Jobs in Canada

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Added 3 mins ago
T
Ship Maintenance Lead
Thales
Halifax, NS
- Full-time
…agreed timelines, and provide whole-ship project management support to the Halifax Waterfront Manager to meet availability standards and Full Mission Capability requirements under the ISS…
Added 3 mins ago
GF
Fit4Less Host - London Wellington
GoodLife Fitness
London, ON
- Part-time
Informs and works with the manager for progress relating to customer service and escalation support.
Added 3 mins ago
GF
Fit4Less Host - Toronto Castlefield
GoodLife Fitness
Toronto, ON
- Part-time
Informs and works with the manager for progress relating to customer service and escalation support.
Added 3 mins ago
GF
Fit4Less Host - Winnipeg Portage and Banting
GoodLife Fitness
Winnipeg, MB
- Part-time
Informs and works with the manager for progress relating to customer service and escalation support.
Added 3 mins ago
GF
Fit4Less Host - Winnipeg St. Mary’s Road
GoodLife Fitness
Winnipeg, MB
- Part-time
Informs and works with the manager for progress relating to customer service and escalation support.
Added 3 mins ago
GF
Fit4Less Host - North Vancouver Capilano
GoodLife Fitness
North Vancouver, BC
- Part-time
Informs and works with the manager for progress relating to customer service and escalation support.
Added 3 mins ago
BP
General Manager
Boston Pizza
Dauphin, MB
- Full-time
This individual must have exceptional communication skills, leadership experience, and the organizational skills needed to support a dynamic team
Added 18 mins ago
CW
Facility Solutions Manager, full time
City Wide Facility Solutions
Burnaby, BC
- $55,000 to $80,000 CAD / year
- Full-time
Must have a proactive approach, be innovative, and strive for continuous process improvement
Added 18 mins ago
CW
Facility Solutions Manager, full time
City Wide Facility Solutions
Vancouver, BC
- $55,000 to $80,000 CAD / year
- Full-time
Must have a proactive approach, be innovative, and strive for continuous process improvement
Added 33 mins ago
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Processing Operation Analyst III
ATB
Calgary, AB
- Full-time
The Analyst III will provide vital operational support across the processing operation teams, develop clear training materials and job aids, support onboarding, and step in to provide…
Added 33 mins ago
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Branch Manager, Westlock
ATB
Westlock, AB
- Full-time
As ATB’s next Branch Manager, you are a leader and innovator in the community. You're a creative problem solver with an entrepreneurial spirit and a passion for making a difference through…
Added 33 mins ago
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Services Lead, Stores - Full Time
sephora.com
Kingston, ON
- $22.2 to $26.1 CAD / hour
- Full-time
…execute Sephora’s selling model and provide outstanding client service so that the store achieves and exceeds company objectives. In addition, you…
Added 33 mins ago
TB
Store Lead
Tailored Brands
Winnipeg, MB
- Full-time
As a Store Lead, you will partner with your Store Manager to support store team members to achieve sales performance expectations through active coaching, development of a team selling…
Added 48 mins ago
PP
Cantonese Speaking Property Administrator - Co-op Housing Community
Precise Properties Inc
Mississauga, ON
- $39,000 to $45,000 CAD / year
- Full-time
Candidate must have strong people, administrative, and organizational skills
Added 48 mins ago
TP
Business Development Manager
T&T Power Group
Canada
- Full-time
…Distribution, and Application products and services. We have an elite service and production team, an unbelievable atmosphere, and an unparalleled focus on customer satisfaction. From Sea…
Added 48 mins ago
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Security Associate - 1st Shift
Carvana
ON · Ontario, Canada
- Full-time
…position, reporting to your Safe & Secure Functional Lead or…
Added 48 mins ago
PE
Payroll Administrator
PTW Energy Services
Calgary, AB
- Full-time
Strong interpersonal and customer-service skills.
Added 48 mins ago
WC
(CAN) Technician - HVAC/R
Walmart Canada
Grand Falls, NB
- Full-time
Coordinates service calls and manages workload using digital tools and scheduling systems. Tracks refrigerant levels, parts inventory, and vendor relationships to ensure resource…
Added 48 mins ago
WC
(CAN) Technician - HVAC/R
Walmart Canada
Hinton, AB
- Full-time
Coordinates service calls and manages workload using digital tools and scheduling systems. Tracks refrigerant levels, parts inventory, and vendor relationships to ensure resource…
Added 48 mins ago
WC
(CAN) Technician - HVAC/R
Walmart Canada
Corner Brook, NL
- Full-time
Coordinates service calls and manages workload using digital tools and scheduling systems. Tracks refrigerant levels, parts inventory, and vendor relationships to ensure resource…
Added 48 mins ago
WC
(CAN) Self Checkout Attendant
Walmart Canada
Antigonish, NS
- Full-time
…reassuring way and escalate cash or technical issues to the Customer Service…
Added 48 mins ago
DD
The Shoe Co. - Sales Associate
DSW Designer Shoe Warehouse
Saskatoon, SK
- Part-time
As a (Part-time) Sales Associate, you will report to the Store Manager and assist in fostering inclusivity and diverse customer connections. In this role, you will be responsible for…
Added 48 mins ago
NE
Content Coordinator, French (Freelancer)
Nelson Education LTD
Remote, Canada
- Temporary
- Remote
Nelson Education is looking for a bilingual Content Coordinator to join our team. Reporting to the Senior Manager, Content Management, you will work within a team environment to provide…
Added 48 mins ago
NE
Scrum Master (Freelancer)
Nelson Education LTD
Remote, Canada
- Temporary
- Remote
…vendors including editors, proofreaders, designers, and full-service vendors in the completion of the work. In addition, the SM will work with the Product Manager (PM) to set project scope…
Added 48 mins ago
SD
Merchandiser, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Saskatoon, SK
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.

