Jobs in Canada

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Added 2 mins ago
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Administrative Secretary
Sanya’k̓ula
Vancouver, BC
- Full-time
…miscellaneous expenses and obtaining authorization from administrative…
Added 2 mins ago
SH
Pharmacy Technician (On-Site) - Markham
Sentrex Health Solutions
Markham, ON
- Full-time
Participation in rotating shifts and weekend schedules are required based on business requirements
Added 2 mins ago
RM
Sous Chef - Vancouver (Seasonal Full Time, February to October)
Rocky Mountaineer
Vancouver, BC
- Full-time
BC Food Safe Certification required
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SD
Assistant Front Store Manager, Hourly Part Time Day
Shoppers Drug Mart
Toronto, ON
- Part-time
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…
Added 2 mins ago
SD
Assistant Front Store Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Toronto, ON
- Full-time
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…
Added 2 mins ago
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Product Marketing Manager
FacilityOS
Remote, Canada
- $105,000 to $110,000 CAD / year
- Full-time
- Remote
FacilityOS is redefining how organizations manage facilities and operations by bringing workflows, data, and automation together in one intelligent platform to manage the flow of people…
Added 2 mins ago
CC
Retail Store Manager
Canna Cabana
AB
- Full-time
Must have valid SellSafe Certification
Added 2 mins ago
Senior Station Manager
Amazon
Rocky View No 44, AB · Rocky View County, Alberta
AMZL Sr. Station Leaders are responsible for all budgetary, people development and operations objectives for an Amazon Logistics Delivery Station (DS). Additional responsibilities include…
Added 2 mins ago
LC
Assistant Store Manager Full Time Day Greenlight Requisition
Loblaw Companies Limited
Alexis Whitecourt 232, AB
- Full-time
…have opportunities for hard working, enthusiastic and reliable people just like…
Added 2 mins ago
FB
Bakery Department Manager
Farm Boy Inc.
Brantford, ON
- $52,000 to $57,000 CAD / year
- Full-time
From the moment we opened our doors in 1981, we knew we wanted to be different. The people who work here are special, and that’s what makes us special. Our team members uphold the standards…
Added 2 mins ago
FB
Produce Department Manager - Contract
Farm Boy Inc.
Brantford, ON
- $53,500 to $58,500 CAD / year
- Full-time
From the moment we opened our doors in 1981, we knew we wanted to be different. The people who work here are special, and that’s what makes us special. Our team members uphold the standards…
Added 2 mins ago
FL
Store Manager
Foot Locker
Burnaby, BC
- Full-time
You were born to lead. Reporting to your District Manager, your number one priority is to lead the store team to provide extreme customer service. You will lead, coach, and develop your…
Added 2 mins ago
FL
Store Manager
Foot Locker
Vancouver, BC
- Full-time
You were born to lead. Reporting to your District Manager, your number one priority is to lead the store team to provide extreme customer service. You will lead, coach, and develop your…
Added 2 mins ago
FL
Store Manager
Foot Locker
Surrey, BC
- Full-time
You were born to lead. Reporting to your District Manager, your number one priority is to lead the store team to provide extreme customer service. You will lead, coach, and develop your…
