executed and all services are performed correctly
Promote the sale of, procure, and monitor supplies for clients
Effectively communicate all client issues with Contractors and the Director of Operations (or owner); promptly address any client issues or problems that arise
Use City Wide's CRM to perform client inspections, adding extra charges, NM routing, etc
Schedule each non-routine activity in client facilities using Outlook
Update and keep current all Building Information Sheets (BIS), FSM Summary Sheets, and Exhibit A's. Ensure MSDS sheets for each client serviced in janitor closets are complete, accurate, and that all items are properly labeled
Notify Sales Executives of potential accounts in your territory, especially new construction
Develop and implement a plan with the Director of Operations and the Night Managers to resolve any client complaints or deficiencies in service and actively monitor compliance
Approve Night Managers and/or Service Representative's pay sheets; ensure accuracy
Assist Accounting in collecting clients' past due invoices and payment invoices for Contractors
Maintain updated route sheets, key/alarm sheets, and monthly planner for each client

Requirements

2+ years outside B2B account management experience, building maintenance or facility management preferred but not required
2+ years track record of success in a client retention role, with goals and metrics to support
Highly detail-oriented and excellent follow-through on commitments
Positive and outgoing personality; great at building relationships
Strong planning and organizational skills, detail-oriented and multitasking
Must have a proactive approach, be innovative, and strive for continuous process improvement
Excellent verbal and strong written English communication skills
Proficient in Microsoft Office and knowledge of CRM database
Proficiency in using a smartphone and laptop
Ability to travel on a daily or nightly basis to client locations locally
Ability to work within a flexible schedule.
Valid BC's Driver's License and a vehicle.
The candidate will be able to handle on-call emergencies
Strong technical skills in maintenance & repair, diagnosing & troubleshooting, building/facilities systems

Compensation: $25 per hour + commission

Benefits

$300 per month car allowance.

More on City Wide...

City Wide Facility Solutions is a fast-growing company with over 100 franchise locations across Canada and the U.S. Founded in 1961, City Wide Facility Solutions is the largest management company in the building maintenance industry. We have over 60 years in the business and continue to experience high growth and profitability across our franchise businesses. Our culture supports the company's Mission to create a Ripple Effect by positively impacting the people and communities they serve. Read more about City Wide at www.gocitywide.com/Vancouver.

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More about this job

Responsibilities

Manage and grow client relationships for assigned facility service accounts, including negotiating additional services, coordinating contractors, and ensuring service quality and client satisfaction. Conduct site inspections, resolve client issues, oversee night managers, maintain account documentation and schedules, and support billing and collections.

Requirements

Requires at least two years of outside B2B account management experience and a track record of success in client retention; facility management or building maintenance experience is preferred but not required. Candidates need strong communication, organization, relationship-building, and technical troubleshooting skills, proficiency with Microsoft Office and CRM tools, a valid BC driver's license and vehicle, and flexibility to travel locally and handle on-call emergencies.

Skills

B2B Account Management
Client Retention
Sales and Account Expansion
Contract Negotiation
Contractor Management
Facility Management
Building Maintenance
Quality Control Inspections
Customer Service
Relationship Building
Planning and Organization
Written and Verbal Communication
Microsoft Office
CRM Database Management
Maintenance and Repair Troubleshooting
Process Improvement

Benefits

Car Allowance

Visa sponsorship

Not detected in the job text

Keywords

B2B Account Management
Client Retention
Account Expansion
Facility Solutions
Facility Management
Building Maintenance
Contract Negotiation
Contractor Management
Service Scheduling
Quality Control
Site Inspections
Customer Satisfaction
Client Complaints
Sales
Supplies Procurement
Microsoft Office
CRM
Outlook
Building Information Sheets
MSDS
Route Sheets
Maintenance and Repair
Troubleshooting
Process Improvement
On-Call Emergencies
Driver's License

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Work requirements

Jobs in Canada