City Wide Facility Solutions

Facility Solutions Manager, full time

Vancouver, BC, Canada

$55,000 to $80,000 CAD / year · Full-time

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Job details

Pay: $55,000 to $80,000 CAD / year
Job type: Full-time
Apply by: May 12, 2027
Posting language: English
Posted: Nov 13, 2026

Original job description

Are you excellent at managing and retaining B2B accounts? Do you also have strong selling skills for increasing sales within an account? If you answered yes, consider this opportunity with City Wide!

City Wide Facility Solutions Vancouver is actively seeking a Facility Solutions Manager (FSM) for our Burnaby office.

The Facility Solutions Manager is responsible for the business operations of an assigned client contracted service area. This is an outside, B2B account management position that provides field support including - training, guidance with starting new clients, inspections of Contractor performance and compliance with client requirements, trouble-shooting customer requests/complaints, coordinating site visits, and developing long-term relationships with clients and Contractors. Additional responsibilities include negotiating contracts, procuring supplies from clients, and ensuring high client satisfaction.

What You Will Do...

Manage all aspects of assigned client relationships, including client retention, expansion, and diversification of City Wide building solutions and/or products
Formulate and manage an effective service strategy and schedule tailored to each client
Negotiate and enter into agreements with clients for additional services - search and supply parts and materials, determine pricing, staffing, and logistics
Manage all Contractor relationships including - Interview and hire, negotiate pricing and other contract terms, manage agreements, develop service specifications, client compliance, verify Contractor compliance, and remove/replace Contractors as necessary, coordinating and control work completion. Inspection regular and one-time jobs.
Ensure a standard of excellence in quality and client satisfaction, through detailed quality control inspections of client sites and consistent follow-through with all promises to clients
Supervise and direct Night Managers; ensure the client's strategy is executed and all services are performed correctly
Promote the sale of, procure, and monitor supplies for clients
Effectively communicate all client issues with Contractors and the Director of Operations (or owner); promptly address any client issues or problems that arise
Use City Wide's CRM to perform client inspections, adding extra charges, NM routing, etc
Schedule each non-routine activity in client facilities using Outlook
Update and keep current all Building Information Sheets (BIS), FSM Summary Sheets, and Exhibit A's. Ensure MSDS sheets for each client serviced in janitor closets are complete, accurate, and that all items are properly labeled
Notify Sales Executives of potential accounts in your territory, especially new construction
Develop and implement a plan with the Director of Operations and the Night Managers to resolve any client complaints or deficiencies in service and actively monitor compliance
Approve Night Managers and/or Service Representative's pay sheets; ensure accuracy
Assist Accounting in collecting clients' past due invoices and payment invoices for Contractors
Maintain updated route sheets, key/alarm sheets, and monthly planner for each client

Requirements

2+ years outside B2B account management experience, building maintenance or facility management preferred but not required
2+ years track record of success in a client retention role, with goals and metrics to support
Highly detail-oriented and excellent follow-through on commitments
Positive and outgoing personality; great at building relationships
Strong planning and organizational skills, detail-oriented and multitasking
Must have a proactive approach, be innovative, and strive for continuous process improvement
Excellent verbal and strong written English communication skills
Proficient in Microsoft Office and knowledge of CRM database
Proficiency in using a smartphone and laptop
Ability to travel on a daily or nightly basis to client locations locally
Ability to work within a flexible schedule.
Valid BC's Driver's License and a vehicle.
The candidate will be able to handle on-call emergencies
Strong technical skills in maintenance & repair, diagnosing & troubleshooting, building/facilities systems

Compensation: $25 per hour + commission

Benefits

$300 per month car allowance.

More on City Wide...

City Wide Facility Solutions is a fast-growing company with over 100 franchise locations across Canada and the U.S. Founded in 1961, City Wide Facility Solutions is the largest management company in the building maintenance industry. We have over 60 years in the business and continue to experience high growth and profitability across our franchise businesses. Our culture supports the company's Mission to create a Ripple Effect by positively impacting the people and communities they serve. Read more about City Wide at www.gocitywide.com/Vancouver.

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More about this job

Responsibilities

Manage and grow client relationships for assigned facility service accounts, including retention, additional sales, service planning, contract negotiation, and contractor coordination. Inspect service quality, resolve client issues, supervise night managers, and maintain accurate client, route, and compliance records.

Requirements

Requires at least two years of outside B2B account management experience and a successful record in client retention; facility management or building maintenance experience is preferred. Candidates need strong communication, organization, relationship-building, and troubleshooting skills, proficiency with Microsoft Office and CRM tools, a valid BC driver's license and vehicle, and flexibility for local travel and on-call emergencies.

Skills

B2B Account Management
Client Retention
Sales and Account Expansion
Contract Negotiation
Contractor Management
Facility Management
Building Maintenance
Quality Control Inspections
Customer Service
Relationship Building
Planning and Organization
Problem-Solving
Microsoft Office
CRM Software
Written and Verbal Communication
Maintenance and Repair Troubleshooting

Benefits

Car Allowance

Visa sponsorship

Not detected in the job text

Keywords

B2B Account Management
Client Retention
Account Expansion
Facility Management
Building Maintenance
Contract Negotiation
Contractor Management
Service Scheduling
Quality Control
Site Inspections
Customer Satisfaction
Complaint Resolution
Client Relationships
Sales
Supplies Procurement
Microsoft Office
CRM
Outlook
Building Information Sheets
MSDS
Route Sheets
Maintenance and Repair
Troubleshooting
On-Call Emergencies
Driver's License

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Work requirements

Jobs in Canada