Added 2 mins ago
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Store Manager - Smart Centres Woodstock
Reitmans (Canada) Ltée/Ltd
Woodstock, ON
- Full-time
…through inclusive, accessible fashion. Our strength lies in our people, so join a creative, welcoming, and socially minded brand, and build a career that truly fits you at…
Added 18 mins ago
CO
Human Resources Generalist
City of Saint John
Saint John, NB
- Full-time
…development, administration, onboarding, offboarding, Human Resources operations, policy application, employee experience and…
Added 18 mins ago
S
Technical Data Controller
Safran
Ajax, ON
- Full-time
…Technical Data Controller, reporting to the Technical Data Manager. You will transform engineering information into clear, accurate, and configuration-controlled maintenance publications…
Added 18 mins ago
GO
Investment Analyst/Auditor
Government of Prince Edward Island
Charlottetown, PE
- $89,739 to $110,526 CAD / year
- Full-time
…We welcome all interested individuals including Indigenous People, persons with disabilities, Black, racialized, ethnic and culturally diverse groups, as well as people regardless of their…
Added 18 mins ago
AD
Starbucks Store Manager
Aventus Development Corp.
London, ON
- $50,000 to $65,000 CAD / year
- Full-time
We are looking for an experienced and enthusiastic Starbucks Store Manager to lead our Starbucks location at Luxe London, a vibrant student living community in London, Ontario.
Added 18 mins ago
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Financial Service Representative - LendDirect Office 1508
LendDirect
Oshawa, ON
- Full-time
…to being a Shift Lead. I trained diligently with my Branch Manager and Assistant Manager for two more years until my District Manager approached me with the opportunity to move into a BM…
Added 18 mins ago
KH
Manager, After-hours Operations
Kensington Health
Toronto, ON
- Part-time
As a key member of the operational leadership team, the Manager, After-hours Operations is responsible for the overall operations of programs and services that run after regular business…
Added 18 mins ago
FB
Produce Department Manager - Contract
Farm Boy Inc.
Brantford, ON
- $53,500 to $58,500 CAD / year
- Full-time
From the moment we opened our doors in 1981, we knew we wanted to be different. The people who work here are special, and that’s what makes us special. Our team members uphold the standards…
Added 18 mins ago
FB
Bakery Department Manager
Farm Boy Inc.
Brantford, ON
- $52,000 to $57,000 CAD / year
- Full-time
From the moment we opened our doors in 1981, we knew we wanted to be different. The people who work here are special, and that’s what makes us special. Our team members uphold the standards…
Added 18 mins ago
VL
Office Coordinator
Valent Legal Personal Injury Lawyers
Halifax, NS
- Full-time
Reporting to the Operations Manager, the Office Coordinator keeps our office running smoothly day to day and is often the first person our clients meet. You’ll work closely with our Intake…
Added 18 mins ago
DS
Senior Sales Manager
Distribution stox
Vaughan, ON
- Full-time
…leader to join our Ontario Leadership Team as Senior Sales Manager. This is an opportunity to lead, coach and inspire a team while playing a key role in one of the most exciting growth…

City Wide Facility Solutions

Facility Solutions Manager, full time

Burnaby, BC, Canada

$55,000 to $80,000 CAD / year · Full-time

Apply on LinkedIn About employer

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Job details

Pay: $55,000 to $80,000 CAD / year
Job type: Full-time
Apply by: May 12, 2027
Posting language: English
Posted: Nov 13, 2026

Original job description

Are you excellent at managing and retaining B2B accounts? Do you also have strong selling skills for increasing sales within an account? If you answered yes, consider this opportunity with City Wide!

City Wide Facility Solutions Vancouver is actively seeking a Facility Solutions Manager (FSM) for our Burnaby office.

The Facility Solutions Manager is responsible for the business operations of an assigned client contracted service area. This is an outside, B2B account management position that provides field support including - training, guidance with starting new clients, inspections of Contractor performance and compliance with client requirements, trouble-shooting customer requests/complaints, coordinating site visits, and developing long-term relationships with clients and Contractors. Additional responsibilities include negotiating contracts, procuring supplies from clients, and ensuring high client satisfaction.

What You Will Do...

Manage all aspects of assigned client relationships, including client retention, expansion, and diversification of City Wide building solutions and/or products
Formulate and manage an effective service strategy and schedule tailored to each client
Negotiate and enter into agreements with clients for additional services - search and supply parts and materials, determine pricing, staffing, and logistics
Manage all Contractor relationships including - Interview and hire, negotiate pricing and other contract terms, manage agreements, develop service specifications, client compliance, verify Contractor compliance, and remove/replace Contractors as necessary, coordinating and control work completion. Inspection regular and one-time jobs.
Ensure a standard of excellence in quality and client satisfaction, through detailed quality control inspections of client sites and consistent follow-through with all promises to clients
Supervise and direct Night Managers; ensure the client's strategy is executed and all services are performed correctly
Promote the sale of, procure, and monitor supplies for clients
Effectively communicate all client issues with Contractors and the Director of Operations (or owner); promptly address any client issues or problems that arise
Use City Wide's CRM to perform client inspections, adding extra charges, NM routing, etc
Schedule each non-routine activity in client facilities using Outlook
Update and keep current all Building Information Sheets (BIS), FSM Summary Sheets, and Exhibit A's. Ensure MSDS sheets for each client serviced in janitor closets are complete, accurate, and that all items are properly labeled
Notify Sales Executives of potential accounts in your territory, especially new construction
Develop and implement a plan with the Director of Operations and the Night Managers to resolve any client complaints or deficiencies in service and actively monitor compliance
Approve Night Managers and/or Service Representative's pay sheets; ensure accuracy
Assist Accounting in collecting clients' past due invoices and payment invoices for Contractors
Maintain updated route sheets, key/alarm sheets, and monthly planner for each client

Requirements

2+ years outside B2B account management experience, building maintenance or facility management preferred but not required
2+ years track record of success in a client retention role, with goals and metrics to support
Highly detail-oriented and excellent follow-through on commitments
Positive and outgoing personality; great at building relationships
Strong planning and organizational skills, detail-oriented and multitasking
Must have a proactive approach, be innovative, and strive for continuous process improvement
Excellent verbal and strong written English communication skills
Proficient in Microsoft Office and knowledge of CRM database
Proficiency in using a smartphone and laptop
Ability to travel on a daily or nightly basis to client locations locally
Ability to work within a flexible schedule.
Valid BC's Driver's License and a vehicle.
The candidate will be able to handle on-call emergencies
Strong technical skills in maintenance & repair, diagnosing & troubleshooting, building/facilities systems

Compensation: $25 per hour + commission

Benefits

$300 per month car allowance.

More on City Wide...

City Wide Facility Solutions is a fast-growing company with over 100 franchise locations across Canada and the U.S. Founded in 1961, City Wide Facility Solutions is the largest management company in the building maintenance industry. We have over 60 years in the business and continue to experience high growth and profitability across our franchise businesses. Our culture supports the company's Mission to create a Ripple Effect by positively impacting the people and communities they serve. Read more about City Wide at www.gocitywide.com/Vancouver.

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More about this job

Responsibilities

Manage and grow client relationships for assigned facility service accounts, including negotiating additional services, coordinating contractors, and ensuring service quality and client satisfaction. Conduct site inspections, resolve client issues, oversee night managers, maintain account documentation and schedules, and support billing and collections.

Requirements

Requires at least two years of outside B2B account management experience and a track record of success in client retention; facility management or building maintenance experience is preferred but not required. Candidates need strong communication, organization, relationship-building, and technical troubleshooting skills, proficiency with Microsoft Office and CRM tools, a valid BC driver's license and vehicle, and flexibility to travel locally and handle on-call emergencies.

Skills

B2B Account Management
Client Retention
Sales and Account Expansion
Contract Negotiation
Contractor Management
Facility Management
Building Maintenance
Quality Control Inspections
Customer Service
Relationship Building
Planning and Organization
Written and Verbal Communication
Microsoft Office
CRM Database Management
Maintenance and Repair Troubleshooting
Process Improvement

Benefits

Car Allowance

Visa sponsorship

Not detected in the job text

Keywords

B2B Account Management
Client Retention
Account Expansion
Facility Solutions
Facility Management
Building Maintenance
Contract Negotiation
Contractor Management
Service Scheduling
Quality Control
Site Inspections
Customer Satisfaction
Client Complaints
Sales
Supplies Procurement
Microsoft Office
CRM
Outlook
Building Information Sheets
MSDS
Route Sheets
Maintenance and Repair
Troubleshooting
Process Improvement
On-Call Emergencies
Driver's License

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Work requirements

Jobs in Canada